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Beoordelingen van Gezinsvriendelijke woning met gedeeld zwembad en bubbelbad - toegang tot het rec centrum!

Gezinsvriendelijke woning met gedeeld zwembad en bubbelbad - toegang tot het rec centrum!
Truckee, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 17 van 38 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 38 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 38 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 38 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 38 beoordelingen" "

7,8/10

Netheid

Beoordelingen

6/10 – Redelijk

Amanda K.

Positief: Netheid
Pros and Cons
Pros: Home was very pretty and very clean. New floors and carpets. Heat was very good, we loved the layout of the home. Cons: I think it's important for guests to know there are about 25 stairs to the front door. We went in the winter and these steps were covered in ice and snow. I was with my 75 year old parents and was very nervous and sorry to take them to such an unsafe situation. I was not informed about this. Also, the wifi was not functional. It would work for 5 seconds and then you would be unable to connect. So, our cellular was poor as well. The TV was a smart tv that would have needed internet to work and did not have network tv either. So, you are really stuck here without entertainment or outside access to information. I think it's important guests knows that before booking. For the older folks in my party that are too old to snow play, they were really stuck inside the home with nothing to do all day. It was sad for them. And if there had been an emergency, unsafe stairs to leave.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Carol J.

Positief: Netheid
Wonderful
Beautiful place with everything you need. Great location if your visiting the ski parks. Kids had a blast!
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Eleena K.

Positief: Netheid
Perfect for a family trip
This is a very comfortable home. Very clean and conveniently located. We enjoyed our stay and look forward to coming back.
2 nachten verbleven in januari 2024

6/10 – Redelijk

Deirdre D.

Great location, bad heating system
We arrived 12/26 around 6pm. The property has no external lights on, which was a bit of a bummer. Location is great for Tahoe Donner resort. The issues we had with the unit were that some of the comforters needed washing (smelled of body odor) and the heating system . There is no forced air in the whole house, just a heated fireplace that only worked briefly on the first night and a radiator/heating vent in the kitchen. There were space heaters in the bedrooms but they did not do much so we ran them a lot out of fear of being cold. The radiator in the kitchen brought warmth to that area and heat rose to the loft but it was worrisome the whole time. The instructions for the heating system was also terrible and incomplete and when we called maintenance, we got lots of "you need to reset the heater" and "I don't know that house well" that was also very irritating. One should not have to be an HVAC tech to turn the heat on. It soured our stay for sure and now I now why it was still available in early December when I booked. There was also some strange things like no handrails on the MANY of the steps up to the unit, which felt dangerous. The hood for the stove also juts our farther than the stove so while cooking I was worried I was going to smack my head. It does not seem up to code in that sense. Bathrooms were good and plenty of hot water. This rental is cheaper per night so if this oddities don't bother you, it's a solid location.
4 nachten verbleven in december 2023
Reactie van VrboOwner op 26 jan 2024
Thank you for sharing your experience, we're pleased that the location of our home served you well! That said, we apologize for the areas you found in need of some TLC and our local manager assured us that the porch lights are typically left on and they will check to ensure that the bulbs are working. The comforters will be checked as well and washed and we appreciate your feedback. We're also glad that you reported the issue with the fireplace so our team could take care of this during your visit. To clarify, there is no forced air and it's not a listed amenity for this home but there is a standard heater. Our local manager assured us that they will check the handrails and we thank you for your comments. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

2/10 – Ontzettend slecht

Kathleen S.

Negatief: Netheid
Uncomfortable stained furniture
Many stairs to climb. Upstairs bedroom so crowded couldn’t move around. All beds and furniture uncomfortable and stained. All carpet was badly stained. Cleaning probably did the best they could. Outdoor deck furniture broken and completely uncomfortable. We left two days early -Just floor fans place in bad shape.
1 nacht verbleven in augustus 2022
Reactie van VrboOwner op 21 jun 2023
Kathleen, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are sorry this home was not comfortable for you. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

8/10 – Goed

John J., Hau’ula, Hawaii, USA

Positief: Netheid
Nice, clean rental
We booked a 4 night stay so we ( grandparents) could be with daughter and granddaughter as the 12 year old competed in a major divisional climbing event in Truckee. We were told we might be able to an earlier check in if no one was there the day before us. No one was there before but we were told, “Sorry, no early check ins” so we waited in the chill for 3 hours in front of an empty house. When 4 o’clock came we entered and it was very clean n looked perfect. Took 6 hours to get heat up from 44 to 54 degrees and a very helpful man was sent to help start fireplace heater but no luck starting so he returned with 3 space heaters. They helped a lot. The rest of the 4 day stay was great temp and a very nice place. Would stay again, n just ask they start the warming early as only one heat source took 8-10 hours to get inside up to 65 degrees.
4 nachten verbleven in mei 2022

