One of the night staff was not friendly nor professional. Unapproachable I’m demeanor, would not speak or even look at you when talking to her. Very bad disposition. Upon check-in, the room was not clean. The bed comforter, sheets, and pillows were grossly stained. While wiping everything down with the Lysol spay and wipes that we personally brought, it was clear that the room had not been cleaned for quite some time because after wiping/cleaning, wipes were extremely dark ans dirty. The light in the bathroom was flickering. There was mold in the tub. There was cracks and holes in the bathroom floor base and tub area. We had to request extra sheets and were given shower curtains for sheets. When asked to change rooms and/or that they provide us with other accommodations we were told that it was not available. Today, when I reviewed our bill, the amount that we were qouted differs from what we were billed by $30 dollars. 😡
