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Beoordelingen van Long Trail House at Stratton Mountain Resort

3 out of 5
Long Trail House at Stratton Mountain Resort
761 Stratton Access Rd, Stratton, VT

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 34 van 69 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 69 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 69 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 69 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 69 beoordelingen" "

9,0/10

Netheid

8,0/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Keri

2 nachten verbleven in februari 2024
Reactie van Dallas op 6 feb 2024
We're glad to hear you enjoyed your stay! We'd love to hear your feedback if there were any aspects of your stay we could've done to enhance your experience. Thank you for choosing us for your lodging needs.

10/10 – Uitstekend

Doris

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely perfect !!! Will definitely be back
1 nacht verbleven in februari 2024
Reactie van Dallas op 9 feb 2024
We love to hear you enjoyed your stay! We look forward to seeing you again!

10/10 – Uitstekend

Janez

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Dallas op 13 feb 2024
We're glad to hear you enjoyed your stay! Thank you for choosing us for your lodging needs and we look forward to serving you again!

6/10 – Redelijk

Sylvia

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Shawn

Positief: Netheid, staat van de accommodatie en faciliteiten
We really enjoyed the property and unit! It was clean, in a great location to walk to the ski lift and shops/restaurants and we appreciated the parking garage.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Chandler

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Roopaa, ELIZABETH

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love love love..A.little town by itself. Dining options can be better..when we.stayed they had an event and Grizzlies.was closed.our room was fully equipped ..see pics
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Alexander

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very cute Vermont mountain retreat
1 nacht verbleven in juni 2023
Reactie van Caroline W op 2 jul 2023
Thanks for your feedback :)

10/10 – Uitstekend

Tahira

Positief: Netheid, staat van de accommodatie en faciliteiten
Was a great place to stay
2 nachten verbleven in maart 2023
Reactie van Caroline W op 22 mrt 2023
Thanks for the feedback:)

10/10 – Uitstekend

Brian

3 nachten verbleven in maart 2023
Reactie van Caroline W op 5 apr 2023
Thanks for the feedback:)

4/10 – Matig

Nick

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Numerous carpet stains and wear patterns - it was quite disgusting actually and carpet felt sticky. The room also smelled grungy. Bathtub had mold around the edges. The unit was not as pictured when we booked. Some of the cabinets were broken. Overall, I would have expected a much cleaner and nicer room for the price. Way too expensive for what you get.
2 nachten verbleven in februari 2023
Reactie van Caroline W op 22 feb 2023
I'm sorry to hear about your experience, we will take this under advisement, thank you very much for the feedback:)

10/10 – Uitstekend

Rebecca

1 nacht verbleven in februari 2023
Reactie van Caroline W op 14 feb 2023
Thanks for the feedback:)

8/10 – Goed

Dean

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

4/10 – Matig

Robert, North Haven

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful spot for skiing but we stayed one night in autumn. Condo itself was good, but for the high price two things about housekeeping were unacceptable! At 10pm we discovered there was no spare toilette paper in the bathroom. And we found that the living room cable TV didn’t work. The contact info provided by Expedia was only for the reservation center, not answering after 5 pm. The welcome packet holder with keys had an insert about rules and such that I had carefully read not realize that tha cardboard holder had more information on it. The in room phone direct listed dozens of numbers for ski shop and restaurants but nothing about guest services, nor was there any marking on the phone about who to call. Only the bedroom tv worked - so we turned in earlier than we had wanted and i Annoyed we were missing tv by the nice gas fireplace in living room. Not being sure what to do next I contacted Expedia but that had only the reservation phone number. Not sure what to do I decided to try dialing operator fully expecting the same result as the closed switchboard. Turned out that was the right thing to do. This should have been at the top of the phone card in the kitchen and marked on each phone! Wasted 2 hours trying to fiddle with remotes (no spare batteries) and a lot of worry about dealing without toilette paper. $$$ and NOT acceptable. By 11:30 we could use the bathroom normally after a very unpleasant experience.
1 nacht verbleven in oktober 2022
Reactie van Caroline W op 17 okt 2022
Thanks for your feedback! See you again soon:)

8/10 – Goed

Reed T

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022

10/10 – Uitstekend

Christine

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean , very Nice staff too!
3 nachten verbleven in maart 2022
Reactie van stratton op 5 apr 2022
Thank you! We appreciate your feedback!

