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Beoordelingen van Hawthorn Suites by Wyndham St Clairsville

3 out of 5
Hawthorn Suites by Wyndham St Clairsville
51110 National Road East, St. Clairsville, OH

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 36 van 57 beoordelingen" "
Gastenscore: 8 - Goed. 10 van 57 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 57 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 57 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 57 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

ben

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, quite and safe
1 nacht verbleven in december 2023
Reactie van Melissa Encinas op 19 dec 2023
Allan,Thank you for taking the time to leave us a review. I am pleased that you found our property to be clean, quiet and safe. We hope to have you stay with us again in the future.

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Melissa Encinas op 19 dec 2023
Thank you so much for taking the time to leave us a review. We sincerely appreciate it!

10/10 – Uitstekend

jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Melissa Encinas op 20 okt 2023
Jeff,Thank you for taking the time to leave us a review and for staying with us at Hawthorn Suites by Wyndham St. Clairsville, OH.

10/10 – Uitstekend

Natalie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent breakfast.
2 nachten verbleven in september 2023
Reactie van Melissa Encinas op 15 sep 2023
Thank you, Natalie, for taking the time to leave us a great review. We really appreciate it and hope you will visit us again at Hawthorn Suites by Wyndham St. Clairsville

10/10 – Uitstekend

William

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stopped in for a one night stay while on a long road trip and it did the job perfectly.
1 nacht verbleven in april 2023
Reactie van Jamie Booth - General Manager op 2 mei 2023
Thank you for taking the time to tell us about your stay here with us at Hawthorn Suites by Wyndham in St Clairsville, OH. We strive to maintain a clean and comfortable place for our guests away from home. If you are ever on another long road trip, we would be delighted to make it as one of your stop over locations. Safe travels!

10/10 – Uitstekend

Darren

1 nacht verbleven in april 2023

10/10 – Uitstekend

gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay again when ever in town.
1 nacht verbleven in maart 2023
Reactie van Jamie Booth - General Manager op 23 mrt 2023
Thank you Gary for taking the time to leave us a fantastic review here at Hawthorn Suites St Clairsville, OH. We truly appreciate the feedback and look forward to sharing with the staff. See you again if you are ever back in the area.

10/10 – Uitstekend

Linnethe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Personal amable, cuarto limpio y camas cómodas.
1 nacht verbleven in december 2022
Reactie van Melissa Encinas op 1 feb 2023
Thank you for taking the time to leave us a review. I am so pleased that you found our rooms clean and comfortable and our staff to be friendly! I will certainly share your review with our team members! We hope you choose to stay with us again here at Hawthorn Suites by Wyndham St. Clairsville.

10/10 – Uitstekend

David

2/10 – Ontzettend slecht

Tom

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Garbage breakfast, plastic eggs, no meats, empty potatoes bin. Bugs in the eating area, bugs in shower, wasp nest inside the window screen, rooms badly need remodeled. Will never stay at another Hawthorne
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Holly

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
The lady at check in was great. I just have 3 problems. 1. On Expedia the pictures for the room make it look like there is a bedroom and then a separate sitting area. These two rooms were divided by an actual wall in the picture. That wasn't the case in our room. I would fix those pictures. 2. The hanging hand towel and wash cloth right in front of the sink was not changed from the previous guest. There was what looked like men's facial hair all over it. 3. Housekeeping opened our door and every door in our hallway at 5am. I don't like being woken up prior to when I have to. There was no knock or any warning.
1 nacht verbleven in april 2022

6/10 – Redelijk

Daniel

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The refrigerator was very dirty on the outside. The shower was dirsty, almost looked like oil on the walls.
1 nacht verbleven in december 2021
Reactie van Miranda op 11 feb 2022
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Dmitry

1 nacht verbleven in december 2021
Reactie van Miranda op 11 feb 2022
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St Clairsville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
We had an overall great stay. The evening woman on duty was especially helpful in getting our things into our room as there were no luggage carts. The breakfast was nice and check-out was easy. My only complaint is a personal one in that I booked a room with a bathtub and was given a room with a shower.
1 nacht verbleven in december 2021
Reactie van Miranda op 11 feb 2022
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St Clairsville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home Away From Home for Holidays
Friendly staff. Comfortable accommodations. Good location.
3 nachten verbleven in december 2021
Reactie van Miranda op 11 feb 2022
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St Clairsville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 – Redelijk

KANU, Houston

3 nachten verbleven in november 2021

4/10 – Matig

Beverly

1 nacht verbleven in oktober 2021
Reactie van Miranda op 7 okt 2021
Thank you for staying with us.

