Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 733 van 1000 beoordelingen" "
10 - Uitstekend
733
Gastenscore: 8 - Goed. 213 van 1000 beoordelingen" "
8 - Goed
213
Gastenscore: 6 - Redelijk. 32 van 1000 beoordelingen" "
6 - Redelijk
32
Gastenscore: 4 - Matig. 12 van 1000 beoordelingen" "
4 - Matig
12
Gastenscore: 2 - Ontzettend slecht. 10 van 1000 beoordelingen" "
2 - Ontzettend slecht
10
9,2/10
Netheid
9,4/10
Personeel en service
9,4/10
Voorzieningen
9,4/10
Staat van de accommodatie en faciliteiten
9,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Christophe
1 mrt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super ervaring! Aanrader!
Christophe
1 nacht verbleven in februari 2019
Reactie van Raven op 4 mrt 2019
Thank you for your big supporting and look forward to serving you in the future!
10/10 – Uitstekend
Kwan Sze
Reisde met familie en kleine kinderen
13 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
房間很好, 設備也有完善
Kwan Sze
1 nacht verbleven in februari 2024
10/10 – Uitstekend
bumjun
5 jan 2024
Positief: Netheid, personeel en service
bumjun
2 nachten verbleven in januari 2024
Reactie van Miranda Lei op 9 jan 2024
Dear Bumjun,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
10/10 – Uitstekend
Shing Kit Sanki
30 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shing Kit Sanki
1 nacht verbleven in december 2023
Reactie van Miranda Lei op 9 jan 2024
Dear Kit,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
10/10 – Uitstekend
Hyokbu
28 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyokbu
1 nacht verbleven in december 2023
Reactie van Miranda Lei op 9 jan 2024
Dear Hyokbu,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
10/10 – Uitstekend
YIU JOE
Reisde met familie
26 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional Value.
Exceptional. Although may be a bit expensive than nearby 5 stars hotels, however, the experience, room size and service. It’s more value than the others.
YIU JOE
1 nacht verbleven in december 2023
Reactie van Miranda Lei op 9 jan 2024
Dear Yiu Joe,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
10/10 – Uitstekend
KIT YING
Reisde met familie en kleine kinderen
21 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was great. Nice hotel. Highly recommend
KIT YING
1 nacht verbleven in december 2023
Reactie van Miranda Lei op 9 jan 2024
Dear Kit,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
10/10 – Uitstekend
CHU PONG CANLTH
17 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
CHU PONG CANLTH
1 nacht verbleven in november 2023
Reactie van Miranda Lei - BT FO op 23 nov 2023
Dear Guest,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
4/10 – Matig
Kam Wai
14 okt 2023
Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Kam Wai
1 nacht verbleven in oktober 2023
10/10 – Uitstekend
HO PAN
2 feb 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
HO PAN
1 nacht verbleven in februari 2023
8/10 – Goed
Mioiok
2 feb 2022
Mioiok
1 nacht verbleven in januari 2022
Reactie van Miranda Lei op 14 feb 2022
Dear Guest,
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
10/10 – Uitstekend
Sao Hun
Reisde met familie
21 dec 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sao Hun
1 nacht verbleven in december 2021
Reactie van Miranda Lei op 28 dec 2021
Dear Sao Hun,
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
8/10 – Goed
Yuklun
17 dec 2021
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Yuklun
1 nacht verbleven in oktober 2021
Reactie van Miranda Lei op 28 dec 2021
Dear Yuklun
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
10/10 – Uitstekend
Hang-Sum
16 dec 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hang-Sum
2 nachten verbleven in december 2021
Reactie van Miranda Lei op 28 dec 2021
Dear Hang Sum
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
10/10 – Uitstekend
Geverifieerde reiziger
3 dec 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
很好
Geverifieerde reiziger
1 nacht verbleven in november 2021
Reactie van Miranda Lei op 28 dec 2021
Dear Guest
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
10/10 – Uitstekend
Weng Ian
15 jul 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in juni 2020
Reactie van Karmen Chan op 20 jul 2020
Dear valued guest, thank you for taking the time giving us your feedback. At the same time I am glad that you have left with positive memories. Thanks a lot for your review. We look forward to offering you another tranquil experience. Please feel free contact us to take care of you in the near future.
10/10 – Uitstekend
Geverifieerde reiziger
1 apr 2020
Geverifieerde reiziger
2 nachten verbleven in november 2019
Reactie van Karmen Chan op 9 apr 2020
Dear valued guest,thank you for taking the time to share your experience with us. I am glad to hear you had a relaxing holiday and our genuine hospitality has successfully exceeded your expectation.
10/10 – Uitstekend
wing sze
Reisde met een groep, Reisde met familie
21 mrt 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
wing sze
1 nacht verbleven in maart 2020
Reactie van Karmen Chan op 9 apr 2020
Dear valued guest, thank you for taking the time to share your experience with us. I am glad to hear you had a relaxing holiday and our genuine hospitality has successfully exceeded your expectation.
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
10 mrt 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in maart 2020
Reactie van Karmen Chan op 9 apr 2020
Dear valued guest, thank you for taking the time to share your experience with us. I am glad to hear you had a relaxing holiday and our genuine hospitality has successfully exceeded your expectation.
