Uitzicht op strand/zee

Beoordelingen van Dolphin Beach Resort

3 out of 5
Dolphin Beach Resort
4900 Gulf Blvd, St. Pete Beach, FL

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 604 van 1487 beoordelingen" "
Gastenscore: 8 - Goed. 489 van 1487 beoordelingen" "
Gastenscore: 6 - Redelijk. 212 van 1487 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 1487 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 90 van 1487 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Taylor

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy
2 nachten verbleven in mei 2024
Reactie van GM op 20 mei 2024
Dear Taykor, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Devin Frank, GM

6/10 – Redelijk

Leslie

Positief: Personeel en service, voorzieningen
Negatief: Netheid
Such friendly staff! We loved the beach. Room was dated and not very clean
1 nacht verbleven in mei 2024
Reactie van GM op 19 mei 2024
Dear Leslie, I apologize that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. We value you as our Guest and hope to have you stay with us again. Thanks again for writing a review. Sincerely, Devin Frank, GM

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service
Older hotel, but w/many of the amenities we were looking for (i.e. easy access to beach; local places to eat) - but w/an older hotel. some items needed attention (squeeky stairway doors) - Also, in-room amenities were lacking (i.e. coffee and condiments, plus kitchenettes lacked eating utensils, bowls, plates or cups - but was otherwise a nice place to go to in St. Pete Beach for the price...
5 nachten verbleven in mei 2024
Reactie van GM op 19 mei 2024
Dear Richard, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your beach visit. Best, Devin Frank, GM

4/10 – Matig

María

Reisde met partner
The place smells terrible. You can’t open the windows. It’s an old building.
4 nachten verbleven in mei 2024
Reactie van GM op 20 mei 2024
Dear Maria, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. I'm sorry that you detected an odor. We appreciate the feedback and hope to serve you better in the future. Sincerely, Devin Frank, GM

10/10 – Uitstekend

Shana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an awesome view of the beach from our room. There were so many amenities from having a private beach with cabanas with no extra charge. The beach bar was great with live music and bingo. The food was excellent at the restaurant. The staff was friendly and the maids took great care of our room. Not to mention the convenience of having a Publix across the street. Dolphin Beach Resort is where we will always stay when visiting St Pete's.
5 nachten verbleven in mei 2024
Reactie van GM op 16 mei 2024
Dear Shana, We are absolutely thrilled with the fantastic review! Thank you for your incredible support of our Dolphin Beach Resort and for recognizing our amazing staff and location. We had a wonderful time hosting you and can't wait to have you back! Best, Devin Frank, GM

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was so amazing! Who cares about the updates? It was super clean and the bar tenders were amazing ❤️
3 nachten verbleven in mei 2024
Reactie van GM op 15 mei 2024
Dear Sarah, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Devin Frank, GM

10/10 – Uitstekend

Yeyny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

6/10 – Redelijk

Roger

Reisde met partner
Positief: Netheid, personeel en service
I've stayed here many times and it's fine...not great, just OK. It's right on the beach and we always get a beach front room which is great. Since the new owners took over, it's a little updated and cleaner than in years past and the bar staff and front desk staff were fine. The problem I had was that on Sunday (mothers day), I felt like I was in a third world country. There were a dozen unruly kids with no parents in sight...throwing things in and around the pool, wrestling and throwing each other in the pool, non stop screaming and nobody speaking English. There was a great band playing by the bar and you could hear them throughout the pool area until an inconsiderate family decided to play music from south of the border drowning out the sound of the band. Here's the issue...not one staff member was in sight the whole afternoon to settle down the wild indians or to get things in order for the people who wanted to relax by the pool. We had to go inside. I think that was the last time we'll be staying there...maybe a better quality hotel like the Bellweather or the Don gets our business next time.
4 nachten verbleven in mei 2024
Reactie van GM op 14 mei 2024
Dear Roger, I want to offer my heartfelt apology for the inconvenience caused by the inconsiderate guests during your stay. We make every effort to inform our guests about hotel etiquette to ensure a peaceful and pleasant stay for everyone. Your experience does not reflect our usual standard, and I hope you will give us another chance in the future. Please accept my apologies on behalf of our entire team. We value your feedback and will strive to make your next visit exceptional. Sincerely, Devin Frank, GM

