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Beoordelingen van Mont du Lac Resort

3 out of 5
Mont du Lac Resort
3125 S Mont du Lac Drive, Superior, WI

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 17 van 51 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 51 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 51 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 51 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 51 beoordelingen" "

9,2/10

Netheid

7,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Linda

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

tameswarao

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No restroom and there no path going to cabin, Door is not locked we not comfortable to stay there
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Seth

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Mont du Lac Staff op 5 jan 2024
Thank you for your review and for staying with us. We are pleased to hear that you enjoyed your stay!

10/10 – Uitstekend

Amanda

2 nachten verbleven in december 2023
Reactie van Mont du Lac Staff op 5 jan 2024
Thank you for your review and we are happy to hear that you enjoyed your stay with us!

8/10 – Goed

Kelley

Reisde met familie
Positief: Netheid, comfort kamer
Very nice, rustic
Stay was wonderful. Beautiful cabin, beautiful weather and absolutely beautiful views! Couch was terribly worn. Walk to shower house/ bathroom is a trek! Steps to it would be helpful. Overall the price was perfect, cabin very nice. The gamily time it created was amazing!
1 nacht verbleven in oktober 2023
Reactie van Cherie op 27 okt 2023
Thanks for staying with us. We are glad you enjoyed your stay. I will pass your comment about the stairs on to the projects manager.

10/10 – Uitstekend

Peter

Reisde met een groep
Positief: Netheid, comfort kamer
I will go again and tell others to go.
Everything was excellent, if I had a suggestion it would be to let guests know via text earlier about special events (ie wedding) that affect facility closures (ie restaurant/bar).
2 nachten verbleven in oktober 2023
Reactie van Cherie op 16 okt 2023
Thank you for staying with us. Those text messages usually go out sooner, sorry it didn't during your stay. We're glad you enjoyed your stay.

10/10 – Uitstekend

Victoria

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean and beautiful view, better than expected!
1 nacht verbleven in oktober 2023
Reactie van Cherie op 16 okt 2023
We're glad you enjoyed staying with us. We hope you join us again soon.

8/10 – Goed

CJ

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van MDL Guest Services op 11 okt 2023
Thank you for your review, CJ. Come back and stay with us again soon.

8/10 – Goed

Luke

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We recently found this property due to a last minute trip and the price was just right! Very pretty property with alot of things to keep busy if you like to be outdoors, the grounds seem well taken care of! Staff were pleasant and helpful with any questions. However, when we booked we were really excited to use the swimming area and outdoor slide but were sadly disappointed with the restrictions they have. We really wish that information would have been readily available online. Their website could offer alittle more information! Overall, we really like it and would go back!!
2 nachten verbleven in juli 2023
Reactie van Cherie op 24 aug 2023
Thank you for staying with us. We are glad you enjoyed your stay. We are in the process of updating our website and appreciate the feedback on having more information online for guests.

6/10 – Redelijk

Steve

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall we really enjoyed our stay here with our grandkids, but some aspects surprised us and were troubling. First let me describe the good parts because it was fun. The scenery at this ski lodge was Beautiful. We were surprised by how big and nice was the cabin. Our 4 grandkids beach, trampoline, slides , etc and the small lake. I was troubled by a few things. We knew there was no running water or bathroom in the cabin. I asked about the shared bathroom. The desk clerk assured me it was near the cabin, but obviously didn’t know. Technically it was pretty close, but straight up a steep hill without stairs. We did have access to a porta-potty which was overdue for cleaning. The kids had fun so it wasn’t awful.
1 nacht verbleven in juli 2023
Reactie van Cherie op 15 jul 2023
Thank you for the review. Glad your staff was enjoyable for the most part and the Grandkids had a fun in the waterpark.Thank you for letting us know about the porta potty, we will get that taken care of. Stairs are something we are considering adding. Thanks for your input on that.

