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Beoordelingen van Quality Inn

2.5 out of 5
Quality Inn
1410 Commerce Drive, St. Marys, OH

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 125 van 302 beoordelingen" "
Gastenscore: 8 - Goed. 102 van 302 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 302 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 302 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 302 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Lillian

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Jason

Positief: Netheid, personeel en service
A good place to stay at a reasonable price.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Johnathon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good price for a clean room.
3 nachten verbleven in maart 2024

4/10 – Matig

Stephen

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I had to reset my room card 3 times in 4 days!
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Lisa

1 nacht verbleven in januari 2024

4/10 – Matig

Stephen

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The heater vibrated and made noise. The bathroom light was burnt out. It was brought to hotels attention and they did not fix it. Clock didn’t work, shower rod was coming out of wall, so it wouldn’t not close completely, freezer was frosted over and not usable. Breakfast was suppose to be 7-10 and didn’t start till 10. Juice machine was warm, not cold. Sheets were stained. Upon check in there was a guy sleeping on the couch in the entry way.
1 nacht verbleven in januari 2024

4/10 – Matig

Philip, Fort Wayne

Reisde met partner
Negatief: Netheid
My initial reaction to this property was positive. The room was spacious and clean. But while getting ready for bed, I discovered a lone bed bug crawling across one of my pillows. I caught and killed it and began inspecting the room for more. I didn't find any, but on the grounds that where there is one, there are more, I reported it to the on-duty manager and requested a refund, I was offered another room in the hotel, but I wasn't comfortable staying in the facility. I was offered a refund on the remaining nights on my reservation, but not on the first night. I guess I need to take that up with Expedia or the Hotel chain.

4/10 – Matig

Lachricia

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in december 2023

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

4/10 – Matig

Lou Ann

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Breakfast was warm orange juice no wall fed floppy half cooked bacon rubbery eggs. The room had two desk lamps that had 4 burned out bulbs between them. The corner above the shower had mildew growing. Absolutely will not stay at this establishment again on a trip.
2 nachten verbleven in december 2023

8/10 – Goed

Brooklyn

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean and the staff were very friendly. The breakfast wasn't great as there weren't many options and they only had skim milk out. Late check out would have been great for our situation but they said they don't offer it. Overall it was a great stay for the money.
2 nachten verbleven in december 2023

4/10 – Matig

Bus

Reisde met familie
Dated. Seemed clean, but just not what we’re used to.
1 nacht verbleven in december 2023

8/10 – Goed

Sarah

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Dustin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

4/10 – Matig

Nathan

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
A simple one word review would be “neglected”. In prior years, the staff and conditions were stellar. This last time, the property was in a state of neglect, with broken outside door locks, flickering lights and broken fixtures inside the room and out, broken and chirping fire alarms. The best example I can give is at breakfast there was a hot waffle iron, syrup at the ready, but no batter available, not even in the back. The juice machine was on, but only dispensed water. So many guests came through hopeful, to leave with disappointment. Such was my stay.
1 nacht verbleven in november 2023

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2023

8/10 – Goed

Joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay there again
1 nacht verbleven in november 2023

8/10 – Goed

James

Reisde met partner
Positief: Netheid
Bathroom light dodnt work, drinks at breakfast were warm, not sure if orange juice is supposed to be warm.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Michelle, ANDERSON

Reisde met partner
Positief: Netheid, voorzieningen
This property is somewhat dated and probably in need of an upgrade. However, the beds were very comfortable. There was a lot of foot traffic outside of our room due to where it was located making it extremely noisy. The breakfast area was actually right outside our door, so there’s no sleeping in in the morning. And breakfast was a bit skimpy. Not a lot of choices and of the choices there was only a few of each item.
1 nacht verbleven in september 2023

4/10 – Matig

Corey

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Poor breakfast
Very Poor breakfast service, booked 2 rooms, but couldn't get them side by side, room was not refreshed for the second night of our stay
2 nachten verbleven in september 2023

4/10 – Matig

Alissa

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was subpar. No milk and all yogurt in the fridge was almost 10 days past expiration date. Bathroom is very small.
1 nacht verbleven in september 2023

6/10 – Redelijk

Audrey

Positief: Netheid, personeel en service
The property was what I'd expect for the price and the brand. There was a weird smell in the lobby, but the room itself was tidy and didn't smell. The walls are thin so during the day, you can hear kids running around and screaming, but that stopped once it was after bedtime. It was a great place to stay since I needed to be close to St. Marys Lake for a wedding (it was a 6 minute drive). We were on the second floor and there's no elevator. Vending machine stole my $5 and gave me no change, cash only. So that was annoying. But overall if I needed a cheap place to stay, I'd return.
2 nachten verbleven in september 2023

