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Beoordelingen van Clayton Plaza Hotel & Extended Stay

3.5 out of 5
Clayton Plaza Hotel & Extended Stay
7750 Carondelet Avenue, St. Louis, MO

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1772 van 2868 beoordelingen" "
Gastenscore: 8 - Goed. 705 van 2868 beoordelingen" "
Gastenscore: 6 - Redelijk. 213 van 2868 beoordelingen" "
Gastenscore: 4 - Matig. 100 van 2868 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 78 van 2868 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service here was 10 out 10 always and made it feel like your were a luxurious hotel.
3 nachten verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 – Uitstekend

Megan

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clayton Hotel was super cute! The staff was friendly, free breakfast as well with lots of options to choose from. The parking was free (over the weekend) and the parking garage was clean. Definitely recommend staying here! only 5 mins from downtown St. Louis and walking distance to a VERY good restaurant called CJ Muggs. The room was clean when we arrived. The shower was pretty cool too once you figured out what buttons went to which shower head. Overall, we will be back to visit this hotel many more times!
2 nachten verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

8/10 – Goed

Almi

Excellent location.
3 nachten verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

4/10 – Matig

Micheal

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
They literally closed the pool 30 minutes after we checked in. We saw people swimming and then came down to hotel attendants telling us it was closed. That was the whole reason we went to the hotel. The rooms were dated and the furniture was stained. The breakfast on the other hand was excellent!! 10/10.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and these have been sent to all department managers. Again thank you and hope to see you back again

4/10 – Matig

Jana

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Hotel is inexpensive and conveniently located. Hotel has a poor layout, our room had an obnoxiously high bed, it smelled of marijuana throughout the hotel and the noise was excessive.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and these have been sent to all department managers. Again thank you and hope to see you back again

10/10 – Uitstekend

Laura, Mount Vernon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When we come to St Louis we always stay here. Came for a friends wedding reception several years ago, which was wonderful- and now it’s our spot. They also have a wonderful breakfast which is included. Location is great proximity to many things. Love it
1 nacht verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 – Uitstekend

Chloe

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

2/10 – Ontzettend slecht

Kevin

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pool was down which sucked because that's the main reason we picked this hotel. Sofa bed was broken when we tried to get it set up for the night. We ended up getting a rollaway bed that we were told was a little smaller than a queen sized bed but ended up being about the size of a twin. Then they tried to charge us for the rollaway bed. Could see people smoking weed just outside of the door in the parking garage and smell it outside of the rooms. Staff were friendly and breakfast was good but the hotel overall was a 0 rating for us. Would not recommend unless you are desperate.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and please understand that our hotel is a non-smoking hotel. The parking garage is owned by the company behind the hotel and they do have security that walks each level throughout the evening. Again thank you and hope to see you back again

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was amazed this was in the center of town but didn't feel noisy. The staff and facilities were amazing! And the breakfast opportunity was unbelievable! So many tasty options in a friendly atmosphere. This was a wonderful stay and great way to start my trip!
2 nachten verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 – Uitstekend

joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 – Uitstekend

Daniel, Louisville

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent overall. I will be back! Thanks.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 26 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again

10/10 – Uitstekend

Staci, Louisville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel and in a really nice area. The staff were so friendly and welcoming. The next time we are in St. Louis we will be returning.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 25 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

John

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 26 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the absence of carpet and luxury plank flooring. Friendly helpful staff and big rooms with a free sit down breakfast. Loved it. I will be back.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 24 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again soon

8/10 – Goed

Umesh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Clean rooms. Quiet. Breakfast is awesome. Lots of varieties, delicious omelettes made to order. The shower was equipped with a modern widget to control hand-held or shower water temperature. It didn't quite work as desired. It started well but kept oscillating between 85-102 deg F which kind of gave a funny and not so pleasant experience with the water temp fluctuation. Maybe it was only in my room.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 23 apr 2024
Thank you for your response and glad you stay was good. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 23 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Doug

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 23 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Lois

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 23 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

8/10 – Goed

Subba

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hotel Management op 23 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

6/10 – Redelijk

Michael, Sherman Oaks

Reisde met een groep
Positief: Personeel en service
A bit expensive for what it is.
3 nachten verbleven in april 2024
Reactie van Front Desk Team op 22 apr 2024
Thank you for your response and apologize that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you

10/10 – Uitstekend

Leslie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our favorite place to stay in St. Louis. We don't stay overnight often, but when we do we want to atay here.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 22 apr 2024
Welcome Back and thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Joby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Economy feel but new or newly renovated and clean
1 nacht verbleven in april 2024
Reactie van Hotel Management op 22 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

6/10 – Redelijk

Sierra

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Front Desk Team op 19 apr 2024
Thank you for your response and apologize that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you

8/10 – Goed

Whitney

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I REALLY liked the shower with multiple shower heads and able to control the water temp electrically with screen in the shower. However, the shower design was flawed because water would flow along the edge and out onto the floor. We immediately called to report it so that we didnt get charged for anything crazy. Breakfast was wonderful. Buffet with omelette and waffle station!
3 nachten verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. Your feedback about showers has been forwarded.

