Een buitenzwembad, ligstoelen bij het zwembad

Beoordelingen van Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
3015 Riverside Dr, Susanville, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 509 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 338 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 96 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1000 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2017
Reactie van cybercme op 24 sep 2017
Greetings, Traveler... Thanks for staying with us and for reaching out to other travelers on our behalf after your stay! You have our pledge to always do our utmost to provide a stellar stay each time you visit, so we'll be blessed to have you back! Safe travels be yours on all your journeys. :-)

8/10 – Goed

petra, netherlands

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Hotel location is great, room clean but freezing
Arrived at the hotel great check in. Loved the indoor corridors and spacius room. It was clean but unbelievably freezing. Domeinen legt the airconditioning on at max setting for ours. Opening the window didn't help and turning on the heater made a lot of noice and smelled a lot. As i was tired of the lassen trails i just put on three layers and folded the blanket of the king in two. Made my stay not comfortable. If not for this i would highly recommand the place.
1 nacht verbleven in augustus 2017
Reactie van cybercme op 4 sep 2017
Please, next time give us a call at the front desk so we can come help adjust your temperature on for you. We apologize that you were cold; however, we standby ready to make any adjustments for you including more blankets if necessary! :-)

10/10 – Uitstekend

Anastacio Salazar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was super clean. Have eating options with if walkable distances and a grocery store.
2 nachten verbleven in april 2024
Reactie van cybercme op 3 mei 2024
Hi, Anastaacio.Your business is much appreciated and we thank you for sharing your experience with us.We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our way.Safe travels be yours till then. :-)

8/10 – Goed

Edward

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bathroom sunk is broken ( multiple cracks ) very poor for a room that I have to pay $157 for. Expect more from comfort suites.
1 nacht verbleven in mei 2024
Reactie van cybercme op 2 mei 2024
Thank you for letting us know about the issue regarding the sink.We're in the process of solving this issue now and apologize this impeded your complete satisfaction.We thank you for choosing us. We hope to have another opportunity to properly host you in the future.

8/10 – Goed

Andrew

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great travel hotel. Across the street from a Safeway. Handy.
1 nacht verbleven in april 2024
Reactie van cybercme op 28 apr 2024
Thank you for taking the time to send back a rating, Andrew. On behalf of our entire team, I would like to thank you for letting us know how we did. We hope for an opportunity to properly host you in the future.

6/10 – Redelijk

Bowe

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel maids tried to come in at 9am, when checkout is 11am. Was still asleep
1 nacht verbleven in april 2024
Reactie van cybercme op 28 apr 2024
HI, Bowe. Unless a guest puts a do not disturb sign, housekeeping always knocks before entering a room.We apologize if you were awaken by housekeeping trying to know which rooms are vacant.Thank you for choosing us and we hope you'll give us another try next time you visit our beautiful Lassen County California.

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient for our travel plans. Easy to find. Very clean nd comfortable.
1 nacht verbleven in april 2024
Reactie van cybercme op 25 apr 2024
Greetings, Steve.We appreciate your feedback. Our goal is to keep you coming back by being just as you found us.Thank you for the 5-star rating and willingness to let us know how we did.Peace be yours till we have the pleasure of your return.

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice. Great breakfast with gluten free options.
1 nacht verbleven in april 2024
Reactie van cybercme op 22 apr 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 – Goed

Brooke

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Clean but smelly
1 nacht verbleven in maart 2024
Reactie van cybercme op 6 apr 2024
Hey, Brooke.Thanks for choosing Comfort Inn & Suites on your recent visit to Lassen County, California.We didn't see a call from your during your stay to address any issues of odor that were off-putting. We staff our front desk 24-hours a day to handle any issue that may impede your comfort and rest.We hope to have an opportunity to do even better for you next time you travel our way.