10/10 – Uitstekend

Alyssa

1 nacht verbleven in augustus 2021
Reactie van Miranda op 7 okt 2021
Alyssa, Thank you for your feedback. Hope to see you again soon!

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2021
Reactie van Miranda op 10 sep 2021
We appreciate your feedback. It is great to hear you had a good stay with us and enjoyed our location. Thank you for taking the time to leave us a review and for choosing to stay at Hawthorn St. Clairsville!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Some more choices for breakfast
3 nachten verbleven in mei 2021
Reactie van Logan op 25 mei 2021
We appreciate your feedback. Thank you for taking the time to leave us a review and for choosing Hawthorn St. Clairsville!

6/10 – Redelijk

John

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
We reserved a room with a king bed and sofa bed and got two queens instead.
1 nacht verbleven in december 2020
Reactie van Jason K op 22 dec 2020
Good day, We apologize that we were not able to meet your room type request. We had some changes with additional bookings earlier in the day that changed our availability. Room type requests are most often just requests and we aren't always to accommodate them.

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relocation road trip
Our room was spotless. Breakfast was nice considering Covid restrictions. No complaints
1 nacht verbleven in augustus 2020
Reactie van Miranda op 8 sep 2020
Melissa, Thank you for your wonderful review! We are so happy you scored us 10 out of 10! We hope to welcome you back next time you are in St. Clairsville!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room!!! I love this hotel! Great location and service
1 nacht verbleven in juni 2020
Reactie van Miranda op 2 jul 2020
Thank you for staying with us! We are so proud to read that you love our hotel! See you soon!!

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2020
Reactie van Miranda op 24 jun 2020
Thank you for staying with us!

10/10 – Uitstekend

ronald

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
reathta View
The place was very clean. The staff was very polite and helpful. This is a beautiful town. And friendly people
2 nachten verbleven in juni 2020
Reactie van Miranda op 24 jun 2020
We appreciate your feedback! We are glad to hear that our team was polite and helpful! Our team looks forward to welcoming you back to St. Clairsville soon!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2020
Reactie van Miranda op 24 jun 2020
Thank you for your feedback!

8/10 – Goed

Margaret

1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019
Reactie van Jason K - General Manager op 23 aug 2019
Thank you for your feedback. We very much appreciate it.

2/10 – Ontzettend slecht

David

Negatief: Personeel en service, comfort kamer
1 nacht verbleven in juli 2019
Reactie van Jason K - General Manager op 23 aug 2019
Good Day David, I would like to apologize for your experience. If you would like to discuss your stay further, please contact us directly at the hotel.

10/10 – Uitstekend

Nick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Stay! Highly recommended!
Amazing! Great experience as always!
1 nacht verbleven in juli 2019
Reactie van Jason K - General Manager op 23 aug 2019
Nick, Thank you so much for your feedback and your business.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly rooms were very clean enjoyable stay
1 nacht verbleven in mei 2019
Reactie van Jason Krysinski - General Manager op 5 jun 2019
Thank you for staying with us and thank you for taking the time to complete a review. We hope you stay with us again soon.

8/10 – Goed

Winny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Grandsons graduation, Nicole at the front desk was great!
1 nacht verbleven in mei 2019
Reactie van Jason Krysinski - General Manager op 5 jun 2019
Thank you for your kind words. I will pass it along to Nichole. We hope you stay with us again soon.

4/10 – Matig

LeslieCummins, Ky

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We always stay here when visiting our family. We have always enjoyed staying there. This time the hall smelled bad. Our room felt damp all the time. We never got a change of towels.
2 nachten verbleven in augustus 2018
Reactie van Jason Krysinski - General Manager op 13 aug 2018
Good Day Leslie, I thank you for leaving feedback and for your continued support of our hotel. I am very hopeful that your experience was a one time experience. We hope that you will allow us to take care of you and your family in the future.

8/10 – Goed

Dave, Annaplois Md

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
The shower had soap scum around the bottom. From a facilities pony of view the site is sound, just the bathroom could have used some more love.
1 nacht verbleven in augustus 2018
Reactie van Jason Krysinski - General Manager op 13 aug 2018
Good Day Dave, Thank you for staying with us and thank you for your feedback. I apologize about the condition of your bathroom. I appreciate you letting us know and I will have my housekeeping staff address the bathroom so that future guests do not have the same experience. We hope that you will give us another try in the future.