6/10 – Redelijk

Paul

Negatief: Staat van de accommodatie en faciliteiten
Tub drain went down very slow. Breakfast was good but had problems keeping up with the crowd.
1 nacht verbleven in september 2023

6/10 – Redelijk

Deborah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

6/10 – Redelijk

Brady, Hartselle

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a barely average hotel stay. The room was adequate. The toilet failed to flush properly, but once the desk was called, a fellow came with a plunger pretty quick and got it running. The underneath of the commode rim was nasty and stained. The shower was difficult to try and get the water hot enough. The breakfast in the morning did not serve until 7am. They had eggs but the biscuits were stale, cold and hard as rocks. One waffle plate was there and working. It seemed they had the bare minimum to be able to claim they had breakfast. There was only one other car in the parking lot when we checked in early on a Friday afternoon. This was a spot that would do in a pinch, but I wouldn't easily be convinced to stay again.
1 nacht verbleven in augustus 2023

8/10 – Goed

Charles

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Mattress needed tobe replaced, sagged in the middle. Curtain to window didn't close all the way, let a bright streak of light in from security light.
1 nacht verbleven in augustus 2023

8/10 – Goed

Robert

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service
Seriously over billed
They charged me for 2 nights on both days I was there along with splitting the bill with my friends credit card. When I asked them about this, they accused my credit card company and bank of errors. Amazingly the morning of my checkout, the extra visa charges we removed. Very limited bfast food. No toast, no yogurt, no milk. Our room was so dusty. We could write our fingers in it. Will not return.
2 nachten verbleven in augustus 2023

8/10 – Goed

Jason

Zakenreiziger
Positief: Voorzieningen
Only complaint was that the room was a little musty. Great service and clean
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Roger D

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed in alot of choise hotels and this one was by far one of the BEST. Friendly people. Clean room and clean motel itself. I would rate it a BIG 10. Thank You Roger D
1 nacht verbleven in augustus 2023

4/10 – Matig

Perry

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room, especially the dressing area was very small. There was no USB charging plug anywhere in the room. The television stations were limited and what their sheet indicated was available, was not. The hallway smelled. The "breakfast" was bad and limited. The staff missed our wake up call. That is an experience I will not repeat.
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Grant

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was not cleaned; bed not made; not clean towels. Even after requesting our room to be done when we left for the day, they forgot. Then we had to fight for two towels and two wash clothes for the next day. Food, quality, and overall value is terrible. We have stayed there over 20 days before COVID. It was GREAT. New management have no clue. We will actively tell everyone from our company to begin avoiding it.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Brian

1 nacht verbleven in juli 2023

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Toilet did not flush and kept running.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Timothy

1 nacht verbleven in juni 2023

4/10 – Matig

sue

3 nachten verbleven in juni 2023

10/10 – Uitstekend

Yvonne K

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and clean
Had a nice clean quiet 3 day stay. Close to eating places and stores. Would definitely stay again.
3 nachten verbleven in juni 2023

4/10 – Matig

Richard

Reisde met familie
Negatief: Personeel en service
Breakfast awful room was never cleaned during stay couldnt even get clean wash rags when we asked so had to shower without !
3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Steven

1 nacht verbleven in juni 2023

8/10 – Goed

James, OCALA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

8/10 – Goed

Mary

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Low budget breakfast
Breakfast was SAD. The coffee and juice tasted watered down. There was NO YOGURT, no real cereal, only the cheap cornflakes and rice krispies. There was NO OATMEAL. There were a few bananas and oranges, no apples. The biscuit was very dry. The coffee maker in the room did not work. There were no creamers. They did not get replenished.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

William

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was not up to par I was there from Thursday to Monday had to use the same towels same wash cloth room had a musty small not not go back there again
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a one night stop while travelling. Nice updated room and bathroom.
1 nacht verbleven in mei 2023

8/10 – Goed

Dennis

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is one of the better Quality INN hotels. The area is nice and quite, and the hotel is well kept, fresh, and clean.
2 nachten verbleven in april 2023

8/10 – Goed

Jason

2 nachten verbleven in april 2023

8/10 – Goed

Alex

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2023

10/10 – Uitstekend

Kelly

1 nacht verbleven in maart 2023

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Breakfast could have been better. No eggs, just hashbrowns, bacon, and waffles.
1 nacht verbleven in maart 2023