Superior appartement, 2 slaapkamers | Terras
Beschikbaarheid controleren

Beoordelingen van Macdonald Forest Hills Resort

4 out of 5
Macdonald Forest Hills Resort
Kinlochard, The Trossachs, Stirling, Scotland

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 36 van 113 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 113 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 113 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 113 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 113 beoordelingen" "

7,8/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Super location with fantastic views over the loch in a well-kept complex. They do need to think about refurbishing the apartments as they are getting a little bit tired. Wifi very patchy but apparently that's BT's fault and it's being worked on.
3 nachten verbleven in augustus 2018
Reactie van Resort Team op 19 sep 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Stacey

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024

8/10 – Goed

Tony

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
The excellent view from the apartment. The welcome package with dishwashing tablets and cloths and utensils. The apartment was well equipped and had everything you needed to cook a meal. The apartment was cosy and clean. We did feel the pricing of the meal at the bar was expensive for what you received and wasn’t value for money. On the whole the staff were nice and friendly. There was an occasion when we arrived at our apartment and the smell in the apartment was not to our liking, we made a staff member aware but there was no suggestion to help remedy this which we feel would have been good service. Overall, we would be happy to come back.
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Jordan

Reisde met een groep, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed in the self catering lodges and it looked like something out of a care home. Furniture dated back to the 60’s and a musty/damp smell throughout. Shower screen was hanging off, bath panels were hanging off and the drawers didn’t have runners so were lying squint. The WiFi only worked in the main living room, and at this it kept cutting out. We weren’t allowed to book breakfast or dinner as it was kept for hotel guests. Poor attitude from staff, false advertisement of lodges and just an overall disappointing stay.
2 nachten verbleven in januari 2024

8/10 – Goed

James

3 nachten verbleven in januari 2024

6/10 – Redelijk

Amanda

Reisde met familie
Positief: Personeel en service
Great place but could be better
Overall lovely hotel and location with great facilities. All staff we encountered were polite, helpful and friendly. We ate in the Garden Room restaurant with our kids and it was more upmarket but lovely food and staff, just more expensive which was expected. One member of staff had a slight body hygiene issue and a dirty shirt which you wouldn’t expect in a more upmarket restaurant but he was very friendly and served us well. We stayed in an apartment which was very spacious and had good facilities like a sauna and corner bath but some things needed upgraded or didn’t work. Our main issue with the apartment was that although it was clean, there were dog hairs on the throws on the beds and this is not good for people who have allergies. My partner has allergies to dogs and it can bring on his asthma. It would be good to have the option of having a room or apartment that is totally pet free but this isn’t the case unfortunately. The changing rooms in the swimming pool building need upgrading but there are a lot of other things to do during the day that we didn’t see.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Moira

3 nachten verbleven in december 2023

4/10 – Matig

Maura

2 nachten verbleven in december 2023

6/10 – Redelijk

James

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very tied apartment but enjoyed stay overall
Good location and nice apartment except the apartment was very tied and equipment was very worn, rubbish out side room was there for a couple of days and bedroom was noisy because large wimdow on to corridor plus sounds from staff smoking area and servixe area. Enjoyed the stay and good facilities with gym pool sauna and steam room and enjoyed the spa treatments.
6 nachten verbleven in november 2023

