Breakfast is terrible! The service stuff tried their best to transform the breakfast experience to be good but the ingredients of the breakfast buffet was one of the worst we ever have seen. The coffee is an undrinkable instant Nescafé product, so we decided to get our coffee outside on the restaurant next door. There are no warm products like bacon or eggs on the buffet. The ham was run out of data and became sour, maybe because nothing on the buffet was chilled. This is not a problem which is made by the stuff, but by the management.
We are working for more than 20 years in hotels, so we know that's a management issue.
The only reason why we give a good rating is the fantastic stuff of the hotel.
The night audit Enrico was very nice and helpful. he served us the best aperol spritz we had on our 4 days in all stresa big compliment to him!!!