10/10 – Uitstekend

Sandra and Nick

1 nacht verbleven in maart 2024
Reactie van cybercme op 22 apr 2024
Greetings, Sandra and Nick.Your business is much appreciated thank you for sharing your experience with us and our online community.We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our way.Safe travels be yours till then. :-)

10/10 – Uitstekend

Norman, Ottawa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place for an overnight stay while cruising the area.
1 nacht verbleven in maart 2024
Reactie van cybercme op 1 apr 2024
Thank you for sending back a rating after your stay, Norman.We appreciate your business and hope to see you each time you travel our way.We wish you safe travels till we do!

10/10 – Uitstekend

Christy, Redmond

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property to the east is under construction so there is a mess everywhere outside but overall inside is nice
1 nacht verbleven in maart 2024
Reactie van cybercme op 31 mrt 2024
Thank you for the high marks and review after your stay, Christy.Please know your business is much appreciated and we hope you'll be with us next time you travel our way.Safe travels be yours till we see you again.

8/10 – Goed

Bekah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here on our way to Oregon, the staff was great and provided a roll away bed within a few minutes of requesting one. Good place to stay with kids.
1 nacht verbleven in maart 2024
Reactie van cybercme op 30 mrt 2024
Thank you Bekah!We appreciate your business and taking a minute to send back a rating.We'd love to be your go-to hotel each time you visit our part of Northern California and wish you travel mercies till we see you again.

10/10 – Uitstekend

Sara, Berkeley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable and quiet. I didn't try the breakfast, but there is a Starbucks nearby. There is no elevator.
3 nachten verbleven in maart 2024
Reactie van cybercme op 27 mrt 2024
Hey, Sara.Great to have you with us. We hope you'll get a chance to try our breakfast next time. Our guests tell us it is quite yummy!We hope you'll be with us again each time you travel our way!

2/10 – Ontzettend slecht

Olivia

1 nacht verbleven in maart 2024
Reactie van cybercme op 12 apr 2024
Hi, Olivia.We see that you booked and prepaid with an online entity. We also see that you didn't cancel your reservation with them or us; and unfortunately, we not connected to the financial part of this transaction.We regret we're being held responsible for an issue out of our control to intervene.We hold no animus toward you and hope you'll consider actually staying with us sometime in the future to discover we're all about guest comfort and satisfaction.

10/10 – Uitstekend

Ann

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean with a good bed. The staff was very helpful & pleasant. We would stay there again!
1 nacht verbleven in maart 2024
Reactie van cybercme op 22 mrt 2024
Greetings, Ann,Nothing says we did it right more than a return visit.Thank you for sending back a review and sharing your thoughts about our Comfort Inn & Suites.We'll look for your return next time you travel our way!

10/10 – Uitstekend

albert, las vegas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything was good
1 nacht verbleven in februari 2024
Reactie van cybercme op 2 mrt 2024
Thank you Albert!We appreciate your business and taking a minute to send back a 5-star rating.We'd love to be your go-to hotel each time you visit our part of Northern California and wish you travel mercies till we see you again.

8/10 – Goed

Rebecca Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and comfortable. Walls and doors are thin, but fortunately I didn’t have noisy neighbors.
1 nacht verbleven in februari 2024
Reactie van cybercme op 27 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Feedback is what we use to further our constant improvement. We hope for another opportunity to properly host you in the future.

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Service, cleanliness, and quiet.
1 nacht verbleven in februari 2024
Reactie van cybercme op 23 feb 2024
Thank you for the high marks after your stay, Donald.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.Safe travels till we see you again.

10/10 – Uitstekend

Michael, Sunnyvale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van cybercme op 12 feb 2024
Greetings, Michael.Thank you for choosing Comfort Inn & Suites. We appreciate our feedback and hope we'll be your go-to hotel each time you visit Lassen County.Safe travels be yours on all your journeys

10/10 – Uitstekend

Maura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great customer service 👏
2 nachten verbleven in februari 2024
Reactie van cybercme op 10 feb 2024
Thank you for the high marks after your stay, Maura..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 – Uitstekend

LAPRIEL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free breakfast and it was great.
1 nacht verbleven in januari 2024
Reactie van cybercme op 25 jan 2024
Hi, Lapriel.Thank you for choosing Comfort Inn & Suites.We appreciate your feedback and hope we'll be your go-to hotel each time you visit part of Northern California.Safe travels be yours on this and all future journeys!

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van cybercme op 22 jan 2024
Greetings, Scott.Thanks for staying with us and leaving a rating.We do appreciate you and your business and hope we have the pleasure of your safe return to us again next trip our way!

10/10 – Uitstekend

Rebecca

1 nacht verbleven in december 2023
Reactie van cybercme op 11 jan 2024
Greetings, Rebecca.Thank you for sharing your feedback with us, we appreciate your 5-star rating and hope you'll be us for another visit soon!

8/10 – Goed

christopher

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable beds. Stopped here a couple of times as beds were so comfortable. Basic hotel breakfast but good coffee
1 nacht verbleven in december 2023
Reactie van cybercme op 26 dec 2023
Thank you for the high marks after your stay, Christopher.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 – Uitstekend

Amanda

2 nachten verbleven in december 2023
Reactie van cybercme op 26 dec 2023
Thank you for the high marks after your stay, Amanda..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 – Uitstekend

Marylynne

Sunshine trip
Rooms are very nice and clean. We really enjoy the hot breakfast in the morning !
1 nacht verbleven in december 2023
Reactie van cybercme op 26 dec 2023
Thank you for the high marks after your stay, Marylynne..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van cybercme op 26 dec 2023
Thank you for the high marks after your stay, Wayne..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 – Uitstekend

Eddie

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van cybercme op 26 dec 2023
Thank you for the high marks after your stay, Eddie..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 – Uitstekend

Amanda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property, here for work. Had everything needed and even helped me out with a toothbrush!
3 nachten verbleven in december 2023
Reactie van cybercme op 26 dec 2023
Thank you for the high marks after your stay, Amanda..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 – Uitstekend

Daniel

1 nacht verbleven in mei 2023
Reactie van cybercme op 26 dec 2023
Thank you for the high marks after your stay, Daniel..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 – Uitstekend

David, Bend

Positief: Netheid, staat van de accommodatie en faciliteiten
Can conveniently located to walk to the pizza factory. Also, breakfast was quite good
1 nacht verbleven in december 2023
Reactie van cybercme op 26 dec 2023
Thank you for the high marks after your stay, David..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

6/10 – Redelijk

Maria

Zakenreiziger
1 nacht verbleven in november 2023
Reactie van cybercme op 15 nov 2023
Greetings, Maria.Thanks for staying with us and taking a minute to send up a 5-star rating.We'll always do our best to keep you coming back and look forward to your safe return next trip!

10/10 – Uitstekend

Dionne

2 nachten verbleven in november 2023
Reactie van cybercme op 5 dec 2023
Thank you for the high marks after your stay, Dionne.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

8/10 – Goed

MICHAEL, Winston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay here when passing through to Oregon. Always happy with the room. But..this time I was in room 220 and it was crazy to me how loud the neighboring rooms plumbing was...every shower, flush, or running of the water in the rooms on either side of me was annoyingly loud. I'll keep staying here...but not in room 220...! Otherwise,,great as always, except no WiFi due to an internet outage that effected the entire town... Mr. Wright (he said Wright was his first name..unsure on spelling) was awesome checking me out and gave me a credit due to the no wifi...Great young man..!!
1 nacht verbleven in november 2023
Reactie van cybercme op 6 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 – Goed

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Have stayed here many times over the years!
1 nacht verbleven in november 2023
Reactie van cybercme op 3 nov 2023
Great to have you back each time, Greg.We appreciate your business and look forward to having you back again next time your venture our way!

10/10 – Uitstekend

Grant

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van cybercme op 2 nov 2023
Thank you for the high marks after your stay, Grant.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

8/10 – Goed

Ronald, Sparks

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very nice. However, the drain in the tub would not stay down on its own to take a bath and the "Kleenex" and toilet paper were quite rough on the skin.
1 nacht verbleven in oktober 2023
Reactie van cybercme op 30 okt 2023
Greetings, Ronald.I am sorry we didn't quite meet your expectations during your recent stay. We hope to have another chance to earn your business again.

10/10 – Uitstekend

CARRIE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great choice
Very comfortable, clean and quiet stay. My favorite kind. Would definitely return for future stays.
1 nacht verbleven in oktober 2023
Reactie van cybercme op 30 okt 2023
Greetings, Carrie.Thanks for staying with us and taking a minute to send up a 10 Rating.We'll always do our best to keep you coming back and we look forward to your safe return next trip!

8/10 – Goed

Debbie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in oktober 2023
Reactie van cybercme op 26 okt 2023
Hi, Debbie.Thanks for staying with us and leaving a rating.We do appreciate you and your business and hope we have the pleasure of your safe return to us again next trip our way!

8/10 – Goed

Donald

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, comfortable, and quiet.
1 nacht verbleven in oktober 2023
Reactie van cybercme op 23 okt 2023
Hi, Donald.Thanks for staying with us and taking a minute to send back a review.We'll always do our best to keep you coming back and we look forward to your safe return next trip!

8/10 – Goed

Wilfried

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort Inn & Suites
Das Bad benötigt eine Renovierung, Netter Empfang, gutes Frühstück.
1 nacht verbleven in oktober 2023
Reactie van cybercme op 31 okt 2023
Vielen Dank für Ihren letzten Aufenthalt bei uns. Es tut uns leid, dass wir Ihre Erwartungen dieses Mal nicht erfüllt haben. Wir hoffen, dass wir das nächste Mal, wenn Sie uns besuchen, das Vergnügen haben werden, Ihnen behilflich zu sein.

10/10 – Uitstekend

Irene

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van cybercme op 21 okt 2023
Thank you for the high marks after your stay, Irene.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

8/10 – Goed

Aaron

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect room for the night. Thank you!
1 nacht verbleven in oktober 2023
Reactie van cybercme op 18 okt 2023
Thanks for the positive feedback, Aaron.We appreciate your business and hope to have you back with us each time you travel or way!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean room. Friendly staff.
1 nacht verbleven in oktober 2023
Reactie van cybercme op 17 okt 2023
Thank you, Traveler!We appreciate your feedback and hope we'll have the pleasure of your return again soon.

10/10 – Uitstekend

VICTORIA

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect
2 nachten verbleven in oktober 2023
Reactie van cybercme op 16 okt 2023
Hi, Victoria.Thanks for staying with us and taking a minute to send up a 5-star rating!We'll always do our best to keep you coming back and we look forward to your safe return next trip!

6/10 – Redelijk

Robert

Reisde met familie
Negatief: Netheid
Dirty toilet
Toilet was really dirty.
1 nacht verbleven in oktober 2023
Reactie van cybercme op 17 okt 2023
Gosh, we're sorry for the misstep on your recent visit.If you stay with us again, please know a quick call to our front desk will give us the opportunity to show our commitment to your complete comfort while you are with us.We wish you safe travels and hope we have the chance to do even better for you next time.

6/10 – Redelijk

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First night laugh neighbors with kids. Second night much quieter. Easy access to facility. Local pizza restaurant was great.
2 nachten verbleven in oktober 2023
Reactie van cybercme op 15 okt 2023
Hey, John. please don't hesitate to give our front desk a call If a neighboring guest is being discourteous so we may intervene on your behalf.Our goal is your complete comfort and rest, so we hope to have another opportunity to provide that for you next time you travel our way.

6/10 – Redelijk

Alfonso

Reisde met familie
Positief: Netheid, personeel en service
3 nachten verbleven in oktober 2023
Reactie van cybercme op 14 okt 2023
Greetings, Alfonso.I am sorry we didn't quite meet your expectations during your recent stay. We didn't see any comments as to what didn't measure up, so please let us know how we could improve. We hope to have another chance to earn your business again.

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Availability of quiet upper floor room on backside of the property.
1 nacht verbleven in oktober 2023
Reactie van cybercme op 13 okt 2023
Hi, Leslie.Thanks for staying with us and taking a minute to send up a 5-star stamp of approval.We'll always do our best to keep you coming back and look forward to your safe return next trip!