Lobby
Beschikbaarheid controleren

Beoordelingen van Days Inn by Wyndham Pontoon Beach

2 out of 5
Days Inn by Wyndham Pontoon Beach
5105 Highway 111, Granite City, IL

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 84 van 481 beoordelingen" "
Gastenscore: 8 - Goed. 101 van 481 beoordelingen" "
Gastenscore: 6 - Redelijk. 117 van 481 beoordelingen" "
Gastenscore: 4 - Matig. 81 van 481 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 98 van 481 beoordelingen" "

6,2/10

Netheid

7,2/10

Personeel en service

5,6/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was good and the convenience of the location.
2 nachten verbleven in april 2024

8/10 – Goed

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice
1 nacht verbleven in april 2024

10/10 – Uitstekend

Herbert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Herbert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was excellent. But they do need do not disturb signs for the morning maid service.
1 nacht verbleven in januari 2024

6/10 – Redelijk

DARREN

8/10 – Goed

Katrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall pretty good !! Would suggest more out side lighting
2 nachten verbleven in december 2023

4/10 – Matig

James

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bottom Rung Motel
This hotel is pretty old and has not been kept up very well. The towels were the most worn I have ever seen in a hotel. There was mold in the showers. The rooms are loud and you can hear every word in the adjacent rooms and every foot step creaked and clattered in the room above us. We were visiting family and will probably stay in a hotel in this area again in the near future. It won't be this one.
2 nachten verbleven in december 2023

6/10 – Redelijk

Anthony

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

4/10 – Matig

Rebecca

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On arrival the clerk who I believe is the owner was very rude. Mini fridge was turned off, hot tub was not in use, and pool area was completely closed down unless requested to "save money". Could not use the fridge for hours. Never got to use the hot tub which was advertised, and had to hunt someone down to ask about the pool so they could open it up and turn the lights on. Only 2 towels in room for 4 guests. Questionable people just hanging out outside and in lobby.
2 nachten verbleven in november 2023

8/10 – Goed

Marvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean quiet and a place to park a semi-truck
3 nachten verbleven in november 2023

6/10 – Redelijk

Barbara

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Great
1 nacht verbleven in oktober 2023
Reactie van Bob P. op 16 okt 2023
Thank you very much.

4/10 – Matig

Arlena

Negatief: Netheid, staat van de accommodatie en faciliteiten
Bottom line, it was dirty. Very dirty
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Micheal

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of the employees was very unprofessional when it was time for check out. He accused me and my family of trashing a room and all the linens even though the linens were terribly stained once we arrived to the room. And when I proceeded with asking him to show me the linens, he took me to the linens room and showed me a single folded sheet that was ready to go back onto a bed.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Tanya

1 nacht verbleven in september 2023

4/10 – Matig

Julie

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Bob op 3 okt 2023
Thank you.

10/10 – Uitstekend

Steward

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

james

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff
1 nacht verbleven in september 2023
Reactie van Bob op 3 okt 2023
Thank you. Bob

10/10 – Uitstekend

Jacob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2023
Reactie van Bob op 3 okt 2023
Thank you very much. Bob

8/10 – Goed

Christina

Positief: Netheid, personeel en service
2 nachten verbleven in september 2023

10/10 – Uitstekend

Billie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was scared going in after I booked the stay I saw bad reviews! This place has been updated! There was no problems during our stay! The pool was open however we did not use it, the hot tub was closed and has been. There was a sign about installing a new roof over the pool and maybe that’s why it was closed before, as it was open while we were there, I’m not sure I didn’t ask! The staff was very friendly!! The room had hardwood flooring! The beds looked new and were clean! The breakfast was juice and cereal, oatmeal packets, there was a McDonald’s super close tho. I would definatly stay here again!!!
2 nachten verbleven in september 2023
Reactie van Bob op 3 okt 2023
Thank you very much.Bob

4/10 – Matig

Ken

Negatief: Staat van de accommodatie en faciliteiten
No pool don’t advertise pool available!
Very disappointed. Pool only available 11am-9pm. Did not get in until 10pm was looking forward to a swim in the am. Not open until 11am and checkout is 11am. NO notification on website or during check in. No notification hot tub unusable as well. Terrible communication!
1 nacht verbleven in augustus 2023

4/10 – Matig

susan

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
First room had bed bugs in it so we were moved to the other end of the building. The beautiful pool that is shown on the website is BS, it had mold in it, and the jacuzzi has been tarped over since covid the desk guy said. I guess it is a cheap enough place to stay but it is old and outdated.
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Janet

1 nacht verbleven in augustus 2023
Reactie van Bob op 3 okt 2023
Thank you. Bob

2/10 – Ontzettend slecht

Courtney

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Robyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Needs actual coffee and condiments for coffee maker and a better breakfast
1 nacht verbleven in augustus 2023
Reactie van Bob op 3 okt 2023
Thank you very much. Bob.