10/10 – Uitstekend
K
Reisde met partner
1 mrt 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Anthony
1 nacht verbleven in januari 2018
Reactie van Karmen Chan op 18 mrt 2020
Dear valued guest, thank you for taking the time giving us your feedback. At the same time I am glad that you have left with positive memories. Thanks a lot for your review. We look forward to offering you another tranquil experience.
10/10 – Uitstekend
Geverifieerde reiziger
22 jan 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dear valued guest, thank you for taking the time giving us your feedback. At the same time I am glad that you have left with positive memories. Thanks a lot for your review. We look forward to offering you another tranquil experience. Please feel free contact us to take care of you in the near future.
10/10 – Uitstekend
Wantok, San Francisco
Reisde met partner
5 jan 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Wantok
3 nachten verbleven in december 2019
Reactie van Karmen Chan op 12 jan 2020
Dear valued guest,
Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future product development.
I am delighted to learn that you had an enjoyable stay and we look forward to your return and to providing you another memorable experience from the Banyan Tree.
10/10 – Uitstekend
Mei ki
23 dec 2019
Positief: Netheid, personeel en service en comfort kamer
Mei ki
1 nacht verbleven in december 2019
4/10 – Matig
Farzana
Reisde met familie
19 dec 2019
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Farzana
3 nachten verbleven in december 2019
Reactie van Banyan Tree Macau op 23 dec 2019
Thank you for taking the time to share your experience with us. We are sorry to hear that there are areas during your stay that does not meet your expectation. We hope that it does not mar your overall experience.
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie en kleine kinderen
11 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Geverifieerde reiziger
2 nachten verbleven in december 2019
Reactie van Raven op 12 dec 2019
Thank you for your feedback and supporting. We look forward to welcome you soon!
10/10 – Uitstekend
Phillip
Zakenreiziger
8 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for Relaxation
Luxury hotel that matches the price. The pool area was better than expected. The water slides was the best I have ever tried.
Lots of shopping there, only draw back is the newly rich Chinese males which are not the most clean guys.
Phillip
5 nachten verbleven in november 2019
Reactie van Raven op 11 dec 2019
Thank you for your support and feedback. We look forward to welcome you soon!
10/10 – Uitstekend
Wan Hwa Daniel
6 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
免費升級
免費升級了房間,房間異常安靜非常整潔!
Wan Hwa Daniel
1 nacht verbleven in december 2019
Reactie van Raven op 8 dec 2019
Thank you for your feedback and look forward to welcome you soon!
10/10 – Uitstekend
Jeongmin
Zakenreiziger
3 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jeongmin
2 nachten verbleven in november 2019
Reactie van Raven op 5 dec 2019
Thank you for your feedback and look forward to welcome you soon!
6/10 – Redelijk
Geverifieerde reiziger
29 nov 2019
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Thank you for your big supporting and feedback. We look forward to welcome you soon!
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met een groep
25 nov 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
房間好大, 但夜晚就睇唔到個景, 塊玻璃反哂光, 而且開唔到露台個門
Geverifieerde reiziger
1 nacht verbleven in september 2019
Reactie van Raven op 27 nov 2019
Thank you for your feedback and look forward to welcome you soon.
8/10 – Goed
Geverifieerde reiziger
20 nov 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in november 2019
Reactie van Karmen Chan op 20 nov 2019
Dear valued guest, thank you for choosing the hospitality of Banyan Tree Macau, We look forward to offering you another tranquil experience.
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
16 nov 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in november 2019
Reactie van nikki mok op 18 nov 2019
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
Anna
Reisde met familie
15 nov 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Anna
1 nacht verbleven in november 2019
Reactie van nikki mok op 15 nov 2019
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
Lap Fan
8 nov 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lap Fan
2 nachten verbleven in november 2019
Reactie van Raven op 27 nov 2019
Thank you for your supporting and look forward to welcome you soon!
10/10 – Uitstekend
Wai Ho
8 nov 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
已經住過唔不止一次 依舊的好
總有不同驚喜澳門只會選悅榕莊
Wai Ho
1 nacht verbleven in oktober 2019
Reactie van Raven op 27 nov 2019
Thank you for your big supporting and look forward to welcome you soon!
8/10 – Goed
Y, 日本
Zakenreiziger
7 nov 2019
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for your big supporting and feedback. We look forward to welcome you soon!
10/10 – Uitstekend
HC William
31 okt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A comfort hotel
A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
HC William
2 nachten verbleven in oktober 2019
Reactie van Raven op 31 okt 2019
Thank you for your supporting and we are looking forward to welcome you soon!
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
25 okt 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay at Banyon tree.
Could not fault this hotel.
All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet.
Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub.
Belon was excellent for breakfast & dinner.
The only issue was the egg station- some days the eggs were pre-made so not very good.
Indoor pool & outdoor pool for Banyan Tree guests only were both great.
I highly recommend this hotel.
Geverifieerde reiziger
5 nachten verbleven in oktober 2019
Reactie van Raven op 26 okt 2019
Thank you for your big supporting and we look forward to welcome you soon!
10/10 – Uitstekend
Geverifieerde reiziger
23 okt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer