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Beoordelingen van Ramada Resort by Wyndham Dead Sea

4 out of 5
Ramada Resort by Wyndham Dead Sea
Dead Sea Road, Sweimeh

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 78 van 236 beoordelingen" "
Gastenscore: 8 - Goed. 75 van 236 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 236 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 236 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 236 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Lennert

Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in november 2019
Reactie van Ramada Resort Dead Sea op 24 nov 2019
Dear Sir/ Madam Thank you for sharing your experience with us and looking forward to welcome you back again . Regards

8/10 – Goed

laurent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Zaid op 19 jun 2019
Dear Sir / Madam , Thank you for your feedback , we will take your comments and provide it to the concerned department Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
lekker buffet, BBQvlees wel telkens te snel op. Privé strand aan de dode zee is pluspunt, wel 600m stappen. Kamers zijn goed.
1 nacht verbleven in mei 2019
Reactie van Zaid Al Thaher op 19 jun 2019
Dear Sir / Madam , Thank you for your Positive feedback , we will take your comments and provide it to the concerned department Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Mooi hotel bij de dode zee. Restaurant was alleen een buffet, te lawaaiig en eten viel tegen. Helaas waaide het toen wij er waren en mochten we de dode zee niet in, gelukkig wel op het openbare strand iets naar het zuiden. Voor de rest prima faciliteiten, al merk je dat het hotel wat ouder is.
1 nacht verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018

6/10 – Redelijk

Frank, Amsterdam

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Disappointing location
Very hard to find, especially in the dark. Hotel was almost empty, restaurant and bar were therefore also closed earlier then scheduled. It was pretty hard to arrange a drink after we arrived at 22h. Location is poor, no beach to the dead sea is available. Herefore you need to buy day tickets at other resorts before you can dive into the salty water.

10/10 – Uitstekend

Ryan, Toronto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a bit off the beaten path but I kind of enjoy that. Signage to the hotel itself is somewhat of a challenge if you come in at night. Property itself is nice and I love the shuttle to the Dead Sea.
1 nacht verbleven in september 2023
Reactie van Best Regards, Alaa Darweesh Front Office Manager op 28 okt 2023
Dear Valued Guest ,Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon!

10/10 – Uitstekend

Chris

1 nacht verbleven in september 2023
Reactie van Best Regards, Alaa Darweesh Front Office Manager op 28 okt 2023
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.

10/10 – Uitstekend

rémi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bien super piscines
1 nacht verbleven in september 2023
Reactie van Best Regards, Alaa Darweesh Front Office Manager op 28 okt 2023
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.

8/10 – Goed

Julianne, Mosman

Positief: Netheid, voorzieningen
Not very clear with the dining options available and different staff members tell you different times and places to eat. Even wanted to charge for a milk sachet to have a cup of tea in my room which was meant to be included. No information in the room about eating options either other than a room service menu.
2 nachten verbleven in september 2023
Reactie van Best Regards, Alaa Darweesh Front Office Manager op 28 okt 2023
Dear Valued Guest ,Greetings from Ramada Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking forward to welcome you back soon.

2/10 – Ontzettend slecht

Gd

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Best Regards, Alaa Darweesh Front Office Manager op 3 sep 2023
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Best Regards,Alaa DarweeshFront Office Manager

8/10 – Goed

Lucie

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Correct
Hôtel correct, buffet satisfaisant, pas simple d’y accéder de nuit
1 nacht verbleven in augustus 2023
Reactie van Alaa Darweesh Front Office Manager op 3 sep 2023
Dear Lucie ,Greetings from Ramada Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking forward to welcome you back soon. Best Regards,Alaa DarweeshFront Office Manager

6/10 – Redelijk

Paolo Giorgio

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Alaa Darweesh Front Office Manager op 3 sep 2023
Dear Paolo Giorgio ,Greetings from Ramada Dead Sea Resort & SpaThank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Once .We look forward welcoming you back which we truly hope will be really soon. Best Regards,Alaa DarweeshFront Office Manager

10/10 – Uitstekend

Asad

2 nachten verbleven in augustus 2023
Reactie van Best Regards, Alaa Darweesh Front Office Manager op 18 nov 2023
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.

