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Beoordelingen van Hotel Isaka

3 out of 5
Hotel Isaka
Nasakirali 6, Avlabari, Tbilisi

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 8 van 33 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 33 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 33 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 33 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 33 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

2,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

2,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Fabian

Negatief: Netheid, personeel en service
Vorsicht! Die Bilder entsprechen nicht der tatsächlichen Unterkunft. Es handelt sich nicht um ein Hotel, sondern um sehr heruntergekommene Apartments. Die hygienischen Zustände sind katastrophal. Vor Ort gibt es kein Personal, an das man sich wenden kann, Beschwerden werden ignoriert, eine Rückerstattung erhält man nicht. Ich rate jedem, die Bewertungen des "Hotels" auf anderen Plattformen (Google, Trip Advisor etc.) zu lesen, bevor er/sie hier bucht. Caution! The pictures do not show the actual accommodation. "Isaka" is not actually a hotel but a very run apartment-hostel. The hygienic conditions are catastrophic. There is no on-site staff to contact, complaints are ignored, and no refunds are given. I advise everyone to read the reviews of the "hotel" on other platforms (Google, Trip Advisor etc.) before booking here.
Reactie van Nika op 25 jun 2023
Dear Fabian, thank for you time that you spend writing review, but we are not agree, because you did not stayed in Hotel Isaka. We have lot of happy customers and we are trying our best to make Hotel clean and comfortable. Please next time if you will be in Georgia, book our hotel and you will see how nice it is

2/10 – Ontzettend slecht

Salifu

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall cleanliness was not the best and the bed wasn’t comfortable.
Reactie van Nika op 13 apr 2023
Dear guest thanks for the good review. But 1 point for the room which we gave you it is not correct. You booked economy room but we gave you standard room. You just stay with us 2 days and in this 2 days you wanted every day cleaning???? We always are happy to help our guests if they have any kind of request, but for this you just need inform us.... Hope see you again :)

2/10 – Ontzettend slecht

Frederic, London

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
waited two hours in front of the door of the hotel. Nobody picked up the phone. Had to book a room in another hotel. No refund.
7 nachten verbleven in september 2022
Reactie van George op 13 okt 2022
24/7 self check in

8/10 – Goed

Olesya

Negatief: Netheid
3 nachten verbleven in mei 2019
Reactie van rati op 20 mei 2019
thanks have a nice day

8/10 – Goed

fabian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018
Reactie van Nika op 30 aug 2018
Thank you

10/10 – Uitstekend

fabian

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2018
Reactie van Nika op 30 aug 2018
Thank you very much

6/10 – Redelijk

Geverifieerde reiziger

I've stayed in this hotel a few times. Experienced problems with electric and water supply this time. Staff here very helpful and friendly and location quite convenient albeit steep climb from nearest metro station at Alvabari
7 nachten verbleven in september 2017
thank you

10/10 – Uitstekend

Abdullah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
كانت اقامة ممتعه
2 nachten verbleven in augustus 2017
Reactie van Vitali op 27 okt 2019
Thank You

6/10 – Redelijk

ミネルヴァ, 横浜市

駅から少し離れたホテル
メトロのアヴラバリ駅から少し離れたところにあるホテル。近くにレストランが無いので少し不便だが食料品店はある。
3 nachten verbleven in juli 2017
Reactie van Nika op 27 okt 2019
We are always happy to help our guests, but we don't understand why you out this score?

8/10 – Goed

Kari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Nika op 27 okt 2019
Thanks

8/10 – Goed

Kari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Nika op 27 okt 2019
Thanks

8/10 – Goed

Kari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Nika op 27 okt 2019
Thanks

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Nika op 27 okt 2019
Thanks

8/10 – Goed

Cariboudave, Kazakhstan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Isaka Hotel in the heart of Tbilisi
If you're looking for a 5 star hotel with a swimming pool, upscale restaurant, and shiny modern items, move on and keep looking! However, if you want a older hotel full of oddities stuck in every corner, within walking distance of the city highlights, a large breakfast that will keep you going until dinner, staff that will do everything to accommodate you, and all at a reasonable price, this is it! My wife and I, and another couple, stayed here for a week in March (2017). We're a cheap bunch so this was a great deal! We walked our legs off every day, and while the beds were soft, that didn't stop us from crashing every day after we got back. I cannot stress enough how the staff were always smiling and would do whatever they could when help was needed. My only tip is to reserve a room on the second floor as it is quieter, and to pay a little more to have your own bathroom. Other than that, enjoy the sights and sounds of Tbilisi with the Isaka Hotel as your base.
Reactie van Nika op 27 okt 2019
Thanks

2/10 – Ontzettend slecht

Konul

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel must beclosed by the government.
First off all the hotel manager is a lier. We went to the hotel at 10 o'clock in the morning (it even cant calls the hotel) and asked about our booking.They told us that they didn't have any reservation on our name (I choose the option to pay at the hotel). I show the mail and asked check again but they surely talent that they didn't have any resevation. Then they offer to watch the hotel and staying by ourselves. But the hotel was veryyyyyy dirty, smelling awful and the personal not polite. We asked them for some letter with explaining that they didn't have any reservation on our names. But they take that didn't work with hotels.com and didn't recieve anything about it. We went out. That day at the evening this hotel charged me for one night by manual entry. They confirmed the reservation by the hotels.com at the 2 o'clock in the afternoon (after me), wait several hours and even didn't tried to contact me ( I have working mobile phone at the reservation info) and charged me!!!! I have the document where shown the late accepting of my reservation. I came back to the hotel and asked to explain but they even didn't say sorry.
Thank you for the comment. Kind regards

6/10 – Redelijk

Geverifieerde reiziger

Budget hotel.
We were shown a dirty room on the checkin and offered another good room on additional payment of 25 Lari per day . We stayed there 3 nights. Room service provided only on demand.
Reactie van George op 27 okt 2019
Sorry but we do not have dirty room. We have different class of the rooms

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a real hotel, do not stay here
Avoid at all costs! The only thing good is the price. It's like a 20 minute walk in very dark streets to the city center. Not a real hotel, but a house with the family staying on the ground floor and all their family photos posted in the common areas and family members sleeping in couches. They knocked on my door at 11PM to get a couch they were selling to someone and weren't embarrassed at all since it is after all their house. I didn't feel like a guest but like a source of income and had no privacy. When I brought in guests I felt like the family was watching us as we went through the common areas.. kind of embarrassing. Internet not great either and neighborhood not in a tourist city area.. more like a residential dark area. Do yourself a favor, spend a bit more and get a real hotel. Attached is a picture of my window view... basically a big family backyard
Reactie van Gio op 27 okt 2019
Maybe you were staying in different hotel?

6/10 – Redelijk

Robin, Malmö

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Litet hotell med hög flexibilitet hos personalen, vi kom 7 timmar innan incheckning men de ordnade rummet till oss direkt. Dock var standarden inte så hög, men tillräckligt bra om man bara skall övernatta.
Reactie van Gio op 27 okt 2019
Thanks

10/10 – Uitstekend

Albina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
В гостинице как дома.
Что можно сказать о месте где себя чувствуешь как дома, конечно же только самое лучшее. Поехала в Тбилиси одна, не зная, что меня ждет и на сколько будет комфортным проживание. Приехав в гостиницу меня встретили очень добродушно. Очень добрый и отзывчивый коллектив гостиницы радовал каждый день, утро начиналось с очень вкусного и сытного завтрака, причем не имеет значение во сколько начинается утро хоть в 8 утра, хоть в 12 дня. Хорошие чистые номера, где есть все то, что делает комфортным проживание в номере. Очень удобное расположение гостиницы, находится в историческом районе старого города Тбилиси, рядом метро и центр города, что дает возможность пройти по самым красивым и старинным улочкам города. На третьем этаже гостиницы есть балкон где можно сидеть глядя на город, так как вид с балкона дает это позволить. Хозяин гостиницы Алико очень дружелюбный и если во время завтрака находился в гостинице все время наливал очень вкусное домашнее вино. А если рассматривать цену и качество гостиницы, то за те денежные средства, что я отдала за проживание это очень дешево, так как есть с чем сравнивать (в Батуми за такую цену гостиница была отвратительной). Еще раз хочу поблагодарить Алико за столь добродушный прием и Лейлу за вкусные и сытные завтраки и за чистоту которую она поддерживала все время. Однозначной во время следующей поездки в Грузию гостиницу выберу именно Исаку. Спасибо большое!!!!!!!!
Reactie van George op 27 okt 2019
Thank you very much

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, you pay for what you get.
The rooms were nice and clean. We were asked to add money for a 3rd bed even after booking for 3 people. They didnt charge us afyer we explained that we alredy paid for 3 people.
Reactie van Nika op 17 aug 2016
Thank you for your review!