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked that you can walk out the patio to the beach and pool area HD problems with the tv in the room though and had to have maintenance come to the room every day .
3 nachten verbleven in mei 2024
Reactie van GM op 13 mei 2024
Dear Kathleen, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our amenities and friendly service while in town. I was sorry to hear about the TV issues, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon. Best, Devin Frank, GM

8/10 – Goed

Roland

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of great employees! Cares about the customers! Very helpful! We go back!
4 nachten verbleven in mei 2024
Reactie van GM op 10 mei 2024
Dear Roland, Thank you for your review of our hotel and our excellent staff. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a good experience. We have a great team of dedicated associates who genuinely care about providing each guest with an exceptional stay. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Devin Frank, GM

8/10 – Goed

LouAnn

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The restaurant and pool bar just adequate
5 nachten verbleven in mei 2024
Reactie van GM op 10 mei 2024
Dear John, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Devin Frank, GM

4/10 – Matig

DANA

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
There was mold everywhere. The resort if from 1970 and they slapped a coat of paint on everything. Housekeeping stopped daily, but forgot to replenish soaps, towels, coffee. They only made the bed once and Never cleaned the floor.
5 nachten verbleven in april 2024
Reactie van GM op 10 mei 2024
Dear DANA, Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time spent sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Devin Frank, GM

6/10 – Redelijk

Manuel

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Location great
2 nachten verbleven in mei 2024
Reactie van GM op 9 mei 2024
Dear Manuel, We appreciate your business and the fact that you shared a review. It is lovely to hear that you found our location wonderful, but I regret that you didn't have a more exceptional overall experience. Thank you for being our Guest and providing us with some areas that we can improve upon so your next stay will be perfect. Sincerely, Devin Frank, GM

8/10 – Goed

Joel, Mount Gilead

Reisde met partner
Positief: Netheid, personeel en service
The food was good at the resort and the drinks were stiff albeit a bit expensive. For the price of the stay it was a little lackluster but it's too be expected for beachfront
7 nachten verbleven in april 2024
Reactie van GM op 13 mei 2024
Dear Joel, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Devin Frank, GM

6/10 – Redelijk

Larry

Reisde met partner
Negatief: Netheid
A lot to do close. Nice restaurants near by. Bathrooms are in desperate need of updating. Otherwise nice place
3 nachten verbleven in mei 2024
Reactie van GM op 7 mei 2024
Dear Larry, It is fantastic to see that you had a pleasant stay overall. We appreciate your feedback and your compliments on our lovely location. We hope that you find your way back to our Dolphin Beach Resort in the near future. Sincerely, Devin Frank, GM

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So it’s right on the beach and included a cabana. Slightly dated but would stay here again. Outside bar was ok but staff a little unfriendly. Front desk staff was very friendly and helpful.
1 nacht verbleven in mei 2024
Reactie van GM op 4 mei 2024
Dear Brian, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel, service, and location. My apologies regarding the bar staff; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Devin Frank, GM

10/10 – Uitstekend

Donna

Reisde met partner
I was very skeptical with booking with Expedia since i had a horrible experience before. I decided to try again and this resort was advertised right on the money. This is a beautiful resort and the staff was extremely helpful. I will definitely stay here again in the future.
1 nacht verbleven in mei 2024
Reactie van GM op 2 mei 2024
Dear Donna, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our resort as advertised and our friendly service. Thank you for taking the time to review your experience, and we hope to host you again soon. Best, Devin Frank, GM

6/10 – Redelijk

Armida, NAPLES

Reisde met partner
Positief: Personeel en service
The property is dated and although the lobby and pool area are in great condition the rooms are not. Although clean, the bathroom fixtures were rusted, the AC vent was dirty and the room smelled musty
2 nachten verbleven in april 2024
Reactie van GM op 2 mei 2024
Dear Armida, Thank you for being our guest and sharing your thoughts on how we can improve. I am sorry to see that you found our accommodations lackluster. Your comments will be discussed with the staff to foster improvement, and we hope to host you again for a better stay. Sincerely, Devin Frank, GM