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hawthorn Suites St. Clairsville OH
The rooms were immaculate and the staff was exceptionally friendly. The free breakfast was a bonus.
3 nachten verbleven in juli 2018
Reactie van Jason Krysinski - General Manager op 13 aug 2018
Good Day Julie, Thank you for your feedback and thank you for staying with us. We hope that you will stay with us again in the future.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hawthorne suites with dogs
We really enjoy staying at Hawthorne suites. My only complaint is that the price for adding our pet dog is a little high at $50.
1 nacht verbleven in juni 2018

6/10 – Redelijk

Jason

Moved without cost difference refund
We made the reservation months ahead of time, and a week before the trip, received a call from the hotel saying our room would not be vacated when we arrived, so we were being moved to a Microtel owned by the same property. The Microtel was fine, but we paid MORE to be in THIS hotel than if I had just booked the Microtel to start with. Apparently long-term highway construction workers take precedence over weekend travelers, so don't buy this without ability to be refunded.
2 nachten verbleven in juni 2018

10/10 – Uitstekend

Jenn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Staff was great, clean and comfortable after a long drive from NYC
Reactie van Jason Krysinski - General Manager op 29 mei 2018
Good Day Jenn, Thank you for your review and your business. We very much appreciate it and hope to see you again soon. Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Miranda op 19 apr 2018
Thank you for your feedback! We are thrilled you enjoyed your stay!

10/10 – Uitstekend

Max

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Can't go wrong with this Hotel!
Great hotel, booked it last minute, and glad I did, enjoyed the stay, and will put in on the list of places I would stay again!!
Reactie van Miranda op 3 apr 2018
Thank you staying with us! We were happy to have you as our guest and hope to welcome you back next time you are in the area!

10/10 – Uitstekend

Lauren , Amelia, Ohio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice clean hotel with great staff
We stayed here for only one night however the room had so much room and was very clean. The only strange thing was the door to the bathroom didn't lock, it actually was the closet door that slid over to close the bathroom atea. The bathroom was roomy and nice. Stand up shower only, no tub, but that was fine for what we needed. I would definitely stay here again if ever in the area again.
1 nacht verbleven in januari 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not baby friendly
The room has no bathtub, only shower... which made the hotel not baby friendly. The first room we got was not properly cleaned and the door wasn't even close when we got there. The cleaning staff left the door open after cleaning.... which explains the quality of its cleanness. I could even smell the cologne of whoever stayed there before us. The towels were also old and worn.
1 nacht verbleven in december 2017

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel. Breakfast is nothing to get excited about but convenient when you are looking to hit the road early
1 nacht verbleven in december 2017
Thank you for sharing your feedback with us! We are grateful to have your review and are glad you enjoyed your stay!

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just Right
Spacious, comfortable and new. Perfect stay.
1 nacht verbleven in november 2017
Thank you for your feedback! We are happy you found your room to be spacious, comfortable and new!

10/10 – Uitstekend

sharon, st clairsville ohio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient location
Very overnight stay. The room was large and clean
1 nacht verbleven in november 2017
Reactie van Hawthorn Suites St. C Team op 28 dec 2017
Thank you for your feedback! We are glad you enjoyed your stay!

8/10 – Goed

Pamela

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was ok
I had to wait at the front desk for over 10 mi it’s for someone to help me so I could check in. After a 4 hour drive, that was frustrating. There were hairs all over the bathroom, the sink was filthy and there was dried food on the silverware.
2 nachten verbleven in oktober 2017

10/10 – Uitstekend

Rick , Texas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New hotel with nice amenities
Hotel is clean and very new. Room wasn't large, but comfortable and had a large refrigerator, small stove, microwave, dishes, and flatware. Staff was very friendly and nice. Breakfast was simple but very adequate. Cleaning staff did a great job.
3 nachten verbleven in juni 2017
Reactie van Miranda op 14 jul 2017
Thank you for such a great review! We are glad to know you enjoyed your accommodations at our new Hawthorn Suites in St. Clairsville! We agree, our team is fantastic and we provide everything you need for a comfortable stay! Thank you, we hope to see you again soon!

8/10 – Goed

Cheryl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We love it here, not our first stay, or our last!
1 nacht verbleven in juni 2017
Thank you for your kind review! I am happy to hear that you love our hotel and will continue to return! We look forward to seeing you the next time your travels bring you to the St. Clairsville area! Nicole Eutsey General Manager

10/10 – Uitstekend

scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great, clean hotel. I would recommend.
Thank you for your review! We are happy you enjoyed your stay!

2/10 – Ontzettend slecht

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
The room was great . However when i booked this room there was supposed to be 2 rooms, 2 people per room. The confirmation that i received showed 2 rooms booked and was charged for 2 rooms. When i arrived at the hotel the clerk said that she only showed that 1 room was reserved and their was not any more rooms available of that kind.. We had to squeeze all of us into 1 room. I am glad the room so so spacious. We were kinda cramped up but not as bad as it would have been if the room was smaller..