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Beoordelingen van Metropole Maison D'Hotes

5 out of 5
Metropole Maison D'Hotes
Corso Umberto I, 154, Taormina, ME

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 146 van 195 beoordelingen" "
Gastenscore: 8 - Goed. 37 van 195 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 195 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 195 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 195 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch
Fantastisch, zeer relaxed. Professionele service, hulpvaardig personeel.Nadeel: zoals zo vaak slecht internet.

10/10 – Uitstekend

Peter, Genk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Metropole Maison D'Hotes in het midden van alles
In dit hotel sta je altijd te midden van alle belangstelling, zowel van het zeer vriendelijk personeel als de voorbijgangers. Een super hotel, met heel mooie kamers,vriendelijk en correct personeel aan wie je alles kan vragen. Top ligging en en formidabele uitzichten. Een aanganame spa en lekker chil zwembad etc.

10/10 – Uitstekend

Grace

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a lovely stay.Thank you Santino for making everything so wonderful! We greatly appreciate it !!
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ganna

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel with beautiful view. Staff was super nice and helpful during our stay. Would definitely stay there again and recommend to others.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

slavina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location cannot be more perfect, service is excellent, and the views from the lobby, restaurant and breakfast area are breathtaking! I would definitely return!
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location
The Hotel Metropole was terrific. Lovely rooms. Lovely staff. VERY central location. The trick is, however, that if you drive to Taormina things get... complicated. It is not a place for cars. If you stay at the Metropole, the entrance is on a walk street. So you MUST call them a few minutes before you arrive so they can greet you in the back on the edge of a cliff and then whisk your car away. It's kind of fun, actually, but it's not what people are used to.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

kathleen

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, amazing views, & fabulous staff.
4 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Thomas

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bait and switch
Honestly felt like we got scammed. We booked a Suite with a balcony, but the room we got couldn't have been more different from the pictures. The pictures showed a split level room with a living area on the lower floor including a sofa and a desk then a balcony. The actual room (room 7) instead had a corridor with a bath in the corner (very strange) then opened to a balcony. Then a mezzanine with a bed, which had no windows or any kind of natural light. There was no sofa, no desk and no separate living space, hence definitely not a 'suite'. When we asked the hotel about this they said that some rooms were indeed better than others and that the rooms in the pictures were reserved for guests who booked directly with the hotel and not available via hotels.com, Expedia etc. Hence the scam, since these are the very photos they are using to advertise these rooms on those sites. Other annoying things made this a very sub par stay, such as no ability to turn off the lights on the balcony meaning the rooms were bright all night long, no coffee making facilities in the room, and a general wear and tear for all the furniture in the room.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Monica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is just perfect. It is not too big or too small. The location is the best. The staff is great and very helpful. The food and drinks are amazing. We will definitely come back again. We highly recommend it. You will love it!!!
3 nachten verbleven in september 2023

8/10 – Goed

Dean, Hampton East

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful property and the pool area was Fabulous. Very expensive drinks around the pool. Great location in the heart of Old town.

10/10 – Uitstekend

Brandon Kyle

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love love love. Phenomenal property.

10/10 – Uitstekend

Rodrigo

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Dario

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent!
4 nachten verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Good location, hotel can do better
Great location, with very nice pool & breakfast service personnel. Breakfast food is great, the restaurant is nice, but the cocktails are not up to the quality standards. Unfortunately the front desk also is not up to the 5* quality. They are quite difficult to communicate with - e.g. they will tell you they will call when the taxi is there and never do (we had to pay extra because he had to wait so long). We asked for housekeeping not to come in every day, they still did. Overall front desk was unfriendly to us.
11 nachten verbleven in juli 2023

10/10 – Uitstekend

Marc

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nicest staff ever, beautiful clean place with excellent location , beautiful views throughout, a first class experience!
3 nachten verbleven in juli 2023

8/10 – Goed

James

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The location is excellent and the views are spectacular. The bellhops, bartenders and restaurant staff are courteous and pleasant. Check-in was horrific and front desk staff was rude and obnoxious.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Deborah

