Tuin

Beoordelingen van The Hotel Zamora

4 out of 5
The Hotel Zamora
3701 Gulf Blvd, St. Pete Beach, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 552 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 227 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 124 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 1002 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would definitely recommend
Stayed overnight, great spacious room, loved the coffeemaker. Didn’t use al the facilities s.a. pool. Very friendly staff. Gorgeous hotel, close to beach ( across the road). Valet parking only, which was a small downside for me.
1 nacht verbleven in december 2022
Reactie van Shakira op 16 dec 2022
Thank you for your feedback. Glad to hear you enjoyed your stay, even though it was short. Hope you make a return trip.

10/10 – Uitstekend

cortney

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. I really liked how nice and quite the pool area was. Lots of lounge chairs and shade. Food was excellent and staff were so nice and friendly. Perfect place for a staycation.
1 nacht verbleven in mei 2024
Reactie van Wendy op 23 mei 2024
Thank you, cortney, for taking the time to write a review. We are so glad that you liked the pool area, food, and team. We agree with you - we are the perfect location for a great staycation! Come back soon.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2024
Reactie van Wendy op 19 mei 2024
Thank you, Catherine, for the perfect 5 out of 5 score. We are so glad you enjoyed your stay and hope you can come back again soon!

10/10 – Uitstekend

Lindsay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Wendy op 10 mei 2024
Thank you, Lindsay, for the perfect 5 out of 5 score. Come back soon!

2/10 – Ontzettend slecht

JOHN

1 nacht verbleven in april 2024
Reactie van The Hotel Zamora op 22 mei 2024
Dear John, We're disappointed to see that your experience did not meet your expectations, we would like to address your concerns. Please provide us with additional information so we can do so. Thank you!

10/10 – Uitstekend

Julio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing wedding at rooftop
3 nachten verbleven in april 2024
Reactie van Wendy op 22 apr 2024
Thank you, Julio, for taking the time to write a review. We are so glad to hear that you enjoyed Rooftop360. Come back soon!

6/10 – Redelijk

Hannah

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not compare to a typical hotel chain. The building was very nice and the property was beautiful, however; the walls were extremely thin, our connecting door in our room had about a 1/3-1/2 inch gap so we could hear full conversations our noisy neighbors were having. The beds were very hard, almost table like and the pillows were very flat and small. There was hardly any water pressure nor hot water. The staff when we first arrived were not friendly and dismissive, which was the common occurrence throughout our whole stay in the evening and late morning. The woman working the early morning shift today, 4/16/24, was very friendly, receptive, and should absolutely be working in a luxury hotel. Given the price and the experience we had, we will not be returning. With all this being said, I would not classify this as a luxury or boutique hotel.
3 nachten verbleven in april 2024
Reactie van The Hotel Zamora op 19 apr 2024
Dear Hannah,Thank you for taking the time to provide feedback on your recent stay at our hotel. We value all feedback from our guests as it helps us to identify areas where we can improve and continue to provide exceptional service.We are disappointed to hear that the level of service you received during your stay did not meet your expectations. Providing attentive and personalized service to our guests is a top priority for us, and we sincerely apologize for any shortcomings you experienced in this regard. We will be addressing the issues that you experienced with our front desk team. We take guest satisfaction very seriously, and we are committed to making the necessary improvements to enhance the overall guest experience.We hope that you will consider giving us another opportunity to exceed your expectations during your next visit to St. Pete Beach. If you decide to return, please do not hesitate to contact us directly so that we can ensure that your stay is nothing short of exceptional.Warm regards,Gilbert BolivarHotel General Manager

6/10 – Redelijk

jeffrey

Reisde met familie
Should have been warned that the roof top bar would be closed all weekend. My rate should have reflected that.
2 nachten verbleven in april 2024
Reactie van The Hotel Zamora op 16 apr 2024
Dear Jeffrey,I want to extend my sincerest apologies for the disappointment that you experienced this weekend. The rooftop was open on Saturday night and Friday/Sunday we had weddings on the roof. When this happens we have to close it down to ensure that the bride and her bridal party have an intimate and special experience. Please accept my sincere apologies for any inconvenience this may have caused you. We genuinely hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,Gilbert BolivarHotel General Manager

6/10 – Redelijk

veronique

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The location was perfect with an amazing view of the canal. The room was very big and clean with nice amenities. Unfortunately the information given by the receptionists was not always accurate.
3 nachten verbleven in april 2024
Reactie van The Hotel Zamora op 16 apr 2024
Dear Veronique,I am so glad that you loved our location. We take pride in the views that we have to offer. Please accept my sincere apologies for any inconvenience or frustration you experienced. We will alert our front desk team so they can make the necessary changes. Your feedback is invaluable, and we will use it to improve and ensure a more positive experience for all our guests in the future.Warm regards,Gilbert BolivarHotel General Manager

10/10 – Uitstekend

Dana

2 nachten verbleven in maart 2024
Reactie van Wendy op 28 apr 2024
Thank you, Dana, for the perfect 5 out of 5 score! Come back soon!

