Voorkant van accommodatie

Beoordelingen van ibis Styles Solo

3 out of 5
ibis Styles Solo
Jalan Gajah Mada 23, Surakarta, Central Java

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 28 van 94 beoordelingen" "
Gastenscore: 8 - Goed. 46 van 94 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 94 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 94 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 94 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

9,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Guido

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een aanrader in Solo
Mooie kamer, niet zo groot, maar alles in orde. Heel vriendelijk personeel. Hebben 's Avonds in het hotel gegeten en dat was lekker. Een goede locatie, alleen geen geschikte eetgelegenheden in de buurt.
2 nachten verbleven in februari 2019
Reactie van Budi Wahjono op 28 feb 2019
Dear Mr. Guido, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again and hope to see you in Solo again soon. Sincerely, Budi Wahjono General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2017

8/10 – Goed

Johan, IJsselstein

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed Hotel
Goed hotel om de stad te verkennen i.v.m centrale ligging vlak bij het centrum .

2/10 – Ontzettend slecht

Michael

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Was very very disappointed in this hotel for such a large chain and known brand. First off the towels were old and smelled absolutely terrible. Truly awful. So they had definitely not been washed. The replacement towels smelled ok, but were probably as old as I am. Not sure the room had been properly cleaned, as the kettle and fridge were also dirty. The location was good, but we also had an issue not getting a refund when a family member accidentally booked the wrong night.
Reactie van Toat Edi Wijaya op 17 mrt 2024
Dear Michael,Thank you for taking the time to tell us about your experience at the ibis Styles Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback regarding the towels and room cleanlines are very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Toat Edi WijayaGeneral Manager

10/10 – Uitstekend

Puspita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Toat Edi Wijaya op 2 jan 2024
Dear Puspita,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Toat Edi WijayaGeneral Manager

8/10 – Goed

Hana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ibis was ok, just a night stay. For some reason, there was a door between my and the next room so I could hear everything they talked/did. Breakfast was an average taste.
1 nacht verbleven in augustus 2023
Reactie van Toat Edi Wijaya op 5 sep 2023
Dear Hana,Thank you for taking the time to tell us about your experience at the ibis Styles Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Toat Edi WijayaGeneral Manager

8/10 – Goed

yoshio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
21 nachten verbleven in juni 2023
Reactie van Toat Edi Wijaya op 22 jul 2023
Dear Yoshio,We very much appreciate your comments regarding your stay at the ibis Styles Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Toat Edi WijayaGeneral Manager

8/10 – Goed

Andriani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Toat Edi Wijaya op 1 apr 2023
Dear Andriani,Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di ibis Styles Solo. Di Ibis Styles, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, umpan balik Anda. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Toat Edi Wijaya General Manager

10/10 – Uitstekend

Leng teck

1 nacht verbleven in november 2022

8/10 – Goed

T Henri P

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
T P Henri
Cukup menyenangkan
2 nachten verbleven in november 2022

10/10 – Uitstekend

Agus

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Janjira

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is good
1 nacht verbleven in juni 2022

6/10 – Redelijk

Sherad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The overall stay was pleasant other than the cleaners knocking on my door twice before check out time to see whether I have checked out. I complained to the front desk clerk on duty. Hope it reached the appropriate authorities.
1 nacht verbleven in september 2021

