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Beoordelingen van Road Side Inn

2.5 out of 5
Road Side Inn
1725 Hwy 17 North, Surfside Beach, SC

Beoordelingen

5,2
Gastenscore: 10 - Uitstekend. 46 van 462 beoordelingen" "
Gastenscore: 8 - Goed. 77 van 462 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 462 beoordelingen" "
Gastenscore: 4 - Matig. 84 van 462 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 156 van 462 beoordelingen" "

5,2/10

Netheid

5,6/10

Personeel en service

4,8/10

Voorzieningen

4,8/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Ashley

Negatief: Personeel en service
I booked it and everything and it was not there when we got there me and my husband and 5 kids had to sleep in the car that night it was completely awful never ever again
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

larry

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This motel is being demolished! How the hell could you have done this booking? I don't care about my review, because the place no longer exists! Can't you people understand a simple thing like the Roadside Inn 1725 hywy 17 Surfside USA no longer exists? LARRY
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had reservations for October 6th since January got there and they've been closed down for months,got a reminder about our stay but didn't say they've been shut down very disappointing
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Edward

2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Dean

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Despite the shooting it was just a run down old motel. They are efficiencies so if you are looking for a cheap long beach place to stay it wouldn't be too bad.
8 nachten verbleven in januari 2023
Reactie van Elbert op 6 feb 2023
Thanks for reviews. FYI it is 8years old We refunded full money though you stayed 2 days before this incident happened

2/10 – Ontzettend slecht

Valerie

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Door didn’t have a lock, room smelled like smoke, floors were disgusting.
3 nachten verbleven in augustus 2022
Reactie van Ron op 7 sep 2022
Thanks for review. You have requested for smoking room. We checked the room throughly lock does work.

4/10 – Matig

George

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Nightmare room
Dirty floors, hair dryer was not working. No coffee pot! Television barely able to watch. Ice machine nasty with black chips in the ice. No mat in bathtub oranykind of rails to trap on(.Dangerous)
3 nachten verbleven in september 2022
Reactie van Ron op 6 sep 2022
Sorry for inconvience. We don't provide coffee pot. We refunded 15 on your credit card for customer satisfaction

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience
Based on previous reviews we were anticipating the worst but were pleasantly surprised. Its by far not a 5 star hotel and we knew that. Everything worked just fine. Room was clean and cool and the area was quiet. Oh, we could not connect to Wi-Fi and the tv would not turn on but we didnt come to MB to stay in a hotel room so those small things didn't matter. Would stay again.
1 nacht verbleven in september 2022
Reactie van Ron op 4 sep 2022
Thank you for staying with us We appreciate your business

10/10 – Uitstekend

Larita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Other than not being able to turn the volume up on the tv, my stay was excellent. I will be back on the next trip
1 nacht verbleven in september 2022
Reactie van Ron op 6 sep 2022
Thank you. We appreciate your business

2/10 – Ontzettend slecht

Doried Astrid

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Too bad, dirty and expensive!
1 nacht verbleven in augustus 2022
Reactie van Ron op 8 aug 2022
Thank you for your information. We were full

8/10 – Goed

Carlton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice area.
1 nacht verbleven in juli 2022
Reactie van Ron op 1 aug 2022
Thank you for staying with us

2/10 – Ontzettend slecht

Julia

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was dirty, stains on carpet, toenails on the carpet, my bed did not have a flat sheet, got stuck in the bathroom, had to mess with the handle to open the door to my room, graffiti in the elevator, no ice machine.
3 nachten verbleven in juli 2022
Reactie van Ron op 4 aug 2022
Sorry you have inconvience You stayed for three nights you did not mention in Office and ice machin in other building.

2/10 – Ontzettend slecht

JEAN CLAUDE

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
prior smoking smell in room.sink backing up.(iptv)not working.baseboard in need of repair.air conditionning was terribly noisy.over all the room stank very badly.this has been the most horribled room i ever slept in. i was very happy to get out of there fast!!!!!
1 nacht verbleven in juli 2022
Reactie van Ron op 25 jul 2022
Thank you for your review. All motel rooms were occupied that Week. You did not come to office for complain sink overflowing Our maintence Guy could come and look at this and fixed it But for your satisfation we credited $15 in your Credit card.

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service
Super convenient and affordable with very helpful responsive staff.
2 nachten verbleven in juli 2022
Reactie van Ron op 23 jul 2022
Thank you

8/10 – Goed

Tammy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2022
Reactie van Ron op 21 jul 2022
Thank you.We appreciate your business

6/10 – Redelijk

Todd

Reisde met familie
Property is in a good location, room was clean.
7 nachten verbleven in juli 2022
Reactie van Ron op 20 jul 2022
Thank you

2/10 – Ontzettend slecht

Traceyann

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I guess you get what you pay for. This motel is dirty and ran down.
1 nacht verbleven in juli 2022
Reactie van Ron op 18 jul 2022
You did not come to Motel and reservation was cancelled

4/10 – Matig

Hector

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst place I been on vacation
The room did not look clean, had a smell or odor, less desirable. Had to purchase cleaning wipes and desinfectante, also the beds sheets did not seem clean
1 nacht verbleven in juli 2022
Reactie van Ron op 15 jul 2022
Thank you for letting us know You have reservation for two people, smoking room and we changed to non-smoking as per your request and you had extra person.