8/10 – Goed

Mark

4 nachten verbleven in maart 2024
Reactie van Wendy op 9 apr 2024
Thank you Mark for taking the time to leave us a review score. If your time permits, please let us know how we could've earned a perfect 5 out of 5. Thank you.

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time staying at Hotel Zamora. For the most part the Staff was awesome, especially the valet drivers. The only issue we had was getting enough towels for our family to shower. We had several requests for more towels never show up. Very small issue compared to all the nice amenities throughout the hotel. Air purifiers in the rooms, infused water throughout the hotel, heated pool and hot tub, rooftop for viewing sunsets, several bars if you want to drink, and many more. We weren’t “on” the beach, but it was just a walk across the street where there were chairs and umbrellas for guests to use that were usually enough for us to get some. The beach was great with soft white sand and much less crowded then other areas up and down the beach from us. Overall a great place for families as well as just adults.
7 nachten verbleven in maart 2024
Reactie van Wendy op 1 apr 2024
Thank you, Jason, for taking the time to write such a detailed, excellent review! We are so glad to hear that you had a great time and that our team took good care of you. I am sorry to hear about the towels and appreciate you giving us the chance to improve. Come back soon!

2/10 – Ontzettend slecht

Roger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room smells like somebody smoked in it. The couch looks like a dog chewed on it. The phone does not work for room service and valet, and the TV does not work no service on the television they cannot fix it. I would like a full refund.
1 nacht verbleven in maart 2024
Reactie van The Hotel Zamora op 9 apr 2024
Roger, we are so sorry to hear about your experience. Would you please call us & speak with one of our managers so that we can address this situation? We would never want this to be the lasting impression.

4/10 – Matig

Octavio, Dallas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small boutique hotel and quiet
4 nachten verbleven in maart 2024
Reactie van Wendy op 21 mrt 2024
Thank you, Octavio, for taking the time to leave a score. If your time permits, please let us know how we could've earned a perfect 5 out of 5 score.

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the second time staying at The Hotel Zamora. It’s in a perfect location. Walking trails, Restaurants, beach across the street with chairs & umbrellas provided along with kayaks, paddle boards and bikes. Close to Johns Pass and Pass a Grille. Staff is very helpful and professional, plan to stay again next year!
5 nachten verbleven in maart 2024
Reactie van Wendy op 15 mrt 2024
Thank you, Donna, for taking the time to write a review. We are thrilled that you gave us a perfect 5 out of 5 score. And that it was your second time staying with us! Please let us know when you're ready for your next stay. We'd love to help you make it even better!

10/10 – Uitstekend

Crystal

4 nachten verbleven in februari 2024
Reactie van Wendy op 22 feb 2024
Thank you, Crystal, for the perfect 10 out of 10 score. We appreciate it and hope you'll come back soon!

6/10 – Redelijk

Caroline

Reisde met partner
Positief: Netheid, personeel en service
Great location, but property felt worn. Bed was not comfortable and the couch in our room had a big rip in it. Service at the rooftop bar at sunset was horrible, with only one guy working the bar that wasn’t fully stocked.
2 nachten verbleven in februari 2024
Reactie van The Hotel Zamora op 7 mrt 2024
Caroline - we are sorry to hear that you did not enjoy your time with us. We are glad to hear that you enjoyed the location! We agree, it's a great spot! Our property is about to undergo a total renovation which will be done soon, so many of those changes will be coming.

8/10 – Goed

James

3 nachten verbleven in februari 2024
Reactie van Wendy op 19 feb 2024
Thank you, James, for taking the time to leave a review. If your time permits, please let us know how we could've earned a perfect 10 out of 10 score.

10/10 – Uitstekend

Kimberly

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great Rooftop bar is awesome
Reactie van Wendy op 15 feb 2024
Thank you, Kimberly, for the perfect 5 out of 5 score. We are so glad that everything was great and that Rooftop360 was to your liking. Come back soon!

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, relaxing space.
4 nachten verbleven in februari 2024
Reactie van Wendy op 15 feb 2024
Thank you, Melissa, for the perfect 5 out of 5 score. We are so glad you found the space beautiful and relaxing. Come back soon!

10/10 – Uitstekend

Zack

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our 4th stay at Zamora. From the rooms, to the staff, the views, pool, rooftop bar, restaurant, it's always a pleasure to stay there.
3 nachten verbleven in februari 2024
Reactie van Wendy op 13 feb 2024
Thank you, Zack, for taking the time to write a review. We are thrilled that you are a loyal guest of The Hotel Zamora. And that you love the rooms, the team, the view, the pool, Rooftop360, and Castile. Let us know when you're coming back!

