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Beoordelingen van The Black Bear Lodge at Stratton Mountain Resort

3 out of 5
The Black Bear Lodge at Stratton Mountain Resort
5 Village Lodge Road, Stratton, VT

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 227 van 829 beoordelingen" "
Gastenscore: 8 - Goed. 288 van 829 beoordelingen" "
Gastenscore: 6 - Redelijk. 181 van 829 beoordelingen" "
Gastenscore: 4 - Matig. 91 van 829 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 829 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

MINHHUE

Reisde met partner
Positief: Personeel en service
Dated room with old carpet . Bathroom is newer and nice . Can hear noice in the hallway. Breakfast is average . Only stay for the convenience of walking distance to the lift (less than 10 minutes. There are shuttle bus to the base every 15 minutes.
1 nacht verbleven in april 2024
Reactie van Dallas op 18 apr 2024
Thank you for your honest feedback. We appreciate your comments and love to hear you were still able to enjoy your stay with us.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking is convenient. Room is clean and room. Rooms do not have a refridgerator. Restaurant has a limited menu, somewhat pricey.
1 nacht verbleven in april 2024
Reactie van Dallas op 13 apr 2024
We're glad to hear you enjoyed your stay with us! We appreciate your honest feedback and look forward to the possibility of serving you again!

8/10 – Goed

Jerry

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great people. Very convenient.
1 nacht verbleven in april 2024
Reactie van Dallas op 8 apr 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again!

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to mountain. Great shuttle.
3 nachten verbleven in maart 2024
Reactie van Dallas op 6 apr 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again, if you choose to!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a great stay in the town!
2 nachten verbleven in maart 2024
Reactie van Dallas op 1 apr 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again!

8/10 – Goed

Thomas

1 nacht verbleven in maart 2024
Reactie van Dallas op 1 apr 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again!

8/10 – Goed

Reino ray

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location
3 nachten verbleven in februari 2024
Reactie van Dallas op 11 mrt 2024
We're glad to hear you enjoyed your stay with us! We look forward to serving you again!

4/10 – Matig

Danielle, Rutherford

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
Black Bear Inn is a fantastic place to stay. A bit overpriced, but super close to stratton mountain
2 nachten verbleven in februari 2024
Reactie van Dallas op 25 feb 2024
We're glad you enjoyed your stay with us and thank you for your honest feedback.

6/10 – Redelijk

Stephen

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
room had no safe, fridge, microwave or coffee pot. Tub very slippery with no rubber shower mat. Breakfast was good however.
3 nachten verbleven in februari 2024
Reactie van Dallas op 13 feb 2024
Thank you for staying with us and for your honest feedback. Your comments have been shared with our team so we can better understand how we can improve for our guests, like yourself.

6/10 – Redelijk

Delphine, New York

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
This property is well located and corresponds to the description. However, it would need to be refurbished from the old carpet in the bedrooms, the old furniture to the smelly gas fireplace in the common areas. The hotel is stuck in the 80s. The quality of the food served at breakfast is really bad and the restaurant is really below average (old french fries and salad, overcooked steak for $44...). So, a bit disappointing I must say. But it is 5mn from the slopes.
2 nachten verbleven in februari 2024
Reactie van Dallas op 13 feb 2024
Thank you for staying with us and for your honest feedback. Your comments will be shared with our team so we can understand how to better accommodate our guests, like yourself.

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff, convenient shuttle to village and lifts
1 nacht verbleven in februari 2024
Reactie van Dallas op 11 feb 2024
We're glad to hear you enjoyed your stay! We look forward to seeing you again!

8/10 – Goed

Emily

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great basic hotel close enough to Stratton base. Short walk or take the shuttle. Walk is up hill so harder for skiers. Clean and had decent breakfast included. Arrived on a Friday evening, so parking was a challenge. They don’t seem to have enough spots when they are full.
2 nachten verbleven in februari 2024
Reactie van Dallas op 9 feb 2024
We love to hear you enjoyed your stay and thank you for your honest feedback.

