7 buitenzwembaden, ligstoelen bij het zwembad

Beoordelingen van Bahia Principe Fantasia Tenerife - All Inclusive

5 out of 5
Bahia Principe Fantasia Tenerife - All Inclusive
Avenida JM Galván Bello, San Miguel de Abona, Canary Islands

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 342 van 539 beoordelingen" "
Gastenscore: 8 - Goed. 125 van 539 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 539 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 539 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 539 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Dimitry Gonzalez

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
its a nice and big hotel, the room (junior suite) was very spacious, a lot bigger than expected. the bathroom is big as well with 2 sinks, toilet and shower. the tv is not a smart tv, which was a bit disappointing. i'd recommend bringing your own Google tv stick from home. the food in the main restaurant was of basic quality, the bread was often too hard to eat, a lot of buffet food was dry on top and didnt look fresh anymore. i expected better quality. the a la carte restaurants are to be booked with the application or via guest services, its best to book these when you arive otherwise you probably won't get a booking. the snack restaurant by the kids pool is open during the day with good snacks and drinks. a big negative point is the exterior around the pools, i noticed a lot of broken tiles and loose pieces, which can cause injuries and decorations around the pools could use some cleaning as well (rust stains, dirty floors,..) the staff is very friendly and communication in English went fluent, which surprised me a bit, although its obvious the hotel is focused on uk visitors
4 nachten verbleven in februari 2024
Reactie van Tetiana Hyliuk op 8 feb 2024
Dear Dimitry,Thank you very much for sharing your detailed review.We are sorry to hear that your stay did not meet 100% of your expectations. We always try to achieve an excellent level of satisfaction for all guests who choose our resort for their holidays.Please be assured that each of your comments have already been passed on to the relevant departments for the continuous improvement of the services we provide. We wish you all the best and look forward to welcoming you back.Kind regards,Tetiana Hyliuk Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Pieter

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een zeer grote, mooie en nette accommodatie. het personeel is vriendelijk en attent. Ook wordt er genoeg georganiseerd en heb je 3 restaurants waar je a la carte kan eten en heb je nog een buffetrestaurant. Het voedsel is lekker veel is vers en wordt variatie in aangebracht. Het hele resort is netjes en schoon, wat maakt dat het erg fijn is om te verblijven. Het enige minpunt van onze kamer was dat er een queensize bed stond en die was eigenlijk net te smal voor ons.
7 nachten verbleven in januari 2022
Reactie van Online Reputation op 19 jan 2022
Dear Pieter, thank you very much for your review about your stay at Bahia Principe Fantasia Tenerife. We are really glad to know that in general you had a great experience with us. Please be assured that your comments have been transmitted to the department in charge for analysis because Bahia Principe Hotels & Resorts never ceases to improve quality of the services provided. We hope to welcome you again in Bahia Principe Hotels & Resorts. Kind regards, Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Arie de

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
faciliteiten, zoals het zwembad en recreatie is heel erg goed. Eten en drinken ook. Niets op aan te merken
3 nachten verbleven in november 2021
Reactie van Online Reputation op 22 nov 2021
Geachte cliënt. Arie, Het is prettig dat onze faciliteiten, het zwembad, de gastronomie en de borrel opvallen. Altijd beschikbaar, Katty Botello Online Reputation Bahia Principe Bavaro Resort

8/10 – Goed

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Shows die je extra moet betalen horen hier niet thuis
4 nachten verbleven in februari 2020
Reactie van Houda El Barche op 2 mrt 2020
Dear Guest, First of all, we want to apologize for not answering in your language, we hope you could understand english. We highly appreciate the time you spent to share your personal impressions following your recent stay at Bahia Principe Fantasia Tenerife. We are more than happy to know that you enjoyed an overall very pleasant stay with us. With our kindest regards, Houda El Barche Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Door er veel jonge gezinnen waren aangezien het een echt kind vriendelijk hotel is was de gemiddelde leeftijd ook lager dan elders wanneer je buiten het seizoen op vakantie gaat. Het was bij momenten savonds een Disney hotel door het kasteel aan het zwembad
6 nachten verbleven in februari 2020
Reactie van Houda El Barche op 27 feb 2020
Dear Guest, First of all, we want to apologize for not answering in your language, we hope you could understand english. We are happy to know that you had an excellent stay at our Hotel Bahia Principe Fantasia Tenerife and we are very grateful you dedicated a moment during your holidays to share your review. We are looking forward to your next visit to live another amazind family holiday. Kind Regards, Houda El Barche Bahia Principe Fantasia Tenerife