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

10/10 – Uitstekend

Quais

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in oktober 2023

6/10 – Redelijk

JM

Reisde met familie
A bit disappointing as had no hot water for first day and a half but receptionist Sam suggested while we waited for maintenance we would be fine as we could use the electric shower. Unfortunately the electric shower didn’t work either and the other 2 showers were mixers so ran cold. Maintenance eventually checked electric shower, door fell off it as he was checking it, and reported he’d have to order a new shower. We had a nice meal in the hotel and the dining staff were fab. But the carry on with the water was pretty poor and we didn’t find that Sam cared at all. I asked for a late check out to which she agreed but she took no initiative at all to offer us any sympathy or compensation - it felt like our issues were an inconvenience to her.
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1980s time warp for setting and service
We stayed in a two bedroom apartment which looked like it hadn’t been decorated since the 1980s. Facilities were good and everything was very clean however paint flaking away from ceilings and mould in bathrooms was very disappointing. The sauna in the apartment was a nice treat and we had lots of space which was great with two kids a dog. Views out of the living room was lovely too. The food in the hotel was nice but the service was terrible. Nobody seemed to be in charge and service was shambolic at times and painfully slow at best. Prices on menus didn’t reflect what was being charged and in general expensive for the setting and service. I’ve stayed in very nice hotels that don’t charge as much for a pint. My wife visited the spa and said it was excellent. The pool area was a bit run down with lots of things out of order throughout the hotel. There are also Elemis hand dispensers throughout toilets which are filled with different products which is misleading! The weather was terrible during our visit so there wasn’t much to do. There’s a section with books and one puzzle. Would have been great to see more games for some entertainment.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3rd time here
3 nachten verbleven in september 2023

8/10 – Goed

Gillian

3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Avoid
Fantastic views and location but… Customer service was below average- most of the staff didn’t seem to care. State of apartment and cleanness was awful. In desperate need of renovation. Very disappointing, especially at 200 GBP a night, but seems the norm for McDonald hotels.
Entrance to Apartment- smelt awful
Mold in bathroom
Cheap plastic chairs in balconies
Tired and bad odour from sofa. Decor and furniture need serious renovations
3 nachten verbleven in augustus 2023

4/10 – Matig

Alistair

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Looks great on paper but doesn't deliver
Where to start??? Stayed 4 nights in the resort lodges, rated 4 star but it just shows whats wrong with the ratings system as it was no where near 4 star standard! The entire resort needs an upgrade, the facilities that looked good 30 years ago are now tired and broken and haven't been maintained properly. Tennis courts was an accident waiting to happen due to awful surface and pot holes ( I sprained my ankle in one), one court had no net! The equipment for the games hall was broken or they just didn't have it eg all badminton rackets with broken strings and shuttlecocks, basketball nets but no basketballs, putting green with grass a few inches long, table tennis with broken net and bats. The lodges were like stepping back into the 70's, old tired beds and sofa's, curtains and carpets covered in stains and at least 30 years old, broken toilet seats and the wi fi , when it didn't drop was really slow. The entrance stairs has missing and broken tiles so there's a comp claim in waiting. Check in AFTER 5pm, what a joke, especially as needed to be out by 10am when leaving. Why MacDonalds need a 7 hour turn around is beyond me as the cleanliness was poor and not thoroughly cleaned at all, too many cutting corners rather than doing it properly which sums this place up perfectly. The hotel setting and surrounding area is wonderful and this could be an amazing place to visit if they modernise and spend some money upgrading. Staff were friendly but seem to be fighting a losing battle
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very relaxing quiet stay in a superioir apartment well appointment amenities and all u could want in the apartment clean and well equipt . Staff were friendly and courteous
4 nachten verbleven in juli 2023

4/10 – Matig

Philip

Reisde met familie
Negatief: Netheid, personeel en service
Far from the mark
Hotel charges luxury prices but is very far from the mark. Amazing location but the hotel itself could be so much more. Service was awful too, made to wait for an excruciatingly long time for simple drinks, for food and when you have young kids that’s not the best.
2 nachten verbleven in juli 2023

8/10 – Goed

Alex

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023

6/10 – Redelijk

Julie

3 nachten verbleven in juli 2023

4/10 – Matig

Barry

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not great
Beautiful location but hotel is very old and weathered. Pool was broken apparently which was half the reason for booking. Offered us a swim in a place 30 minutes drive away. Food was finished at 8.30 and nowhere close to get anything to eat. Prices were also really excessive for drink and food with no table service in bar even though plenty of staff around. I would say it was a lovely place 15 -20 years ago but it has been let go.
2 nachten verbleven in juli 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Pool closed, informed too late to cancel visit 🙄
The hotel location is very good. We stayed in one of the apartments which was very clean but dated looking. Disappointed that the pool was closed as my family were looking forward to using it. I was notified that the pool was closed on the day after which I could of cancelled. I later looked at hotel reviews and found that the pool had been closed for a couple of weeks and I'm assuming I could have been told earlier but wasn't.
2 nachten verbleven in juni 2023