6/10 – Redelijk

Brendin

Reisde met partner
Negatief: Personeel en service
Had to check in an hour late and not the room that was reserved. Misinformation from front desk.
1 nacht verbleven in april 2024
Reactie van GM op 1 mei 2024
Dear Brendin, Thank you so much for taking the time to share your review. We strive to leave all our guests with a positive impression through exceptional service; I apologize we let you down. Your feedback is important to us as it demonstrates how a simple lack of communication on our part can tarnish a guest’s opinion of our hotel. I will share your reflections with our team, and we hope you will consider a return trip in the future. Sincerely, Devin Frank, GM

8/10 – Goed

Kristine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a good choice for beach front . Crazy that they don’t have sand dunes beachfront.
2 nachten verbleven in april 2024
Reactie van GM op 30 apr 2024
Dear Kristine, Thank you for taking the time to review and recommend our hotel. We are delighted to hear that you enjoyed your stay in our oceanfront accommodations. We look forward to welcoming you back soon! Best, Devin Frank, GM

2/10 – Ontzettend slecht

Dennis

Poor management and dirty facilities
2 nachten verbleven in april 2024
Reactie van GM op 28 apr 2024
Dear Dennis, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Devin Frank, GM

2/10 – Ontzettend slecht

Holly

5 nachten verbleven in april 2024
Reactie van GM op 29 apr 2024
Dear Holly, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Devin Frank, GM

10/10 – Uitstekend

Cynthia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly front desk staff Housekeeping didn't come everyday enen tho rhey were supposed to do light housekeeping . That was kinda ok with us, but had to ask for new towels all the time
4 nachten verbleven in april 2024
Reactie van GM op 28 apr 2024
Dear Cynthia, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Devin Frank, GM

8/10 – Goed

Tyler

Reisde met een groep
The view from our room was amazing and it’s clearly what I paid for. The rooms really could use a good facelift. I also felt like the hallways were very dark which made it difficult to see while walking to our room. The pool area was very nice as well as the cabanas on the beach that are reserved for guests.
3 nachten verbleven in april 2024
Reactie van GM op 28 apr 2024
Dear Tyler, We're happy to hear from you! It's great to know that you enjoyed your stay. I have noted your recommendation regarding the rooms and hallways, and I thank you for taking the time to share. Please plan to visit us again the next time you travel to the area. Best, Devin Frank, GM

8/10 – Goed

Lynette

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the access to the beach. Live music at the pool and Karaoke and Beach Bingo. Two great restaurants and their breakfast was great food and nice views sitting outdoors. Main complaint is that my TV didn’t work my entire trip. An engineer came up at 9pm on my last night and had to reset it. Took about 15 minutes. I mentioned this to the front desk upon my arrival and my last night. It would have been nice to get some amount of credit.
3 nachten verbleven in april 2024
Reactie van GM op 26 apr 2024
Dear Lynette, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your comments regarding the television. Thank you for your time in reviewing our hotel and we hope to see you again! Best, Devin Frank, GM

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my 3rd time staying here over the last 4 years. The location is amazing. Love the beach access and accessibility to stores and places to eat. Pricing is reasonable. Looking forward to my next trip!!
7 nachten verbleven in april 2024
Reactie van GM op 26 apr 2024
Dear Michele, I would like to express my gratitude for taking the time to share your positive feedback with us. Your review is truly frame-worthy, and it makes me proud to know that our hotel team is considered one of the finest. Your review and recommendation mean a lot to us, and we are grateful for your loyalty as a guest. We can't wait to have the opportunity to serve you again in the future. Thank you once again for choosing our hotel, and for your kind words. Best, Devin Frank, GM

