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Beoordelingen van La Heliconia

3 out of 5
La Heliconia
Point Salines, Maurice Bishop Highway, St. George's

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 137 van 364 beoordelingen" "
Gastenscore: 8 - Goed. 133 van 364 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 364 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 364 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 364 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

ekering

Positief: Netheid, personeel en service en comfort kamer
Het hotel ligt heel handig vlak bij het vliegveld zonder dat je eigenlijk last hebt van herrie;een strand is een kwartiertje lopen, dus makkelijk , naar de stad is openbaar vervoer of een taxi noodzakelijk. De eigenaren zijn zeer vriendelijk . De kamer heeft een ongelofelijk goed uitgeruste keuken wat ideaal zal zijn wanneer je langer wilt blijven . Het zou aardig zijn als er op het kleine balkonnetje makkelijke stoelen zouden staan .De slaapkamer is heerlijk groot.
Reactie van Debbie op 6 jul 2013
Thank you very much for your kind comments. You are most welcome. Kind Regards Debbie Bishop

4/10 – Matig

Dalia A

Negatief: Netheid
Saw huge roaches in my room, asked for a hair blower and never got it. Toilet bowl never flushed properly, had my room smelling foul because the stuff wasn’t flushing down properly, took many flushes and still didn’t go down. Limited kitchen supplies for me to use to do my own cooking. Very noisey due to the transportations on the road, but very convenient because it located close to the airport.
7 nachten verbleven in april 2024
Reactie van Syreeta op 23 apr 2024
Sorry for any inconvenience caused during your stay. We will address the issues. Hope to have you with us again.

8/10 – Goed

Roland

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Syreeta op 23 apr 2024
Thank you for staying with us. Hope to have you with us again in the further.

10/10 – Uitstekend

Carole

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our plane got cancelled and we had to fin a place for the night. It was late and we were afraid everything was going to be full or closed. It was easy to check in, someone was there to welcome us. Thank you !!
1 nacht verbleven in april 2024
Reactie van Syreeta op 23 apr 2024
Thank you for staying with us. It was a pleasure having you.

10/10 – Uitstekend

Marissa

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved how close it was to the airport. It’s walking distance which was great for my me, since I only had a carry on. I landed close to midnight and had a 8 am flight to Carriacou. I was able to get a good nights rest so I could continue my journey.
1 nacht verbleven in januari 2024
Reactie van Syreeta op 4 mrt 2024
Thank you for staying with us. Hope to have you with us again.

6/10 – Redelijk

lorna roslyn

Negatief: Staat van de accommodatie en faciliteiten
The staff was very friendly and and eager to help in whatever area help was needed.However more could be done regarding the condition of the bathrooms especially toilet bowl.
14 nachten verbleven in januari 2024
Reactie van Syreeta op 16 feb 2024
Thank you for staying with us. It was a pleasure having you with us. We will definitely looking to that issue. Hope to have you with us again.

6/10 – Redelijk

David

Communication isn't their strong suit.
1 nacht verbleven in januari 2024
Reactie van Syreeta op 31 jan 2024
Thank you for staying with us. Hope to have you with us again.

10/10 – Uitstekend

Linda

1 nacht verbleven in januari 2024
Reactie van Syreeta op 21 jan 2024
Thank you for staying with us. It was a pleasure having you.

8/10 – Goed

Peter

Positief: Netheid, comfort kamer
It was only one night
Arrived Grenada on an evening flight and left in the morning. No restaurant staff, so ordered from CaribEats who took an hour to deliver a pizza. Otherwise fine.
1 nacht verbleven in december 2023
Reactie van Syreeta op 21 jan 2024
Thank you for staying with us. It was a pleasure having you stay with us. Sorry for any inconvenience caused.

4/10 – Matig

Denise

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Syreeta op 16 feb 2024
Thank you for stay with us. Hope to have you with us again.

2/10 – Ontzettend slecht

Leticia

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Syreeta op 28 nov 2023
Thank you for your feed back.

8/10 – Goed

Kevin

Positief: Netheid, staat van de accommodatie en faciliteiten
Did not like that ,there was no pick up from the/at airport. Which was stated in the agreement.
1 nacht verbleven in november 2023
Reactie van Syreeta op 13 nov 2023
Good Day KevinSorry for any inconvenience caused.Hope to have you with us again.

10/10 – Uitstekend

Terry

1 nacht verbleven in september 2023
Reactie van Syreeta op 8 nov 2023
Thank you for your rating. It was a pleasure having you with us.

8/10 – Goed

Naomi

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen
Warm friendly staff. Lovely clean rooms and lots of space. Just needs finishing touches room check and end of day as things missing. Maybe take money off customers for lost or broken items.
1 nacht verbleven in oktober 2023
Reactie van Syreeta op 12 okt 2023
Thank you for staying with us. It was a pleasure serving you. We will look into your suggestion. Hope to have you again

8/10 – Goed

Kade

Positief: Netheid
Breakfast is a must!
4 nachten verbleven in augustus 2023
Reactie van Syreeta op 20 sep 2023
Thank you for staying with us. Hope to have you again with us in the near future.

