Hi Abigail,Thanks for your positive comments.We are so glad you enjoyed staying with us.We are looking at ways to improve our restaurant so we hope you consider staying with us again & give it another try.

Susan,Thanks for your positive comments.We are so glad you enjoyed our beautiful & conveniently located property. We hope to see you again very soon.

Thanks Jazmine for your positive comments. We are so glad you enjoyed your stay and appreciated our convenient guest shuttle & incredible mountain views.We hope to see you again very soon!

Hi Rodney,Thanks for your feedback.We are so glad you enjoyed our beautiful location and appreciated our hardworking staff. Our shuttle is definitely a plus for our guests.Your room comments have been forwarded to our Housekeeping & Engineering Departments to be addressed. Thanks for staying with us. We hope to see you again very soon!

Hi Andrew,We are sorry you didn't enjoy your stay.Without specifics I am not sure what happened.You are welcome to provide more details so we can address them. We hope to see you again another time.

Thanks Scott for your positive feedback.We are so glad you enjoyed your stay & Hope to see you again very soon!

Hi Christy,Thanks for your positive feedback.We are glad you enjoyed your stay & Hope to see you again very soon!

Thanks for your positive feedback.We hope to see you again very soon!

Hi Alexis,Thanks for your positive comments.We are so glad you enjoyed your stay & Hope to see you again very soon!

Hi Luis,Thanks for your positive comments.We are so glad you enjoyed your stay and hope to see you again very soon!

Thank you James for the positive review.We are glad you enjoyed your stay & hope to see you again very soon!

Hi Brandon,Thanks for your feedback.We are sorry you didn't completely enjoy your stay.Without specifics it is difficult to know how to improve things but we do hope you come again very soon!

Hi Eric,Thanks for the positive score. We are glad you enjoyed your stay & hope to see you again very soon!

Thanks Nate for your feedback.We agree that our Front Desk staff are the best!We apologize that our shuttle & bar are not available during the off season. We do hope you come back during the regular winter or summer/fall seasons when everything is running & open.

Hi Sophia,Thanks for your feedback.We are sorry you were disturbed. We are typically very quiet during off season so this is very unusual.We do have a Manager available at all hours and the phone number should have been provided in your registration information. We do hope you will consider staying with us again.

Hi Valerie,Thanks for your feedback. We apologize for your inconvenience. Your comments will be addressed by Front Desk management.We hope you will visit us again & see the excellent service we strive to provide.

Thanks for the positive review.We hope to see you again very soon!

Hi Andrew,Thanks for your feedback.We will make sure Management addresses your comments with our Front Desk staff.We sincerely hope you will consider staying with us again in the future so we can show you the excellent service we strive to provide.

Hi Jane,Thanks for your feedback.We are glad you enjoyed your stay and hope to see you again very soon.

Hi Jamie,We appreciate your feedback.Parking has definitely been a challenge due to our roofing project which is just about completed.We apologize for any inconvenience and do hope you consider visiting again in the future when parking will be so much easier.

Hi Justin,Thanks for the positive feedback.We are so glad you enjoyed your stay & hope to see you again very soon.

Hi Chris,Thanks for the positive feedback.We are glad you enjoyed your stay and hope to see you again very soon.

Hi Larry,Thanks for your feedback.We are so glad you enjoyed your stay & hope to see you again very soon!

Hi Shannon,Thanks for your wonderful comments.We are so glad you enjoyed your stay and truly appreciated our beautiful & convenient location.We hope to see you again in the future.Thanks & Take Care!

Hi John,Thanks for your positive comments.We are so glad you enjoyed our beautiful & convenient location. We hope to see you again very soon!

Hi Natalie,Thanks for the feedback.We are sorry you missed the alert about our roofing project when you booked and apologize for any inconvenience. There is no free overnight parking in Mountain Village and our parking has been a bit more limited due to the roofing project. We do hope you consider coming again after the project is completed and maybe try our Junior Suites which are are a much more spacious option than our Tiny Queen Rooms.

Hi Marilyn,Thanks for the positive feedback.We are so glad you enjoyed your stay & hope to see you again very soon!

Thanks for the positive feedback.We are very glad you enjoyed your stay.

Hi Bridget,Thanks for positive feedback.We are glad you appreciated our convenient location & hard working staff. We apologize for any inconvenience due to our roofing project and sincerely hope you will visit us again after project is completed.

Hi Mario,Thanks for your feedback,We apologize for any inconvenience you had due to our roofing project. There was an alert on the website you booked through about our roofing project and we are sorry you missed it. Our Two Bedroom Suites have a Master Bedroom & full size loft bedroom so we do consider it a two bedroom unit.We hope you will consider staying again in one of Two Bedroom Condos which have 2 closed off bedrooms.

Hi Kim,We are so glad you enjoyed your stay. Thank you so much for your positive comments & we hope to see you again very soon!

Hi James,Thanks for your feedback.We are glad you enjoyed our beautiful views and we do apologize for any inconvenience caused by our roofing project. We sincerely hope you will consider staying with us again after the project has been completed.

Hi Eric,Thanks for your feedback.We are glad you enjoyed our beautiful location.We are in the final stages of our roofing project.We do hope you consider coming back after the renovations are complete..

Hi Kyle,Thanks for your feedback.We are sorry you didn't enjoy your stay.We are in the final stages of our roof replacement project and apologize for any inconvenience it caused.We sincerely hope you will consider visiting us again after all the improvements are completed.

Hi Jennifer,Thanks for the feedback.We are glad you enjoyed our beautiful property.We are sorry the room you booked did not meet your needs. We are primarily a condo resort not a hotel and we offer this room type (called a Tiny Room in the room descriptions) as a more economical alternative to our condos. We sincerely hope you would consider staying with us again and trying our much more spacious Junior Suite instead.

Thanks for the positive feedback.We are glad you enjoyed your stay & hope to see you again very soon!

Hi Skylar,Thanks for your feedback.We are so glad you enjoyed our beautiful mountain location. We have noted your comments about your room and will make sure our Engineering Department addresses them.We are sorry you did not receive the exemplary service we strive to provide. Your comments will be provided to our Director of Guest Services so he can address this with our Front Desk staff.We sincerely hope you will consider staying again.

Thanks for your feedback.Thanks for staying with us.We hope to see you again very soon.

Thanks for your positive feedback.We are glad you enjoyed your stay!

Hi Carter,Thanks for the feedback.We are so sorry you didn't enjoy your stay.We hope you consider staying with us again so we can see if we can provide a better experience.

Gary,Thanks for the positive feedback.We are so glad you enjoyed your stay & hope to see you again very soon!

Hi Traca,Thanks for your feedback.We do have notices on our website & on Expedia & their partner sites regarding our roof project and valet parking. We are sorry you didn't see it. They are not always easy to find on other booking sites. Thanks for appreciating Amber and I am sorry the rest our service was not what we aim to provide. We hope you will consider staying with us again after the construction is completed.

Hi John,Thanks for the feedback,The furniture was just replaced in May and there are plans in place to upgrade the televisions.We are located up above 9000 feet and have not needed air conditioning because it is typically very pleasant here in the summers. There are fans in the bedroom closets for guests if needed. We hope to see again in the future.

Thanks for the positive feedback.We are so glad you enjoyed your stay & hope to see you again very soon!

Thanks for the positive feedback.We are glad you enjoyed your stay!

Thanks for the positive feedback.We are so glad you enjoyed your stay & hope to see you again very soon.

Hi Carlos,Thanks for your feedback.We are undergoing a very necessary summerlong roofing project and there are alerts on hotel.com advising guests of this.We apologize for any inconvenience caused by these much needed renovations.We hope you will consider visiting again after the repairs have been completed.

Hi Suzanne,Thanks for the positive feedback!We are so glad you appreciated our hardworking staff.We hope to see you again very soon!

Hi Belinda,Thanks for the positive feedback.We are so glad you enjoyed your stay & hope to see you again very soon!