8/10 – Goed

Brigitte

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Metro in wenigen Minuten zu erreichen; sehr gutes Frühstück mit frisch zubereiteten Omeletts; am Wochenende kostenloses Parken; nettes Personal
2 nachten verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Vielen Dank für Ihr Feedback und wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben.

10/10 – Uitstekend

John, Chamblee

Positief: Netheid, staat van de accommodatie en faciliteiten
As advertised. Pleasant stay.
3 nachten verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

8/10 – Goed

Rylee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Wangchun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast buffet is great!
3 nachten verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Johnnie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the clayton plaza hotel is amazing the women at the check in desk day or night is absolutely awesome and maintenance men to
1 nacht verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our third or fourth time staying at Clayton and we love it! The price is incredibly reasonable considering the elegance and accommodations provided. The continental breakfast was delicious, and the staff superb. We WILL return!
1 nacht verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Judy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing!!! Front desk staff was superb especially Ariel. Breakfast staff was fabulous especially Keba! These two staff elevated our stay to outstanding! Thank you Ariel and Keba! Overall our stay was wonderful in all areas!!
2 nachten verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Nadine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only stayed one evening, but it was a lovely stay. Very quiet in the rooms. Rooms were clean and comfortable. Would definitely stay here again!
1 nacht verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

8/10 – Goed

Joy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

8/10 – Goed

Lisa Rieks

Reisde met een groep
Positief: Voorzieningen
Staff friendly and helpful
3 nachten verbleven in april 2024
Reactie van Hotel Management op 11 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
wonderful place - would visit again
2 nachten verbleven in april 2024
Reactie van Hotel Management op 11 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Edgar

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast is amazing. Friendly stuff and great omelettes!
1 nacht verbleven in april 2024
Reactie van Hotel Management op 11 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Classic appearance
1 nacht verbleven in april 2024
Reactie van Hotel Management op 10 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

4/10 – Matig

Grace

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Front Desk Team op 11 apr 2024
Thank you for your response and apologize as it looks that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 10 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. Clean facilities, lovely property! Will definitely stay here again.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 9 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Kathryn

1 nacht verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 – Uitstekend

Lisa

The property was very nice. The room looked to be remodeled, and the staff was extremely friendly and helpful.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 8 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 8 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Susie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel is very nice. It was clean , the rooms are large, and it was reasonably priced. The manager was very kind but the staff the night before yelled at my daughter bc she was promised a crib for her 10 month old and had to check out. The next morning I called to ask what time breakfast was and was told I should look at my instructions.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 8 apr 2024
Thank you for your response and apologize that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you

8/10 – Goed

Vernisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 8 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

8/10 – Goed

Julie, Waukesha

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
It took 3 times for the desk clerk to activate our rooms keys, went back and forth 3 times between the desk and room. They should have brought the keys to us after the first time.
2 nachten verbleven in maart 2024
Reactie van Shana B. Front Desk Manager op 7 apr 2024
Thank you for staying with us and we are glad you enjoyed your stay. We appreciate the feedback, if it was not for guest’s feedback then we would not be able to make differences to accommodate and make things better for our guests. Again, thank you and we look forward to you staying with us again!

10/10 – Uitstekend

Judy and Jerry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice room!
1 nacht verbleven in april 2024
Reactie van Shana B. Front Desk Manager op 7 apr 2024
Thank you for choosing to stay with us and we are so glad you enjoyed your stay. We appreciate your feedback and we look forward to you staying with us again!

10/10 – Uitstekend

SUNDEEP

1 nacht verbleven in april 2024
Reactie van Hotel Management op 26 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again

8/10 – Goed

Martina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was nicely decorated and very comfortable. We were right next to the elevator which resulted in more noise than we would have liked. The breakfast was outstanding with a wide variety of options. Also, all staff members provided excellent service, which we greatly appreciate.
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 5 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 – Uitstekend

Ger-Rhesa

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed with our furry son and it was amazing! So many different activities to do around the area and the hotel was in walking distance of a beautiful park that we took our son to daily. Although we were out most of the time I would definitely stay at this hotel again. Staff was amazingly helpful, kind, courteous and above all respectful! Nothing but 5 star service for us overall.
3 nachten verbleven in maart 2024
Reactie van Hotel Management op 4 apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.