10/10 – Uitstekend

Kevon

Positief: Netheid, staat van de accommodatie en faciliteiten
The staff is very friendly property is beautiful and the proximity to the airport is great would rent again
1 nacht verbleven in augustus 2023
Reactie van Syreeta op 8 aug 2023
Thank you for staying with us. It was a pleasure serving you.

10/10 – Uitstekend

Felix

Positief: Netheid, comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Syreeta op 4 aug 2023
Thank you for making us your choice. Thank you for your rating. Hope to have you with us again.

10/10 – Uitstekend

Zaquia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the airport walkable if you don’t have too many bags. The staff were fantastic we arrived at 2330 and we were shown to our rooms she had great customer service. Very pleased and would use them again. Thank you
1 nacht verbleven in juli 2023
Reactie van Syreeta op 10 jul 2023
Thank you for staying with us. Hope to have you with us again.

8/10 – Goed

Alfred

Positief: Netheid
Close to the airport. Basic accommodations but quite adequate for overnight stay. The air condition units worked, the hot water shower did not disappoint, the WiFi worked and free Netflix and YouTube on the TV. Only instant coffee though.
1 nacht verbleven in mei 2023
Reactie van Syreeta op 31 mei 2023
Thank you for staying with us. We hope to have you sty with us again in the further.

10/10 – Uitstekend

Trevis

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Only issue in my opinion would be that there is a little difficulty to get something to eat at night time but it would be resolved by the bars and bowling alley which were a little walk off otherwise everything was excellent.
3 nachten verbleven in mei 2023
Reactie van Syreeta op 28 mei 2023
Thank you for your kind feed back. It was a pleasure having you with us. Hope to have you with us again.We will resolve the difficulties mention.

10/10 – Uitstekend

Tara

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Spacious rooms. Pool is beautiful. Very friendly staff. I stay here one night before and after traveling to Carriacou. Love the walkability to the airport. Can't wait to stay again!
Reactie van Syreeta op 16 mei 2023
Thank you for staying with us. It was a pleasure having you with us.

10/10 – Uitstekend

pierre

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Aaa
1 nacht verbleven in april 2023
Reactie van Syreeta op 2 mei 2023
Thank you for staying with us.It was a pleasure serving you, hope to have you with us again.

8/10 – Goed

LAURA B

Reisde met een groep
Positief: Netheid, comfort kamer
Very good. Enjoyed our stay. The restaurant is half a block away but the food was very good. Enjoyed everything.
3 nachten verbleven in maart 2023
Reactie van Syreeta op 28 mrt 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again

10/10 – Uitstekend

Tamara

Positief: Netheid, comfort kamer
Loved it
Loved my overnight stay, the staff were very polite, welcoming, friendly and professional. I would definitely stay again and recommend to my friends and family
1 nacht verbleven in januari 2023
Reactie van Syreeta op 5 mrt 2023
Thank you for your feed back. It was a pleasure serving you.

10/10 – Uitstekend

Olga

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2023
Reactie van Syreeta op 26 mrt 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again.

8/10 – Goed

Stephen, Albany

Positief: Netheid, staat van de accommodatie en faciliteiten
Good value and close to the airport but no all night front desk
1 nacht verbleven in februari 2023
Reactie van Syreeta op 1 mrt 2023
It was a pleasure having you wth us. Hope to have you with us again.

10/10 – Uitstekend

Peter

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Its on a main road yet close to the the beach and the airport..
18 nachten verbleven in februari 2023
Reactie van Syreeta op 25 feb 2023
It was a pleasure serving you.

2/10 – Ontzettend slecht

Kloud

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The bed was broken and I could not sleep at all. There was construction right outside of the hotel so I could not sleep because of that either. There were also insects all over the place, my son woke up to a worm on his pillow. NASTY! Would not recommend.
4 nachten verbleven in januari 2023
Reactie van Zeria op 2 feb 2023
Good Day, Thank you for your feed back. Sorry for any inconvenience caused during your stay. We will address the matter as soonest and thank you for staying with us.

8/10 – Goed

BOTREAU ROUSSEL

Positief: Voorzieningen
Good
4 nachten verbleven in januari 2023
Reactie van Zeria op 2 feb 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again.

10/10 – Uitstekend

Charles

Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2023
Reactie van Syreeta op 24 jan 2023
Thank you for staying with us. It was a pleasure serving you!

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Debbie and here staff's were very helpful. Friendly. And accommodating. It there's availability she would allow you to have a late checkout in you need to. Nice big clean rooms.
Reactie van Syreeta op 11 jan 2023
Thank you for staying with us. It was a pleasure serving you, hope to have you stay again!

4/10 – Matig

Andrea

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was isolated. The room was substandard compared to the advertisement. I checked out 10 mins after checkin to find a safer space. I’d like a refund of the 2-3 nights because I didn’t stay. There were unleashed dogs on the property that were a little too aggressive when I walked back to the open air checkout counter. There were cars parked outside the bedroom window and a narrow walkway outside of the bathroom window with junk throw there. Safety was my main concern and it was not safe.
3 nachten verbleven in januari 2023
Reactie van Syreeta op 10 jan 2023
Good Day Andrea,It was your choice to leave the premisses. You only had us as a backup because you had book some where else. When you found out that the property was available you decided to checkout. It was 2 small puddles that belong to the hotel. One on ever had any problems with them.

