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Beoordelingen van Travel Inn

2.5 out of 5
Travel Inn
1067 Main Street, Susanville, CA

Beoordelingen

3,4
Gastenscore: 10 - Uitstekend. 3 van 216 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 216 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 216 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 216 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 131 van 216 beoordelingen" "

3,8/10

Netheid

4,8/10

Personeel en service

3,4/10

Voorzieningen

3,2/10

Staat van de accommodatie en faciliteiten

4,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

George

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Easily the most sketchy room I have ever had.
2 nachten verbleven in juni 2022

6/10 – Redelijk

armando

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Last minutes stay..$75.
1 nacht verbleven in juni 2022

4/10 – Matig

Kyle

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Can’t Recommend!
Positive- The hotel refunded one night that I pre-paid. I checked out after the first of a two night booking. It was the right thing to do to refund for a night I didn’t stay there. Negative- little sleep. TV from other room played loudly all night. Music with heavy bass pumping after TV turned off at 3:30 am. “Hotel” clearly has long term residents; Room extremely outdated and grungy feel, even if sheets and towels are clean. Stale smoke smell. No staff at location when I arrived or left. This place really should just convert to long-term, low-price housing and not call itself a hotel. Poor facilities overall and a regrettable stay.
2 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Ruby

Reisde met familie en kleine kinderen
Negatief: Netheid
The lady that checked me in was really nice. But the cleanliness was crap. Dirty floor, stained bed mattress and a lot of flies. My husband called n the guy said he would come spray, but when we got back after my nephew graduation there was a can of raid in front of the door and the door wasnt fully shut- my husband was able to just push the door open w/ out using key.
1 nacht verbleven in juni 2022

4/10 – Matig

Richard

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Dirty run down place. Not worth the price
1 nacht verbleven in juni 2022

4/10 – Matig

Jolene

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Building is in terrible shape. Many rooms have permanent residents. Lots of filth outside. Room was sketchy at best. Check in lady was nice.
1 nacht verbleven in mei 2022

8/10 – Goed

Theresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice, clean, quiet
1 nacht verbleven in februari 2022

4/10 – Matig

PRADEEP

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
THE ROOM WAS VERY DIRTY THAT WAS MY MAIN CONCERN.
1 nacht verbleven in november 2021

4/10 – Matig

Coach

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff was great but the actual property was pretty outdated.
1 nacht verbleven in november 2021

2/10 – Ontzettend slecht

Linda

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Smoky from wild fires. We couldn't breathe
1 nacht verbleven in mei 2021

2/10 – Ontzettend slecht

Carlos

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is criminal to pay to stay here. No staff on site, no electricity in the room, nobody answers the phone, rooms are filthy and floor not mopped. Made numerous calls and worker advises me he knows the electricity doesnt work and nothing they can do about it. Our rooms were not cleaned or replaced towels. Had hair all over in my bed from previous guest. Filthy mess and managers not on site or answer phones.
2 nachten verbleven in oktober 2021

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not recommended
They didn't hold a room for us. We ended up in an over flow room that was horrible. It's the worst hotel room I've stayed in
1 nacht verbleven in september 2021

2/10 – Ontzettend slecht

Lisa

Reisde met huisdieren
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No onw was at fronr desk door was locked no emplyees in sight. No one wiuld anwer phone eirhwr. Even a expedia rep called and no answer. Very unhappy having to find another place to stay...
1 nacht verbleven in september 2021

2/10 – Ontzettend slecht

Antonio

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bed Bugs
Bed bugs everywhere. Dirty, smelled like feet, bugers on the wall, dirty toilet and the Manager promised me a full refund as I'm on a tight budget. I've been leaving messages and no response. Very bad experience and no compassion, under my circumstances. Hotel.Com, how can you endorse such a shameless establishment?
Bed 🐛#1
Bed. 🐛#2
Bed Bug #3 and the Infantry was coming looking too attack. Disgusting!
1 nacht verbleven in september 2021

8/10 – Goed

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The service was great. Judy is awesome
2 nachten verbleven in september 2021

2/10 – Ontzettend slecht

Tonisha

7 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Tim

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dead bugs all over bathroom and live bugs in the bed. Not bed bugs but big bugs. St
1 nacht verbleven in augustus 2021

2/10 – Ontzettend slecht

Caleb

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The check in lady was helpful. The room was filthy and the bottom of our shoes bacame black with the filth. Handles were broken and we slept on top of the bed in our own blankets.
1 nacht verbleven in augustus 2021

2/10 – Ontzettend slecht

Kevin

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Disgustingly filthy. Stained sheets, filthy walls, thick clump of hair stuck to the tv remote.
7 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was the filthiest, most run down motel I have ever seen. I could go on and on, but suffice it to say I doubt it would pass a health inspection, fire safe inspection, or ANY kind of inspection. A $40 room for $90, what a rip off!
3 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i reserved this property thru expedia. when arrived at property, within appropriate timelines, the office staff was not present. we spent an hour calling the number provided by expedia/google & what number the property listed on the door. once the office staff finally answered our call, the gentlemen on the other end said he would be down less than 5 mins. no one arroved, we waitied another hour before calling expedia to inform them of this. it took thme maybe another hour to get ahold of someone represwnting the property which claimed to be the property manager. the travel inn property manager stated that they apologize and would not be charging us and also that they agreed to cancel reservation. later on thay evening, around 12am, the travell inn charged ua anyways. i contacted expedia again 2 times, to file complaint in regards to the property again thru expedia chat and over the phone, they stated i would be refunded but no refund has been made, ive yet to hear back from any of them. i will be filing screenshota and recrodings to BBB, Expedia, travel sites, blogs etc. hopefully expedia and other sites determine thay participating in any such business with this property is a huge liability and that their customers well being and financial saftey is of the utmost concern.
1 nacht verbleven in augustus 2021

