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Beoordelingen van Ramada by Wyndham Telford Ironbridge

3 out of 5
Ramada by Wyndham Telford Ironbridge
Forgegate, Telford, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 309 van 716 beoordelingen" "
Gastenscore: 8 - Goed. 268 van 716 beoordelingen" "
Gastenscore: 6 - Redelijk. 82 van 716 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 716 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 716 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in november 2018

10/10 – Uitstekend

Monique, Amstelveen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel!
Ik ben al zeker voor de 6e keer in dit hotel. Onze trainingen vinden hier plaats. Dit keer was het hotel vol met kerst vierende gasten in diverse zalen, we hadden zelf ook een kerstdiner, en iedere keer valt het op hoe behulpzaam het personeel is. Consistent en overal, bij receptie, in restaurant, room service, tijdens onze presentaties voor extra bekabeling. Top personeel en een zeer goede prijs/kwaliteit verhouding. Op loopafstand een heel groot winkelcentrum
2 nachten verbleven in december 2017

6/10 – Redelijk

Francesco

Negatief: Netheid, comfort kamer
Mooi gelegen hotel voor een betaalbare prijs.

10/10 – Uitstekend

Garry

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I arrived late but I was met wth a polite, professional & helpful greeting at reception upon arrival.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for Telford railway station or events at the International Centre. Rooms are nice and fairly large but quite warm in summer as no air-conditioning
2 nachten verbleven in mei 2024

4/10 – Matig

Pete

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very disappointing. The staff do not look too happy. The rooms are not the cleanest, another customer was asking for her room to be changed In the morning due to the smell/ stains on the wall? Room next door had a couple making loud noises all night It is just a very depressing/run down place once you enter unfortunately.
1 nacht verbleven in april 2024
Reactie van Lis Frost op 30 apr 2024
Dear PeteThank you for your feedback although it is very surprising and disappointing to read that you had a less than satisfactory stay with us. I'm so sorry to learn this. If you are able to provide any additional information that can assist me in investigating what went wrong here, please do not hesitate to let me know.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

Manjit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

6/10 – Redelijk

Matthew

Reisde met partner
Positief: Voorzieningen
The main reason we booked was that we fancied a swim after driving and the website said pool included. However, after paying I enquired how to get to the pool only to be told it was being refurbished. I would have opted for an alternative property.
1 nacht verbleven in april 2024
Reactie van Lis Frost op 16 apr 2024
Dear MatthewPlease accept my apologies for the disappointment caused by the extended closure of the swimming pool. It is highlighted on the website under "temporary closures" but I appreciate this may not have been spotted. I hope you will consider coming to stay with us later on in the year once the pool is back open.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

SALLY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool was closed during our visit. The accessible room was excellent, although it a had a low step into the shower
2 nachten verbleven in maart 2024
Reactie van Lis Frost op 16 apr 2024
Dear SallyThank you for your feedback, I'm sorry you were disappointed that the pool was closed during your stay. Although this is listed on the website, I appreciate you may not have noticed it. I hope you will come and stay again later in the year.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Goed

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area around the hote, station l and convention centre was designed for cars making it difficult, time consuming and dangerous to negotiate on foor.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Holly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Handy from motorway and close to shopping centre
1 nacht verbleven in maart 2024

6/10 – Redelijk

ANT

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
I tend to use this hotel every time I visit Telford due to it's location and car park , and usually really good prices and pool . This time as usual great easy parking, staff lovely, it seemed as though they'd had a spruce up too since we last went. Unfortunately the pool wasn't in use due to ongoing works which I'm sure wasn't mentioned on booking, my lad was gutted.....then we went to the room , third floor ...my advice although room lovely and fine ..the attic type location and roof isn't good and the windows are useless as you can head every single passing car which kept me up most the night unfortunately....it again was a good price and we do love the location to town .
1 nacht verbleven in maart 2024
Reactie van Lis Frost op 16 apr 2024
Dear ANTThank you for taking time to share feedback and for your ongoing loyalty to us. I do apologise that the pool was not available to you, this is listed under temporary closures on the website but I appreciate this may not be noticed when booking.I hope to welcome you back in the future.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Goed

Olivia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, close to shopping mall and lots of restaurants. Nice, quiet hotel. Small and practical gym just disappointed the pool was under maintenance and their website didn’t say so in advance. Other than that great.
3 nachten verbleven in maart 2024
Reactie van Lis Frost op 16 apr 2024
Dear OliviaThank you for your great feedback, I'm pleased that you enjoyed using the gym facilities. I hope to welcome you back later in the year.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Goed

