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Beoordelingen van Holiday Inn Express & Suites Temple - Medical Center Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Temple - Medical Center Area, an IHG Hotel
2609 South 39th Street, Temple, TX

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 328 van 561 beoordelingen" "
Gastenscore: 8 - Goed. 130 van 561 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 561 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 561 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 561 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

W

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Timothy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Price was good. Property seems to be new.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Ralesha D

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the fact that they had a indoors pool.
2 nachten verbleven in mei 2024

8/10 – Goed

Christy

1 nacht verbleven in mei 2024

8/10 – Goed

Matthew

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
You can tell it’s an old hotel. They tried to update it with new things but when a huge rain came through there was large leaks in the foundation and it was coming through the wall. Most of the first floor was flooded. My car wouldn’t start so I needed a jump and none of the front desk personal would help me nor find someone to help me.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front staff was quick at helping multiple families by herself
1 nacht verbleven in mei 2024

10/10 – Uitstekend

April

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very clean
2 nachten verbleven in april 2024

6/10 – Redelijk

jamie

Positief: Personeel en service, voorzieningen
The hotel was good for us for what we Needed. The breakfast was very good. The staff was really nice. But we did have some unwanted roaches in the room. That was a big surprise.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice.
2 nachten verbleven in februari 2024

6/10 – Redelijk

Heather

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service
Had everything we needed. Quality of breakfast was lack luster
2 nachten verbleven in april 2024

10/10 – Uitstekend

Richard

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

John, Corrales

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice. Remodel in progress
1 nacht verbleven in april 2024

6/10 – Redelijk

Carisa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Mark

Reisde met familie
Positief: Netheid, personeel en service
Bed was hard as a rock. Did not get much sleep at all.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Frances

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was super clean and I felt very safe. The breakfast was great, as well.
4 nachten verbleven in maart 2024
Reactie van Kristina R. op 28 mrt 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Anil kumar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Kristina R. op 28 mrt 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great and very helpful.
2 nachten verbleven in maart 2024
Reactie van Kristina R. op 28 mrt 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Kristina R. op 5 mrt 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Kabrina

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The common areas floor and elevator needs a deep cleaning. They did occasionally slop a mop over the floor but it still looked incredibly dirty. The rooms also could use a deep clean and some dusting. The hotel felt safe and I have no other issues but I would definitely look into a nice hotel if I ever stay in Temple, TX again.
4 nachten verbleven in februari 2024
Reactie van Kristina R. op 5 mrt 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Uitstekend

Ella E.

1 nacht verbleven in februari 2024
Reactie van Kristina R. op 28 mrt 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is dirty
1 nacht verbleven in februari 2024
Reactie van Kristina R. op 5 mrt 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 – Goed

Gary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Kristina R. op 5 mrt 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Aaron

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Kristina R. op 25 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Kristina R. op 25 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

4/10 – Matig

Josey

4 nachten verbleven in januari 2024
Reactie van Kristina R. op 25 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 – Goed

Valerie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Kristina R. op 25 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Ricardo

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Kristina R. op 25 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

2/10 – Ontzettend slecht

Thomas

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Very poor service, poor people skills
1 nacht verbleven in december 2023
Reactie van M. Murray op 9 jan 2024
Dear Thomas, thank you for your comments. I believe the reason you found our customer service to be bad is that we expected you to have a valid credit card when you extended your stay. By the way, you still owe us for one night room and tax.

8/10 – Goed

Natallia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Overall a nice place to stay
2 nachten verbleven in december 2023
Reactie van Kristina R. op 25 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Beatrice

1 nacht verbleven in januari 2024
Reactie van Kristina R. op 25 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Rhemy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth It
Very welcoming, clean, and comfortable. The staff was very friendly.
1 nacht verbleven in december 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Stacye

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again.
Stay was great. Bed was hard. Pillows were great. Room was clean. Would stay again.
1 nacht verbleven in december 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Has a modern look, great amenities, great breakfast, free parking, and friendly staff. Great location to Temple, Texas. We will stay there again.
5 nachten verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Eric

6 nachten verbleven in december 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

William

The room spacious and clean. The personnel was courteous and professional.
1 nacht verbleven in december 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

STEVEN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Better pillows would give this hotel a 100 grade
Everything about this stay was excellent except for the pillows. Way too soft, no head and neck support.
6 nachten verbleven in december 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to see you again in the future.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Ina

Reisde met familie en kleine kinderen
Positief: Netheid
Reactie van Kristina R. op 5 mrt 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Denise

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 teams were staying at property, requested not to be on same floor. Assigned room was next to side exit on bottom floor Parked in Handicap space just outside door convenient for unloading and loading car. Never heard any noise from teams in room located on 1st floor. Only complaint was lack of a shower chair. Did not request handicap room , none available on checking in . Handicap daughter not capable of standing to shower..so she was not able to use shower.
2 nachten verbleven in december 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Alex

1 nacht verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

4/10 – Matig

Scott

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I booked this hotel specifically because they had an indoor hot tub when I checked in. I asked the front desk person what time the hot tub was open until she told me 11 o’clock fast-forward 20 minutes later I go down to the pool area and the hot tub button don’t work and then I go to step into it and it is ice cold, as I go to leave, there are no towels in the pool area but multiple signs telling you to dry off before you come back into the hotel. I had specifically asked about the hot tub. It would have been frustrating that it was broken but at least they would’ve been a problem with me and I would’ve went to a different hotel at check-in
1 nacht verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Uitstekend

Charles, Sonora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet. Nice breakfast, friendly staff.
3 nachten verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Dayna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfy
Hotel staff was nice. It was clean and comfortable. If I need to stay in hotel again in future, I’ll come here.
1 nacht verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Christina

1 nacht verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Royce

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Crystal

2 nachten verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA. We are so happy you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Kristin

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Decent stay
Great staff. Really friendly people and helpful. The doors are extremely loud opening and closing. even when trying to close the door softly it still makes a loud noise.
1 nacht verbleven in november 2023
Reactie van Kristina R. op 4 jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express TEMPLE - MEDICAL CENTER AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express