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Beoordelingen van Java Paragon Hotel and Residences

4 out of 5
Java Paragon Hotel and Residences
Jl. Mayjen Sungkono No 101-103, Surabaya, East Java

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 36 van 141 beoordelingen" "
Gastenscore: 8 - Goed. 69 van 141 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 141 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 141 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 141 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een zeer prettig verblijf met alle comfort.
Na een warme wandeling is het fijn om in het hotel te zijn, waar je je geest en lichaam kan verwennen. De vriendelijkheid van het personeel is geweldig!
4 nachten verbleven in april 2018
Reactie van Ovie op 8 mei 2018
Dear Jane Thank you very much for choosing Java Paragon and Residences Surabaya and We are delighted to receive your comments on Expedia! It is heart-warming to know that the small, thoughtful and personal touches of our service made such a wonderful impression on you and made you feel as a unique individual, whist enjoying the entire stay. We wish you safe and comfortable travels and look forward to welcoming you back in the near future. Regards, Ovie Guest Service Supervisor

8/10 – Goed

Shunichiro

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Suharno

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Keep up the great work team!
1 nacht verbleven in januari 2024

6/10 – Redelijk

Takuya

Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

8/10 – Goed

kit wah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
推薦入住
酒店鄰近大商場，走路約10分鐘到達。交通尚算便利。大堂，房間都整潔。推薦入住！
3 nachten verbleven in september 2023

6/10 – Redelijk

HITOSHI

Negatief: Personeel en service, staat van de accommodatie en faciliteiten

2/10 – Ontzettend slecht

HITOSHI

4 nachten verbleven in augustus 2022

8/10 – Goed

Mejani

1 nacht verbleven in mei 2022

8/10 – Goed

YUTAROU

3 nachten verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Surabaya Trip 14 - 21 Dec 2019
Due to fabrication work at hotel, the smell from paint work affected our stay, great breakfast buffet spread, excellent services, definitely I will come back again
2 nachten verbleven in december 2019
Reactie van Ratih op 9 jan 2020
ear Valued Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your precious time to share your feedback and delighted to learn that you enjoyed your stay, breakfast and services provided by the team. Please accept our sincere apologies for the inconvenience due to the smell from our project. We hope that we are able to serve you better in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in december 2019
Reactie van Ratih op 24 dec 2019
Dear Traveler, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive feedback and delighted to learn that you enjoyed your overall stay with us. We are looking forward for welcoming you back in the future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

jin, ジャパン

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
スタッフはとても隅々まで気を配って働いています。 会えば何時も笑顔で対応してくれます。 しかし室内は古さが目立ちます。 それでも日本のホテルより断然広く快適に過ごせます。
5 nachten verbleven in december 2019
Reactie van Ratih op 24 dec 2019
Dear jin, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive feedback and delighted to learn that you enjoyed your overall stay with us. We are looking forward for welcoming you back in the future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Aw

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2019
Reactie van Ratih op 24 dec 2019
Dear Aw, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive rating and delighted to learn that you enjoyed your stay with us. We are looking forward for welcoming you back in the nearest future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in december 2019
Reactie van Ratih op 24 dec 2019
Dear Traveler, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive feedback and delighted to learn that you enjoyed your overall stay with us. We are looking forward for welcoming you back in the future Kind regards, Ratih Guest Service Manager

6/10 – Redelijk

Benny

Positief: Personeel en service, voorzieningen
People were very friendly and eager to make sure your stay was pleasant. However the rooms( at least the one we're stayed in) was in poor condition, both showers were in disrepair. Water damage in bathrooms. String smell of sewage. They were clean enough but a little rough.
8 nachten verbleven in november 2019
Reactie van Ratih op 26 dec 2019
Dear Benny, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive feedback and delighted to learn that you enjoyed your stay with us. Please accept our sincere apologies for the inconvenience regarding the water problem in the bathroom. Your feedback has been shared to our Chief Engineering for further follow up. We hope that we are able to serve you better in the future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in december 2019
Reactie van Ratih op 18 dec 2019
Dear Valued Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the 5 stars rating and delighted to learn that you enjoyed your stay with us. Looking forward for welcoming you back in the nearest future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Matthias

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice Hotel in Surabaya
ein gutes Hotel, großes Zimmer mit Minibar, großes und sauberes Bad mit Dusche sehr freundlicher Service gute Restaurants nette Roofbar
1 nacht verbleven in september 2019
Reactie van Ratih op 10 okt 2019
Dear Matthias, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive feedback and delighted to learn that you enjoyed your overall stay with us. We are looking forward for welcoming you back in the nearest future Kind regards, Ratih Guest Service Manager