4/10 – Matig

Lisa

Negatief: Netheid, staat van de accommodatie en faciliteiten
Less then okay but not horrible.
The desk person was nice. The place is dated and unkept.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Dhara

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Timothy, Milwaukee

Can't rate other than terrible. I called ahead to tell them I would be arriving late. I wanted to make sure since I was driving 6 hours I'd have a room. When I got there at 2a they had cancelled my room. They couldn't get me a room because it was booked and they were doing night audit. I would NEVER RECOMMEND this place
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Sonny

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay away…dirty and unsafe
Hotel had mold in the ac unit. Blood spot on the wall and the lock was broken. Not only did the hotel suck but so does hotels.com. When I called they said I should have told the front desk. Sorry but pointing out the obvious is not my job. Plus no one was at the front desk…probably cleaning up from breakfast. Nope there wasn’t any coffee and the same old cereal was out for days. Joke of a hotel.
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Jeremy

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were lied to. I specifically called the property to inquire about the hot tub and pool. The desk clerk assured me they were working and open until 10. When we checked in, the same clerk I talked to earlier, Dival, now tells me the hot tub hasn’t worked in a year and that the pool closed at 9 pm. 😡
1 nacht verbleven in juli 2023

6/10 – Redelijk

Bryan

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

William

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

CHRIS

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was gross the pool was nasty the hot tub didnt work the breakfasts was only cold cereal i will never stay at this place again

2/10 – Ontzettend slecht

Rene

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No functioning pool or whirlpool as advertised. Breakfast was just cereal, no hot foods available. Property appears run down and not maintained or updated at all
1 nacht verbleven in juni 2023

6/10 – Redelijk

Colby

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No breakfast other than cereal which was a little inconvenient when told otherwise, but there's a McDonald's next door so we still got breakfast for the kids. Pool was a little unkept and dirty and smaller one was out of order, which sucks because we were traveling with kids & that's one of the reasons we booked there. But overall, facility was nice, clean, quiet, staff was nice and professional. Wouldn't mind to stay there again.
2 nachten verbleven in juni 2023
Reactie van Bob op 15 jun 2023
Thank you very much. We’re sorry about hot tub. Trying to fix it but leaking too much water.

8/10 – Goed

Donald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Quincy

1 nacht verbleven in juni 2023

4/10 – Matig

LaShante

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For a non smoking hotel soon as you open door it smelled so bad. There were ant and bug sticky traps very visible with bugs on it. Highly disturbing.Never again
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay at your own risk!!
I had stayed at this hotel before (a few yrs ago) but this time around was very DISAPPOINTED. 1. we walked in and the front desk area smelled awful 2. The one room had a bad odor and the walls were brown from not being cleaned 3. Both rooms the bathrooms had mold around around the showers, and the exhauste fans were so dirty they didn't work properly 4. There were roach sticky pads behind the beds( roaches were stuck there) 5. The pool area left a lot to be desired, the hot tub was partially drained with caution tape around it the out side area was grown up in weeds with trash laying around. 6. AC units in each room were completely FILTHY dirty. In the future i would rather sleep in my vehicle then stay here!
1 nacht verbleven in mei 2023

6/10 – Redelijk

Bob

Positief: Personeel en service
Negatief: Netheid, voorzieningen
1 nacht verbleven in april 2023

8/10 – Goed

Abbey

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was good enough for a cheap hotel. It was kind of a throw back because it looked like it was still trapped in the 80s. The staff is super nice but yea, that place needs a face lift and they need to work on keeping it clean.
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Ali Brooke

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property states they have a pool. They do not have one for use. After arriving and prepaying, we were informed they did not have one and were not given a refund. I will not stay at any more Days Inns.
2 nachten verbleven in april 2023
Reactie van Bob P. op 8 apr 2023
Pool is closed our website in all channels including Expedia too. Still reserved room. It’s not property fault..

10/10 – Uitstekend

Shirley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023

10/10 – Uitstekend

Mitchell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were awesome.
1 nacht verbleven in oktober 2022

8/10 – Goed

Joshua Daniel

Reisde met partner
Positief: Netheid, personeel en service
The hot tub was closed and the pool hours were pretty strict about opening and closing time
6 nachten verbleven in oktober 2022

6/10 – Redelijk

Sterling

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff was awesome! Room wasn’t very clean
1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Andrew

1 nacht verbleven in oktober 2022