3 nachten verbleven in juni 2023

10/10 – Uitstekend

Elmerinda

2 nachten verbleven in juni 2023

10/10 – Uitstekend

sunil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Andre

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
amazing location. one side right in the pedestrian street, the other side facing the sea. Amazing staff, facilities, and everything else
2 nachten verbleven in juni 2023

10/10 – Uitstekend

paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and superb staff.
3 nachten verbleven in mei 2023

6/10 – Redelijk

Daria

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing location and Marija at breakfast was SO SO nice and accommodating :) :). We also checked in with an extremely friendly man who I did not get the name of unfortunately. Our only complaint was the lack of USB ports for charging devices. We bought something on the street which unfortunately didn’t work (our fault for buying it off the street), but charging devices was difficult. Amber at the front desk was also not as helpful or friendly as the others we came in contact with .
4 nachten verbleven in april 2023
Reactie van Giuseppina Costantino Hotel Manager op 17 apr 2023
Dear Daria,first of all, thank you to choosing Hotel Metropole for your stay and thank you for taking the time to write a review. Above all we thank you for the nice words you wrote about the kindness of our staff.About USB ports, we are really sorry for this inconvenience. We have adapters for customers and our staff is always ready to resolve all customer requests.If there was a misunderstanding with somebody, I apologize and I'm sorry you have not expressed this discontent during your stay here.We certainly could have solved it.However, I look forward to welcoming you again as our guest at our property Giuseppina Costantino Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Gem in Taormina
This was an amazing hotel! from check in to check out everything was perfect. What a view, rooms were modern, and very nice!! would recommend this to everyone. Staff was amazing too.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel
5 nachten verbleven in december 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2022

10/10 – Uitstekend

Esa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erittäin viihtyisä hotelli kaupungin parhaalla paikalla. Mahtava näköala merenpuoleisista huoneista ja ulos mentäessä olet suoraan kävelykadun parhaalla paikalla. Todella hyvä aamupala. Upea uima-allas ja allasalue. Palvelualtis ja ystävällinen henkilökunta. Kaikinpuolin oikea luxushotelli.
6 nachten verbleven in oktober 2022
Reactie van Marcello Russo op 6 nov 2022
Thank you for staying in our Hotel. We hope to see you again soon satisfying you again with our services. See you soon, The staff of the Hotel Metropole.

10/10 – Uitstekend

vincent

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was overly helpful and very accommodating. Property was well-maintained and then an incredible location
1 nacht verbleven in september 2022
Reactie van Marcello Russo op 6 nov 2022
Thank you for staying in our Hotel. We hope to see you again soon satisfying you again with our services. See you soon, The staff of the Hotel Metropole.

8/10 – Goed

Kateryna

Reisde met partner
Positief: Netheid, personeel en service
Beautiful hotel in a great location with a delicious breakfast. The hotel lacks some of the basics that any even 4 star hotel absolutely requires: coffee machine in the room (even upon request), blackout blinds (be prepared to be woken up before 6am from bright sunshine). The staff also lied over the phone and later in person about free parking (there is parking but far from free). Nice bar but incredibly overpriced (EUR 25 for the most basic drinks). Restaurant so overpriced that's it pretty much empty.
5 nachten verbleven in september 2022
Reactie van Giuseppina Costantino op 12 sep 2022
Dear Kateryna,first of all, thank you for choosing our hotel and for taking the time to leave us your feedback about your experience at the Metropole. About the coffee machine in the room, it is a service that until now we have provided at the request of the customer because we do not believe that the use of dishes in the room is always hygienic.As far as concerns the Car Park, when you make your reservation, you can see on Expedia the cost of it. The location of our garage and the cost are clearly explained on your booking channel.Our Bar and our Restaurant are in line with the prices of all the 5 stars hotels in the world. The Basic Drink costs Euro 22,00. The Signature Cocktail costs Euro 25,00.However, we accept your disappointment and apologize if we failed to do our best.We really want to take care of our customers experiences and feedback like yours is very important to us to improve the guests' experience. We hope you will give us the opportunity to do our best next time you come in Sicily.

