Unfortunately not a pleasant stay. The location is ideal to visit Clarks Village and town centre however overall Mullions lacks basic standards and management.
On arrival in the car park guests are greeted with overflowing bins, run down outbuilding and a untidy entrance which hasn’t been tidied in weeks probably longer. The unmanned reception is behind the bar and whilst the bar man was friendly he obviously hasn’t any formal training in greeting guests! A warning that the internet has problems “that day” is frankly unbelievable as in the room and in the public areas there is no signal whatsoever, and if a freak connection occurs it disappears instantly. The room was large but totally stark with bare walls and not a picture or plant to decorate. The ceiling lights were ridiculously bright despite two lights being out in the room, another out in the bathroom and one bedside light not working at all despite a change of bulb. Number 11 also has a damp smell, (previous guest review confirms) caused by mold on the outside wall which is clearly visible. The bed was large and fairly comfortable and bed linen clean.
The public areas, ie the pub itself, are in need of redecoration and repair in places and give an impression of lack of care. The breakfast room was fine, all table service and was acceptable but overall very basic by today’s hospitality standards.
We were only making a quick overnight stop so no point wasting time making a big issue but it could be so much better!