8/10 – Goed
Mike
Reisde met een groep
14 aug 2025
Positief: Netheid
Nice property, however it is going through some renovation. Can’t remember names but the clerk on duty when we checked in was over the top. We asked if we could play cards in the breakfast area and she said no problem and even popped up a fresh batch of popcorn. When we got up the following morning and discovered our room had no towels. I went down to the front desk and the clerk on duty quickly got me towels. Night 2 a male clerk was on duty and we asked to play cards and he said “it’s my second day on the job and I don’t know where the light switch was.” I told him where it was only because I saw where the clerk the night before turned on. He ignored me and we played cards with poor lighting. The third night we had a different female clerk and she also took excellent care of us. Someone needs to give the young man a course in customer service skills. We noticed that the hotel seemed to be very understaffed. Overall a pretty good stay. By the way a great place to eat was Ban Dan As right next door.
Mike
3 nachten verbleven in augustus 2025