10/10 – Uitstekend

Sandra

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2021

8/10 – Goed

Muhamad

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Muhamad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is not big but enough for accommodation. Swimming pool is great! All Staffs are very helpful. Location is great.
9 nachten verbleven in januari 2020
Reactie van Rudin Ruslan - General Manager op 28 jan 2020
Dear Guest, Thank you very much for your genuine feedback on your recent stay at Ibis Styles Solo. We are very pleased to know that you had a great stay with us and you were delighted with the facilities and our hospitality. We appreciate the time you took for this review and we look forward to welcoming you back at Ibis Styles Solo in the near future. Warm Regards, Rudin Ruslan General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kamar hotel nyaman.bersih.dekat dengan tempat kuliner dan belanja batik
1 nacht verbleven in januari 2020
Reactie van Rudin Ruslan - General Manager op 13 jan 2020
Bapak / Ibu Yang Terhormat, Terima kasih telah meluangkan waktu untuk mengulas hotel kami. Kami senang kualitas layanan dan lokasi hotel kami yang strategis dapat memenuhi harapan Anda. Kami nantikan kunjungan Anda berikutnya dalam waktu dekat dengan pengalaman masa tinggal yang menarik lainnya. Salam Hangat, Rudin Ruslan General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Rudin Ruslan - General Manager op 13 jan 2020
Bapak / Ibu Yang Terhormat, Terima kasih telah meluangkan waktu untuk mengulas hotel kami. Kami senang kualitas layanan dan fasilitas yang kami berikan dapat memenuhi harapan Anda. Kami nantikan kunjungan Anda berikutnya dalam waktu dekat dengan pengalaman masa tinggal yang menarik lainnya. Salam Hangat, Rudin Ruslan General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas holiday
Lokasi strategis, kamar bersih , sarapan ,fasilitas gym pool, pelayanan bagus memuaskan
1 nacht verbleven in december 2019
Reactie van Rudin Ruslan - General Manager op 28 jan 2020
Bapak / Ibu Yang Terhormat, Terima kasih telah mengulas hotel kami. Kami senang kualitas layanan dan fasilitas yang kami berikan serta lokasi hotel kami yang strategis dapat memenuhi harapan Anda. Kami nantikan kunjungan Anda berikutnya dalam waktu dekat dengan pengalaman masa tinggal yang menarik lainnya. Salam Hangat, Rudin Ruslan General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
worth a stay
accessible location to town and quite comfortable have more varieties for bfast would be ideal
2 nachten verbleven in september 2019
Reactie van Rudin Ruslan op 30 sep 2019
Dear Sir/Madam, Thank you for your kind review, and it was our pleasure to have you stay with us. I am delighted you enjoyed our service, and our central location enabled you to experience the best of Solo. We look forward to welcoming you back in the near future, and we wish you safe onwards travels. Kind regards, Rudin Ruslan General Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Rudin Ruslan op 1 sep 2019
Dear Sir/Madam, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Rudin Ruslan General Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Our deluxe room was OK, clean and bright although some black spots on the walls could be seen. Also horrible noise that disturbed us was loud music from the bar of the Novotel Hotel which started from 10.00 pm to 2 am every night. We informed the Ibis staffs about the noise, but no changes.
11 nachten verbleven in juni 2019
Reactie van Budi Wahjono op 16 jul 2019
Dear Sir/Madam, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service; I am so pleased you enjoyed our Deluxe room. In the other hand, we are sorry for the inconvenience in regard with the noise and wall cleanliness. I have personally shared your valuable feedback to our respective department head and the team to further improve on our cleanliness. We also have more choice of room location which might be more convenience for you on your next visit. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Budi Wahjono General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2019
Reactie van Budi Wahjono op 28 feb 2019
Dear Mr. Anonymous, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again and hope to see you in Solo again soon. Sincerely, Budi Wahjono General Manager

10/10 – Uitstekend

istiqamah kiftiana

Good
2 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
手頃な値段、そこそこ清潔、市街中心部なので出掛けるのに便利。ジムは隣のノボテルと共用。朝食は格別美味しいわけではないが、まあ空腹は満たせる。
3 nachten verbleven in augustus 2018
Reactie van Budi Wahjono op 28 okt 2018
Dear Sir/ madam, Thank you for taking you time to provide this review, and it was a pleasure to have you stay with us in Solo. I am delighted that you enjoyed your stay, and I will pass your kind words onto my entire team. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon Best wishes, Budi Wahjono General Manager