6/10 – Redelijk

Thanaporn

Reisde met huisdieren, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Best view (lake, mountain and tree line) hotel I have ever stayed. The self catering apartment has spacious living space but very very tired and dated, made it looks unclean.
3 nachten verbleven in juni 2023

6/10 – Redelijk

Sammer

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
It was very disappointing that the pool is shut in a spa hotel! We received a notification that was shut two days after the free cancellation period. Arrived in the hotel and it is definitely not air-conditioned! Facilities are dated and quite disappointing to be honest
5 nachten verbleven in juni 2023

4/10 – Matig

Ian

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very disappointed better with Air bnb
Accommodation is desperately in need of upgrade. Accommodation is noisy - bathroom extractor fan was si noisy that we couldn't use it during the night, water system in our flat served other flats and was very noisy when others were using it, the sound of the upstairs toilet being flushed woke us. Kitchen equipment was old - tin opener was broken and wouldn't work, wooden spoon was shaped like a banana. The bed was so hard and uncomfortable that we had to use the quilt under us to make it comfortable enough to sleep. Mold on roof and around the bath. Dust flies into the air when you sit on the couch. Decor was so ild and mismatched. 3 different types of chairs at dining table, couched chairs and furniture alk mismatched. Old, dark puctures with large gold frames and lights were like something out of 1980's Swimming pool not open "due to water shortage" this was mid june after 2 weeks sun. Pool was one of our reason for booking here. Access to building up very steep slabbed hill. I am sure this was once a nice place but that would have been 30 years ago. Very disappointed.
6 nachten verbleven in juni 2023

4/10 – Matig

Vishal

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Property is not maintenance and level of cleanliness very low They do not serve breakfast to guests staying in cottage and neither take booking in the restaurant
2 nachten verbleven in juni 2023

10/10 – Uitstekend

kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Violet

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location
Excellent location, hotel staff very friendly, good food options onsite. Only let down was the "Lodges" refuse facilities - bins overflowing and no apparent recycling available. Shame as this was the only negative
6 nachten verbleven in mei 2023

6/10 – Redelijk

Karen

Positief: Personeel en service, comfort kamer
Fabulous location
Mixed feelings. We were wowed by the location, views, gardens, general bar and main restaurant areas. The staff were lovely and the main restaurant food was excellent. Our experience of the bistro food was poor We had spacious apartment (good deal offer), very old and tatty, - ‘heart sink’ moment on arrival to the block. The bed and linen was good quality and we slept soundly. The balcony was dirty and grubby.
2 nachten verbleven in mei 2023

6/10 – Redelijk

Gordon

Reisde met familie
Negatief: Netheid
Seen better days...
Unfortunately the lodge we were staying in (Red Maple 2) had seen better days. Furnishings were stained and well out of date and not what we expected. Its a shame that the lodges have not been upgraded for obviously quite some time as the setting (Loch Ard) is such a beautiful area. If you don't mind ill fitting doors,exposed wiring and a general downbeat accommodation then this lodge is for you
3 nachten verbleven in mei 2023

8/10 – Goed

Anna

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

Nicola

2 nachten verbleven in april 2023

8/10 – Goed

T

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Nice family break
We enjoyed our stay here. Really spacious lodge and well priced for our family of 5. Leisure facilities were good and food in garden restaurant was nice. Beautiful scenic spot
3 nachten verbleven in april 2023

10/10 – Uitstekend

Lesley

2 nachten verbleven in april 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Picturesque but disappointing
Value for money was fantastic,however we booked two rooms + extra bed and unfortunately there was no extra bed. Our oven was also broken so made it difficult making our dinner. The location is beautiful,very picturesque and the grounds are well kept.
3 nachten verbleven in april 2023

