Thanks

Dear Maria D, I'm sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Mark Hayward General Manager

Dear Ed,We strive to provide a bright, fresh, and comfortable hotel experience, and we deeply apologize for falling short in these areas during your stay. We appreciate your patronage and the time you took to share your feedback with us. Our team carefully reviews all feedback to identify areas where we can make improvements. We hope you will consider giving us another chance to show you that your comfort is our top priority. Thank you for choosing our hotel.Sincerely,Mark HaywardGeneral Manager

Dear Steven, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our maintenance and housekeeping teams for immediate improvement. I'm sorry we fell short of providing the high level of satisfaction you are accustomed to and deserve with your stay. Your experience is important to us and we hope you'll give us another opportunity soon to make your visit the best it can be. Sincerely, Mark Hayward General Manager

Dear Ruben, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Mark Hayward General Manager

Dear Lance, Thank you for the great rating. It was our pleasure to host you, and we hope to do so again soon. Best, Mark Hayward General Manager

Dear Elizabeth, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Mark Hayward General Manager

Dear Amita, I'm sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Mark Hayward General Manager

Dear Fu, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Mark Hayward General Manager

Dear Dylan,We are very sorry that you experienced issues with temperature control and that we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay.Sincerely,Mark HaywardGeneral Manager

Dear Gregg, I am glad our Clinton Inn provided you with a five-star experience while visiting Tenafly. Thank you for your business and for taking the time to sing our praises in this great review. We hope to see you again in the future. Best, Mark Hayward General Manager

Dear Jo-Ann, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Mark Hayward General Manager

Dear Karen,Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our location and comfortable accommodations while in town visiting family. I appreciate your comments regarding tea, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon.Best,Mark HaywardGeneral Manager

Dear John,We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you in the future.Sincerely,Mark HaywardGeneral Manager

Dear Jo-Ann,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Mark HaywardGeneral Manager

Dear David, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely,Mark Hayward General Manager

Dear Jennifer,Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that cleanliness is our top priority.Sincerely,Mark HaywardGeneral Manager

Dear Luigi,I'm very sorry that you had issues with temperature control. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Mark HaywardGeneral Manager

Dear Susan, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our superb location and friendly service during your time in Tenafly. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Mark Hayward General Manager

Dear Bruce,We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.Sincerely,Mark HaywardGeneral Manager

Dear Anonymous, Thank you for not only giving us a chance to earn your business but for sharing your positive review as well. We enjoyed hosting you and appreciate your kind feedback. Please find a reason to visit again soon as we look forward to your return. Best, Mark Hayward General Manager

Dear michelle,We appreciate your business and the fact you took the time to share a review. While I am glad to hear that you enjoyed our cleanliness and service, I'm sorry that we weren't able to deliver a more positive experience overall. We thank you for all your feedback and hope to host you again.Sincerely,Mark HaywardGeneral Manager

Dear SHANG GIL, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Mark Hayward General Manager

Dear Frederick,It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again.Best,Mark HaywardGeneral Manager

Dear Tamara,I'm sorry that you experienced a noise in your room and that we were not responsive. Normally our staff does a terrific job of responding to our guest's needs; in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us.Sincerely,Mark HaywardGeneral Manager

Dear Jason,I'm glad that you found your stay to be clean and quiet. We value your feedback and do take it into consideration as we continually update and improve. Thank you for choosing us, and we hope to see you again.Sincerely,Mark HaywardGeneral Manager

Dear JUNG KUG,We are glad that you enjoyed your stay overall, but I'm sorry that noise pollution interrupted your comfort. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.Sincerely,Mark HaywardGeneral Manager

Dear Michael,Thank you for staying with us. We're pleased to hear that you enjoyed your stay overall. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you'll visit us again soon.Best,Mark HaywardGeneral Manager