we didn’t realize when booking that they basically require you to check in by 1830. We got there by 2000 and had called...but they made us feel less than welcome and that we had interfered with their dinner plans. We were told we were lucky they stayed and we didn’t have to sleep out on the street.
Once in the room, there was no window to open for fresh air - it was sealed shut and no screen anyway. Couldn’t leave door open because of mosquitoes.
Towels and very old, stained from bleach, and need replacing. Toilet seat and cover worn out and needs replacing.
Internet mostly doesn’t work in room.
Also told that breakfast is only 0800-0900. This was okay, but a surprise. We would have done earlier. It was okay but not much more than just average. Coffee is only filtered coffee.
This could be a nice place, but it needs investment.
The owners have a mission statement 5 of service principles and the statement describes how the owners exist for the customers but this is not the service provided ; if they were taken to heart this would be much better.