8/10 – Goed

Kyle

Great price/beautiful location.
I woke up around 10 a.m. on July 4th in Rochester, MN and made A split decision last minute choice that it would be nice to watch the fireworks in Duluth, MN. I started looking online for hotels. Everything was $200+/night. I came across Mont du Lac Resort and found a small little cabin for under $100/night. I was on the road by 1 and arrived around 6. Ended up staying 2 nights because of the price and location. Cellphone reception wasn't great but they have free WIFI throughout the property! I had a great getaway. I will utilize this Resort again in the future if I'm in that area. Highly recommend. 5 Stars*****
2 nachten verbleven in juli 2023
Reactie van Cherie op 9 jul 2023
Thanks for Staying with us. We're glad you enjoyed your stay.

10/10 – Uitstekend

Deborah, Bemidji

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Awesum place to get RnR. Environment Price location n staff r great!!
1 nacht verbleven in juni 2023
Reactie van Cherie op 29 jun 2023
Thanks Deborah. Glad you enjoyed your stay. Hope we can host you again soon.

10/10 – Uitstekend

Mandy

Reisde met huisdieren
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Its so beautiful and peaceful, not to mention affordable. I would recommend this stay to anyone asking about stays near duluth.
2 nachten verbleven in juni 2023
Reactie van Cherie op 29 jun 2023
I am glad you enjoyed your stay. Hope to see you again in the future.

10/10 – Uitstekend

Laura

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Incredible quiet place the nights we stayed! The bar was great but i wished it would have been open longer and they ran out of tequila. We only received 2 wristbands for accommodations for up to 6 people. We had to buy extras at $18/ person.
2 nachten verbleven in juni 2023
Reactie van Cherie op 29 jun 2023
Hi Laura, Glad you enjoyed your stay for the most part. It looks like the extra wristbands were purchased as regular daily wristbands. I have made a note in your reservation that you can have 2 wristbands to visit another time this summer.

10/10 – Uitstekend

Amy, Duluth

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Guest Services op 19 apr 2023
Thank you for your review and we hope to see you again in the future!

8/10 – Goed

Joseph

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2023
Reactie van Cherie op 26 mrt 2023
Thanks for staying with us Joseph. Glad you enjoyed your stay. Hope to see you again soon.

8/10 – Goed

Kelly, Cloquet

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to the hills
1 nacht verbleven in februari 2023
Reactie van Guest Services op 10 mrt 2023
Thank you for your review and we hope to see you again in the future!

8/10 – Goed

John and Johanna

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The multi-room cabin was awesome for our family, and the wood stove inside was the highlight inside. Views were pretty.
1 nacht verbleven in januari 2023
Reactie van Guest Services op 29 jan 2023
Hi John and Johanna! Thank you for your review and glad to hear you enjoyed your stay and the wood stove! Come back and visit us again soon.

10/10 – Uitstekend

Ryan

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our family of four had a blast- we are already planning our next trip back!
1 nacht verbleven in januari 2023
Reactie van Guest Services op 25 jan 2023
Thank you for your review and that is great to hear! See you again soon!

6/10 – Redelijk

Heather

1 nacht verbleven in december 2022

4/10 – Matig

Alaina L

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I was not happy we were not informed of a party at the hill restaurant part and the shuttle would not bring us up there since we were not part of the party. My friend and i were so cold from walking just to find out there was no place to dine in and barely made it back down the hill in time for a meal. The shuttle driver was very rude and wouldnt even come back for us. We told a staff member below the hill that we would come just to tube but never again will i stay.
1 nacht verbleven in december 2022
Reactie van Chase Bain op 7 jan 2023
Sorry to hear about this inconvenience, the shuttle driver has been spoken to. We hope that you will return and have a much better experience. Sincerely Chase Bain Hospitality Manager.

10/10 – Uitstekend

jeff

2 nachten verbleven in november 2022

10/10 – Uitstekend

Hailey

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Being able to wake up to an amazing view every morning was the most beautiful thing.
2 nachten verbleven in oktober 2022
Reactie van Cherie op 31 okt 2022
Thanks for staying with us. Glad you had a good time.