4/10 – Matig

David B., Santa Rosa, California

Needs Work - Heating System Not Adequate
We had constant trouble with the heating system. Pilot light had to be restarted several times and the fireplace would not stay on despite multiple adjustments to its thermostat. It was exceptionally cold our first two nights, so this was a real inconvenience. The main heating system for the house is one floor register on the first level. With this unit turning off constantly, it is hard to keep the house comfortable. The dishwasher is falling apart - front panels fell off whenever it was opened and the soap dispenser did not open when we used the dishwasher. Needs to be replaced. Vacasa management company was very responsive to my texts and calls, however, the remote phone support did not solve the problems. The heating system is a serious distractor to the comfort of the house. Otherwise, the unit is well equipped and clean other than some cobwebs in the light fixtures and ceiling corners. The sliding glass doors need cleaning so guests can enjoy the views. Kitchen drawers need cleaning - crumbs in the silverware drawers. Carpets and couches are stained. It's a very worn look, but clean and adequate.
4 nachten verbleven in januari 2022
Reactie van VrboOwner op 21 jun 2023
David - thank you for your review. We apologize for the experience that you had while staying with us and the issues that you encountered. We have contacted the local staff in regards to your comments and the heating at this home is functional. There is a gas fireplace and a working furnace. The furnace was recently inspected and everything was in good shape and working order. We also have this home scheduled for a cleaning. We hope to have an opportunity to best serve you in the future. Thank you!

10/10 – Uitstekend

Sara K.

Positief: Netheid
Review
It was a good property and exactly what I expected. Had a great stay.
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Lisa S.

Positief: Netheid
Great Solo Thanksgiving Week
The house was great for our family of 4. The kitchen was totally set up and enabled us to cook our Thanksgiving dinner. The kids loved the loft for sleeping and playing. The deck full of snow was a great distraction as well. We entered easily and had incredibly quick responses for our few questions. The gas stove easily heated the entire house and was a fun visual. Great get away with our 6 and 9 year old.
5 nachten verbleven in november 2020

6/10 – Redelijk

Annette W.

9/26/20
Overall I would rate this a 3 out of five. We enjoyed our stay, the property mgmt team were great! They responded quickly to a broken toilet handle and also handled our inquiry about using the t.v. The owners should leave instructions on how to use the unit. There were a number of things that concerned us with this house. The hood over the store is downright dangerous and is an accident waiting to happen. It is hanging down very low, easy to bump your head of gouge out an eye. Something should be done about it. A new set of good oven mitts is needed ! We noticed that the barbeque did not have a drip pan and the drippings we going on to paper towels over a rug on the deck - this is an easy fix! The carpet is tired and should be replaced The screen door on the downstairs bedroom needs attention and the closet door is just resting up against the closet opening, again this should be fixed. The pillows are another issue here, no excuse for flat, uncomfortable pillows! The deck is wonderful, just one tiny table out there, put in a larger unit that can seat 6-8
2 nachten verbleven in september 2020
Reactie van VrboOwner op 21 jun 2023
Hi, Annette! We appreciate you letting us know about your visit to Chamonix Chalet. The carpets have been cleaned, the closet door has been fixed, and the grill now has a drip pan. We have asked the owner about the pillows and hood. Thank you!

8/10 – Goed

Kate K., San Francisco, California, USA

Donner get away
This house has everything you need, though it is a bit outdated. It’s clean and comfortable though some items could use replacing, for example the patio furniture. I can’t say enough great things about Heather, the local Vacasa agent. She was so helpful and friendly and responded immediately to a couple of issues with the house. Thank you, Heather!
4 nachten verbleven in juni 2019
Reactie van VrboOwner op 21 jun 2023
Kate, we are so happy to hear you enjoyed your stay! Thank you so much for taking the time to share your feedback with us. We will be sure to pass your suggestions along to Heather to see if the homeowners may want to update the patio furniture in the future. We look forward to hosting you again!

10/10 – Uitstekend

Uka E.

A beautiful place to spend vacation
It has enough space for 8 people (we were 4 adults, 4 kids). Very nice, and quiet. We will definitely come back.
3 nachten verbleven in november 2018

8/10 – Goed

Tawny D.

Relaxing place to stay
Our family of 7 enjoyed this place. We have 5 daughters and there was plenty of room for us. We weren’t able to use to recreational center because there wasn’t clear instructions on where I could find the passes until the day before check out. We ended up finding them in a random kitchen drawer.
3 nachten verbleven in juli 2018

10/10 – Uitstekend

Tary S.

Cozy and Well Equipped
We thoroughly enjoyed our stay at your cabin. Very cozy and well equipped. Great instructions, as well.
2 nachten verbleven in september 2017

6/10 – Redelijk

Geverifieerde reiziger

meh
location is nice and neighborhood is quiet. It's not too far up into Tahoe Donner and close to both the main rec center and the northwoods club. But the property is a bit rough... large ants all over the kitchen, really dated appliance (much of it doesn't work) and furniture, the top railing on the outdoor stairs is broken (be careful with your kids), gas stove is broken, front door lock is hard to operate and barely closes, old broken wood rocking horses with sharp nails sticking out (luckily it was me who cut myself on it, not my kids), etc. it was one of the cheaper options for the weekend so we went with it, so the price probably matches what we received, but probably won't come back to this property in particular.
3 nachten verbleven in mei 2017