I am afraid, my overall impression of our stay at this Hotel, was not up to our expectations. Based on the Hotels 4* rating, it certainly does not live up to it. Our first impressions as we went from Reception, through the glass doors to walk to the pool, were disappointing. The Doors and Glass Bannisters were very dirty and you could see had not been cleaned at all. I appreciate that you have the building work opposite creating dust (Which was a surprise in itself and obviously disappointing) however these could be simply wiped down am and pm to improve the look of the Hotel. We then went to the Pool Bar for our first drink and light lunch only to be handed a Menu that was old, dirty and tatty, not the best impression and made us wonder what the food would be like. Service was very hit and miss sometimes we waited for a long time when the bar was not too busy and I would end up going to the bar to order drinks/food myself.
The drinks/food terrace area is not big enough for the number of guests at lunch time. The patio area has weeds growing through the cracks, which is not a good impression and easily remedied. The Sunbeds are old and uncomfortable as they have stretched too much, the Umbrellas dirty, broken and old.
Breakfast however was plentiful and well run. It would have been nice to have some Portuguese dishes rather than just English food.
Room cleaning generally good.
Overall the Hotel is looking very tired and in need of some updating.