Premium Spa Suite, 1 King, Non-Smoking | Woonruimte | Een 32-inch ledtelevisie met kabelzenders, een televisie en betaalfilms
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Beoordelingen van Harrah's Lake Tahoe Resort & Casino

4 out of 5
Harrah's Lake Tahoe Resort & Casino
15 Hwy 50, Stateline, NV

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 406 van 1059 beoordelingen" "
Gastenscore: 8 - Goed. 244 van 1059 beoordelingen" "
Gastenscore: 6 - Redelijk. 169 van 1059 beoordelingen" "
Gastenscore: 4 - Matig. 150 van 1059 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 90 van 1059 beoordelingen" "

7,8/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great experience!!! ~Robert
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Maricela

Positief: Netheid, personeel en service
No microwave and fridge not working and in check in front desk agent didnt explain to me wxtra charges
2 nachten verbleven in april 2024
Reactie van Joseph A op 1 mei 2024
hank you for the excellent review! We look forward to your next visit!

8/10 – Goed

Prashant

Reisde met een groep, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Good place to spend time with family but only during summer
2 nachten verbleven in april 2024
Reactie van Joseph op 1 mei 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

8/10 – Goed

Vern J.

Positief: Netheid, staat van de accommodatie en faciliteiten
Best hotel in South Tahoe
1 nacht verbleven in april 2024
Reactie van Joseph op 30 apr 2024
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.

10/10 – Uitstekend

noushin, sunnyvale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
2 nachten verbleven in april 2024
Reactie van Jenn op 30 apr 2024
Thank you so much for the review and we are so happy you enjoyed your stay with us.

10/10 – Uitstekend

Keith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great. Nice hotel to stay at and close to everything
2 nachten verbleven in april 2024
Reactie van Jenn op 30 apr 2024
We love hearing from you! Thank you for your feedback.

10/10 – Uitstekend

Dan

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time. The upgraded room was spectacular and we had a great trip. Thanks Harrah's
1 nacht verbleven in april 2024
Reactie van Jenn op 30 apr 2024
Thank you for your feedback and we are so happy you enjoyed your stay.

4/10 – Matig

Marissa

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are run down and dirty, it’s as if the room was empty for days and not touched when it came to cleaning. It was disappointing and disgusting, I had to put blankets and towels all over the floor and bathroom just to be able to step around the room. Please don’t believe the pictures online, along with the room being dirty, the furniture was also broken and run down.
3 nachten verbleven in april 2024
Reactie van Jen op 29 apr 2024
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion.

10/10 – Uitstekend

Michelle

1 nacht verbleven in februari 2024
Reactie van Jenn op 29 apr 2024
We love hearing from you! Thank you for your feedback.

6/10 – Redelijk

Deborah

Positief: Personeel en service, voorzieningen
The staff was very professional and nice. I like the fact there were two bathrooms. Room cleanliness was ok. The rooms are due for a refresh. New paint, wallpaper, carpet cleaning.
2 nachten verbleven in april 2024
Reactie van Queency op 27 apr 2024
Hello! Thank you for the feedback. We will take your feedback into consideration.

8/10 – Goed

Isabel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Rigoberto Duque op 27 apr 2024
Hello and Thank You for your feedback!

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Rigoberto Duque op 26 apr 2024
Hello and Thank You so much for your review!

10/10 – Uitstekend

Flor de María

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in april 2024
Reactie van Joseph A op 25 apr 2024
Thank you for the excellent review! We hope you visit again soon!

10/10 – Uitstekend

Carrie-Lynn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were welcoming, friendly, inviti g and professional. Everything here was so amazing from start to finish. Room is beautiful for the price, and food has been excellent. Entertainment was fabulous, and overall atmosphere was awesome. The area is absolutely breathtakingly gorgeous.
1 nacht verbleven in april 2024
Reactie van Rigoberto Duque op 24 apr 2024
Hello and Thank You so much for your feedback. We appreciate your business.

10/10 – Uitstekend

Greg, Folsom

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Been going here for 40 years. I might be a bit biased but it’s always my first choice in south shore.
2 nachten verbleven in april 2024
Reactie van Joseph op 24 apr 2024
Thank you for the excellent review! We look forward to your next visit!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
By the Lake view
2 nachten verbleven in april 2024
Reactie van Joseph A op 19 apr 2024
Thank you for the excellent review! We look forward to your next visit!