8/10 – Goed

Annisa, Surabaya

Positief: Netheid, personeel en service en comfort kamer
The hotel is good to just have a sleep at night while exploring the city in the day time as it’s quite reachable to the main attractions area. Breakfast wasn’t even tasty.. but it’s affordable. Easy to find transportation from hotel. Bathroom was not that clean, can see fungus on the wall tiles like never been scrubbed. Floor tiles have stained
1 nacht verbleven in oktober 2018
Reactie van Budi Wahjono op 28 okt 2018
Dear Ibu Annisa, Thank you for your kind review, and it was our pleasure to have you stay with us. I am delighted you enjoyed our central location enabled you to experience the best of Solo. Thank you as well for sharing several concerns you mentioned in reference to the food taste and bathroom cleanliness. We understand this type of unpleasant experience should not had happened during your stay nevertheless, allow me to assure you that I have personally shared your valuable feedback to our respective department head and the team to further improve on our product and facilities and to ensure this type of shortfalls will not occur in the future. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon Kind regards, Budi Wahjono General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
便利・快適
ソロの駅から近い(歩道がよくないので歩くのは大変)タクシーでもrp10000でいける距離 ホテルのプールも快適 食事も充実 歩いていける範囲にコンビニが1件、美味しい食べ物屋が多数ある
4 nachten verbleven in juli 2018
Reactie van Budi Wahjono op 19 aug 2018
Dear Valued Guest, Thank you for your kind review, and it was our pleasure to have you stay with us. I am delighted you enjoyed our service, and our central location enabled you to experience the best of Solo. We look forward to welcoming you back in the near future, and we wish you safe onwards travels. Kind regards, Budi Wahjono General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
This hotel is not good for business travellers. The ethernet cable did not work, the power outlets are all old and plugs fall out of them, and one outlet did not work. So I think if you come to this hotel for business purposes it would be a mistake. I also had a too slow wifi speed on one of my laptops... did not work well at all... compared with other hotels in Solo where I had no problem with this same laptop. A newer laptop I own did work well, however. The wifi sign in process is inconvenient because it does not automatically log you in when you come back to the room. You have to forget the network and then sign in again. Overall it seems this hotel does not think much about business travelers and their needs for working outlets, ethernet cables, wifi systems, and wifi login convenience.
2 nachten verbleven in augustus 2018
Reactie van Budi Wahjono op 19 aug 2018
Dear Valued Guest, Thank you for taking your time to share your experience. We very much appreciate your comments regarding your stay at Ibis Styles Solo. We regret to learn that we failed to exceed your expectations on this visit. Please accept our most sincere apologies. Please rest assured that I have personally shared your concerns and feedback to our respective department head for our immediate action and to further improve on our services, especially for the internet connection. Once again, thank you for sharing your concern, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Budi Wahjono General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Camera pulita e confortevole, buona colazione, posizione non lontano da stazione, staff gentile
1 nacht verbleven in juli 2018
Reactie van Budi Wahjono op 18 jul 2018
Dear Valerie, Thank you for your kind comments on our room, breakfast, staff and our great location, we really are in the heart of the city. stay with us. I am delighted you enjoyed our service, and our central location enabled you to experience the best of Solo. We look forward to welcoming you back in the near future, and we wish you safe onwards travels. Kind regards, Budi Wahjono General Manager

10/10 – Uitstekend

Darius

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 times staying in this hotel
I have been staying in Ibis Styles Solo for 5 times and I love it! The price is affordable and the hotel is good. Love the room, the bed but the TV channel quality is not that good (the picture not too clear). The breakfast is standart for 3 stars hotel so no complaint about that. Recommended hotel for traveller that like a clean and good room with affordable price
Reactie van Budi Wahjono op 24 apr 2018
Dear Mr. Darius, Thank you for taking to share with other travelers your positive feeling on Ibis Styles Solo, and it was a pleasure to have you stay with us in Solo. I am delighted that you enjoyed your stay, and I will pass your kind words onto my entire team. I have a wonderful team, and we will certainly look at how we can strive to better our guest service. We are really pleased to read your review above. We do hope that your review will help other travelers to figure out about us. Mr. Darius, We greatly appreciate your recommendation and we look forward to welcoming you back at Ibis Styles Solo in the near future. Warm Regards, Budi Wahjono General Manager

6/10 – Redelijk

Pawel

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Nice But ...
Good hotel but needs refreshing... good breakfast and pool
2 nachten verbleven in oktober 2017

8/10 – Goed

AGUS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2017

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
Good value, I stayed for 15 days. Small room just enough for 1 person Good service, good location Will come back
14 nachten verbleven in juni 2017

8/10 – Goed

bambang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel
great location, close to shopping area and culinary destination, nice breakfast. room size is a little bit small.. but you get what you pay.. still ok because we do not want spend the day in the hotel room anyway
2 nachten verbleven in juli 2017

8/10 – Goed

ayundria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel ini lokasinya sangat strategis

8/10 – Goed

Positief: Netheid, personeel en service en comfort kamer
設備の古さはない否めないが、部屋は清潔で必要なものは揃う。 近くにスーパーマーケット、パダン料理のレストラン 24時間営業のATMあり。

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

ayundria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Eko, Bandung

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pas
Pelayanan baik, mudah dan cepat. Fasilitas kamar cukup lengkap. Rasa makanannya enak. Lokasi dekat dengan tujuan wisata budaya.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
reasonable hotel
nice hotel
Reactie van Gompar op 28 mei 2016
尊敬的客人, 我很抱歉,如果我的langguage没有合适的。 非常感谢您为您的评论和积极反馈,以宜必思样式独奏。 我希望你下次访问会像前一个愉快。 再见。 最好的祝福 渡轮Iswoyo 酒店经理

8/10 – Goed

Yasmin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Gompar op 28 mei 2016
Dear Yasmin, Thank you very much for your review and score given. I hope your next visit to Ibis Solo as enjoyable as previous one. See you soon. Best regards, Ferry Iswoyo Hotel Manager