8/10 – Goed

Angela-Lynn, Riverdale

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and helpful. The breakfast was included and very good .
2 nachten verbleven in februari 2024
Reactie van Dallas op 6 feb 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again!

8/10 – Goed

Molly

2 nachten verbleven in februari 2024
Reactie van Dallas op 25 mrt 2024
Thank you for choosing to stay with us! We look forward to hosting you again!

10/10 – Uitstekend

William

1 nacht verbleven in februari 2024
Reactie van Dallas op 25 mrt 2024
Thank you for choosing to stay with us! We look forward to hosting you again!

8/10 – Goed

Dale

Reisde met partner
Positief: Netheid, personeel en service
The place could use some updates but other than that it was fine.
2 nachten verbleven in januari 2024
Reactie van Dallas op 3 feb 2024
We appreciate your honest feedback, and we are glad you enjoyed your stay. We look forward to serving you again.

8/10 – Goed

Peter, barrytown

Reisde met een groep, Reisde met partner
Positief: Voorzieningen
Nice close option with the quickest shuttle
2 nachten verbleven in januari 2024
Reactie van Dallas op 2 feb 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again!

8/10 – Goed

Kathy

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Dallas op 2 feb 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again!

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stay
The Black Bear Lodge was very nice. Stayed mid-week, the room was very clean and the bed was comfortable - the only things that really matter for a short stay. They run a shuttle to the mountain every 10 minutes or so and drop you off right at the door - a great amenity. Also had dinner in the restaurant - it was good and very convenient. I recommend the place.
1 nacht verbleven in januari 2024
Reactie van Dallas op 30 jan 2024
We love to hear how much you enjoyed your stay with us! Thank you for your comments and choosing us for your lodging! We look forward to serving you again!

8/10 – Goed

Justin, Crofton

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Close to slopes and clean
2 nachten verbleven in januari 2024
Reactie van Dallas op 24 jan 2024
We're glad to hear you enjoyed your stay! We look forward to seeing you again!

6/10 – Redelijk

Robert

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Dallas op 24 jan 2024
We're glad to see you enjoyed your time with us. Was there anything else we could've done to make your stay more memorable?

2/10 – Ontzettend slecht

Joanna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very outdated facility for what they charge per night!! No fridge in room! Outdated lobby Very dissapointed
Reactie van Dallas op 23 jan 2024
Thank you for your honest feedback. We sincerely apologize for the inconvenience you experienced and that we did not meet your standards.

8/10 – Goed

Michael

1 nacht verbleven in januari 2024
Reactie van Dallas op 9 feb 2024
We love to hear you enjoyed your stay! We look forward to seeing you again!

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Dallas op 20 jan 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again!

10/10 – Uitstekend

Thomas

Location ideal. Shuttle
1 nacht verbleven in januari 2024
Reactie van Dallas op 17 jan 2024
We love to hear you enjoyed your stay! We look forward to seeing you again!

6/10 – Redelijk

Dominique

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
For $400 per night, this hotel and breakfast looks like an old ski camp. Very disapointed. What is working: shuttle to lift, Jacuzzi,
3 nachten verbleven in januari 2024
Reactie van Dallas op 17 jan 2024
Thank you for your honest feedback. We apologize your stay was not to your expectations. Might I recommend our condos if you do decide to visit us again? They are a bit of a higher price point, but higher quality rooms. We hope to see you again here at Stratton!

8/10 – Goed

Kami

1 nacht verbleven in januari 2024
Reactie van Dallas op 13 jan 2024
We love to hear you enjoyed your stay with us! We look forward to seeing you again!

8/10 – Goed

Sook May

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The AC was loud but bearable. Facility was clean and comfortable. Daily housekeeping was top notch!
3 nachten verbleven in januari 2024
Reactie van Dallas op 13 jan 2024
Thank you for your feedback. We love to hear you enjoyed your stay with us! We look forward to seeing you again!

2/10 – Ontzettend slecht

Sojie

1 nacht verbleven in januari 2024
Reactie van Dallas op 13 jan 2024
We apologize that your stay was not up to your standards. We'd appreciate your feedback so we may better serve you if you choose to stay with us again.