2/10 – Ontzettend slecht

Kayla

Negatief: Netheid, staat van de accommodatie en faciliteiten

6/10 – Redelijk

Anthony

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in december 2022
Reactie van Syreeta op 26 dec 2022
Thank you for choosing La.Heliconia!It was a pleasure serving you. We hope to have you stay with us again.

10/10 – Uitstekend

Jason

1 nacht verbleven in december 2022

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice rooms and the pool is very nice. Good service as well.
3 nachten verbleven in november 2022
Reactie van Syreeta op 26 nov 2022
Thank you for staying with us. It was a pleasure serving you, hope to have you stay again!

10/10 – Uitstekend

Paulo

1 nacht verbleven in oktober 2022
Reactie van Syreeta op 20 okt 2022
Thank you for staying with us. It was a pleasure having you.

6/10 – Redelijk

Prodip

Reisde met partner
Negatief: Voorzieningen
No hot water in bathroom, no phone to in the room to call front desk. Stayed only one day but paid for two days bcoz my flight was overbooked from Miami, asked if I could change the checkin date but wasn’t helpful. Then 11 September checked out day I asked front desk clerk to extend checkout time by 1 hour I mean 1 pm instead of 12 pm, but she refused to do it. Stating that will cost me additional fees. Very bad service
2 nachten verbleven in september 2022
Reactie van Siobhan op 16 okt 2022
Thank you for staying with us.We do apologize for any inconveniences caused during your stay.

4/10 – Matig

Ena

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was a self contained unit but there was no telephone to communicate with the front desk. Clerk just dumped our cases into the room and left. We were put in s unit near the street with no security. We felt very unsafe.
1 nacht verbleven in augustus 2022
Reactie van Siobhan op 13 okt 2022
Thank you for staying with us. We do apologize for any inconveniences caused during your stay. Hope you choose to stay with us again in the future.

10/10 – Uitstekend

RAVI

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Friendly staff, decent amenities for the reasonable charge.
2 nachten verbleven in augustus 2022
Reactie van Syreeta op 1 sep 2022
Thank you for staying with us. It was a pleasure having you.

8/10 – Goed

Claire

Positief: Netheid, comfort kamer
Coming Back Soon
Wonderfully nice people, super convenient location close to the college. Will be back in April.
7 nachten verbleven in augustus 2022
Reactie van Siobhan op 26 aug 2022
Thank you for staying with us.It was a pleasure serving you.See you next April!

10/10 – Uitstekend

Evodie

Positief: Netheid, comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Siobhan op 20 aug 2022
Thank you for staying with us!It was a pleasure serving youWe hope to have you back again.

8/10 – Goed

David

Reisde met familie
Positief: Netheid, comfort kamer
Excellent staff. Great Food! Enjoyed our stay.
6 nachten verbleven in juli 2022
Reactie van Siobhan op 9 aug 2022
Thank you for staying with us It was a pleasure serving you.

10/10 – Uitstekend

Celia S

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I love how peacefully the entire property is, no loud noises, no pets waking you up early in the morning cause I’m a late sleeper. Overall everything is exactly what I’ve expected.
13 nachten verbleven in juni 2022
Reactie van Syreeta op 14 jul 2022
Thank you for staying with us again. It's was a pleasure serving you. Hope to have you stay again in the future.

6/10 – Redelijk

Marcel

Negatief: Comfort kamer
2 nachten verbleven in juni 2022
Reactie van Siobhan op 23 jun 2022
Thank you for staying with us. Hope you choose to stay with us again!

10/10 – Uitstekend

Martin

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Friendly staff and excellent services. Highly recommend to friends and family.
6 nachten verbleven in juni 2022
Reactie van Siobhan op 14 jun 2022
Thank you for staying with us. It was a pleasure serving you, hope you choose to stay with us again!

2/10 – Ontzettend slecht

Marcia, Winston Salem

Negatief: Netheid, staat van de accommodatie en faciliteiten
Toilet doesn’t flush properly. Had to flush 5 times for toilet paper to disappear. Kitchen area smells like dead rat. Lightning is bedroom is poor. Kitchen lights were flickering. Lots of ants in apartment.
9 nachten verbleven in mei 2022
Reactie van Siobhan op 22 mei 2022
Thank you for staying with us. We do apologize for any inconveniences caused during your stay. The issues you have outlined, will be looked into and we will have them addressed as soon as possible.

6/10 – Redelijk

franklyn

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Every thing was good except there were no wash clothes in the bathroom
1 nacht verbleven in april 2022
Reactie van Syreeta op 5 mei 2022
Thank you for staying with us, It was a pleasure serving you.

6/10 – Redelijk

Nanda K

2 nachten verbleven in april 2022
Reactie van Siobhan op 29 jul 2022
Thank you for staying with us. Hope to have you stay again in the future