6/10 – Redelijk

Erik

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
prima familiehotel, geen vijfsterren
Prima hotel voor gezinnen echter qua niveau geen vijf sterren. Postmix frisdranken, kartonnen bekers bij het zwembad. Geen turn down service. Junior suite geen aparte slaapkamer . Te weinig ligbedden.
1 nacht verbleven in december 2019
Reactie van Onlinereputation op 3 jan 2020
Dear Erik, We are sorry to read that your experience in our hotel was not as satisfactory as you expected and apologise for not having achieved your expectations. We would like to welcome you again in Bahia Principe Hotels & Resorts in Tenerife, Mexico, Dominican Republic or Jamaica. Kind regards, Juliana Sandoval Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geweldige locatie. Mooie en schone kamer, lekker eten, mooie shows, mooie zwembaden.
7 nachten verbleven in oktober 2019
Reactie van Kind Regards, Jana Vaskova op 21 okt 2019
Dear Guest, We would like to thank you for this lovely feedback following your recent stay among us. Looking forward to your next stay.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nette en ruime kamer met een minibar die elke dag werd aangevuld. Zwemplezier voor de hele familie. Alle faciliteiten waren aanwezig voor baby's en kleine kinderen en ook in het restaurant waren ze altijd erg vriendelijk voor onze kindje. De kwaliteit van het eten was wel iets minder en er waren ook niet heel veel gezonde opties. Het was allemaal wel goed maar niet super.
6 nachten verbleven in oktober 2019
Reactie van Kind Regards, Jana Vaskova op 12 okt 2019
Dear Guest, We would like to thank you for your kind feedback. Your observation has been taken in consideration. All in all, we are delighted to read, that you had a pleasant stay among us.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastisch team van mensen welke de vakantie tot een oase van rust en plezier voor de kinderen maakt.
7 nachten verbleven in september 2019
Reactie van Kind Regards, Jana Vaskova op 11 okt 2019
Dear Guest, We would like to thank you for this fantastic feedback following your recent stay among us. We hope you will return very soon to Bahia Principe Hotels & Resorts.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proper, mooi hotel 7 zwembaden, ongeacht het moment van de dag er zijn altijd ligbedden beschikbaar. De shows zijn een echte aanrader, uitgevoerd op hoog niveau door professionals/atleten
9 nachten verbleven in september 2019
Reactie van Juliana op 26 sep 2019
Thank you very much for taking a moment to share your high rating after your recent stay with us. It was a pleasure to have you as our guests and we wish we could welcome you again very soon. kind regards, Juliana Sandoval Fantasia Bahia Principe Tenerife

8/10 – Goed

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel enkel te ver weg van de gezellige drukte van de stad
6 nachten verbleven in juni 2019
Reactie van Fantasia Bahia Principe Tenerife op 10 jul 2019
Dear Robin, We would like to thank you for your kind review of your recent stay among us. We hope to welcome you back soon. Yours Faithfully, Jana Vaskova

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Schoon, ruim en van alle gemakken voorzien. Maar geen veilige stopcontacten, terwijl ze zich richten op families
9 nachten verbleven in mei 2019
Reactie van nic op 20 mei 2019
Dear guest, thank you very much for leaving us this comment and for your suggestions. Sorry for not answering in Dutch! Kindest regards Nicole Bartsch Bahia Principe Tenerife Resort

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
leuk hotel met zeer vriendelijk personeel proper en zeer veel en goed maaltijden.
7 nachten verbleven in november 2018
Reactie van Bahia Principe op 27 mei 2021
Dear Guest, We would like to express our gratitude for choosing our hotel for your vacations. We thank you for your evaluation - it is highly appretiated by our teams, as we work constantly on our improvement. If you choose us again as your holiday destination this 2021 season, it will be pleasure to serve you again in the best possible way. Kind Regards,

