Hello Carlos,Thank you for sharing the feedback. We will speak to our staff regarding the concern. While it is state law that our team is adhering to, we can certainly do a better job of discretion in our communication to ensure are patrons are abiding by the law. I'm sorry that the experience was not communicated as it should have been. We look forward to having the opportunity to host you again in the future and will be better as a result of your feedback.Kind regards,Jeremy FraizeAssistant General Manager

Hello Kristi,Thank you for the kind review. We look forward to welcoming you back in the future.Kind Regards,Jeremy FraizeAssistant General Manager

Hello Ana, Thank you for joining us at Topnotch Resort! We are so glad that you enjoyed your stay, and will be looking forward to your next visit! Kind Regards, Danielle Munding - Reservations Manager

Hello Robert,I'm sorry to hear the food fell short on expectations. We always appreciate the feedback and will make certain our culinary team is aware of the mention. Please feel free to reach out to us before a return visit and we will take measures to ensure a future experience is on point in all aspects of your stay. Kind Regards,Jeremy FraizeAssistant General Manager

Hello Thomas,Thank you for leaving your feedback, I'm sorry to see that the experience was not as rewarding as it could have been. Never hesitate to reach out to us directly if there is ever anything we can do to add value to your experience.Kind Regards,Jeremy FraizeAssistant General Manager

Hello Lemire, Thank you for joining us at Topnotch Resort! We are so happy that you enjoyed your stay, and will look forward to welcoming you back on your next trip to Stowe! Warm Regards, Danielle Munding - Reservations Manager

Hello Jackiesha,That you for the feedback. We hope you enjoyed your stay and look forward to our next opportunity to host you.Kind rewards,Jeremy FraizeAssistant General Manager

Hello Sue, Thank you for joining us at Topnotch Resort! We hope to welcome you back on your next visit to Stowe! Sincerely, Danielle Munding - Reservations Manager

Thank you for joining us John! We are so happy that you enjoyed the amenities and that our staff could help contribute to your experience! We will look forward to welcoming you back to Topnotch Resort on your next visit to Stowe! Sincerely, Danielle Munding - Reservations Manager

Hello Claudia,Thank you very much for the feedback. Our staff is a key part of our experience and clearly that resonated with you as well. We look forward to welcoming you back again soon.Kind regards,Jeremy FraizeAssistant General Manager

Hello Susan, Thank you for the exceptional rating on your experience with us. Join us again soon!Kind regards,Jeremy FraizeAssistant General Manager

Hello Ralph, Thank you for joining us at Topnotch Resort! We are very glad that you enjoyed our newly renovated gym while here. We hope to see you back the next time you visit Stowe! Best, Danielle Munding - Reservations Manager

Hello Julie,Thank you for the wonderful rating. We are so pleased to see the experience had such an impact with you and look forward to hosting you again soon.Kind Regards,Jeremy FraizeAssistant General Manager

Hello Halie, Thank you for joining us at Topnotch Resort! We are so happy to hear that you had a nice quiet stay with us, and hope to welcome you back on your next visit to Stowe! Kind Regards, Danielle Munding - Reservations Manager

Hello Isabelle,Thank you for the feedback, we're pleased to see the experience was rewarding. Join us again soon!Kind regards,Jeremy FraizeAssistant General Manager

Hello Sergey! We are so glad to hear that you enjoyed your experience at Topnotch Resort! We will be looking forward to your next visit! Kind Regards, Danielle Munding - Reservations Manager

Hello Katie, Thank you for joining us at Topnotch Resort. We hope to welcome you back on your next visit to Stowe! Kind Regards, Danielle Munding - Reservations Manager

Hello Anonymous, We are very sorry that your experience did not meet expectations. We are always happy to ensure you are in a non-pet friendly room with notice ahead of arrival. If you would like to discuss your experience further, you are welcome to reach out to me or our assistant General Manager, Jeremy Fraize, directly. We hope to welcome you back to Topnotch Resort in the future so that we can offer you the service and experience that is in line with expectations. Kind Regards, Danielle Munding, Reservations Manager

Dear Carlos, Thank you so much for joining us! Our staff are truly wonderful, and we are so glad that they were able to provide you with a "topnotch" experience. We will hope to see you back at Topnotch Resort on your next visit to Stowe! Sincerely, Danielle Munding - Reservations Manager

Hell Chris,Thank you for taking the time to acknowledge the impact our operation had on you, our customer. We are always pleased to see the five star mark and look forward to providing a future experience of the same caliber.Kind Regards,Jeremy FraizeAssistant General Manager

Hello Michael,Thank you for the feedback regarding our team and how much their efforts impacted your stay.We look forward to welcoming you back soon!Kind Regards,Jeremy FraizeAssistant General Manager

Hello Paul - Thank you for joining us at Topnotch Resort! We are so glad to hear that you enjoyed your stay, and will be looking forward to welcoming you back on your next visit to Stowe! - Warmly, Danielle Munding, Reservations Manager

Hello Gabrielle, Thank you for joining us! We hope to welcome you back to Topnotch Resort in the very near future! Danielle Munding - Reservations Manager

Hello Kirk, Thank you for joining us at Topnotch Resort! We look forward to welcoming you back on your next visit to Stowe! Danielle Munding - Reservations Manager

Hello Barbara,Thank you very much for the wonderful feedback. I hope to welcome you back to our property soon.Kind regards,Jeremy FraizeAssistant General Manager

