Voorkant van accommodatie

Beoordelingen van Garden Villa Hotel

3 out of 5
Garden Villa Hotel
800 Pale San Vitores Road, Tumon, Tamuning

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 240 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 383 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 225 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 93 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 59 van 1000 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

6,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Heel erg schoon. Elke dag schone bedden en handdoeken.
9 nachten verbleven in januari 2020

6/10 – Redelijk

Paul

Reactie van Garden Villa Hotel Staff & Management Team op 29 apr 2024
Thank you for leaving us a review!

10/10 – Uitstekend

UCHIDA

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
I was able to have a relaxing stay in a very quiet environment. However, I felt stressed because the Wi-Fi was sometimes connected and sometimes not. Even when connected, the communication speed was slow.
3 nachten verbleven in april 2024
Reactie van Garden Villa Hotel Staff & Management Team op 29 apr 2024
Thank you for leaving us a review!

10/10 – Uitstekend

Johanna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
comfortable living areas, friendly staff.
1 nacht verbleven in april 2024
Reactie van Garden Villa Hotel Staff & Management Team op 29 apr 2024
Thank you for leaving us a review!

6/10 – Redelijk

Zechariah

1 nacht verbleven in april 2024
Reactie van Garden Villa Hotel Staff & Management Team op 29 apr 2024
Thank you for leaving us a review!

4/10 – Matig

MOTOMI

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Garden Villa Hotel - Management op 9 apr 2024
Hafa Adai, Thank you so much for your feedback!We are very sorry you did not enjoy your stay, we will work harder for improvement.

6/10 – Redelijk

tetsuo

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Kマートやイパオパークまで歩いて行けるのが便利だった
1 nacht verbleven in april 2024
Reactie van Garden Villa Hotel - Management op 9 apr 2024
Hafa Adai, Thank you so much for your feedback!We are very sorry you did not enjoy your stay, we will work harder for improvement.

8/10 – Goed

KANAMI

11 nachten verbleven in maart 2024
Reactie van Garden Villa Hotel Staff & Management Team op 29 apr 2024
Thank you for leaving us a review!

8/10 – Goed

RYUYA

Positief: Netheid, staat van de accommodatie en faciliteiten
21 nachten verbleven in maart 2024
Reactie van Deara Marino/ Garden Villa Hotel Front desk op 28 mrt 2024
Hafa adai,Thank you so much for your stay here with us at Garden villa Hotel and for your honest reviews. We would like to apologize any frustrations or inconvenience that you may have experience. We value our guests here at Garden villa Hotel and we will work harder to improve for the future. Thank you & Have a wonderful day!

10/10 – Uitstekend

Shohei

5 nachten verbleven in maart 2024
Reactie van Garden Villa Hotel - Management op 9 apr 2024
Hafa Adai, Thank you so much for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us, we hope to host you again in the near future.

10/10 – Uitstekend

NAGI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Deara Marino/ Garden Villa Hotel Front desk op 28 mrt 2024
Hafa adai,Thank you so much for your stay here with us at Garden villa Hotel and for taking your time to provide feedback. We are delighted by your positive feedback/review as we strive to provide just that for all our guests. We look forward to see again soon. Thank you & Have a wonderful day!

6/10 – Redelijk

Naomi

Zakenreiziger
Positief: Personeel en service
Pleasant stay overall! The place is a bit tired and outdated but it’s really not too bad. Front desk and housekeeping staff members are great! I had an issue with my room location and Ms. Deandra Flores truly went above and beyond to accommodate me and ensure my stay was as comfortable as possible. Ms. Tracey also helped provide timely and professional customer service regarding a separate issue that occurred during the visit. The hotel is in a prime location, as it’s close proximity of a local gym, stores, restaurants, and multiple shopping stores (K-Mart is right up the hill). I would come back!
9 nachten verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 12 mrt 2024
Hafa Adai Ms. O’Brien, It was such a pleasure hosting your stay and I am really happy for your feedback!We appreciate you voicing your concerns throughout your stay and allowing us to assist you. We hope to have made your stay here at the Garden Villa Hotel memorable. Hopefully we will see you again in the near future Sincerely, Deandra Flores and Garden Villa Hotel

8/10 – Goed

Yuka

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
騒がしく無くて家族にはぴったりです。キッチンも綺麗です。セキュリティボックスが無かったがすぐ持ってきてくれました。コインランドリー用の両替は2ドルまでしかしてくれませんでした。足りなかったです。プールはほぼ貸切です。小さい子供も安心の深さのエリアがあります。ジャグジーもあります。近くにトイレもあります。 コスパ重視の旅行には最適です。
3 nachten verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

6/10 – Redelijk

Keiko

Reisde met familie
Positief: Personeel en service
I requested a condominium type accommodation because I was traveling with my elderly parents. I wanted to keep costs down as I stayed for 6 nights. So this hotel was suitable for that. However, I was disappointed that there were not enough cooking utensils. The staff were very kind and pleasant. I would like to have a room facing the pool if possible. thank you.
6 nachten verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

8/10 – Goed

Shoji

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

6/10 – Redelijk

YONGIN

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
시설이 낡음
1 nacht verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

8/10 – Goed

??