10/10 – Uitstekend

Elizabeth

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A lot of light bulbs out and door to “balcony” wouldn’t lock and opened with the wind. But, that didn’t change that our stay was a wonderful!!!! just little things that I dont Know that the owner may know without being told. Loved the hot tub, fireplace, walk to restaurants and the base. We will definitely return, it was by far the best place we’ve stayed at!! We will be back for sure!
2 nachten verbleven in maart 2022
Reactie van stratton op 5 apr 2022
Thank you! We appreciate your feedback!

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location for hitting the slopes and apres ski.
4 nachten verbleven in februari 2022
Reactie van stratton op 5 apr 2022
Thank you! We appreciate your feedback!

4/10 – Matig

Robyn S.

Negatief: Netheid
No communication/ Hard checking in
I rent through Vrbo all the time bc it’s easy and usually less money then other rentals. Long trail where this condo is located has a great location. It’s super convenient! This particular listing was impossible to communicate with the listing agent a third party. It was the day we were leaving and I had no idea how to check in. I didn’t receive any Instructions about key pick up processes of what to do. I was nervous and scrambling to figure it out. I had to cal Vrbo directly. Something I’ve never done. Eventually it was sorted out but after a lot of stress. The condo was not the one pictured in the add. It didn’t have 2 baths like it said. There were long black hairs in pillows blankets sheets and on the kitchen floor.
3 nachten verbleven in februari 2022

8/10 – Goed

Meghan V.

Positief: Netheid
Perfect location
This is a beautiful condo right at the end of the main strip. Great for my family of four. Cleaning service every day. However, it is owned my Stratton mountain and their was zero communication with them before the trip. I do not think that they check the VRBO message board at all. That got frustrating to the point that I thought my trip was canceled because no one had told me how to check in even 24hrs before.
3 nachten verbleven in februari 2022

10/10 – Uitstekend

Erica

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Super convenient location. Spacious room. Book the 1 bedroom condo. Some people we met during our stay had the studio and said they wished they had gotten a one bedroom. It’s so nice to have a place to let your younger kids nap while your older kids are awake. Overall, the rooms are a little dated, but super clean with updated appliances and a fully stocked kitchen. The property is steps away from the village where all the restaurants/shops are. The ice skating is steps away as well. The mountain is a five minute walk through the village. Loved our time here and my 4 year old loved the magic carpets they had on their bunny slopes. Highly recommend this mountain.
2 nachten verbleven in januari 2022
Reactie van Caroline W op 16 feb 2022
Hi Erica, I am so happy to hear that you had a wonderful time! Hope to see you again soon!

6/10 – Redelijk

David F.

Positief: Netheid
Nice enough
I reached out to the prop manager days before the stay and no one bothered to get back to me. It was upsetting.
2 nachten verbleven in januari 2022

10/10 – Uitstekend

trisha

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2022

8/10 – Goed

David

Reisde met familie
Positief: Netheid, comfort kamer
Place was clean and nice little light on decor but good enjoyed our stay
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Lauren

Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Great Family Stay
2 nachten verbleven in januari 2022
Reactie van Caroline W op 23 jan 2022
We are glad to hear it! Hope to see you back to the mountain soon!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The property was beautiful. Well maintained and a nice place to walk around. The room was gorgeous, clean and comfortable. We were a little disappointed with the view from our room because when we booked it, the description said it was a “Mountain View” and showed a picture as if we had a slope side view. Our actual view was of the road and parking lot. We were on the ground floor so when we sat on our balcony, a tree was right up against our railing, leaving us with no view at all. We were also misled with another picture that showed an outdoor swimming area, which was actually a jacuzzi (not a pool) that was out of order. We would definitely stay here again, the staff was courteous, friendly and very helpful. The room was well decorated and very comfortable. We just felt misled by the photos we saw before booking.
1 nacht verbleven in augustus 2021
Reactie van stratton op 10 aug 2021
Dear Guest, Sorry your view was not to your liking, but please next time you come, the Long Trail have a beautiful outdoor pool and hot tub area in front of the North tower first floor. We are sorry you missed it. Glad you enjoyed the rest of your stay.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
We appreciated that the property was very clean and quiet. Beautiful outdoor space. We didn’t know that there would be an additional fee to play tennis ($25 per person for fitness center), as it’s not stated anywhere obvious on the site. There is a small pool (didn’t seem to be heated as indicated) and two hot tubs nearby. The front-desk staff was great.
1 nacht verbleven in juli 2021

10/10 – Uitstekend

David

Positief: Netheid, comfort kamer
Nice stay!
Condo was very clean and pleasant to stay in. Stratton Village area is quite fun. Could have been a bit clearer on the check in procedure.
2 nachten verbleven in juli 2021
Reactie van stratton op 3 aug 2021
Hi David, So happy you had a good time. If you could explain a little more regarding the check in so we can learn from your experience, that would be great. Thank you, Megan Hawn, Front Desk

8/10 – Goed

Colby S.