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good but didn't like low roof in the room bumped my head a couple of times
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Esme

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024

6/10 – Redelijk

Hans-Ronald

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

JULIE

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

8/10 – Goed

Pedro

Zakenreiziger
Positief: Netheid, personeel en service
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A lovely quiet night great staff
1 nacht verbleven in januari 2024

8/10 – Goed

Ian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ramada
A nice hotel with friendly and accommodation staff, the room looked like it had recently been decorated and was very nice and clean, as was the bedding. The selection of drinks at the bar needs reviewing, as a beer drinker there is only Camden pale ale, while okay is not particularily a good beer, perhaps a notable brewer like Tetley or John Smiths. Like wise the lagers too!
2 nachten verbleven in januari 2024
Reactie van Lis Frost op 26 jan 2024
Dear IanThank you for your feedback which I have passed on to the management team for their information.We hope to welcome you back soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

4/10 – Matig

JAR

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Friendly staff, rock hard bed and w**d smell
I have often stayed in this hotel, but this time was disappointing. It would have been more comfortable to sleep on the floor than the double bed in the room. The lower corridor where rooms 100 - 130 had a powerful smell of w**d on both days of my visit. The front desk staff were super friendly and helpful, and the large car park was free.
2 nachten verbleven in januari 2024
Reactie van Richard op 20 jan 2024
Hello, Thank for your taking the time to review your most recent stay; I am sorry to read, on this occasion, it was not up to the usual standard you are experienced with us.Please rest assured your comments will be taken on board and shared amongst our team.Kind regards, RichardRamada Telford

10/10 – Uitstekend

PETER

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lis Frost op 27 dec 2023
Dear PeterThank you for giving us top marks, we appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

Jan

1 nacht verbleven in december 2023
Reactie van Lis F op 27 dec 2023
Thank you Jan for awarding us top marks, we appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 – Redelijk

Robert

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
The cost was heavy, I was charged twice for breakfast later refunded after i took the time to complain (3 calls). Reception allegedly ordered me a taxi for a venue 100 yards away, never been there before. Had to remin the reception staff 3 times while I waited 20 minutes. Requested an invoice to my email and required to remind before received.
1 nacht verbleven in december 2023
Reactie van Richard op 20 jan 2024
Thank you for taking the time to review your recent stay with us.Kind regards, RichardRamada Telford

2/10 – Ontzettend slecht

Emmanuel

1 nacht verbleven in november 2023
Reactie van Lis Frost op 27 dec 2023
Dear EmmanuelThank you for taking time to score your recent stay. It looks like you didn't enjoy it, but I don't know why; if there is anything I can assist with, please let me know.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Throughout booking process and stay all questions answered politely and promptly, and accurate based on our experience. The property and room was clean and a great location for the purpose of our visit.
1 nacht verbleven in november 2023
Reactie van Lis Frost op 21 nov 2023
Dear AnthonyThank you for taking time to leave such lovely, helpful feedback after your recent stay. We hope to see you again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Goed

Steven, Isle of Anglesey

Nice quiet stay with friendly staff. Only down side, water pressure was very low so pressure in the shower was feeble.
2 nachten verbleven in november 2023
Reactie van Lis Frost op 21 nov 2023
Dear StevenThank you for taking time to leave feedback. I'm sorry you had issues with water pressure, never hesitate to let the team know at the time so they can assist you. I hope it won't put you off from staying with us again.Kind regardsLis FrostGroup Hotels Guest Relations Manager

4/10 – Matig

Ian

2 nachten verbleven in november 2023
Reactie van Lis Frost op 24 nov 2023
Dear IanThank you for scoring your recent stay with us, though it looks like you were disappointed. If there is anything I can assist with, do please get in touch.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Goed

Ryan

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2023
Reactie van Reception op 12 nov 2023
Thankyou for your review, We are glad you enjoyed your stay!

10/10 – Uitstekend

Martin

1 nacht verbleven in oktober 2023
Reactie van Reception op 12 nov 2023
Thankyou for your review, We are glad you enjoyed your stay!

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good clean room. Not massive but absolutely fine. Bathroom was great with a shower and no bath which is my preferred option.
2 nachten verbleven in oktober 2023
Reactie van Reception op 12 nov 2023
Thankyou for your review, We are glad you enjoyed your stay!