6/10 – Redelijk

Masuda

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2019
Reactie van Ratih op 15 sep 2019
Dear Masuda, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the feedback and delighted to learn that you enjoyed your stay with us. Looking forward for welcoming you back in the nearest future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good experience
Swimming pool is one of the best in my life :) It was a really great experience!
3 nachten verbleven in juli 2019
Reactie van Ratih op 18 jul 2019
Dear Valued guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to share your feedback while staying with us and delighted to learn that you enjoyed your overall stay We are looking forward for welcoming you back in the nearest future Kind regards, Ratih Guest Service Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
very dirty room,specially the windows painting is peeling of at the wall
2 nachten verbleven in juli 2019
Reactie van Ratih op 15 jul 2019
Dear Valued Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your precious time to share your feedback while staying with us. Please accept our sincere apologies for the inconvenience happen during your stay. Your feedback has been shared to Management for the improvement We hope that we are able to serve you better in the future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Ravi Anantha

Positief: Personeel en service, comfort kamer
Could have better value for the money paid.
It was quite a good property; we stayed in the residences part of the hotel and the residence was OK so-so and didn't justify the price we paid, in terms of the decor and facilities. It was quite large and all, but didn't seem worth the S$325 we paid for one night.
1 nacht verbleven in juni 2019
Reactie van Ratih op 18 jul 2019
Dear Ravi Anantha, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to share your experience while staying with us and please accept our sincere apologies if there is any inconvenience during your stay We hope that your next visit will be more pleasant Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
いつも通り最高の笑顔とサービスでした
1 nacht verbleven in juli 2019
Reactie van Ratih op 15 jul 2019
Dear Valued guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive feedback and delighted to learn that you enjoyed your stay with us. We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Cj, Seattle

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at Java for more than several years. I like the new lobby area after remodeling. Safe and near shopping mall. Good restaurant option
2 nachten verbleven in juni 2019
Reactie van Ratih op 15 jul 2019
Dear Cj Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive feedback and delighted to learn that you enjoyed your stay with us. We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Dianah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019
Reactie van Ratih op 4 apr 2019
Dear Dianah, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your feedback and delighted to learn that you enjoyed your stay with us and we are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
清潔で気持ちの良いホテル
Gymが充実しているので、スラバヤに来た時は何時も利用しています。プールも大きくて深くて本格的に泳ぎたい人はおススメです。滞在した両日は2機しかないエレベーターの１つが修理中で、待ち時間が長かったのが残念でした
2 nachten verbleven in maart 2019
Reactie van Ratih op 3 mei 2019
Dear Valued guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your feedback and please accept our sincere apologies for the inconvenience caused during your stay We hope that your next visit will be more pleasant than previous one. Looking forward for welcoming you back in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
宿泊費を支払済みだったため、ランドリーサービスを頼むと毎日代金のキャッシュ払いを求められ、手間だった。チェックアウト時に精算できないのでしょうか？
3 nachten verbleven in maart 2019
Reactie van Ratih op 4 apr 2019
Dear Valued Guest , Warmest Greeting from Java Paragon Hotel and Residences Surabaya...... Simply inspiring!! Thank you for your feedback regarding your previous stay with us. Your feedback regarding the laundry charges has been shared to department concern for further follow up We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast menu is almost the same every day. At least 30% different from the previous day
4 nachten verbleven in maart 2019
Reactie van Ratih op 13 mrt 2019
Dear Valued guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your feedback and kindly be informed that we have shared your feedback regarding food variation to our executive chef for further improvement We are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Dianah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019
Reactie van Ovie op 20 mrt 2019
Dear Dianah, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your review and we are glad to know that you enjoyed your stay with us. We are looking forward for welcoming you back in the near future. Sincerely, Ovie Guest Service Supervisor

6/10 – Redelijk

timothy

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Great service, but..
Service was excellent, food was also good. The place needs a facelift in the rooms, water out of the shower was cloudy. WiFi was a bit sketchy.
2 nachten verbleven in februari 2019
Reactie van Ratih op 6 mrt 2019
Dear timothy, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to share your feedback while staying with us. Your feedback regarding internet connection, shower and facelift has been shared to department concern for further improvement. We hope that we are able to serve you better in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Bolar Abdul

Positief: Netheid, comfort kamer
Luxurious, Comfortable at very Affordable price
Good Experience
3 nachten verbleven in januari 2019
Reactie van Ratih op 22 feb 2019
Dear Bolar Abdul, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the feedback and delighted to know that you have had a good experience while staying with us Looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