2/10 – Ontzettend slecht

Melissa, Wichita

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Called ahead to inform them I was arriving late, he said "ok" and hung up. When I arrived, the office was closed and I called the phone number obviously waking him up. He told me to meet him at the side door and when he did come to the door he made it clear to me that I was bothering him. The room was $180 being as it was a holiday weekend I did it. I had low expectations but the room stunk the walls were stained from cigarettes there was even an ashtray on the bedside table. The bed spreads were so old and filthy and smelled then I pulled them off the bed and used a blanket from the trunk of my car. The lock on the door was not secure, and I used a filthy chair to block the door. My feet were clean when I walked into the room and just from walking to the bathroom barefoot it looks like I had been barefoot at a truck stop. Frankly I'm surprised this hotel charges more than $20 a night. They were also plastic covers on the mattress and the air conditioning barely worked. When I pulled up it looked like it should be condemned
1 nacht verbleven in juli 2022
Reactie van Ron op 15 jul 2022
We sorry you were not happy Room had new plate form beds and brand new Mattress. Check in time is 4PM to 11PM.

2/10 – Ontzettend slecht

Estella

1 nacht verbleven in juni 2022

4/10 – Matig

Matthew

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were extremely dirty, there was dust everywhere and cobwebs in almost every corner. There was mold in the shower and the wood trim was scratched horribly apparently from some type of dog. It said it was non-smoking but it had definitely been smoked in. I’m 5 foot 10 and my feet were hanging off the bed. I think the only thing that was cleaned was hopefully the towels and maybe the sheets. Definitely very disappointing especially for the price they charged. The staff was nice enough.
1 nacht verbleven in juni 2022
Reactie van Eric op 28 jun 2022
Thanks for letting us know

8/10 – Goed

Santana

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Property was much cleaner than expected. However, staff was not so nice. Pool had a set of rules and times, yet management kept running people out of it. Sad how poorly customer service has became in the hotel industry.
2 nachten verbleven in juni 2022
Reactie van Ron op 28 jun 2022
Thanks for taking time to review

2/10 – Ontzettend slecht

Anthony

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place was a dump!!! Bathroom counter wasn't cleaned properly. Nats in the tub. TV remote didn't work. Room was awful, even if it was last minute and at a cheap price.
1 nacht verbleven in juni 2022
Reactie van Ron op 28 jun 2022
I am sorry You should have notified in front office

4/10 – Matig

Carrie

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Manager was yelling profanity &police on the scene
As soon as we arrived to the hotel the manager and a customer was yelling at one another in the parking lot because the customer Hughes the hotel of charging extra fees and having bedbugs I immediately wanted to cancel my reservation but they would not give me a refund… I wanted to cancel because of the altercation in the parking lot I did not think it was professional for the manager gentleman to be yelling at a customer using profanity at one another then the police arrived the whole time it was a very uncomfortable situation we stayed our one night try to stay away from the hotel as much as possible since I cannot get a refund we could not go somewhere else to stay very bad experience do not recommend this hotel poor management
1 nacht verbleven in juni 2022
Reactie van Eric op 24 jun 2022
Well This customer stayed three days and asking the price which he been charged those days. There is no bed bugs You were asked if you like to cancel and it was not been charged before you liked to stay. So the question of refund did not arise. Your reservation was for one night only. Thank you

6/10 – Redelijk

Sheena

Reisde met een groep
Run down
Looks run down compared to the pictures online.
2 nachten verbleven in juni 2022
Reactie van Ron op 22 jun 2022
Thanks for your opinion

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice and clean and i would and will be going back there to stay again
2 nachten verbleven in juni 2022
Reactie van Rani op 16 jun 2022
Thank you. We appreciate your business.

6/10 – Redelijk

Shauna

Positief: Personeel en service
3 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Danny

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Disgusting
There’s blood on the wall in the rooms, smells like marijuana, fridge was not clean, oven is disgusting, holes in the wall and ceiling, front desk was rude, and outlets do not work.
1 nacht verbleven in juni 2022
Reactie van Ron op 15 jun 2022
It is not blood somebody dropped coffee and it is spots.

8/10 – Goed

Yvonne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice an clean
1 nacht verbleven in mei 2022
Reactie van Ron op 11 jun 2022
Thank you

4/10 – Matig

Ross

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Spent $200 for one night. Wasn’t allowed to check in till 4pm. Called for early check in, guy wouldn’t answer any of my questions or confirm my reservation. Place was very dirty and smelled like a cigarette butt.
1 nacht verbleven in mei 2022
Reactie van Ron op 15 jun 2022
Sorry about that, Check in time is 4 PM May be your room was not ready yet.