Positief: Netheid
Stratton ski weekend.
Great location right by the mountain. Place was very clean and as advertised. Underground parking was a nice plus.
3 nachten verbleven in februari 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The beds in this place are absolutely horrible. You’re better off bringing a blow up mattress. The beds felt as if you’re laying in a rock and pillows so uncomfortable I travel quite often and I have never had such horrible experience. Even a super 8 motel would beat the bed comfort. Truly disappointed
3 nachten verbleven in februari 2021

8/10 – Goed

Connor

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Slightly overpriced
Clean and convenient location, but slightly overpriced. The pullout couch was very uncomfortable.
3 nachten verbleven in februari 2020

8/10 – Goed

Jackie, Caldwell, nj

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen
Command tape on wall above tv. More detail needs to be paid to individual unit decorations. My friends unit next door, the tv in the bedroom didn’t work, there was no outdoor furniture on the deck, the light in the bathroom was out and the pilot in the fireplace was out.
2 nachten verbleven in januari 2020
Reactie van Elysia - Front Desk op 16 feb 2020
Thank you for taking the time to leave a review. All of our condos are privately owned so the décor is up to the homeowner, however everything should always be tidy and in good working order. We be sure to take steps to address the issues you encountered.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in november 2019
Reactie van Katie - Front Desk op 6 dec 2019
Thanks for taking the time to review The Longtrail House! We look forward to seeing you again,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Katie - Front Desk op 11 sep 2019
Thanks for taking the time to give us a score - we are happy you enjoyed your stay! We look forward to seeing you again!

10/10 – Uitstekend

Renu, Ontario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved how close it is to the main village. Our condo was beautiful. So cozy and clean
1 nacht verbleven in augustus 2019
Reactie van Katie - Front Desk Manager op 30 aug 2019
Hi Renu! Thank you for taking the time to provide some feedback. We are so happy you visited us at Stratton Mountain and that you enjoyed staying at The Longtrail House. We hope to see you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2019
Reactie van Katie - Front Desk op 20 jul 2019
Thanks for taking the time to give us a review. We hope to see you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location and amenities!
2 nachten verbleven in maart 2019

10/10 – Uitstekend

Desiree C., New York, NY

Great Location & Accomodations
Long Trail House was perfect. Right across from the heart of the village and comfortable accommodations!
2 nachten verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close proximity to the mountain which was nice. The units are nice but dated - but still very clean.
3 nachten verbleven in januari 2019

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Long Meadow Stratton Skiing
It was fine, difficult to check in but nice place. Very convenient for skiing
1 nacht verbleven in januari 2019

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Walk to lifts
Great
1 nacht verbleven in maart 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Decent hotel but terrible shower.
$700 per night including tax and the worst shower pressure i have ever experienced. We could barely get wet. Not acceptable at this price!
1 nacht verbleven in maart 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Terrible due to mountain facilities closed due to a private event. Tour groups not staying at hotel used the hotel facilities to shower
1 nacht verbleven in oktober 2017

10/10 – Uitstekend

Flavia, New York

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel
I loved how clean it was and how comfortable it felt, almost as if I was home.

10/10 – Uitstekend

Joefold

Positief: Netheid, personeel en service en comfort kamer
Great Place to spend 4th of July
We spend every 4th of July at the Long Trail House. The rooms are great view is better, Firework show is the best.

10/10 – Uitstekend

Lisa, Mass.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
We were at Stratton Village for the 4th of July weekend. Proximity to the Village was terrific, just walk across the street and you were there.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Long Trail House
Great atmosphere, clean, well kept and comforting

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Brian, Virginia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great walk-to-lifts location
Good compromise on location - not ski in/ski out but a short walk to the lifts allowing us to come back for lunch during the day. The small Villager double is closest - from there you can ski over to the gondola and others to save some walking. Room and furniture had some wear and tear but overall clean and comfortable. We would stay there again.