6/10 – Redelijk

Kathleen

Reisde met partner
We had a nice room without much of a view on the 5th floor. We liked that it had 2 bathrooms-something we had never seen before in a hotel room.
1 nacht verbleven in april 2024
Reactie van Joseph op 16 apr 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

8/10 – Goed

Donna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful area. Breathtaking views.
5 nachten verbleven in april 2024
Reactie van Joseph op 16 apr 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

10/10 – Uitstekend

diana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room
3 nachten verbleven in april 2024
Reactie van Joseph A op 17 apr 2024
Thank you for the excellent review! We look forward to your next visit!

8/10 – Goed

michelle, Roseville

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Customer service was excellent. Room was clean and view was amazing. Furniture needed some TLC. Chips and very dated. Walls needed touch up paint. This king bed room had two bathrooms which was nice.
1 nacht verbleven in april 2024
Reactie van Management op 15 apr 2024
Thank you for your feedback! I will relay the room conditions to our higher up management.

10/10 – Uitstekend

Lan

2 nachten verbleven in april 2024
Reactie van Joseph A op 30 apr 2024
Thank you for the excellent review! We hope you visit again soon!

8/10 – Goed

Julia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the size of the room and the two bathrooms. The room was clean, and the dining options were good. The only thing that disappointed was that the jacuzzi was closed.
2 nachten verbleven in maart 2024
Reactie van Rigoberto Duque op 7 apr 2024
Hello and Thank You so much for your feedback. We do apologize for the inconvenience of our jacuzzi.

2/10 – Ontzettend slecht

Brian

Reisde met familie
This property is an absolute dump. Our room had peeling wallpaper, an unknown white stain on the sofa, rusted metal door jamb going into the bathroom which could have snagged an unsuspecting bare foot. Additionally we were charged a resort fee, but I don’t know what it was for as we never had any maid service during our stay. To call this place a “resort” would be a stretch. We won’t be back.
4 nachten verbleven in april 2024
Reactie van Rigoberto Duque op 7 apr 2024
Hello and Thank You for your feedback. We apologize any inconvenience you went through.

6/10 – Redelijk

Laurel

4 nachten verbleven in maart 2024
Reactie van Rigoberto Duque op 6 apr 2024
Hello and Thank you for your feedback. Anything we could have done different to earn a 5?

10/10 – Uitstekend

gerald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and great price. A Must?
2 nachten verbleven in april 2024
Reactie van Joseph A op 5 apr 2024
Thank you for the excellent review! We look forward to your next visit!

6/10 – Redelijk

Doris

1 nacht verbleven in april 2024
Reactie van Rigoberto Duque op 24 apr 2024
Hello and Thank You for your feedback.

8/10 – Goed

Gregg

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location to the Gondola without the huge price of some of the other locations. Nice staff. Spacious room with 2 BATHROOMS! We really liked the windows being angled so we could see both the lake and the mountain.
3 nachten verbleven in maart 2024
Reactie van Joseph op 4 apr 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

4/10 – Matig

Bennett

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk reception customer service was not very informative and not helpful. The hot tub was not functioning, not sure how I was paying a resort fee if this was part of the amenity.
2 nachten verbleven in maart 2024
Reactie van Joseph op 4 apr 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

4/10 – Matig

Candy P

3 nachten verbleven in maart 2024
Reactie van Joseph op 23 apr 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

4/10 – Matig

Jose, Newark

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old and out dated.
2 nachten verbleven in maart 2024
Reactie van Joseph op 2 apr 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

10/10 – Uitstekend

Dolores

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Pésimo servicio de los meseros de Sage y River Cafe
1 nacht verbleven in maart 2024
Reactie van Jenn op 1 apr 2024
We love hearing from you! Thank you for your feedback.

2/10 – Ontzettend slecht

Rory

1 nacht verbleven in maart 2024
Reactie van Joseph op 18 apr 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

10/10 – Uitstekend

A

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
To be honest, this place is a bang for your buck. Clean rooms bed is a little hard but it’s clean and it has two bathrooms which is great when you have a teenager with you. We always come here when arson comes Snowboarding and it’s a great stay.
2 nachten verbleven in maart 2024
Reactie van Joseph A op 27 mrt 2024
Thank you for the excellent review! We look forward to your next visit!

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great!
1 nacht verbleven in maart 2024
Reactie van Joseph A op 26 mrt 2024
Thank you for the excellent review! We look forward to your next visit!

6/10 – Redelijk

Phoebe

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Friendly staff but the place is pretty run down. Our bed had dents so it was super uncomfortable. They need new mattresses and to remodel asap.
2 nachten verbleven in maart 2024
Reactie van Management op 25 mrt 2024
Thank you for your feedback! We will pass it on to the proper people.