10/10 – Uitstekend

Rodolfo

Reisde met familie
Positief: Netheid, comfort kamer
Nice surprise
We were very please with this place we will be back for sure
2 nachten verbleven in oktober 2022
Reactie van Cherie op 28 okt 2022
Thanks for staying with us. Glad you enjoyed the cabin & resort

8/10 – Goed

GR

Positief: Netheid, comfort kamer
Beautiful, but came up short
Some amenities provided by facilities offering accommodations are taken for granted (by me, at least). Communication about lack of an indoor bathroom and running water would have been appreciated. It likely wouldn’t have changed our decision to stay here, but we shouldn’t have had to wait until entering the cabin to find out that the expected facilities were absent.
1 nacht verbleven in oktober 2022
Reactie van Cherie op 28 okt 2022
I apologize that you weren't informed that the bathroom/shower house was separate, that is usually something that is covered during the arrival day call. It is also stated on the website but is sometimes missed.

2/10 – Ontzettend slecht

Howard

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
BEWARE WHAT YOU BOOK!! We spent big bucks for one night here last weekend, October 14th. To our shock this cabin had NO WATER. NO SINK. NO MIRRORS. NO BATHROOM. NO WINDOW SHADES. NO PRIVACY whatsoever. These "Slope Side Cabins" are primitive log cabins that are very well constructed, but lack basic needs. They all have a "shared bathroom" which is actually a separate building UP A HILL from where our cabin was. And even that has NO TOWELS. You can take a shower if you make the effort to get there but NO TOWELS, Really?? These should not even be allowed on this site. The rest of the property was awesome, but we felt like hobos and it sucked horribly. No refund offered. The staff said that we "should have read the fine print". We looked back and nowhere did it say no bathroom in the room. It only said no towels and I did miss that. Seriously who would book this knowing what we know now? Horrible experience...beware.
1 nacht verbleven in oktober 2022
Reactie van Chase Bain op 20 okt 2022
Thank you for staying with Mont Du Lac Resort! We appreciate your feedback and we are working towards fixing problems like this.

10/10 – Uitstekend

Kevin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great venue for fall. We had three families come together for a great time.
4 nachten verbleven in oktober 2022
Reactie van Chase Bain op 20 okt 2022
Thank you for staying with Mont Du Lac Resort!

8/10 – Goed

Kevin

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
The room and the view were amazing but the staff and hospitality were subpar
1 nacht verbleven in oktober 2022
Reactie van Chase Bain op 6 okt 2022
Thank you for staying with us. Is there anything specific our staff and hospitality department could do differently to make your stay more enjoyable?

8/10 – Goed

Charles

Positief: Netheid
Nice sized cabin. We got the Slopeside Single Cabin. The main thing is knowing what you are signing up for. I had read another review suggesting bringing extra blankets, and that is a must.
1 nacht verbleven in oktober 2022
Reactie van Chase Bain op 6 okt 2022
Thank you for staying with us Charles. You may also request extra blankets by calling the front desk. We are always happy to help guests with anything they may need.

6/10 – Redelijk

Denise

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Communication was poor. Staff was abrupt and not very helpful. No instructions for checkout and no key drop.Our checkin was interrupted by another staff person and both people stopped to have a conversation (about a paper sign for pretzels on sale) and left us waiting. Rather expensive price for poor customer service.
2 nachten verbleven in september 2022
Reactie van Cherie op 28 okt 2022
Thank you for letting us know about your experience even thought it was not positive. We strive to provide great customer service so your comments are important to us.

10/10 – Uitstekend

Melody

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Very beautiful. No issues.
1 nacht verbleven in september 2022
Reactie van Chase Bain op 20 okt 2022
Thank you for staying at Mont Du Lac Resort!

6/10 – Redelijk

Eric

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice and clean. Don't forget to bring water, towels and an extra blanket and pillows if you stay in a cabin without a bathroom.
1 nacht verbleven in september 2022
Reactie van Cherie op 19 sep 2022
Thanks for staying with us Eric. You are correct our Slopeside cabins only come with basic linens (sheets, pillows and a light blanket. They do not have running water so towels are not provided.