8/10 – Goed

Ahmed

Positief: Netheid, personeel en service en voorzieningen
Very nice and quite. It has private beach.big swimming pool. I recommend this place for everyone.
1 nacht verbleven in augustus 2023
Reactie van Alaa Darweesh Front Office Manager op 3 sep 2023
Dear Ahmed , Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regards,Alaa DarweeshFront Office Manager

10/10 – Uitstekend

Beverly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conforme à la description. Personnel chaleureux et accueillant. Navette gratuite pour se rendre à plage privée de la mer morte.
1 nacht verbleven in augustus 2023
Reactie van Alaa Darweesh Front Office Manager op 3 sep 2023
Dear Beverly, Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regards,Alaa DarweeshFront Office Manager

10/10 – Uitstekend

Ahmed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and close enough to the Dead Sea. They have shuttles to take you to a private beach or you can walk for about 10 minutes to their private beach.
1 nacht verbleven in augustus 2023
Reactie van Alaa Darweesh Front Office Manager op 3 sep 2023
Dear Ahmed , We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon. Best Regards,Alaa DarweeshFront Office Manager

2/10 – Ontzettend slecht

salem

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Poor property condition
1 nacht verbleven in juli 2023
Reactie van Alaa Darweesh Front Office Manager op 3 sep 2023
Dear Salem , Thank you for your valuable feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do a necessary action so no re-occurrence will happen. Once again Thank you and we are looking forward to welcome you back soon. Best Regards,Alaa DarweeshFront Office Manager

2/10 – Ontzettend slecht

Zaina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023

8/10 – Goed

Mayra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is professional, helpful and friendly

2/10 – Ontzettend slecht

Ottavio

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sporca. Colazione pessima. Stanza che affaccia sul parcheggio dove arrivano i bus dei turisti a tutte le ore e gas di scarico e rumori sono insopportabili. Ho trovato della spazzatura sotto il letto, ho segnalato alla reception. Un errore mi hanno risposto. Dopo 5 ore torno in stanza e non era stato pulito nulla. Servizio Navetta-spiaggia comodo. Piscina sporca.
1 nacht verbleven in mei 2023

6/10 – Redelijk

Gaurab

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Too crowded, unfriendly staff, they keep on asking what time are you checking out multiple times.

8/10 – Goed

sara

Reisde met partner
Positief: Netheid, personeel en service
Camera spaziosa e pulita, phon non funzionante ma sostituito in 20 minuti. Resort grande ma servizi non eccellenti, navetta gratuita per la spiaggia del mar morto. Colazione da migliorare.

8/10 – Goed

Gaetan

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Hôtel de bonne qualité vieillissant, spécial touriste européen. Très bien situé pour l'accès à la mer morte.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Willy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour avec personnel attentif
Très bon séjour.
2 nachten verbleven in april 2023

10/10 – Uitstekend

regnier

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent établissement. Personnel très agréable (Saamer parle très bien français). La piscine est très belle.
1 nacht verbleven in april 2023

8/10 – Goed

CESAR USIEL, HAMMOND

Positief: Personeel en service, voorzieningen
Price
2 nachten verbleven in april 2023

10/10 – Uitstekend

Rafael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy recomendado!
Hotel muy cómodo y con excelente acceso al mar muerto con su propio shuttle. el buffet esta delicioso y la habitacion super comoda y limpia.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

James, Great Barr

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a good modern hotel that suffers a little from its location, which is fairly isolated and away from other resort hotels. Nevertheless, the hotel is modern and well maintained, with two fantastic swimming pools - one with a water slide and a swim-up pool bar. Unlike some other resort hotels where you can walk to the Dead Sea, you'll need to take the free mini-bus shuttle instead. The hotel has its own car park, with plenty of free spaces. The room was very clean with a balcony offering a view of the Dead Sea. There was also WIFI access throughout the hotel. Dining options were okay, with a BBQ snack bar near the pool, the Sunset Terrace and the main restaurant that offers a dinner buffet for $15 JOD. Service in the restaurant for drinks was pretty slow and we finished our dinner before anyone came to take our drinks order. You should also be aware that this hotel did not serve any alcohol during our stay. Many other Dead Sea resort hotels do serve alcohol. Check-in was good, albeit they rigidly enforce the 3pm check-in time. However, you can use the pool whilst you wait to check-in and they provide free towels for you to use. Just make sure you've got your swimming gear on to make getting changed easier on arrival!