10/10 – Uitstekend

cheri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean and nice.
3 nachten verbleven in mei 2022
Reactie van Ron op 11 jun 2022
Thank you we appreciate your business

8/10 – Goed

Michael

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Condition
The room overall was fair pillowcase didn’t appear to be completely clean and the bathroom floor was not clean hair was on the floor and dirt.
3 nachten verbleven in mei 2022
Reactie van Ron op 11 jun 2022
Thanks for letting us know

10/10 – Uitstekend

Lisa

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2022

8/10 – Goed

Eric

Reisde met een groep
Positief: Netheid, personeel en service
I like the location, price, and staff.
2 nachten verbleven in mei 2022
Reactie van Ron op 11 jun 2022
Thank you.

2/10 – Ontzettend slecht

Carol, Largo

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
This hotel does not clean per cdc guidelines as advertised. The toilet had feces all over the underseat & under the rim! The mirror on the door was disgusting. After walking on the carpet after my shower my feet were black! Very dirty!
1 nacht verbleven in mei 2022
Reactie van Ron op 11 jun 2022
Thank you for letting us know

4/10 – Matig

Jeannette

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pool was closed my bathroom had pee on the floor and also it was dirty the toilet seat the water faucet had toothpaste on it they were hairs all over the bathtub
1 nacht verbleven in april 2022
Reactie van Ron op 2 mei 2022
Pool is opened from 9 am to 9pm everyday. You should notified to manager same time .

2/10 – Ontzettend slecht

Tracy, Gaston

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
After paying for the room on Expedia, had to pay again to check in. Bathroom wasn't clean, hair and shampoo on walls. Not vacuumed, a lot of dirt on tiles.
1 nacht verbleven in april 2022
Reactie van Ron op 2 mei 2022
Hotel collect the payment when customer check in. You book the room with credit card to hold the reservation. We sorry you were not happy with the room.

6/10 – Redelijk

Elizabeth

3 nachten verbleven in april 2022

2/10 – Ontzettend slecht

Latesha

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2022

2/10 – Ontzettend slecht

Victor

4 nachten verbleven in juni 2021
Reactie van Ron op 17 nov 2021
Thank you for taking time to review.

8/10 – Goed

Gerald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room had full size refrigerator.
1 nacht verbleven in september 2021
Reactie van Ron op 9 okt 2021
Thanks for review. We appreciate your business

6/10 – Redelijk

Ronald

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lady at check-in was rude...The pool is not open due to covid...Wasn't allowed to touch light switches in the room. The microwave was not operable. Tried to upsell us a different room after the website said only 4 rooms available. No security lock on the door. Toilet was loose. It looked like the bedding and refrigerator were clean.
1 nacht verbleven in oktober 2021
Reactie van Ron op 9 okt 2021
Thanks for review.

6/10 – Redelijk

Joye

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2021

2/10 – Ontzettend slecht

Richard

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
DO NOT STAY HERE!! SLEEP IN YOUR CAR AT WALMART! The property is filthy. The room reek of cigarette smoke to the point that when I woke up, my clothes and hair smelled like I smoked a pack. The furniture, tub, sink all have cigarette burns on them. The parking lot is dirty and the guy that checked us in was irritated he had to put his smoke out and come inside to give us our keys. No hello, thank you, didn't even direct us to where our rooms were. Best thing for this property would be if it went out of business and someone else bought it. DO NOT STAY HERE! negative 5 stars
1 nacht verbleven in september 2021
Reactie van Ron op 23 sep 2021
sorry you were not happy. We look into the mstter

2/10 – Ontzettend slecht

Franz

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021
Reactie van Ron op 23 sep 2021
Thank you

2/10 – Ontzettend slecht

Gloria

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible.
1 nacht verbleven in september 2021
Reactie van Ron op 23 sep 2021
Sorry you are not happy.

2/10 – Ontzettend slecht

Jessica

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very bad motel. Roach on my bed. Bad service
2 nachten verbleven in september 2021
Reactie van Ron op 23 sep 2021
We sorry you were not happy. We do have certified Pest control co. If you keep door open Palmatoo Bugs come in No one has controll on them.

6/10 – Redelijk

Irene

Reisde met partner
Negatief: Personeel en service, voorzieningen
This property is for people who are not picky, just need a place to crash. Pluses: full size fridges and 2 cooktop burners! Mw of course. Seriously overdue for a renovation, but they do make a solid effort for cleanlines. No mold or rust. The spring beds seemed super sketchy when I sat on them, but I slept amazingly well. Fun quirk: they don't use regular housekeeping carts... they use shopping carts, like from a grocery store.
2 nachten verbleven in september 2021
Reactie van Ron op 23 sep 2021
Thank you for taking time to review.We appreciate your business.

8/10 – Goed

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021
Reactie van Ron op 23 sep 2021
Thank you. We appreciate your business