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As this portion of my trip was my first time and experience in both Taormina and Sicily, so far it has been hard to top. I can not say enough good things about the quality of the hotel, the professionalism of the staff, and the other amazing guests whom stayed at the hotel. The Metropole itself is not only stunning, but the view overlooking Taormina is breathtaking. They have a variety of different types of rooms to choose from to suit your needs. The surrounding area is a plus being so central in the center of Taormina. There’s a cable car nearby however the staff graciously can reserve a car service at the time you desire to get to and from the hotel easily. My time in the Metropole was by far one of the best experiences I have had in Italy. I will definitely be back soon.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

francisco

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Location the viw the breakfast 😋
4 nachten verbleven in augustus 2022

10/10 – Uitstekend

Irene

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Driving Skills Required
The hotel is situated on the side of a cliff and getting there was challenging, but we had a great view of Mount Edna from our balcony. The location was very good. The staff were helpful and the breakfast location was especially nice, as we could look out to the sea.
3 nachten verbleven in juli 2022
Reactie van Giuseppina Costantino op 13 aug 2022
Dear Irene Thank you for your great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Giuseppina Costantino Hotel Manager

10/10 – Uitstekend

Roy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022

8/10 – Goed

Valerie, Vancouver

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the location in Taormina. The restaurant & bar has the best view, as does the infinity pool. A wonderful and relaxing oasis.
3 nachten verbleven in juli 2022
Reactie van Giuseppina Costantino op 3 aug 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Giuseppina Costantino Hotel Manager

10/10 – Uitstekend

marsha

4 nachten verbleven in juli 2022

10/10 – Uitstekend

Sharon

4 nachten verbleven in juli 2022

10/10 – Uitstekend

DAVID

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First class Taormina
Location is truly one of the best in the old town, highly recommended and the view suites are worth it.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in a fantastic location in centre of Taormina - all staff very friendly and helpful and any issues were sorted quickly - we had a wonderful relaxing stay - food was wonderful , service great and pool area just lovely - would highly recommend
7 nachten verbleven in juni 2022

10/10 – Uitstekend

Angel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stuff is very nice Is the best hotel we stay for this 2 Months , Beautiful infinity pool and wonderful restaurant with a nice view & very nice Service manager Luca , So convenient to shopping right on the main street and got the best View in the city , The room have Air-Conditioner & Very elegant marble bathroom and nice Washing set ! Amazing beautiful Hotel
3 nachten verbleven in mei 2022

6/10 – Redelijk

Peter

8 nachten verbleven in mei 2022

10/10 – Uitstekend

Vincenzo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A gem in Taormina
Wonderful 2nights stay. Impeccable service, very nice and helpful personnel, beautiful clean rooms, perfect location, stunning views, cool crowd too.
2 nachten verbleven in oktober 2020

10/10 – Uitstekend

Luca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Da ritornarci..
Hotel in posizione strategica proprio sul corso di Taormina. Dalla nostra camera si poteva ammirare un panorama stupendo. Colazione assortita con vista mozzafiato. Personale sempre Disponile ed attento.. Consigliatisimo!
1 nacht verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in augustus 2020

8/10 – Goed

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten
Lovely hotel, stunning location, not 5*
This is a lovely hotel in a truly stunning location. The views are spectacular from every deck. However, I do not feel it warrants 5 star classification. Just a lack of attention to detail and the little things that go a long way. The service was ok but certainly not great (unless you were Italian).
Just part of the view
Pool
Pool
5 nachten verbleven in augustus 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
T O P
Il top dell’accoglienza a Taormina città.
5 nachten verbleven in augustus 2020

10/10 – Uitstekend

Gianluca, Pavia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo hotel in pieno centro di Taormina. Personale qualificato e professionale. Sempre pronti a soddisfare le esigenze deglio ospiti
1 nacht verbleven in juli 2020

2/10 – Ontzettend slecht

paola, new york

Zakenreiziger, Reisde met partner
Negatief: Voorzieningen
I left my bikini accidentally and was told they would ship it to me. A month later, I have not received it and all messages go unanswered.
2 nachten verbleven in december 2019
Reactie van Davide op 27 jan 2020
dear mrs paola, there have been delays with the shipping company, the bikini has been shipped at our expense and will arrive soon. best regards