6/10 – Redelijk

irma, jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
liburan lebaran
Menyenangkan dan staff ramah
Reactie van Gompar op 31 okt 2015
Ibu Irma Yang terhormat, Terima kasih telah meluangkan waktu mengulas hotel kami. Senang mengetahui kualitas layanan dan keramahtamahan yang kami berikan dapat memenuhi harapan Ibu Irma. Lokasi hotel kami yang strategis di pusat kota merupakan pilihan terbaik bagi para tamu baik untuk tujuan bisnis maupun wisata. Sekali lagi terima kasih telah meluangkan waktu untuk berbagi pengalaman masa tinggal Ibu Irma di Ibis solo. Kami nantikan kunjungan Anda berikutnya dalam waktu dekat. Hormat kami, Brian Townsend General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wi-Fiが弱いです。昼間は繋がりません。部屋は清潔です。風呂の排水溝が詰まり気味で、完全に排水するのに時間がかかりました。町の中心部にあるのでどこへも行きやすいですが、ベチャは人によって値段が大きく異なるので交渉したりボッタクられたりいろいろと面倒です。バス停までは若干距離があり、昼間の炎天下は少しめんどくさいです。NHKプレミアムが見られたのは良かったです。
Reactie van Gompar op 31 okt 2015
Dear Reviewer, Thank you for taking the time to complete an online review of your stay with us. I am very pleased you enjoyed our central city location, and do hope that you were able to experience some of the best of Solo. We regret to learn that you had experienced a situation where we failed to deliver our standard services. Please accept our most sincere apologies. We have shared your feedback on internet connection and quality of bathroom with our team for immediate improvement. Please rest assured that this thing does not correspond to our standard, and that the necessary steps have been taken as to avoid any re occurrence in the future. Thank you very much for sharing your experience with us, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Brian Townsend General Manager

10/10 – Uitstekend

irma, jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sangat menyenangkan
Reactie van Gompar op 14 aug 2015
Kepada Irma di Jakarta, Terima Kasih telah memilih Ibis Solo sebagai sarana akomodasi Anda selama berada di Solo. Suatu kebanggaan bagi kami mendapat penilaian sempurna 5/5 dari Anda. Penilaian yang Anda berikan akan senantiasa menjadi motivasi bagi semua staff kami agar selalu memberikan layanan terbaik. Kami nantikan kunjungan Anda berikutnya di Ibis Solo dengan pengalaman menarik lainnya. Salam, Brian Townsend General Manager

8/10 – Goed

yamaguchi, japan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
利便性が一番
5~6回目の滞在でしたが昨年部屋に無かった冷蔵庫が設置されチェックアウトの時間も交渉して14:00にしてくれました。プールは隣のノボテルのプールも使え快適でした。どこへ行くのも徒歩圏内で行け スーパーなども近くにあり便利でした。
Reactie van Gompar op 29 aug 2015
Dear Reviewer, Yamaguchi San, Warmest Greetings from Ibis Solo ! We would like to thank you for writing such a positive review. We are glad that you enjoyed your stay that we were able to provide a comfortable experience for you. I will share your comments with our team that I am sure that this feedback will serve as an encouragement to all of our staff. Looking forward to welcoming you back again! Kind regards,I will share your comments with our team that I am sure that this feedback will serve as an encouragement to all of our staff. Gompar Panjaitan Hotel Manager

4/10 – Matig

lisdiono, Jakarta

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Smallest Ibis Hotel
The smallest Ibis Hotel we've ever stayed
Reactie van Gompar op 29 aug 2015
Dear Reviewer, Lisdiono, Thank you for your review about ibis Solo on Hotels.com. I am sorry that your experience did not meet your expectations. Our Standard Room type size at 21 sqm for an economic hotel that might too small for you. Please allow me to express my sincerest apologies for the inconvenience. If I may, I would like to inform that we also have the Family room type, as an option, that might be more suitable for your next visit. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Kind regards, Gompar Panjaitan

8/10 – Goed

Andri, jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
value for money
LED TV kecil, perlu upgrade. Noissue for chain hotel like this
Reactie van Gompar op 14 aug 2015
Andri di Jakarta, Salam Hangat dari Ibis Solo... Terima Kasih telah meluangkan waktu Anda untuk mengulas hotel kami di hotels.com Kami sangat menghargai tanggapan Anda berkaitan dengan TV LED kami. Di Bulan Agustus ini dengan senang hati kami informasikan bahwa kami telah mengganti seluruh TV LED di kamar kami menjadi 32 inci. Kami berharap dapat menyambut Anda kembali di Ibis Solo dalam waktu dekat. Salam, Brian Townsend General Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Gompar op 14 aug 2015
Dear Sir, Thank you for taking the time to post your review, and it was indeed a pleasure to have you stay with us in Solo. I am grateful for your kind review; I will share with my entire time, and I am very confident this will further motivate them to continue to provide a high guest experience. We look forward to welcoming you back very soon. Kind regards, Brian Townsend General Manager