Serveert ontbijt en diner
Beschikbaarheid controleren

Beoordelingen van MainStay Suites Stanley

2.5 out of 5
MainStay Suites Stanley
604 Westview Lane, Stanley, ND

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 44 van 83 beoordelingen" "
Gastenscore: 8 - Goed. 24 van 83 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 83 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 83 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 83 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Walter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay and will use this establishment again when in the area.
1 nacht verbleven in april 2024

8/10 – Goed

Becki

Positief: Netheid
1 nacht verbleven in april 2024

10/10 – Uitstekend

Charlene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Todd

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place to stay in Stanley.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Terri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had made some extra requests at booking and Everything I asked for was provided. All staff was friendly and helpful
1 nacht verbleven in november 2023

8/10 – Goed

Cheri

4 nachten verbleven in oktober 2023

10/10 – Uitstekend

John

7 nachten verbleven in oktober 2023

10/10 – Uitstekend

Pam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Savannah op 4 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Stanley. As a Choice Privileges member you are truly valued. Your feedback about our property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely, Savannah DelisleGeneral ManagerMainStay Suites Stanley7016286246

6/10 – Redelijk

Jacqueline

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
The property was OK, but our door lock wasn't working.
2 nachten verbleven in augustus 2023
Reactie van Savannah DeLisle, General Manager op 2 sep 2023
Jacqueline,Thank you for providing feedback as it helps us to improve our hotel! I would like to apologize for the door lock not working properly and thank you for bringing to my attention to be fixed! We hope to see you again in the near future!

10/10 – Uitstekend

Bruce

Positief: Staat van de accommodatie en faciliteiten
Very nice. Especially for the Bakken
3 nachten verbleven in augustus 2023
Reactie van Savannah op 22 aug 2023
Bruce, Thank you for taking the time to leave a review as this help us to grow and become better!We are pleased to hear you had a great stay and look forward to seeing you again!

10/10 – Uitstekend

Randy, Columbus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Savannah op 19 aug 2023
Randy, Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
staff was very courteous
1 nacht verbleven in augustus 2023
Reactie van Savannah op 19 aug 2023
David, Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Clean and quiet place
1 nacht verbleven in juli 2023
Reactie van Savannah op 19 aug 2023
Michael, Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, easy to get to and like that you can get something to eat after a long day of driving right there. Staff was very friendly and helpful.
1 nacht verbleven in juli 2023
Reactie van Savannah op 19 aug 2023
Edward, Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

6/10 – Redelijk

Cosha, Bowman

Zakenreiziger
Negatief: Netheid
Was probably the best place to stay in Stanley however the sheets had stains on them, shower was dirty and the hash browns at breakfast were cold every morning.
2 nachten verbleven in juli 2023
Reactie van Savannah op 22 aug 2023
Cosha, Thank you for taking the time to leave a review as this help us to grow and become better! I'm sorry to hear that your stay wasn't as you expected. I also want to take the time to apologize about your rooming conditions! This is not something that usually happens! I hope you give us the chance to make it up to you in the future!

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
stanley
Good stay and location
1 nacht verbleven in juni 2023
Reactie van Savannah op 19 aug 2023
John,Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

4/10 – Matig

Nicole, Irvine

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This is a very nice property but if you work in the area you need to know that you are not held in high regard and staff will come banging at your door to have you leave even before checkout time to make sure they have room for their convention. I completely understand needing to prepare for such an event, I do not understand the need for rudeness and a complete lack of respect.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Ricky

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Arrived a little early. Had to wait about 20 minutes for room to be cleaned. Housekeeper did excellent job. Staff was friendly.
1 nacht verbleven in mei 2023

6/10 – Redelijk

shawn

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
The manager of this property is very helpful and polite. The coffee is very good and breakfast is satisfactory. The bar is under staffed and most of the time i have been there it has been closed. Some of the air conditioners make noise while you are trying to sleep.
2 nachten verbleven in mei 2023

6/10 – Redelijk

sheryl

Reisde met een groep, Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
room was okay, the front door was broken and no sign to close behind you, misplaced a ring and I know it was in the room and yet it is now gone.............
1 nacht verbleven in april 2023
Reactie van Michal Pruett, GM op 24 apr 2023
On behalf of the hotel, I do apologize for the quality of your stay. We are daily trying to better the hotel as quickly and safely as possible. I am currently in the process of investigating the situation and hope to rectify it.I hope in the future you will consider staying with us again.