6/10 – Redelijk

william

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
i was not aware of the high extra fees....i would of liked to know about resort fees, and stuff...the Expedia site made me think they had a Continentale ...they dont....its ok for the price in general though....not great
5 nachten verbleven in april 2024
Reactie van GM op 22 apr 2024
Dear william, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and I will review your comments with the staff. We thank you for staying with us and hope to impress upon your return to the area. Sincerely, Devin Frank, GM

8/10 – Goed

Sandra, Butler

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort was very nice. We enjoyed our stay.
3 nachten verbleven in april 2024
Reactie van GM op 21 apr 2024
Dear Sandra, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Devin Frank, GM

8/10 – Goed

Lee

5 nachten verbleven in april 2024
Reactie van GM op 10 mei 2024
Dear Lee, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Devin Frank, GM

8/10 – Goed

Sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was extremely helpful an friendly
3 nachten verbleven in april 2024
Reactie van GM op 16 apr 2024
Dear Sean, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Devin Frank, GM

10/10 – Uitstekend

Alicia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort couple use some room updates but it was clean, friendly and had great ammenities!
4 nachten verbleven in april 2024
Reactie van GM op 15 apr 2024
Dear Alicia, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Devin Frank, GM

10/10 – Uitstekend

Gina A

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the pool and the pool bar with easy access to the beach! Lounge chairs, and cabanas were great!
4 nachten verbleven in april 2024
Reactie van GM op 15 apr 2024
Dear Gina A, I’m so glad you enjoyed our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Devin Frank, GM

4/10 – Matig

Kaleigh

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was only thing good about it. Rooms are disgusting the vents were black ceilings were leaking and the bathroom was full of rust. We had a patio room and people were banging on our patio door trying to get in all night. Had to leave early because the weather closed the pool and ocean and didn’t get a refund. Think my two year old got sick from the room because of mold. I Will not stay there again.
2 nachten verbleven in april 2024
Reactie van GM op 13 apr 2024
Dear Kaleigh, Providing the highest level of hospitality is our top priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope you might reconsider a return for a stay in line with our expectations. Sincerely, Devin Frank, GM

6/10 – Redelijk

amy

Negatief: Netheid, staat van de accommodatie en faciliteiten
We love that it’s right on the beach, the pool is very nice. The hotel itself could use some TLC.
7 nachten verbleven in april 2024
Reactie van GM op 15 apr 2024
Dear amy, Please accept my sincerest apologies for your less-than-satisfactory experience during your recent stay. Your feedback is greatly appreciated, as it helps us improve our offerings. We value your patronage and look forward to the opportunity to provide you with a more enjoyable experience on your next visit. Sincerely, Devin Frank, GM

8/10 – Goed

Stephanie

2 nachten verbleven in april 2024

6/10 – Redelijk

Teresa Ann

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful walk-out front beach room. Sold my room before I got there but I pre-paid. Room was trashed, hotel was trashed.
3 nachten verbleven in april 2024
Reactie van GM op 8 apr 2024
Dear Teresa Ann, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight some successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Devin Frank, GM

10/10 – Uitstekend

RuthAnn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice pool. Great view of ocean
5 nachten verbleven in april 2024
Reactie van GM op 7 apr 2024
Dear RuthAnn, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Devin Frank, GM

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Even though property is a little outdated as far as rooms and hallways it is extremely clean. Beds were comfortable and had plenty of room. The view of the ocean was beautiful. Good choices were excellent in the restaurant and so was the outdoor tiki bar was great. Staff were friendly and went above and beyond to make our stay pleasant.
4 nachten verbleven in april 2024
Reactie van GM op 7 apr 2024
Dear Kimberly, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities, ocean views, and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Devin Frank, GM