10/10 – Uitstekend

VALERIE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un personnel dynamique et au service des vacanciers à tous les postes au sein d’un établissement dont le fonctionnement est bien huilé. Surveillance des bassins, respect des règles, propreté des chambres, service restauration, entretien des espaces verts et des piscines… tout est parfaitement organisé. Le bracelet à puce est très pratique au quotidien. Lieu idéal pour un séjour avec des enfants. Ce n’était pas notre cas, mais malgré tout, nous avons passé un excellent séjour malgré une demande à la réservation qui n’avait pas été prise en compte. Mention spéciale pour les spectacles d’une très grande qualité.
7 nachten verbleven in maart 2024
Reactie van Bahia Principe Fantasia Tenerife op 9 apr 2024
Dear Valerie,We would like to thank you for your fantastic review and special mention to our services and facilities.On the other hand, we always try our best to please all our guests and it is true that all requests are subjected to availability.We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Kind Regards,Alessandra Dévora

10/10 – Uitstekend

edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Bahia Principe Fantasia Tenerife op 4 apr 2024
Dear Edward, we would like to thank you for your nice review. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

John

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a phenomenal time at the Fantasia on holiday with our 9-month old. The facilities were excellent, the food superb, the staff incredibly friendly and helpful and the room and hotel itself were wonderful. The hotel was very accessible for a family travelling with a baby. An increible experience on our first holiday as a family.
6 nachten verbleven in maart 2024
Reactie van Bahia Principe Fantasia Tenerife op 26 mrt 2024
Dear John, we would like to thank you for your fantastic review and special mention to our food service, staff and facilties. We are glad to know that you enjoyed your family stay with us and we look forward to welcoming you back soon. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

8/10 – Goed

Christie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Liked the overall facility and options and all inclusive
4 nachten verbleven in maart 2024
Reactie van Bahia Principe Fantasia Tenerife op 22 mrt 2024
Dear Christie, we hope this is fine to you. We would like to thank you for your fantastic review and special mention to our service. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Zenko, Liederbach am Taunus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Toller Urlaub
7 nachten verbleven in maart 2024
Reactie van Aday Herrera op 19 mrt 2024
Lieber Zanko,Vielen Dank für diese wunderbare Meinung.Wir hoffen, Sie bei einem weiteren schönen Aufenthalt wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüßen,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Concepción

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magnífico todo.
5 nachten verbleven in maart 2024
Reactie van Bahia Principe Fantasia Tenerife op 18 mrt 2024
Estimada Concepción, nos alegra mucho saber que ha disfrutado su estancia con nosotros. Apreciamos su especial mención hacia nuestro servicio. Deseando recibirle nuevamente. Un cordial saludo, Mary Amoah. Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Graham

3 nachten verbleven in maart 2024
Reactie van Bahia Principe Fantasia Tenerife op 4 apr 2024
Dear Graham, thank you for your nice review. We are glad to read that you enjoyed your stay with us and we look forward to welcoming you back. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service
6 nachten verbleven in februari 2024
Reactie van Aday Herrera op 21 feb 2024
Dear Michael,thank you very much for taking your time to share your review with us.We hope to have the opportunity to welcome you, to experience the hospitality of our people, the quality of our services and facilities.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Rachael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Tetiana Hyliuk op 8 feb 2024
Dear Rachel,Thank you very much for your 5 stars review.Hoping to welcome you back soon.Best regards,Tetiana HyliukBahia Principe Sunlight Costa Adeje

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024
Reactie van Aday Herrera op 30 jan 2024
Dear guest,Thank you so much for taking the time to share your review.We apologize for those aspects where the hotel has not met your expectations. We hope you will be willing to give us the opportunity to welcome you once again to experience the hospitality of our people, the quality of our services and facilities. Kind regards,Bahia Principe Fantasia Tenerife

6/10 – Redelijk

Martina

7 nachten verbleven in januari 2024
Reactie van Bahia Principe Fantasia Tenerife op 22 mrt 2024
Dear Martina, thank you for your positive review and for consider us a great value. We look forward to welcoming you back. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent , great food , drinks , service and fantastic staff in all areas
4 nachten verbleven in januari 2024
Reactie van Bahia Principe Fantasia Tenerife op 26 jan 2024
Dear Stephen, we would like to thank you for your nice review and special mention to our service and staff. We are very happy to know that you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