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this hotel for the location, friendly staff, quiet pool/hot tub area, paddle boards, bikes, morning coffee, afternoon champagne. What I would like to see change… Smart TV’s and shutters for the bathrooms allowing for privacy while showering. At the very least a shower curtain.
1 nacht verbleven in februari 2024
Reactie van Wendy op 7 feb 2024
Thank you, Lisa, for taking the time to write a review. We are so glad that you love The Hotel Zamora. We also appreciate you candid feedback and are pleased to mention a renovation starting in June that will lead to so many improvements to roll out in October. Come back soon!

4/10 – Matig

Lisa

2 nachten verbleven in februari 2024
Reactie van The Hotel Zamora op 7 mrt 2024
Hello there Lisa, please let us know some more info about your stay so we can make sure we take your notes into consideration. You can contact us directly on the phone - thank you.

10/10 – Uitstekend

Anoop

Zakenreiziger
1 nacht verbleven in januari 2024
Reactie van Wendy op 31 jan 2024
Thank you, Anoop, for the perfect 10 out of 10 score. We hope to see you again soon!

10/10 – Uitstekend

Sholanda

Positief: Voorzieningen
The hotel Zamora was very clean, all the staff members I encountered were very helpful and kind. The food at the restaurant was 10/10, I would definitely visit again
4 nachten verbleven in januari 2024
Reactie van Wendy op 30 jan 2024
Thank you, Sholanda, for taking the time to write such a wonderful review. We are so glad that you found the hotel clean, the team helpful & kind, and the food excellent. We also appreciate the perfect 10 out of 10 score. Hope to see you again very soon!

10/10 – Uitstekend

ALI

3 nachten verbleven in januari 2024
Reactie van Wendy op 30 jan 2024
Thank you, ALI, for the perfect 10 out of 10 score. Come back soon!

10/10 – Uitstekend

Eric

3 nachten verbleven in januari 2024
Reactie van Wendy op 29 jan 2024
Thank you, Eric, for the perfect 10 out of 10 score. We hope to see you again soon.

8/10 – Goed

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Wendy op 15 jan 2024
Thank you, Jennifer, for taking the time to leave a review. If your time permits, please let us know how we could've earned a perfect 10 out of 10 score.

10/10 – Uitstekend

Elisabeth, Toms River

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was Nice …the beds were very comfortable & never heard noise from neighboring guests Their was a wedding reception the first night I arrived you never knew it The valets were very helpful with surrounding area places to visit The only down side was the roof top area was nice but that fake grass everywhere looks tacky It does not match the meditarian style/vibe of the rest of the hotel
3 nachten verbleven in januari 2024
Reactie van Wendy op 10 jan 2024
Thank you, Elisabeth, for taking the time to write such a detailed review. We appreciate that you enjoyed your stay and rated us a perfect 5 out of 5 score. We also appreciate your feedback regarding the turf on the rooftop. Please come back soon!

10/10 – Uitstekend

Aidan, Brooklyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best Hotel in the St Pete area alongside the Don, love both of them. Zamora feels like home, though.
3 nachten verbleven in januari 2024
Reactie van Wendy op 29 jan 2024
Wow, Aidan, THANK YOU for the awesome review. We are honored to be your home away from home. Please come back soon!

6/10 – Redelijk

Robert

4 nachten verbleven in januari 2024
Reactie van Wendy op 9 jan 2024
Thank you, Robert, for taking the time to rate your stay. If your time permits, please let us know how we could've earned a perfect 10 out of 10 rating.

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the view of the water and that the beach was across the street. However, it was too cold and windy the days we were there so we didn’t go to the beach. Also, I wish the pool was heated for the winter. We loved the rooftop bar and cute lounge area around the pool and hot tub. The hotel has an upscale look, with nice touches like robes. Great value for the money!
1 nacht verbleven in december 2023
Reactie van Wendy op 19 dec 2023
Thank you, Lisa, for taking the time to write a review. We are so glad to hear that you enjoyed the view of the water, the proximity to the beach, the rooftop bar, lounge, hot tub, robes, and the value. We hope you can come back again when it is warmer!

2/10 – Ontzettend slecht

Irina

Negatief: Personeel en service
3 nachten verbleven in november 2023
Reactie van The Hotel Zamora op 17 dec 2023
Hi Irina - We are sorry to see that you did not have an ideal experience with us. Please contact us further so we can help assist.

10/10 – Uitstekend

Jose

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Wendy op 11 dec 2023
Thank you, Jose, for the perfect 10 out of 10 score. Come back soon!