8/10 – Goed

Donna

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Rigoberto Duque op 27 mrt 2024
Thank You so much for your feedback!

8/10 – Goed

Didi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great customer service at check-in, easy parking, clean and comfortable room. Great location for shopping and exploring other casinos and eateries. On a side note, the property does charge a resort fee of $29 per night and self park is an additional $20. I missed the fine print when booking. It was still a good deal but it's nice to know upfront what the actual cost of a night's dtay will be.
1 nacht verbleven in maart 2024
Reactie van Joseph op 22 mrt 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

6/10 – Redelijk

Katie

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed one night in this hotel. It's conveniently located in the Navada side of the Lake Tahoe and is easy walk to Heavenly. The room is nice, we had a King bedroom, a very comfortable big soft that can be turned into a bed as well. Good for families to stay, and it has 2 bathrooms which is very unique! The one issue I had was when we first checked in, I had issue connecting to the hotel Wi-Fi, so I called the number provided to me to talk to a tech person. The tech person was nice, however during the whole conversation, he was trying to convence me to pay extra to upgrade to a faster internet connection. He was saying that the standard one is very slow, so slow that you can't use FB, you can't use Youtube, even when you try to load email, it'll take awhile...... After I insisted to stay with the standard (which was included in the resort fee I paid), he made another phone call to the front desk and issue was fixed. After being connected, the internet has no issue with FB, youtube....I even attended a meeting on Zoom without any issue. One last reminder, maybe is because of the pandemic, there's no more buffet in the hotel.
1 nacht verbleven in maart 2024
Reactie van Management op 21 mrt 2024
We appreciate your feedback! We hope to see back soon.

10/10 – Uitstekend

MARCO

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect
6 nachten verbleven in maart 2024
Reactie van Management op 21 mrt 2024
Thank you for your feedback! We hope to see you back soon.

6/10 – Redelijk

MARINA

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
A place that was once premier now deteriorated. The hot tub was shut down. The whole place needs renovation
3 nachten verbleven in maart 2024
Reactie van Joseph op 21 mrt 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

6/10 – Redelijk

Juan

1 nacht verbleven in maart 2024
Reactie van Joseph op 20 mrt 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

4/10 – Matig

Marcy

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Elevators were very dirty and elevator areas disgusting. Furniture in the room was all scratched and dented.
1 nacht verbleven in maart 2024
Reactie van Rigoberto Duque op 18 mrt 2024
Hello and Thank You for the feedback. We will work on this to better your experience on your next visit.

8/10 – Goed

Renee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was very clean and I like that we could easily walk to gondola for skiing. Parking area could use some extra lighting at night though
Reactie van Joseph op 14 mrt 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

10/10 – Uitstekend

Timothy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and staff was very nice and friendly
2 nachten verbleven in maart 2024
Reactie van Joseph A op 13 mrt 2024
Thank you for the excellent review! We look forward to your next visit!

4/10 – Matig

Rodney

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Limited hot water, front desk never answered phones, they say they do not clean rooms during stay but did come in to take out trash and make beds once out of four days.
4 nachten verbleven in maart 2024
Reactie van Joseph op 12 mrt 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

8/10 – Goed

Sam

Reisde met partner
Positief: Netheid, personeel en service
The hotel is centrally located which makes it convenient. My experience with the Friday Station Restaurant was excellent. The Chilean SeaBass was delicious. The server’s name was Matt and he added a personable flair along with an intimate knowledge of the menu which enhanced our experience.
2 nachten verbleven in maart 2024
Reactie van Joseph op 12 mrt 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

8/10 – Goed

Gloria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in maart 2024
Reactie van Joseph op 7 mrt 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

2/10 – Ontzettend slecht

Gurkanwal

1 nacht verbleven in maart 2024
Reactie van Joseph op 23 mrt 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

4/10 – Matig

ZHENGYUAN

Reisde met familie
Negatief: Netheid, personeel en service
What we do not like is that we were told by staff no cleaning service unless you stay for 5 nights. This is indicated in the information section when we reserved the booking.
2 nachten verbleven in februari 2024
Reactie van Joseph op 23 feb 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

4/10 – Matig

Craigan

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom floors weren’t mopped and sheets were stained. Valet was rude upon arrival and next day on departure. Man in his 50’s. For being in a customer service job he definitely shouldn’t be.
1 nacht verbleven in februari 2024
Reactie van Joseph op 22 feb 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.