6/10 – Redelijk

Helen

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good for children but not a luxury break
Very good entertainment for young children with lovely rooms and pools as well as play areas. My child also loved the shows (as well the a la carte restaurant, this is limited based on how many days you are staying). The let downs are the food, drink and overall service which are very average. There is no effort to impress you and as we had recently been to an Ikos resort this paled in comparison.
Castle at night for children’s mini disco
3 nachten verbleven in januari 2024
Reactie van Bahia Principe Fantasia Tenerife op 26 jan 2024
Dear Helen,thank you very much for sharing your review of your stay with us. It is a pleasure to know that our rooms, facilities and entertainment, have made your family stay more pleasant.On the other hand, we are sorry for the inconveniences during your stay. Our staff do everything possible to meet our guests requests, according to their needs and preferences. Nevertheless, we will pass on your comments to the departments concerned to improve your next stay with us.Regarding the food service, we apologize if the gastronomic offer was not up to your expectations. We will pass your comments to the executive chef for supervision. Although, we would like to point out that we offer a wide menu and selection to satisfy our guests preferences.We look forward to welcoming you again.Best regards,Mary AmoahBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Bahia Principe Fantasia Tenerife op 16 jan 2024
Estimada Laura, muchas gracias por compartir su positiva valoración sobre su estancia con nosotros. Es un placer saber que su experiencia ha sido placentera.Deseando recibirle nuevamente.Un cordial saludo,Mary Amoah Bahia Principe Fantasia Tenerife

8/10 – Goed

Barry

3 nachten verbleven in januari 2024
Reactie van Aday Herrera op 10 jan 2024
Dear Barry,Thank you for your visit to Bahia Principe Fantasia Tenerife hotel and for sharing your marvellous score.We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

PABLO VARELA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Aday Herrera op 10 jan 2024
Estimado Pablo,muchas gracias por su visita y por concedernos esta inmejorable puntuación de 5 estrellas.Estaremos encantados de recibirle de nuevo en Bahia Principe Fantasia Tenerife.Cordialmente,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Matthew

7 nachten verbleven in december 2023
Reactie van Aday Herrera op 10 jan 2024
Dear Matthew,Thank you for trusting Bahia Principe Fantasia Tenerife hotel as your holiday destination and for your 5 star review.It will be a pleasure to welcome you once again for another excellent experience at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

6/10 – Redelijk

Matthew

Positief: Netheid
9 nachten verbleven in december 2023
Reactie van Bahia Principe Fantasia Tenerife op 1 jan 2024
Dear Matthew,we would like to thank you for your review. We hope you enjoyed your stay with us and we look forward to welcoming you again. Best regards, Mary Amoah Bahia Principe Fantasia Tenerife

4/10 – Matig

Krzysztof Andrzej

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
So from arrival we was waiting for the room even was 3 pm 45 min and none even offer a bottle of water or any sorry or whatsoever anyway big resort a lot of people let it go but then for the first 2 days none change towels in a premium family suite till we need to report it the same with mini bar was a parrently all include but none replace few small drinks after 2 days remaining to the reception and on top of that where was adults only we went there and plenty of kids noises and distracted areas where we are without kids and want to relax in peace ....we reported to the reception but no action sign say adults only but everyone pop in kids noises crying pretty sure we are not the only who complain. And 2 a la carte dinner are disaster seriously disaster on the main pad Thai I find 3 prawns and on the steak was a half tomato and that's it Jesus seriously a shame of this resort 5 star maybe in Tenerife but somewhere else 3 max plus I am a chef and where was a station to grill sea bass chef actually was not a chef I find later couldn't do the job he didn't know how to seal the skin cook fish and serve and a lot of people agree and left the quee so very very disappointed....last thing I went to reception in the day of check out I have been told to pay extra 45euro if I want to keep the room till 6 pm my flight was 9 pm so went to the room straight after breakfast to pick up card back to reception and the same girl Monica with other supervisor told me that is impossible to extend
5 nachten verbleven in december 2023
Reactie van Aday Herrera op 1 feb 2024
Dear Andrzej,Thank you for bringing to our attention your comments regarding your last stay with us. We apologize for those aspects where the hotel has not met your expectations. All your feedbacks have been passed to the relevant management for its consideration because we constantly strive to offer our guests the best services and experience.We would like to point out that our hotel is a family category hotel, adapted for all types of trips, both for families and couples. We are very sorry that you did not feel comfortable due to the noise caused. We have taken good note of your suggestion, which will be transmitted. to the relevant department to take the necessary measures. We remind you that our hotel has an area for adults only, where couples can enjoy privacy and space next to the infinity pool.Maintaining the quality of our menu is of utmost importance to us, and we havestringent procedures in place to ensure that our dishes are served hot and delicious and it is disheartening to learn that we fell short of your expectations. We hope to welcome you again at Bahia Principe Hotels & Resorts. Kind regards,Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Ashok