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2023

6/10 – Redelijk

Jacqueline

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Worst place av stayed in.
I thought i booked a hotel room but got a lodge. So dated it smelt of really old. The sofa was well over used. Oven didnt work. My husband waited 40 mins for a cold cooked breakfast. No information from staff had to find everything out yourself. No kids menu so had to trave 4 miles to eat. Beautiful area stunning views. But i hate self catering. And dogs everywhere. Wont be back. Sorry but so dated its awful.
3 nachten verbleven in november 2022

6/10 – Redelijk

Donald

Reisde met familie
Positief: Netheid, voorzieningen
The setting is amazing and plenty of beautiful scenery and lovely walks for all! The rooms were very clean but extremely dated and really could do with an update.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Najmus

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Lovely, peaceful, relaxing and beautiful surroundi
The staff were all amazing - so helpful and friendly - from the receptionists, to the restaurant manager, bar staff and cleaning staff - even the company cleaning the windows were friendly! The lodge was comfortable and well equipped.
3 nachten verbleven in juni 2022

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wee break away
Our stay at Forest Hills was excellent, a great wee break. The view from our sitting room and balcony was lovely.
3 nachten verbleven in juni 2022

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Landscape was beautiful hotel was lovely location was fabulous
3 nachten verbleven in juni 2022

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2022

8/10 – Goed

Jamie

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful location, outdated accommodation
The location of this property is simply outstanding, and if you spend most of your time outdoors like we did, then you can overlook the dated feel of the apartment. We booked fully knowing it needed modernisation as it's clear from reading the reviews, and it didn't spoil our holiday in any way. The negatives first: - the apartment had a musty smell which needed a bit of Fabreze spraying around. - There was no Nespresso machine as advertised on their website. - The DVD player was only scart compatible and the TV only HDMI compatible, with no existing connection between them. I pointed this out to reception on 3 occassions and each time I was told housekeeping would be informed. Not once did anyone get back to me so we gave up on DVD nights with the kids which would have been fun. - Quite a few bulbs weren't working throughout the apartment. Such a simple fix surely but it kind of sums up the accommodation. Right, the positives: + Location is stunning and the grounds around the hotel are beautiful. + We ate in the hotel restaurant once and the food and service were excellent. + Loads of walks and activities in the area so bring your walking shoes! + The view from the window of our apartment was amazing. Huge window overlooking the hotel grounds and the loch and mountains beyond. + Hotel swimming pool was great. Kids loved it as it was quite warm.
View from the living room window
View from the living room window
Looking back at the hotel
Loch Ard
4 nachten verbleven in april 2022

6/10 – Redelijk

Teresa

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Poor
Extremely disappointed for the money we paid. After 2 years with nothing to do, they could have done tge lodges up!
4 nachten verbleven in april 2022

8/10 – Goed

Jithen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, amazing location but tired hotel....
Amazing location and great to be so local to glasgow. Hotel is tired and the price would warrant something a little more updated. The matresses also need to changed. That being said, staff were great, Cameron , Lilla and orsyla made for a memorable stay. I do think resturant is very overpriced for the quality of food. I would suggest take a bottle of wine as £35 for a Cab Sav that is £7 in tesco is a fair stretch but the view and people working at property make up for any shortfalls the hotel has. But i would strongly reccomend changing beds. NOTE : animals are allowed all over property and was a concern as i have asthma. But was very clean.
2 nachten verbleven in maart 2022

6/10 – Redelijk

James

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Forest Hills Weekend Break
Just a short weekend break in the self catering apartments. The property is set in an outstanding location with access to the hotel, spa and swimming pool. The self catering apartments are a very good option but are looking more than a bit tired and really require upgrading. we had a one bedroom apartment overlooking the loch and gardens with really nice views. The bed was huge and really comfortable but the leather settee in the lounge area was just done and needed replacing.
2 nachten verbleven in maart 2022

8/10 – Goed

Christine

2 nachten verbleven in februari 2022