John, Delta, BC

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very impressed with customer service. The expedia web site stated free airport transfer but when we contacted the property to arrange airport pick up, they sent an email with prices we would have to pay for the transfer. We replied saying it says it is included and they agreed to pay the airport to hotel transfer but we would have to pay the return trip to the airport. When we showed them the web site stating free transfers, they agreed to pay it both ways. The hotel was basic but nice. Walking distance to a mall.
1 nacht verbleven in januari 2019
Reactie van Ratih op 30 jan 2019
Dear John, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!!! Thank you for your feedback and delighted to learn that you enjoyed your overall stay with us. We look forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Yoriko

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
おすすめホテル
朝食ビュッフェの種類が豊富でとても良かった。部屋も綺麗。 空港までの車手配もロビースタッフがとても親切で素晴らしかった。
1 nacht verbleven in december 2018
Reactie van Ratih op 24 dec 2018
Dear Yoriko, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your positive feedback and delighted to learn that you enjoyed your stay with us we are looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

sasaki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
設備が充実していて、良かったです
1 nacht verbleven in december 2018
Reactie van Ratih op 18 dec 2018
Dear sasaki, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for positive feedback and delighted to learn that you enjoyed your stay with us Looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in november 2018
Reactie van Ratih op 3 dec 2018
Dear Valued guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to rate us on Expedia page and delighted to know that you enjoyed your stay with us Looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

8/10 – Goed

Roger J M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2018
Reactie van Ratih op 29 nov 2018
Dear Roger JM, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for you positive rating and delighted to learn that you enjoyed your stay with us Looking forward for welcoming you back again in the nearest future Kind regards, Ratih Guest Service Manager

6/10 – Redelijk

CHUN HSIEN

Be careful
Not good as we think
3 nachten verbleven in augustus 2018
Reactie van Ratih op 7 sep 2018
Dear CHUN HSIEN, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you very much for choosing Java Paragon Hotel and Residences Surabaya and for taking the time to provide us with insights into your experience during your last stay! We are sincerely disappointed to know of the inconveniences you experienced which have clearly left a negative impression and a lasting unpleasant memory with you. We failed to deliver on our service promise and we are keen to take full responsibility for our shortcomings, and to regain your trust in us. We look forward to having an opportunity to connect with you and to welcome you back to Java Paragon Hotel and Residences Surabaya. Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
<^^>
Good Hotel!
5 nachten verbleven in augustus 2018
Reactie van Ratih op 16 aug 2018
Dear Valued Guest Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for choosing our hotel as your preferred destination while staying in Surabaya. We are truly happy to learn that you enjoyed your overall stay with us and We look forward to welcoming you back soon. Kind Regards, Ratih Guest Service Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018
Reactie van Ratih op 19 aug 2018
Dear Valued guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for rating us with 5 stars. We are delighted to know that you enjoyed your overall stay with us and we look forward for welcoming you back again in the nearest future. Kind regards, Ratih Guest Service Manager

10/10 – Uitstekend

cj, seattle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
friendly staff and she went extra mile for quick check in for me. i really appreciated it after a long travel. remodeling the lobby now. the rooms can use some update.
2 nachten verbleven in juli 2018
Reactie van Ratih op 13 aug 2018
Dear cj, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your positive feedback and we are delighted to know that you have a wonderful stay. We look forward for welcoming you back again in the nearest future. Kind Regards, Ratih Guest Service Manager

10/10 – Uitstekend

Jin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
スタッフの対応がとても礼儀正しい。 プールも快適。 食事は最初から辛く仕上げてなく美味しく頂けました。値段以上の価値があると思います。
2 nachten verbleven in juli 2018
Reactie van Ovie op 22 jul 2018
Dear Jin, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for sharing your experience while staying with us here at Java Paragon Hotel and Residences Surabaya Glad to learn that you enjoyed your stay with us and enjoyed the service, food and our swimming pool as well and we are looking forward for welcoming you back again in the nearest time. Regards, Ovie Guest Service Supervisor

8/10 – Goed

low

Positief: Personeel en service, comfort kamer
Nice hotel but housekeeping can be improved. Stains marks in toilets and towels not so clean
1 nacht verbleven in juli 2018
Reactie van Ratih op 17 jul 2018
Dear low, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your feedback on Expedia page. Please accept our sincere apologies for the inconvenience occur during your stay with us. Your review regarding room cleanliness has been shared to our Housekeeping department for further improvement. Once again thank you and we hope that we are able to serve you better in the nearest future. Regards, Ratih Guest Service Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
快適なホテル
大きなプール、親切なスタッフ、入口左のバーも広々して快適。wifiも申し分ない。
2 nachten verbleven in juni 2018
Reactie van Ratih op 17 jul 2018
Dear Valued guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya! Thank you for your positive review and we are delighted to know that you enjoyed your overall stay with us Looking forward for welcoming you back again in the nearest future. Kind regards, Ratih Guest Service Manager