4/10 – Matig

Derrick

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property has alot of potential but has a lack up upkeep. Upon arriving at the property to check in their were signs on the automatic doors saying they werent working and you had to pull them open and push them shut. After talking with the lady at the front desk apparently they have been like that for over a year. Then I find the key encoder wasn't working so everytime we got back to the hotel we had to get someone from the front desk to let us in which was a big inconvenience. After getting into the room and taking a look at everything I wasn't impressed to say the least. The glass shower door was hanging on by 1 screw as the top hinge was just hanging there. It sounded like the condensor in the fridge was going out as it was terribly loud. Also the room as a whole was just dirty. There was hair on the floor in the bathroom and in the shower, the carpet wasn't throughly vacuumed as there was stuff between the couch and bed that was missed along with under the desk area. Also the latch on the main door was broken. The lady at the front desk was very helpful and she gets an A . But I don't see us staying at that place again I will drive the extra 40 miles or so to Minot.
Reactie van Rich op 29 dec 2022
I apologize for you recent experience. These are not our normal operating standards. The issues you encountered have been addressed. I hope that you will give us another opportunity to show you we are better than this.

10/10 – Uitstekend

Paul

1 nacht verbleven in november 2022
Reactie van Rich op 21 nov 2022
Thank you for staying with us.

2/10 – Ontzettend slecht

STEVE

Reisde met partner
Negatief: Personeel en service
We got to the hotel and the clerk said that she canceled our room with Expedia and had to pay the hotels price if we wanted to stay. Clerk was very rude and I accommodating. Ended up walking out.
1 nacht verbleven in augustus 2022
Reactie van Rich op 21 nov 2022
I apologize for the misunderstanding.

10/10 – Uitstekend

Cheryl

3 nachten verbleven in september 2022

8/10 – Goed

Monica

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2022
Reactie van Rich op 26 jul 2022
Monica thank you for staying with us.

10/10 – Uitstekend

Brenda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
2 nachten verbleven in juli 2022
Reactie van Rich op 25 jul 2022
Brenda thank you for staying.

2/10 – Ontzettend slecht

LaVonne

Positief: Personeel en service
Negatief: Netheid
They gave me a handicap room on the bottom floor next to the back door. Back outside door was never locked. My room was dirty and I complained. The end table between the beds smelled like pee and they came and said the same thing. I always wipe things off when I stay and the clorox wipes were filthy. I took a picture and showed them. There was a place for a dishwasher but didn't have any and there was no soap to wash the dishes. Window was all finger printed and the door was full of mud. Also had to yank on it in order for it to close. Worst room I've ever had. I complained but they said only Expedia can handle it. Also had a friend look at it and she said it was a terrible room.
6 nachten verbleven in juli 2022
Reactie van Rich op 26 jul 2022
LaVonne I am sorry that we rented you a room that was not ready for a guest. You are right the room was terrible, I am sorry. I understand that you have spoke to Savannah and that she has refunded your credit card. Please let me know if you have any further concerns.

10/10 – Uitstekend

TARA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Rich op 25 jul 2022
Thanks for the great review Tara.

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The friendly gal at the front desk made our stay most pleasant! Our first room had a bathroom door that would not close but she quickly moved us to another room and the bathroom door closed with a luttle tug!
2 nachten verbleven in juli 2022
Reactie van Rich op 25 jul 2022
Sorry that you encountered a problem with your first room. We will try to be better. Thank you for taking the time to give us a review.

8/10 – Goed

Kent

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Choice.
We have stayed here several time before this trip. The reason we keep staying here is it has spacious rooms a good breakfast and is clean and quiet.
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Ashten

1 nacht verbleven in januari 2022

8/10 – Goed

Michele

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent choice for the Stanley area! After hitting wildlife refuges in the area and heading to Theodore Roosevelt, Mainstays was perfect. Our room was very clean and the stay was quiet. Would definitely stay again.
1 nacht verbleven in augustus 2021
Reactie van MainStay Suites Stanley Staff op 30 aug 2021
Thank you very much for your kind review. If there is anything we can do to improve your stay next time, please do not hesitate to reach out and let us know. We appreciate your business.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You could comfortably live there an extended amount of time easily.
1 nacht verbleven in augustus 2021
Reactie van BB op 20 aug 2021
Thank you for your kind review. We look forward to hosting you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The motel was easy to find and the parking was nice.
1 nacht verbleven in augustus 2021
Reactie van BB op 20 aug 2021
Thank you for your kind review. We look forward to hosting you again.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel in a Small Town!
Our expectations were low for a hotel in the small town of Stanley (pop. 2,500). MainStay far exceeded our expectations! The staff was friendly, hard-working, and helpful. The room was clean and comfortable. Guest laundry is free. Good breakfast. Fair price. We'd definitely stay here, if we visit this area again.
2 nachten verbleven in juli 2021
Reactie van BB op 20 aug 2021
Thank you for your kind review. We look forward to hosting you again.

