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Beoordelingen van New palace Shardeni

3.5 out of 5
New palace Shardeni
Anton Katalikosi Street 7, Tbilisi, Tbilisi

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 5 van 22 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 22 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 22 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 22 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 22 beoordelingen" "

6,8/10

Netheid

7,0/10

Personeel en service

4,0/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One word: horrible. This was one of the worst hotels i've been to so far. We got an "upgrade" to a junior suite because our original room had problems. which we thought was nice but upon entering the room realised it was probably the last room left. The room was located on the ground floor next to the reception which ment you could literally hear everything. The room smelled AWEFUL especially the mold invested bathroom. Its like sleeping in the sewer and not having windows to open up did not help, eventually we bought our own freshener and deodorant to spray the room but those could not mask the smell. Further on we never got any cleaning during our 3 night stay and had to ask for new towels and shampoos and toilet paper every night which the angry and moody receptionists did not hand very welcoming. We could hear the staff clipping their nails and upon entering the reception the nails were all over the desk, gross. But the worst part was the smell, my mom puked one night because of it. The airco was also not working and so were half of the lights in the room.
3 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Liked the covinience. The facilities and service could have been better.
3 nachten verbleven in november 2018

2/10 – Ontzettend slecht

W, UK

Negatief: Staat van de accommodatie en faciliteiten
I had a room on the ground floor next to reception. It was so loud I couldn’t sleep and got maximum 10hrs sleep in 5 days. I was exhausted. I wouldnt recommend this hotel - instead look at Envoy Hostel. You can get a private room, it’s quiet and it’s much nicer than this hotel. Overall, a very poor experience.
6 nachten verbleven in november 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in oktober 2018

8/10 – Goed

LEWIS

Positief: Personeel en service, comfort kamer
3 nachten verbleven in oktober 2018

10/10 – Uitstekend

IGOR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2018
Reactie van Hotel New Palace op 26 okt 2018
Dear IGOR, Thank you. We are happy that you liked our hotel. Hope you will come back again soon. Best wishes. Sincerely,

10/10 – Uitstekend

Lena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable place with friendly staff
Here are the sugestion to pick this hotel 1. The location. The hotel is situated in the heart of the city, but it is not noisy 2. Staff. Peaple working in this hotel are very kind and frienly. Checking in was very fast. The other women Gayane come with us and show the room. During her visit she noticed that napkins are missing and immidiatly bring tham. Thank a lot to kintchen lady Nara. She cooked everything with love and everthing was very tasty. It is not my first stay in 3 star hotel in Tbilisi and the this was the best one in my opinion. 3. Comfort. You can find everything you need in this hotel. There are evan toothbrash and toothpaste available. We asked for an iron and they provided it immidiatly In strongly suggest this hotel as the and quality was suitable
2 nachten verbleven in oktober 2018
Reactie van Hotel New Palace op 26 okt 2018
Dear Lena, Thank you for your kind words. We are happy that you liked our hotel. Hope you will come back again soon. Best wishes. Sincerely,

4/10 – Matig

Yoshi, Japan

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Toilet is not flushed. My room is near front door at 1 floor, so it is noisy.
3 nachten verbleven in augustus 2018
Reactie van New Palace Shardeni op 1 sep 2018
We apologize for this inconvenience

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
うるさい
立地はいいです。値段はそれほど高くないですが、部屋によっては通行人の音がかなりうるさく感じられます。
7 nachten verbleven in augustus 2018
Reactie van New Palace Shardeni op 1 sep 2018
We apologize for this inconvenience

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Great location.nice pools.good breakfast.good casino.but not a nice view .just a 4 story hotel.too short to enjoy the sea view.a bit old.
4 nachten verbleven in juli 2018
Reactie van New Palace Shardeni op 31 jul 2018
Hello dear Anonymus. thanks for good reviews. about view in hotel, in tbilisi we don't have sea. sea only in batumi :))))

2/10 – Ontzettend slecht

Liliana

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Good location but... Staff is very bad. First day room was not available, so they sent us to another hotel! Without explanation or apology. The next day we received a room after waitingagain for a solution. Room was nice and clean. No information about hotel and facilities was given, so 2 days we almost were left without breakfast. At the end, they asked for payment.., we Have already paid it and they knew it.
3 nachten verbleven in juli 2018
Reactie van Hotel New Palace op 31 jul 2018
We apologize

10/10 – Uitstekend

Andrii

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Все отлично :) За такие деньги вы не найдёте лучше!
3 nachten verbleven in juni 2018
Reactie van New Palace Shardeni op 12 jul 2018
Спасибо за отзыв))) Будем рады снова вас видеть.