2/10 – Ontzettend slecht

Allen

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our room cost total $450/night by the time the fees and taxes were added to the $337 rate. What a joke. This is maybe 2 star property at most. Our room had a broken lock. Someone had to come let us into the room whenever we went iut. The drawers were broken and the furniture was ancient. Bulbs were burned out. The a/c dripped into the room. The rug was filthy. Some metal vent cover banged incessantly whenever the a/c was on. No housekeeping for three days. They just hung a do not disturb sign on the door and dumped sheets on the floor outside. The pool deck is painted and the pain is peeling everywhere. That this place charges a "resort" fee is insulting. It is a dilapidated hotel that the owner is just milking for every penny from unsuspecting guests. St. Pete's Beach is not nice enough to make up for this disgrace. Go elsewhere. You will be glad you did.
2 nachten verbleven in april 2024
Reactie van GM op 5 apr 2024
Dear Allen, Thank you for taking the time to share your review of your recent stay with us. We are truly sorry that we couldn't provide you with the exceptional experience that you expect from our hotel. We understand that the details can make or break a trip, and we regret that we fell short of your expectations. Your feedback is extremely valuable to us as it helps us to improve our offerings and better serve our guests. We appreciate your patronage and sincerely hope that you will allow us to exceed your expectations in the future. Sincerely, Devin Frank, GM

2/10 – Ontzettend slecht

Deonna

3 nachten verbleven in maart 2024
Reactie van GM op 24 apr 2024
Dear Deonna, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Devin Frank, GM

10/10 – Uitstekend

Nikala

Positief: Voorzieningen
Clean,friendly staff
1 nacht verbleven in april 2024
Reactie van GM op 3 apr 2024
Dear Nakala, Thank you for this great review and recommendation. It's feedback like this that keeps us smiling. We hope to host you again soon. Best, Devin Frank, GM

6/10 – Redelijk

PS

Negatief: Netheid
2 nachten verbleven in maart 2024
Reactie van GM op 1 apr 2024
Dear PS, Thank you for choosing us and for taking the time to review our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Devin Frank, GM

8/10 – Goed

Amanda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
5th time staying here- I love it because it’s nothing huge or busy, and has easy access to the beach. I loved staying on the first level poolside as well this year! Yes, the hotel could definitely use some updating with decor, so that is the only negative (the interior color scheme and carpet in particular).
3 nachten verbleven in maart 2024
Reactie van GM op 31 mrt 2024
Dear Amanda, Welcome back! It is fantastic to hear that you have enjoyed your stays. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Devin Frank, GM

6/10 – Redelijk

Ellen

9 nachten verbleven in maart 2024
Reactie van GM op 16 apr 2024
Dear Ellen, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Devin Frank, GM

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ive been here many times. Never had a bad experience
3 nachten verbleven in maart 2024
Reactie van GM op 26 mrt 2024
Dear Rebecca, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in St. Pete Beach and look forward to your next stay. Best, Devin Frank, GM

8/10 – Goed

Mel

Reisde met partner
Positief: Netheid
Housekeeping knocked on our door, we advised we didn't need anything, however, we left and came back to our room it was apparent they had come into our room while we were gone as the TV was on which was not us. It was apparent it was staff as neither one of us left it on plus it was on a different channel. Was kind of worrisome that staff was in our room without us bein there after we said we didn't need anything. There really isn't any activities to do when the weather is poor.
5 nachten verbleven in maart 2024
Reactie van GM op 26 mrt 2024
Dear Mel, Your comfort is our top priority, so I am glad to see your stay was positive overall. We appreciate your positive feedback and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we hope to host you again. Best, Devin Frank, GM

10/10 – Uitstekend

Matt

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really liked the views of the ocean and amenities
5 nachten verbleven in maart 2024
Reactie van GM op 25 mrt 2024
Dear Matt, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to St. Pete Beach. Best, Devin Frank, GM

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very accommodating! Love the location and access to the beach! Very walkable
1 nacht verbleven in maart 2024
Reactie van GM op 23 mrt 2024
Dear Patricia, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Devin Frank, GM

6/10 – Redelijk

Angie

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
You get what you pay for. Not bad for it being an older hotel. Looks a little dated and needs some upgrading. Shower is not little kid friendly.
2 nachten verbleven in maart 2024
Reactie van GM op 22 mrt 2024
Dear Angie, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Devin Frank, GM