8/10 – Goed

Greg, R

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cheap option and central location. Nice ande staff
All went well. No issues to mention. The hotel is more like guesthouse but provides all advertised amenities. The place is located in small street in old part in town.
Reactie van Levan op 17 aug 2016
Thank you for your review!

10/10 – Uitstekend

Svetlana, Russia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
Very close to main attractions. Great owner, great stuff. Breakfast has got a lot of dishes. Hotel is very hommy,clean, with great views from the balcony. Highly recommended.
Reactie van Levan op 21 feb 2017
Thank you for your review!

4/10 – Matig

Niels pelle, copenhagen

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Rooms not clean and beds uncomfortable, ok staff

10/10 – Uitstekend

Kev, Bath uk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short break in Tiblisi for athletics meeting.
Stayed at Isaka for 4 nights. Greeted at Hotel early hours of the morning by the owner Alexo. Despite not speaking English gave me a glass of Georgian wine, a nice touch. All the staff at reception speak English and were very helpful. This is a small family run hotel and also arranged transport to and from the airport. Different breakfast each morning, Georgian style. Don't expect a five star hotel, but a genuine warm welcome and service.
Hotel room
Reactie van Levan op 19 feb 2017
Thank you for your review!

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, friendly prices
Excellent location, close to city centre. Try to ask for any room on a third floor, it's got a common balcony with a beautiful view. Staff is friendly and helpful, breakfast is really good. You might find some difficulties if you only speak english, only one receptionist can speak english; russian - no problem.
Reactie van George op 27 okt 2019
Thanks

8/10 – Goed

simon, Bath, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel for the European Youth Athletics, Tbilisi
We were made to feel very welcome by the whole family. Airport transfer was efficient and reliable, free wifi and air con were invaluable and breakfast for £3 a throw was enough to feed you up for the day; strange combinations but all delicious - dolmas, pork casserole, lamb knuckle and greens soup, gretchka, and home brewed red wine and Chacha (grappa) to fortify you for the day.
Reactie van Teko op 17 aug 2016
Thank you for your review!

2/10 – Ontzettend slecht

Radoslaw

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Totel isaka
Despite the prepaid the hotel was overbooked and the owner decieded to put us in a hostel - very sad budiness skills.We recommend to choose other hotel.
Reactie van General Manager op 17 aug 2016
Thank you for your review!

10/10 – Uitstekend

Liudmila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Хорошее соотношение цена/качество
Замечательные радушные хозяева, пешая доступность до главных достопримечательностей
Reactie van General Manager op 17 aug 2016
Thank you for your review!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location
Excellent location to explore Tbilisi - strange little hotel but perfectly adequate for £13 a night between 2!
Reactie van General Manager op 17 aug 2016
Thank you for your review!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Reactie van General Manager op 17 aug 2016
Thank you for your review!

10/10 – Uitstekend

Suhrab

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a good stay, even though it was short. The bed was comfy and it's really quiet around, ie what one needs whilst resting. i totally recommend it.
Reactie van Nika op 17 aug 2016
Thank you for your review!

10/10 – Uitstekend

Sofya, Таганрог

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Isaka- уютный отель, рекомендую
Отдыхали на Новогодние каникулы.В новогоднюю ночь хозяин накрыл отличный стол. Доброжелательный хозяин.Выполнял любые просьбы и пожелания.хорошее расположение отеля: до метро "авлабари" 5мин. До моста мира и серных бань 10 мин.прогулочные шагом.
Reactie van General Manager op 17 aug 2016
Thank you for your review!

4/10 – Matig

Not Provided

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van General Manager op 17 aug 2016
Thank you for your review!