8/10 – Goed

Mohamed

لا انصح للعائلات
الاقامه حلوة ومكان الفندق مناسب ولكن الفندق غير على الوصف في الي مكنوب عنه
5 nachten verbleven in juni 2018
Reactie van Hotel New Palace op 11 jul 2018
thanks for review

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
The hotel is friendly, and in an excellent location in the Old Town. The breakfast terrace has good views. The staff are friendly and hospitable. The facilities and general upkeep were not so good. The room was clean and comfortable. Overall, the hotel is good value.
3 nachten verbleven in mei 2018
Reactie van Natalia op 15 mei 2018
dear guest Your assessment is important for us and we want to thank you.We are trying to make our guests happy with staying us.We hope to meet with you again.once again we want say thank you and wish you all the best

8/10 – Goed

Geverifieerde reiziger

Could have been so much better
I had a perfectly nice stay. The room was big and the hotel is central Iocated. I was deeply frustrated, though, that the hotel’s Wi-fi connection was dreadful (barely operational) and the hotel did not take debit cards, meaning I had to withdraw a load of money from the ATM in order to pay. The bed was comfortable but the air conditioning in the room didn’t work properly. The stay could have been so much better.
Reactie van Natalia op 17 mei 2018
dear guest Your assessment is important for us and we want to thank you and apologize because of the misunderstanding.the hotel take debit cards,but at this time the problem was with the payment system.This was the bank's impediment.as for Wi-fi.The hotel has three devices and maybe it was a reason,because hotel has good Wi-fi.Once again apologize.wish you all the best and we hope see you again kind regards

6/10 – Redelijk

Erton, Helsinki

Positief: Comfort kamer
Cheap hotel in the middle of town
This small hotel has a very central location in old Tbilisi. However, it's a bit tricky to find in the narrow streets. It is cheap and you'll get what you pay for. Room is cosy and has good beds. Breakfast is just two pieces of bread, a slice of cheese and sausage, an egg and tea or coffee. Very good wifi. In the bathroom the drain is in the middle of the floor, so the whole floor is wet after showering especially when the drain does not work.
2 nachten verbleven in maart 2018

10/10 – Uitstekend

Naira

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Нам все понравилось
3 nachten verbleven in februari 2018
Reactie van New Palace Shardeni op 25 feb 2018
Dear Naira Thank you very much We'll be glad to see you again best wishes

6/10 – Redelijk

Alam, Oman

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Better to find a good place in same cost
on the name of breakfast only the tea. There is a refirigator in the room but nothing inside, even a single bottle of water. No room service.
1 nacht verbleven in februari 2018

6/10 – Redelijk

Mercedes

Positief: Netheid, personeel en service
Litet men prisvärt
Hotellet är väldigt litet och ligger på en bakgata i Old Town. Vi kom mitt i natten från flyget och fick bra hjälp. Rummet var rent och fint men standarden var inte topp,särskilt inte badrummet, och sängen hård. Dock mycket prisvärt och vänlig personal.
1 nacht verbleven in januari 2018

10/10 – Uitstekend

Naoto, Tokyo, Japan

Positief: Netheid, personeel en service
Good location, awesome staffs
I was going to stay here 2 nights but finally stayed 4 nights. All staffs are very friendly and kind, especially Natalia helped me a lot. I enjoyed staying in Georgia because of them!
1 nacht verbleven in januari 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
You get what you pay for....
You get what you pay for. Seems like they are doing their best, but place could definitely use an upgrade. But for the price, not much was expected either.
1 nacht verbleven in december 2017

8/10 – Goed

Maulik, Muscat

Positief: Netheid, comfort kamer
Near to tourist points
Nice location and good service on demand.Just needs intercom phone in room to call reception for room service and needs more variety in vegitarian breakfast.Overall it’s okay as tourist points are nearby.
5 nachten verbleven in december 2017