8/10 – Goed

HIROKI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
便利です
モールが徒歩圏内。便利です。 食事も美味しかった。
2 nachten verbleven in juni 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Ovie op 16 mei 2018
Dear Valued Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your positive rating and we are looking forward for welcoming you back in the future. Sincerely, Ovie Guest Service Supervisor

8/10 – Goed

Yutaka

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
ビジネスで泊まりました
ホテル周辺にはショッピングモールやコンビニが一つあり、車で3分程の所にマクドナルドがあります。ホテルのタオルは1種類でバスタオルしかありません。ドライヤー、シャンプー、コンディショナーはありますが、歯ブラシとボディローションが無かったです。 部屋はダブルベッドを要求したので、広くてゆったり使うことが出来ました。
2 nachten verbleven in februari 2018
Reactie van Ovie op 27 apr 2018
Dear Yutaka Warmest Greeting from Java Paragon Hotel and Residences Surabaya....Simply Inspiring !! Thank you for choosing Java Paragon Hotel and Residences Surabaya and for taking the time to share your experience while you were staying with us We sincerely value the unique opportunity to view ourselves through your eyes, and welcome the chance to continue to improve and evolve in our quest for excellence. Feedback such as yours is essential to fulfilling our commitment to delivering excellent service. We have noted your comments in regards to the towel and will ensure this is shared with our Housekeeping Department to improve it accordingly. Looking forward to having the opportunity of welcoming you back here at Java Paragon Hotel and Residences Surabaya. Kind regards, Ovie Guest Service Supervisor

8/10 – Goed

トラベラ－, tokyo,japan

リ-ズナブルな中級ホテル
朝の食事、プ－ル、ジムなどは平均点以上。しかし部屋は、簡素な造り、シャワ－のみ、 決して高級ではありません。仕事などでの使用をお勧め、観光ではいい思い出は、できないでしょう。正面にシャングリアホテルあり。そちらの方がいいでしょう。近くに大きなショッピングセンタ－あり。吉野家や、日本食のレストランあり。日本のイオンのようなショッピングｾﾝﾀ-。 冷蔵庫は、あるが電気も通じてなく中にはなにも入っていなかった。 朝食付きでなくとも３０%引きで１，０００円程度で朝食を取れた。 お仕事で行く場合チョイスしてもいいのでは？
2 nachten verbleven in februari 2018

10/10 – Uitstekend

Stefan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice hotel with excellent service!
I stayed only one night in a suite room. The room was nice and spacious. Minibar was filled and for free. The executive lounge is a bit simple but the staff very helpful and happy to serve. All in all a perfect stay. I will come back!
1 nacht verbleven in december 2017
Reactie van Ratih op 11 jan 2018
Dear Stefan, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to share your feedback while staying with us. We are delighted to know that you enjoyed your stay and enjoyed your Happy Hour at our Executive Club Lounge. We are looking forward for welcoming you back soon Regards, Ratih Guest Service Manager

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely amazing hotel
We checked in around dinner and only stayed the one night, but it was a very luxurious accommodation. The staff was very nice and helpful. We also had dinner at the hotel that night and then breakfast the next morning before heading out and both were amazing. The breakfast had a huge selection of different foods to choose from and all were good. I highly recommend this hotel.
1 nacht verbleven in december 2017
Reactie van Ratih op 11 jan 2018
Dear Paul, Warmest greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for choosing Java Paragon while you were staying at Surabaya. We are delighted to know that you have had an amazing stay with us and enjoyed the facilities and services. Thank you for recommending us to other traveler and we are looking forward for welcoming you back in the near future Sincerely, Ratih Guest Service Manager

8/10 – Goed

awesome

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
clean and comfort bed
ok just need to fix tv for better pictures
3 nachten verbleven in oktober 2017
Dear awesome, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for sharing your review about Java Paragon Hotel and Residences Surabaya. We are happy to know that you like the cleanliness and the comforts of the bed. Your comment regarding the TV pictures has been shared to department concern for further action. We hope that we are able to serve you better in the near future. Sincerely, Tri Ratih Guest Service Manager