2/10 – Ontzettend slecht

Nevada

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff was fantastic Bed was the worst i ever slept on, so so bad. Shower had very low pressure.
2 nachten verbleven in november 2023
Reactie van The Hotel Zamora op 17 dec 2023
Hi Nevada - We are sorry to hear that you did not have a comfortable sleep. We are currently undergoing renovations and the furniture and mattresses will all be brand new soon. Thank you for complimenting our staff - we pride ourselves on their great service.

10/10 – Uitstekend

Victoria

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Wendy op 11 dec 2023
Thank you, Victoria, for the perfect 10 out of 10 score. Come back soon!

4/10 – Matig

Jennifer

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a great location and our room had an amazing view. The rooftop bar has a happy hour but we were charged full price. Housekeeping didn’t close our door so we came back to an open hotel room. Front desk staff wasn’t friendly or helpful. Restaurant was decent, but overpriced for the food. One of the treads wasn’t working, there were no towels restocked at the gym. Overall we really did not feel welcome at this hotel and will not be returning.
3 nachten verbleven in november 2023
Reactie van The Hotel Zamora op 17 dec 2023
Jennifer, we are sorry to hear that you did not enjoy your stay with us. We are working hard to ensure that our staff understands each concern and improve in these areas. We are glad that you enjoyed the location and the view - it's a great perk!

10/10 – Uitstekend

cheryl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Wendy op 11 dec 2023
Thank you, cheryl, for the perfect 5 out of 5 score. We hope to see you again soon!

10/10 – Uitstekend

Margarita

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel - I will definitely be coming back!
4 nachten verbleven in november 2023
Reactie van Wendy op 13 nov 2023
Thank you, Margarita, for the perfect 5 out of 5 score. We are so glad to hear that you'll be coming back!

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love access to beach and both the hotel bar and rooftop were very nice.
2 nachten verbleven in november 2023
Reactie van Wendy op 9 nov 2023
Thank you, Robert, for taking the time to write a review. If your time permits, let us know how we can earn a perfect 5 out of 5 score next time. Come back soon!

8/10 – Goed

William B

6 nachten verbleven in oktober 2023
Reactie van Wendy op 4 dec 2023
Thank you, William, for leaving a review. Please let us know what we can do to earn a perfect 5 out of 5 next time.

10/10 – Uitstekend

Gretchen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Shakira op 26 okt 2023
Thank you for the positive feedback. Happy to hear you enjoyed your stay with us.

6/10 – Redelijk

Joyce

Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2023
Reactie van Wendy op 10 okt 2023
Thank you, Joyce, for taking the time to leave a review. Please let us know what we could've done differently to earn a 10 out of 10 score.

10/10 – Uitstekend

Maureen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfection
Perfect stay. Accommodations were comfortable and staff very friendly.
4 nachten verbleven in september 2023
Reactie van Wendy op 8 okt 2023
Thank you, Maureen, for taking the time to write a review. We love it when we see one titled "Perfection"! We appreciate you and hope you'll come back again soon.

8/10 – Goed

Craig

3 nachten verbleven in september 2023
Reactie van Shakira op 26 okt 2023
Thank you for the positive feedback. Happy to hear you enjoyed your stay with us.

2/10 – Ontzettend slecht

Frederic

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poorly managed low class hotel nor worth the price
This is a poorly managed low class facility. It’s too bad because it otherwise has lots to offer. It is a three star hotel at best. I could go on and on if you would like to talk to me.
2 nachten verbleven in september 2023
Reactie van The Hotel Zamora op 22 sep 2023
We are sorry to hear that you did not have a great experience with us. We strive to make sure each guest is well taken care of. After looking into your stay, we see that we were able to upgrade you during your time with us. If you have any further issues, please reach out to us directly to speak to a manager.

10/10 – Uitstekend

Doreen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and gorgeous. The staff was very attentive and great. Would definitely com3 back again.
5 nachten verbleven in juli 2023
Reactie van Wendy op 6 sep 2023
Thank you, Doreen, for taking the time to write a review. We are so glad that you loved the room and our team. Please do come back and tell all of your friends!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lots of character and charm
We loved this hotel. It has a lot of character and charm. The staff is very courteous and professional.
2 nachten verbleven in augustus 2023
Reactie van Wendy op 28 aug 2023
Thank you, Anonymous, for taking the time to write a review. We are so glad you loved the hotel, the team, and the character & charm. Please come back soon and tell all your friends!!

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Loved the hotel. Staff was super friendly.
2 nachten verbleven in augustus 2023
Reactie van Wendy op 16 aug 2023
Thank you, Donald, for taking the time to write a review. We are so glad that you loved the hotel and the staff. Come back soon!

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was well kept and beautiful!
2 nachten verbleven in augustus 2023
Reactie van Wendy op 7 aug 2023
Thank you, Tammy, for your kind words and perfect 5 out of 5 score. Come back soon!