6/10 – Redelijk

rodrigo, madrid

Positief: Netheid, staat van de accommodatie en faciliteiten
The beach needs some searious cleaning and lets be hones you go for the beach
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Marta

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

SAM

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
don't nonrefundable
Reactie van Reservation department op 19 mrt 2023
thanks you for feed back

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Personeel en service, voorzieningen
We got upgrade to bigger room so it was nice. The room has view of the Black Sea. We walked to the private beach which was a nice walk. Had a lot of fun on the beach. Great hotel and stay.
1 nacht verbleven in maart 2023
Reactie van Reservation department op 16 mrt 2023
Dear Jeffrey,thank you ,

6/10 – Redelijk

Paul

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Preis Leistung top. Hotel selbst jedoch in die Jahre gekommen.
Reactie van Reservation department op 8 mrt 2023
thanks for feed back

8/10 – Goed

Austyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay at the Ramada very much. The staff is very helpful and friendly. The one thing I would change is adding water stations for free water around the hotel. If outside food and drink are not allowed, the least you can do is put out some sort of free water, so you aren’t having to spend 2 dollars for a bottled water.
3 nachten verbleven in februari 2023
Reactie van Reservation department op 8 mrt 2023
thanks for feed back

10/10 – Uitstekend

Brett

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Reservation department op 8 mrt 2023
thanks for feed back

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t recommend
I’m not one for leaving reviews but I had to on this occasion. The hotel had a terrible smell! The smell was inside and outside of the hotel including the room. The room was mediocre, expected better from the Ramada. The air conditioning wasn’t working even though it sounded like it was, there was no cold air coming out. The bed linen made us feel itchy and the floor was not clean. Not to mention there were flies everywhere! We found dead flies in the room and around the hotel. The food was expensive and terrible. There is nothing around and you’re not allowed to bring your own food into the hotel. We ended up checking in at another hotel the next night and had a fabulous experience there! Super disappointed - this hotel / resort was icky!
3 nachten verbleven in februari 2023
Reactie van Alaa op 26 feb 2023
Dear Valued Guest , Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Best Regards,Nedal MasadehGeneral Manager

10/10 – Uitstekend

Halimata

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Reservation department op 8 mrt 2023
thanks for feed back

10/10 – Uitstekend

DIDIER

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Bara

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was affordable
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Le falta un poco de mantenimiento al hotel, pero en general está bien y cómodo. Los cuartos son muy amplios y con buenas vistas. Para acceder al mar muerto tienes que caminar bastante o usar un servicio de transporte que pasa cada 30 minutos.
1 nacht verbleven in november 2022

4/10 – Matig

Emma

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2022

8/10 – Goed

Grama, Lynnwood

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean Good Breakfast Close to Dead Sea Courteous Staff Recommend this place
1 nacht verbleven in december 2022

8/10 – Goed

Elizabeth

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Marco

Reisde met een groep
Cucina PESSIMA. Cibi scotti e igiene in cucina molto molto dubbia. Esempio più clamoroso: uova sode chiaramente avariate che, appena tagliate, hanno sprigionato un forte puzzo e rivelato un tuorlo di colore verdastro

4/10 – Matig

Tetsuya

1 nacht verbleven in november 2022

10/10 – Uitstekend

Mohammad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was perfect and want to thank Eileen originally from Philippine for all her help kindness and generosity. Bassam was so nice. I will come every year.
2 nachten verbleven in november 2022

8/10 – Goed

Lars

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hög standard, men mycket flugor och myggor!
Jättefint hotell med hög standard! Bra strand och skyttelbuss till Döda Havet. T o m buffén var välsmakande. Ligger väldigt öde till, så det finns inga andra restauranger i närheten. Är nog det mest prisvärda alternativet av finhotellen rund Döda Havet. Bra laddningsuttag. Det är VÄLDIGT mycket flugor överallt runt Döda Havet, så var förberedda på detta. Det gäller överallt och inte bara här. Dock var det oerhört mycket mygg på Ramada. Dödade minst 40 st inne i hotellrummet och det satt flera hundra ute på balkongen. Då bodde jag ända på översta våningen. Det var färre i lobby och restaurang. Kan tänka mig att de använder kemikalier där för att bli av med odjuren. Men förutom insekterna var allt bra!
1 nacht verbleven in oktober 2022

4/10 – Matig

Andrew

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Overall the place seemed pretty dirty. There were a tonne of used beds out in the hallways when we arrived. Our room didn't have all the bed sheets replaced so we could see the top of the mattress (there was no mattress cover).
Reactie van AMR op 8 nov 2022
Dear Andrew, Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards,Amr Hazaimeh Reservation Department,