I had very high hopes for my two stays at the Ambassadori Hotel, but unfortunately, I was severely let down. The hotel lobby is quite pretty, but you will have to deal with tons of people walking in for the casino, and lots of these people are the types that think they are better than others because they have a lot of money. You constantly feel that they are staring at you and talking about you as a tourist. The front desk staff were friendly and clearly wanted to be helpful. However, they simply could not make up for a room that was not up to snuff. The biggest issue is the fact that the temperature in the room cannot be controlled from the room. As a result, my room was bordering on 80 degrees Fahrenheit for the duration of my stay. The hotel said there was nothing they could do, because if they cooled down my room, others may complain that their room is too cold. The inability to control the temperature in a room at an alleged 5-star hotel is inexplicable. I was literally made sick by the terribly high temperatures in my room. I could not even open the window to cool things down, as it was so loud outside due to the casino patrons, and in addition, when I opened the window, lots of mosquitoes would fly into my room, presenting another danger. Further, the temperature outside was not too much cooler, such that leaving the window open would have been to no avail anyway. Room was dysfunctional - heated floors didn't work, closet bolted shut. Expedia has capped my review.