Positief: Netheid
キレイなホテルで狭いより、広くのびのびできるので、家族連れにはおすすめです。
3 nachten verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

6/10 – Redelijk

k

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
ソファの座り心地が極めて良くない。安かろう悪かろうでトータルで不満はない。
1 nacht verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

JINEUN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
넓고 좋습니다.
3 nachten verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

TSUTOMU

Reisde met familie en kleine kinderen
Positief: Voorzieningen
シンプルで良かったです。
3 nachten verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

4/10 – Matig

Sano

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

BEOMYOUNG

1 nacht verbleven in februari 2024
Reactie van Deara Marino/ Garden Villa Hotel Front desk op 28 mrt 2024
Hafa adai,Thank you so much for your stay here with us at Garden villa Hotel and for taking your time to provide feedback. We are delighted by your positive feedback/review as we strive to provide just that for all our guests. We look forward to see again soon. Thank you & Have a wonderful day!

2/10 – Ontzettend slecht

Ji In

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

6/10 – Redelijk

MINA

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
새벽비행기라 아주 잠시 피로를 피하려고 예약했습니다. 호텔에 있었던 시간은 4시간 안됩니다. 생각보다 노후되있어서 각오는 하시고 가시길..공항과는 가깝습니다.
1 nacht verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

SATBYEOL

1 nacht verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

chenji

6 nachten verbleven in december 2023
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

4/10 – Matig

MASAFUMI

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
日本語が通じない。 タオルがない
13 nachten verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

4/10 – Matig

Wonchul

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
벌레는 없으나 룸 컨디션은 별루임 룸에 수건없어서 요청함
1 nacht verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

Jaemin

3 nachten verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

2/10 – Ontzettend slecht

jeyoung

Negatief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

Ray

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

KAZUTERU

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ミニキッチンがついており便利。
4 nachten verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

SHINGO

9 nachten verbleven in december 2023
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

8/10 – Goed

NOBUMITSU

Negatief: Staat van de accommodatie en faciliteiten
9 nachten verbleven in december 2023
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It was peaceful
1 nacht verbleven in januari 2024
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

10/10 – Uitstekend

MOTOKI

8 nachten verbleven in december 2023
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

6/10 – Redelijk

???

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
9 nachten verbleven in december 2023
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

8/10 – Goed

Takeshi

7 nachten verbleven in december 2023
Reactie van Garden Villa Hotel - Management op 5 mrt 2024
Hafa Adai, Thank you for your feedback and for choosing Garden Villa Hotel for your stay!We are very happy to hear you enjoyed your stay with us!We also sincerely apologize for the issue experienced within your stay, we will work harder for improvement.

2/10 – Ontzettend slecht

IanJames

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Daijiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good
2 nachten verbleven in december 2023

8/10 – Goed

TOMOKA

5 nachten verbleven in december 2023
Reactie van Garden Villa Hotel Staff & Management Team op 27 dec 2023
Thank you very much for leaving us a kind review and your valuable feedback.We will improve on the necessary areas.Happy Holidays!

2/10 – Ontzettend slecht

Rebecca

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Garden Villa Hotel Staff & Management Team op 27 dec 2023
Thank you very much for your valuable feedback.We will improve on the necessary areas.Happy Holidays!

2/10 – Ontzettend slecht

TOSHIAKI

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ホテルとしてのサービス皆無。
7 nachten verbleven in december 2023
Reactie van Garden Villa Hotel Staff & Management Team op 20 dec 2023
Thank you very much for leaving us a review we will continue to improve on the necessary areas.Hope you have a wonderful day!

6/10 – Redelijk

KUMIKO

3 nachten verbleven in december 2023
Reactie van Garden Villa Hotel Staff & Management Team op 20 dec 2023
Thank you very much for leaving us a review we will continue to improve on the necessary areas.Hope you have a wonderful day!

10/10 – Uitstekend

Yuichi

4 nachten verbleven in december 2023
Reactie van Garden Villa Hotel Staff & Management Team op 20 dec 2023
Thank you very much for leaving us a review we will continue to improve on the necessary areas.Hope you have a wonderful day!

10/10 – Uitstekend

Takashi

1 nacht verbleven in december 2023
Reactie van Garden Villa Hotel Staff & Management Team op 20 dec 2023
Thank you very much for leaving us a review we will continue to improve on the necessary areas.Hope you have a wonderful day!

8/10 – Goed

Rosemarie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Garden Villa Hotel Staff & Management Team op 20 dec 2023
Thank you very much for leaving us a review we will continue to improve on the necessary areas.Hope you have a wonderful day!

4/10 – Matig

Atsuo

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No guidance except emergency exit in the room. Floor had not been wiped, so my foot got dirty as I walked in the room. No dish towel in the kitchin, though there were minimum dishes. No face towel, hand towel. There were only bath towels.
4 nachten verbleven in december 2023
Reactie van Garden Villa Hotel Staff & Management Team op 20 dec 2023
Thank you very much for leaving us a review we will continue to improve on the necessary areas.Hope you have a wonderful day!

8/10 – Goed

ji hye

Zakenreiziger
Negatief: Netheid
so so 가성비는 좋아요 그런데 침구에서는 냄새가 났어요 침구 교체에 신경을 더 써주면 좋을거 같아요
2 nachten verbleven in november 2023
Reactie van Garden Villa Hotel Staff & Management Team op 20 dec 2023
Thank you very much for leaving us a review we will continue to improve on the necessary areas.Hope you have a wonderful day!

2/10 – Ontzettend slecht

Jesse

3 nachten verbleven in december 2023
Reactie van Garden Villa Hotel - Management op 13 dec 2023
Thank you very much for your review, we will use your valuable feedback to improve on the necessary areas.Hope you have a wonderful day!