4/10 – Matig

Michael

Negatief: Netheid, personeel en service
Better off in a tent
The personnel weren't even on sight. I had to call multiple times to get checked in. It was fifteen minutes before the desk clerk showed up. Would not recommend in any way.
1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

Sarilee

Zakenreiziger
Negatief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in juli 2021

2/10 – Ontzettend slecht

Lawrence

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2021

6/10 – Redelijk

Ken

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

William

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
I didn’t even stay. It was too filthy. I will be requesting a refund or contest on my credit card.
1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place was a scary ass dump don’t recommend it to anybody
1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was absolutely filty...an absolute slum. There was broken furniture in the parking lot. Our room was so disgusting with a hanging shower door, black mold and dumpster furniture, we left truly 5 min after checking in. You are better off in a rest area sleeping in your car.
1 nacht verbleven in juli 2021

4/10 – Matig

Tri

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Be honestly to future guests I would not recommend this motel. We checked late and only to know they said the hotel was over booked then moved us to another hotel to stay overnight. The other at the same poorly condition.
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Carmen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid
WE TRIED TO CHECK IN, THEY HAD NO ELECT. AND DIDN'T KNOW WHEN THEY COULD CHECK ANY ONE IN. THEY ARE RENTING TO HOMELESS.. THE OUTSIDE HALL WAYS WAS DIRTY, DIRTY, DIRTY DIRTY.. WE WOULD NEVER STAY AT THIS MOTEL . SHOULD TAKE IT OFF YOUR LIST OR YOU WILL GET MANY COMPLAINTS.
5 nachten verbleven in juni 2021

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay only if it's your last resort
The area of the hotel was okay. The parking area was literally like a dump site. When arrived for check-in no one was there. Had to called to see if anyone was even there to check us in. Which I had to wait about 15 minutes before the person arrived. When I entered the room, it smelled like someone had previously smoked in there. Found a drill bit on the bed. Smoke detectors and CO2 sensors were on the shelf of the drawers with no batteries in it. The bed was even worst. It was springy and worned. The sheets were stained and cigarettes burned marks. I went and lefted everything off the bed to check for bed bugs. Thank goodness it was cleared of that. Ended using towels to sleep on. The sink and bathrooms were okay. Toilet was low but flushes good. Showers had a decent pressure but not fit for someone who is over 6 foot tall. There were stains on the ceiling and floors. Some bugs were crawling around but ended killing them myself. It was only spiders and ants. The walls are thin and some of the neighbors were noisy. Overall for the stayed it was terrible. Unfortunately, I had to settled down for the night since driving 20 hours. Definitely not worth the price.
Stains on sheets
More stains on sheets and pillows
Old heating units that doesn't work.
AC runs but not great. Smelled mildew.
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My table was dirty when arrived my feet were black at bottom from walking on the floor they don’t mop floors apparently just overall not good experience period. My room had no lighting I had to request lamps the lady asked me if I wanted to change the light bulbs I was n shock considering I just had surgery. Room was cold they lost my ac remote just careless claim hotel was full yet parking lot was empty.
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property should be condemned. The roof had holes in it. The occupants looked like vagrants. Do not advertise this property
1 nacht verbleven in juni 2021

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
The property isn't new and is rather Rundown but I had a very restful night and was not bothered by anybody during my stay.
1 nacht verbleven in mei 2021

2/10 – Ontzettend slecht

Kristen

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay away from this place!
Terrible! Room smelled so bad. Reddish-brown stains on sheets. Super hot because AC wasn’t working. I asked for clean sheets and he handed them to me and told me to just take the other ones off and throw them on the floor. And 3 doors down was a room that was completely burned up in a fire. No hair dryer. Mirror on bathroom wall was so high up there I had to stand on a chair. Never again!! I actually considered sleeping in my car and then just using the room to get ready in the morning but there was too many creepy people that live at that hotel drinking in the parking lot.
1 nacht verbleven in mei 2021

2/10 – Ontzettend slecht

Ryan

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
It was a run down dump.
2 nachten verbleven in mei 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property didn’t feel safe at all. Multiple cars had cracked windows. It was a busy place. A lot of people walking around late too
1 nacht verbleven in april 2021

8/10 – Goed

Steven

1 nacht verbleven in april 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2021

2/10 – Ontzettend slecht

Joanne

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Toilet did not flush
1 nacht verbleven in maart 2021

2/10 – Ontzettend slecht

Rickey

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place was a crack house.Even the management didn't stay there.No parking.I want my money back.
1 nacht verbleven in februari 2021

4/10 – Matig

RICHARD

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
A dilapidated hotel
The night clerk was fantastic, great service! The building however should be torn down and rebuilt. The bed was old and lumpy, the pillows were flat, the floors were creaky, the heater was squeaking. Again, great service however.
1 nacht verbleven in december 2020

2/10 – Ontzettend slecht

Wesley

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gross place
Crappy
1 nacht verbleven in september 2020

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The lady at the front desk was nice. But the bedding had a yellow stain on sheets floor was sticky bed was not comfortable and the walls were super thin can hear the next room conversation thankfully my daughter was sleep to hear it.
1 nacht verbleven in december 2020

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in oktober 2020

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst ever.
Check in took 30 mins. couldn't get anyone in locked office. Room was terrible, dirty, everything broken, nothing worked. No refunds no cancellations, now I know why. Worst stay ever. Hotels.com should not offer this hotel at any cost.
1 nacht verbleven in oktober 2020

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in oktober 2020

6/10 – Redelijk

Jon

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not the kind of motel I expect to find on Hotels.com. Scary kind of place. No staff on site. Odd layout. Lots of stairs. Worst motel I've been to in years.
1 nacht verbleven in oktober 2020