8/10 – Goed

Rory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Friendly and helpful staff, clean room, spacious and close to plenty of shopping and food options. Good gym. My only complaint as the heating was on all the time and I didn't know how to turn it down/off
1 nacht verbleven in oktober 2023
Reactie van Lis Frost op 21 nov 2023
Dear RoryThank you for telling us about your recent stay. I'm sorry you found the room hot. The team on the front desk would have been able to assist you at the time. Its a tricky at this time of year with the outside temperature being so variable from one day to the next.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 – Redelijk

p

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Average
It was very average but more expensive than similar standard chain hotels.
1 nacht verbleven in september 2023
Reactie van Lis Frost op 21 nov 2023
Dear pThank you for your feedback. Rates do fluctuate according to occupancy levels and when you stayed the hotel was busy. Do check up on rates from time to time so you can make sure you get the best available.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 – Redelijk

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not bad place to stay
Ok stay but no food available for a late arrival was a bit disappointing
1 nacht verbleven in oktober 2023
Reactie van Lis Frost op 4 okt 2023
Dear AndrewThank you for your feedback. I'm so sorry that you were not able to order food on a late arrival. Our restaurant takes last orders at 9.00pm.I do hope this won't put you off from staying with us on a future occasion.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

Renjith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Lis Frost op 4 okt 2023
Thank you Renjith for awarding us top marks.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Comfortable Hotel
Very clean. Reception helpful and friendly.
1 nacht verbleven in september 2023
Reactie van Lis Frost op 2 okt 2023
Thank you for your feedback and for awarding us top marks.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

David

2 nachten verbleven in augustus 2023
Reactie van Reception Team op 1 sep 2023
Thankyou for your review, We are glad you enjoyed your stay.

10/10 – Uitstekend

Stacey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfectly placed
Perfect hotel just next to the centre of town.
2 nachten verbleven in augustus 2023
Reactie van Reception Team op 24 aug 2023
Thank you for your review, We are glad you enjoyed your stay.

10/10 – Uitstekend

Elizabeth

2 nachten verbleven in augustus 2023
Reactie van Reception team op 8 aug 2023
Thankyou for staying with us, we are glad you enjoyed your stay!!

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spot on
Convenient for international centre and friendly staff
1 nacht verbleven in augustus 2023
Reactie van Reception Team op 7 aug 2023
Thankyou for your review, We are glad you enjoyed your stay.

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
O
5 nachten verbleven in juli 2023
Reactie van Reception Team op 7 aug 2023
Thankyou for your review, We are glad you enjoyed your stay.

6/10 – Redelijk

katie

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Possibly the worst shower water pressure I have ever experienced!
1 nacht verbleven in juli 2023
Reactie van Lis Frost op 28 jul 2023
Dear KatieThank you for your feedback, I do apologise that you had some issues with shower water pressure. Did you let us know at the time so that we could assist you? We would have happily resolved this for you.I hope it won't put you off from staying again.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Goed

Wendy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly, helpful staff. Lovely swimming pool, great breakfast although toaster was ineffective- put bread through 3 times for warm bread! Evening meal reasonable. Just disappointed that I thought we had booked B&B, we still had to pay extra for the breakfast. Great setting with peaceful atmosphere, would recommend.
1 nacht verbleven in juli 2023
Reactie van Lis Frost op 28 jul 2023
Dear WendyThank you very much for your feedback, I'm glad that overall you enjoyed your stay. I checked your reservation and it was definitely "room only" - in future you may wish to know that unless the word breakfast is mentioned, then it isn't included. We do appreciate your recommendations and hope to welcome you back one day.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

Graham

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
had every thing we needed
2 nachten verbleven in juli 2023
Reactie van Reception Team op 21 jul 2023
Thankyou for your feedback. We are glad you enjoyed your stay!

6/10 – Redelijk

John

3 nachten verbleven in juli 2023
Reactie van Lis Frost op 28 jul 2023
Thank you John for scoring us 6 out of 10. We appreciate it but hope that on your next stay we can achieve a higher score!Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bath plug leaked so we couldn't use it, the shower had low pressure so not a great flow
1 nacht verbleven in juli 2023
Reactie van Lis Frost op 28 jul 2023
Dear MarkThank you for scoring us 4 out of 5. We appreciate it. I'm sorry you had difficulty with the bath plug and shower pressure, and trust that you reported it at the time so that the team had an opportunity to fix it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 – Uitstekend

ANTHONY

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Reception Team op 14 jul 2023
Thankyou for staying with us, we appreciate your feed back!

10/10 – Uitstekend

Dean

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in juni 2023
Reactie van Reception Team op 14 jul 2023
Thankyou for staying with us, we appreciate your feed back!