8/10 – Goed

Raahul

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the mountain with a convenient shuttle service that runs every 5 - 10 mins. Breakfast included with rate Staff are polite and try to be helpful. Surprisingly the lodge does not have a laundry room which would have been convenient to dry out ski clothes.
4 nachten verbleven in december 2023
Reactie van Dallas op 10 jan 2024
We're glad to see you enjoyed your stay and thank you for your honest feedback.

10/10 – Uitstekend

Nadeem Paroya

1 nacht verbleven in december 2023
Reactie van Dallas op 10 jan 2024
We're glad to see you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Christopher, Peabody

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and there was a great selection of food in the restaurant they had on site. It was my third year in a row staying there and there was nothing bad about it. I enjoyed the stay very much.
3 nachten verbleven in december 2023
Reactie van Dallas op 10 jan 2024
We're glad to see you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

alexander

1 nacht verbleven in december 2023
Reactie van Dallas op 10 jan 2024
We're glad to see you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

GLADYS

1 nacht verbleven in december 2023
Reactie van Dallas op 10 jan 2024
We're glad to hear you enjoyed your stay! We hope to see you again soon!

8/10 – Goed

Ada

2 nachten verbleven in december 2023
Reactie van Dallas op 2 feb 2024
We're glad to hear you enjoyed your stay with us! We look forward to seeing you again!

10/10 – Uitstekend

Rolando L Cruz

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Dallas op 10 jan 2024
We're glad to see you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in december 2023
Reactie van Dallas op 10 jan 2024
We're glad to see you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

McRae

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Dallas op 10 jan 2024
We're glad to see you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Maria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I recommend it
1 nacht verbleven in november 2023
Reactie van Dallas op 29 nov 2023
We're glad to hear you enjoyed your stay, Maria! We look forward to serving you again!

10/10 – Uitstekend

Jason

1 nacht verbleven in november 2023
Reactie van Dallas op 10 jan 2024
We're glad to see you enjoyed your stay! We hope to see you again soon!

2/10 – Ontzettend slecht

Michael

1 nacht verbleven in november 2023
Reactie van Dallas op 29 nov 2023
We apologize that your standards were not met while you were with us, Michael. We'd love to hear your feedback on what we could've done differently that would have enhanced your experience.

10/10 – Uitstekend

Nicholas

1 nacht verbleven in november 2023
Reactie van Dallas op 29 nov 2023
Thanks for the positive feedback, Nicholas! We're glad we were able to meet your expectations. We look forward to serving you again!

10/10 – Uitstekend

Victoria

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, but dated and well used. Towels, sheets and bed are comfy.
1 nacht verbleven in oktober 2023
Reactie van Caroline W op 23 nov 2023
Thanks for the feedback!

6/10 – Redelijk

James

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
No modern conveniences. No microwave or frig. Not near anything, Had to drive at least 5 miles to get to anything.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Bill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet area, relaxing area.
1 nacht verbleven in oktober 2023
Reactie van Caroline W op 23 nov 2023
Thanks for the feedback!

6/10 – Redelijk

Dawn

Reisde met huisdieren, Reisde met partner
Negatief: Personeel en service
Hotel was very noisy . No staff around . The grounds had a lot of trash around and there was also trash left in the lobby . The room smelled extremely musty .
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Sajal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Caroline W op 23 nov 2023
Thanks for the feedback!

2/10 – Ontzettend slecht

Hisham, Melrose

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
couldn't sleep all night, people were smoking pot in the rooms and the hallway was smelling real bad, fire department was called, very stressful night.AC system old and loud, they have very nice tub though and below average breakfast.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No refrigerator or microwave, otherwise everything else was outstanding
3 nachten verbleven in oktober 2023

8/10 – Goed

Mary Ellen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was in walking distance of the little ski village and lift at Stratton. The breakfast was ok but the hot items (sausage, potatoes) were way too spicy. On Friday morning the breakfast was dried out but good on Saturday. On Thursday evening there was coffee in the lobby but we were told it had been there about 4 hours. On Friday evening there was fresh coffee and tea. There was daily housekeeping.
2 nachten verbleven in oktober 2023