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and Comfortable
This facility was convenient and clean. The staff was friendly and the room was in excellent condition and had a sweet little kitchenette. I learned to buy my snacks before arriving though, as their snacks were crazy expensive. No one forced me to pay $2.50 for that tiny bag of M&Ms, though, and the young attendant handled my whining with professionalism.
1 nacht verbleven in juni 2021
Reactie van BB op 20 aug 2021
Thank you for your kind review. We look forward to hosting you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean friendly staff and the free breakfast was really good
1 nacht verbleven in juli 2021
Reactie van BB op 20 aug 2021
Thank you for your kind review. We look forward to hosting you again.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Clean facility (room and common areas) and grounds were well maintained however the staff made the stay uncomfortable. Front desk employees were unfamiliar with the computer system and tried to charge me twice during my stay. It went as far as the front desk arguing that I hadn’t paid when in fact I had, recipe was proof. The continental breakfast was good but the host was very rude. There was a sign posted in the dining room area that stated “only two portions per person (Saturday/Sunday morning).” However, Monday morning the sign was taken down. Come to find out there was an Native American event going on over the weekend and there were families from the event stay at the hotel. Whether this was the staff intention or not we felt this was uncalled for. We were not the only patrons that took notice and it made things uncomfortable. I would not recommend this hotel. P.S. Expedia has been my go to for reserving rooms and up to this point in time Expedia has been spot on with their recommendations (star ratings). I will continue to utilize Expedia has a trusted company for my future travel arrangements. This hotel is not necessarily a reflection of Expedia but hopefully the hotel will train their employees better with not only customer service but also their computer system.
2 nachten verbleven in mei 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
If you need to, go ahead.
Due to hotels not being available in the town I visited, I stayed here. Conveniently located off the road, it’s clean but a little dated. They don’t daily cleaning. They offer “lite” service that you have to ask for. Overall, the stay was okay.
2 nachten verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great room!! Shower was awesome! Full refrigerator was great! Very clean and spacious! Would choose to stay at Mainstay again!
1 nacht verbleven in mei 2021
Reactie van KM op 28 mei 2021
Thank you for your review!

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice comfortable room
1 nacht verbleven in november 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff. Very kind. They to care to make sure we were safe.
6 nachten verbleven in oktober 2020

10/10 – Uitstekend

Jeff

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice accommodation, no daily room service due to Covid but was given what was needed.
10 nachten verbleven in oktober 2020

10/10 – Uitstekend

Geverifieerde reiziger

6 nachten verbleven in augustus 2020

10/10 – Uitstekend

robin z

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2020

6/10 – Redelijk

John

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Check in took 25 minutes delayed by not able to find my reservation made thru Hotels.com---Desk person struggled with that eventually calling a supervisor.
2 nachten verbleven in mei 2020
Reactie van Brooke M op 15 jun 2020
Hello John, Thank you for leaving your feedback. This matter will be looked into right away!

10/10 – Uitstekend

Gerard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2020
Reactie van Brooke M op 15 jun 2020
Hello Gerard, Thank you for the wonderful rating!

8/10 – Goed

Wendi

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fairly Pleased
The room is very nice. The only thing is it did smell like cigarettes and i found ashes in the bathroom on one of the drawers ledge. there was also hair in that same drawer. other than that the room was clean.
2 nachten verbleven in december 2019
Reactie van Lisa op 8 jan 2020
Thank you for your feedback and bringing to our attention that the room appeared to have been previously smoked in. We appreciate your business and do hope you will stay with us again and give us an opportunity to earn a 10.

8/10 – Goed

Julie

Reisde met familie
Positief: Personeel en service, comfort kamer
1 nacht verbleven in december 2019
Reactie van CM op 20 dec 2019
Thank you for your review!

10/10 – Uitstekend

Michael, Hendersonville TN

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean and the staff was courteous and friendly. The beds were clean and comfortable with service daily. The food was good with prompt and friendly service. Elevator was slow but wasn’t a big deal. Parking was sufficiently close to all entrances.
3 nachten verbleven in oktober 2019
Reactie van CM op 8 nov 2019
Thank you your review!