Hello Maria,Clearly we missed the mark this experience. Never hesitate to tell us while on property if an experience isn't meeting your expectations. we will always listen and do everything we can to rectify a challenge in the moment. Thank you for giving us your feedback and feel free to reach out to us directly if you would like to discuss the challenges more in depth.Kind regards,Jeremy FraizeAssistant General Manager

Hello Elisa,Thank you very much for the high marks on your experience with us. Join us again soon!! Kind Regards,Jeremy FraizeAssistant General Manager

Hello Daycel,Thank you for the feedback on your stay. We are always happy to see the experience was rewarding and look forward to our next opportunity to welcome you back.Kind Regards,Jeremy FraizeAssistant General Manager

Hi Lisa,Thank you for taking the time to give us your feedback. We look forward to hosting you again soon.Warm Regards,Jeremy FraizeAssistant General Manager

Hello Robert,Thank you for the wonderful feedback. Join us again soon!Kind Regards,Jeremy FraizeAssistant General Manager

Thank you for the five star review Ginessi! We are so glad to be a part of your girls weekend, and hope to see all of you back at Topnotch Resort in the very near future! -Danielle Munding, Reservations Manager

Hello Mark, Thank you for joining us at Topnotch Resort! We are glad that our location worked well with your Stowe plans, and hope to welcome you back the next time you are in town! -Danielle Munding, Reservations Manager

Hello Kristen,Thank you for the 5 star feedback. We look forward to hosting you again soon!Kind Regards,Jeremy FraizeAssistant General Manager

Hello Polly,Thank you very much for the wonderful feedback, we're pleased that everything met your expectations and look forward to your return visits!Kind Regards,Jeremy FraizeAssistant General Manager

Hello Prathamesh,Thank you for taking the time to provide the 5 star rating. Join us again soon!Kind Regards,Jeremy FraizeAssistant General Manager

Hello Joseph,Thank you for feedback on your recent stay. All rooms do in fact have a refrigerator, the location will vary depending on the layout of the room the refrigerator will be either under the desk or in the closet. We also have a limited number of microwaves available upon request we would be happy to place in the room pre-arrival. We look forward to welcoming you back again in the future!Kind regards,Jeremy FraizeAssistant General Manager

Hi Robin,We're sorry to hear we weren't a good fit for you this stay. Our resort fee is noted at the time of booking and on all our booking engines. The offerings included within the resort fee are all noted across the platforms as well. Safe travels wherever the roads take you.Kind Regards,Jeremy FraizeAssistant General Manager

Hello Pascal,Thank you for taking the time to give us your feedback. Certainly feel free to reach out to us directly before a future stay so that we may work towards improving your experience during a future stay.Warm regards,Jeremy FraizeAssistant General Manager

Hello Cassandra,Thank you for the wonderful feedback. We look forward to hosting you again soon.Warm Regards,Jeremy FraizeAssistant General Manager

Hello Todd,Thank you for taking the time to give us your feedback. I'm sorry you had challenges in connecting with our on site reservations team to address concerns with the reservation. Our team is on site daily 9-5p and then our after hours call center is available . Never hesitate to communicate with the after hours call center any information for us to do immediate outreach the following day and we will always endeavor to ensure everything is line with expectations for a stay. We hope to host you again in the future. Kind Regards,Jeremy FraizeAssistant General Manager

Hello Laura,Thank you for the wonderful rating. We're pleased that the experience was enjoyable and hope you can join us this winter!Warm Regards,Jeremy FraizeAssistant General Manager

Hello Anne,I'm sorry to hear that the experience fell short of expectations. We always endeavor to ensure that any challenges are met swiftly, efficiently and with a level of service that conveys our sense of care in being your host. We have continued to renovate and improve our footprint every year with our guest experience being at the forefront of our efforts. The Stowe Land Trust is most definitely an optional charge that we match dollar for dollar as we contribute to the local conservation efforts that help maintain the beauty and tranquility of our community recreational hikes and forests. I'm glad that our on site recreations were rewarding and i hope you will choose to join us again in the future. Please never hesitate to reach out while on site should you have any needs and it would be my pleasure to assist in building a more rewarding experience for you.Kind Regards,Jeremy FraizeAssistant General Manager

Hello Joyce,Thank you for the wonderful rating. Join us again soon!Warm Regards,Jeremy FraizeAssistant General Manager

Hello Abdolkarim,Thank you for the strong rating in regards to your recent experience. We look forward to hosting you again soon.Kind Regards,Jeremy FraizeAssistant General Manager

Hello Debra,Thank you for the feedback. We hope you were able to enjoy the foliage and look forward to hosting you again.Warm Regards,Jeremy FraizeAssistant General Manager

Hello Anne,Thank you for the wonderful rating. We are glad to see the experience with our operation had such a positive impact. Join us again soon!Kind regards,Jeremy FraizeAssistant General Manager

Thank you anonymous for the 10 out of 10 rating. We are happy to see the experience made such a profound impact with you during this stay. Join us again soon!Kind Regards,Jeremy FraizeAssistant General Manager

Hello Michael,Thank you for taking the time to give us your feedback. I'm sorry to hear your experience was not in line with expectations. We always try to ensure we are cognizant of how we communicate with our guests and will always do our best to ensure the accommodations also meet expectations. If you chose to join us again please feel free to reach out to us in advance of the stay and we will take measures to add value to help offset some of the disappointment you experienced this stay.Kind Regards,Jeremy FraizeAssistant General Manager

Hello Rahul,I'm sorry to see the experience was not as rewarding as we like to see from our customers. Please never hesitate to reach out to us directly before a future a stay to help us understand where we fell short so that we can ensure a future stay is a 5 out 5 experience for you.Warm Regards,Jeremy FraizeAssistant General Manager