6/10 – Redelijk

Mark

Positief: Netheid
Negatief: Comfort kamer
1 nacht verbleven in september 2022
Reactie van Cherie op 18 sep 2022
Thanks for staying with us

8/10 – Goed

Chery

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
This property was clean and the grounds are beautiful. The out house was a bit dirty.
1 nacht verbleven in september 2022
Reactie van Cherie op 18 sep 2022
Chery Thanks for staying with us.When you say the outhouse was a bit dirty was that one of the potta potties or the bathroom shower house?

8/10 – Goed

Megan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

10/10 – Uitstekend

john

Reisde met een groep
Positief: Netheid, comfort kamer
Quiet and clean.
We were impressed by the property. Our cabin was wonderful. I area was quiet and clean.
2 nachten verbleven in augustus 2022
Reactie van Chase Bain op 25 aug 2022
Thank you for staying at Mont Du Lac Resort!

8/10 – Goed

Reyan

1 nacht verbleven in augustus 2022

8/10 – Goed

Andrew

1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Kelsey

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Reyan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Safe to stay.
1 nacht verbleven in augustus 2022

8/10 – Goed

Rachael

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
If you book a cabin here, call the property directly to make sure you get what you want. The pictures/information on Expedia was inaccurate. We got a slopeside cabin and there's no bathroom or running water. Talked to the front desk, who said this happens often with Expedia, and they switched us to a different cabin free of charge. New cabin was great and just what we wanted.
1 nacht verbleven in augustus 2022

8/10 – Goed

Amy

Reisde met familie
Positief: Netheid
1 nacht verbleven in juli 2022
Reactie van Cherie op 6 aug 2022
Thank you for staying with us

6/10 – Redelijk

Katie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was fine, but expedia double booked the cabin I rented so I couldn’t stay there AND never gave me a refund.
2 nachten verbleven in juni 2022
Reactie van Cherie op 27 jun 2022
Sorry to hear about the double double booking. We are working to get you a refund. we have requested from Expeddia twice. Just waiting for them to take care of it on their end.

6/10 – Redelijk

Carol

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
It was not what I expected.
2 nachten verbleven in juni 2022
Reactie van Cameron J op 21 jun 2022
I am sorry your stay did not go as you intended it. Please let us know what we can do to improve the guest experience.

8/10 – Goed

Pahoua, Shakopee

2 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Karen

Zakenreiziger, Reisde met familie
Negatief: Comfort kamer
1 nacht verbleven in juni 2022
Reactie van Cherie op 12 jun 2022
Sorry to hear your stay was not enjoyable. Please let us know what we can do to improve the guest experience.

10/10 – Uitstekend

Richelle

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t come with expectations of resort amenities, but what was available impressed me for $5/day/person extra. We had fun.
2 nachten verbleven in juni 2022
Reactie van CameronJ op 10 jun 2022
Thank you for your staying at Mont du Lac Resort!

8/10 – Goed

Ron

Zakenreiziger
Positief: Netheid, comfort kamer
1 nacht verbleven in mei 2022
Reactie van Rick op 30 mei 2022
Thank you for your review. We hope that you will visit Mont du Lac Resort again.

4/10 – Matig

Suzanne

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The cabin was really nice. The area and location were perfect. The only negative thing I would say is it is NOT handicap accessible. There is no bathroom or water in the cabin. We had to drive up a hill to get to a bathroom and to wash hands. It was so beautiful. We loved it but it was really tough walking to the Porta pot. We would love to back in the summer and give it a second chance.
2 nachten verbleven in april 2022
Reactie van Rick op 11 apr 2022
I apologize that your visit did not meet your expectations. Please call our Guest Services office so that we can discuss your visit. Thank you!

4/10 – Matig

Jason

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Definitely was not a slope side cabin as advertised, was shoved in the woods with no view. Not made aware to bring linens or pillows. Limited comfort, one old sofa for a cabin that is supposed to sleep 6. Mattresses hard as a rock, would have been better sleeping on the floor. They closed early in fear of a storm that never came, staff was rude
2 nachten verbleven in maart 2022
Reactie van Rick op 11 apr 2022
I apologize that your visit did not meet your expectations. Please call our Guest Services office so that we can discuss your visit. Thank you!