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Aday Herrera op 21 dec 2023
Dear Ashok,thank you very much for your visit and for this fantastic 5 star review!We would be happy to welcome you back for another amazing holidays at Bahia Principe Fantasia Tenerife.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in every aspect, from the reception area to the terraces, bars, restaurants, pool areas & the Junior Suite I stayed in was extremely spacious and comfortable. Only slight downside was my suite had an adjoining door to the next room & I was very aware of the guests in there as I could hear everything.
7 nachten verbleven in december 2023
Reactie van Aday Herrera op 19 dec 2023
Dear Sandra,Thank you for your visit to Bahia Principe Fantasia Tenerife hotel and for sharing your marvellous experience.We are very happy to read that it was an excellent experience, enjoying the sun, the spotless facilities or the room.We regret any inconveniences that you may have experienced. We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Best regards,Aday HerreraBahia Principe Fantasia Tenerife

8/10 – Goed

Atte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Aday Herrera op 19 dec 2023
Dear Atte,Thank you very much for this fantastic score! We hope to welcome you again for another amazing holidays at Bahia Principe Fantasia Tenerife hotel.Best regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Marcel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in december 2023
Reactie van Aday Herrera op 19 dec 2023
Dear Marcel,Thank you very much for these beautiful 5 stars! We hope to welcome you again for another amazing holidays at Bahia Principe Fantasia Tenerife hotel.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Ramon, bronx

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful grounds, 7 pools and the staff is super nice
5 nachten verbleven in december 2023
Reactie van Aday Herrera op 16 dec 2023
Dear Ramon,Thank you for sharing this lovely review about your holidays at Bahia Principe Fantasia Tenerife hotel.It is a great honour for all the team to read your motivating comments regarding our facilities and our high standard of service. We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Aday HerreraBahia Principe Fantasia Tenerife

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Overpriced chaos
Wayyy overpriced. Each room has a shared room door meaning you can hear your neighbours. Was left next too a crying baby for a week. Cleaners im the morning aggressively dragging furniture at 9am. Have to move out of the way of all working staff who will barge past you. Dance music none stop at all pools even overlaping with other music from different speakers.
7 nachten verbleven in december 2023
Reactie van Aday Herrera op 16 dec 2023
Dear guest,Thank you for bringing to our attention your comments regarding your last stay with us. We apologize for those aspects where the hotel has not met your expectations. All your feedbacks have been passed to the relevant management for its consideration because we constantly strive to offer our guests the best services and experience.We work hard to provide relax and a pleasant stay to our guests, so we always invite our guests to comply the rules regarding noise.Kind regards,Bahia Principe Fantasia Tenerife

10/10 – Uitstekend

Rachel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Aday Herrera op 12 dec 2023
Dear Rachel,thank you very much for this amazing score.We hope to welcome you again for another amazing holidays at Bahia Principe Fantasia Tenerife hotel.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Nicole

3 nachten verbleven in december 2023
Reactie van Aday Herrera op 9 dec 2023
Dear Nicole,We highly appreciate your perfect score after your visit to our hotel!We would like to welcome you many more times at Bahia Principe Fantasia Tenerife hotel.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing!!
Our stay was beautiful. The staffs were very friendly and polite. All the amenities were clean and looked after. The food and drinks were good and yes the drinks don’t stop flowing. There’s always something to eat 24/7. So if you are a foodie or love your dessert and drinks, you won’t regret your stay. The swimming pools are amazing and if you want to stay fit while not using their gym, no problem because they have lovely foot path by the sea so you can explore and it’s safe. Our room overlooked the ocean and what a beautiful sight. So much activities to do especially for families. As a couple, we had so much fun. Exploring the resort and the city itself. Rented a car so it was easier but you don’t need to because there is so much to do in the resort. We felt so relaxed and refreshed at the end of our stay and sadly had to say bye for now but definitely will visit again.
6 nachten verbleven in november 2023
Reactie van Aday Herrera op 9 dec 2023
Dear guest,Thank you for sharing this lovely review about your holidays at Bahia Principe Fantasia Tenerife hotel. We are very glad to know that you had an excellent holiday from the beginning to the end of your stay.The whole staff is hoping to welcome you again in the future and we do hope you will have another wonderful experience at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Philippe

7 nachten verbleven in november 2023
Reactie van Aday Herrera op 9 dec 2023
Dear Philippe,thank you very much for your visit and for this perfect score! We are very glad to know that you had an excellent holiday with us.We would be happy to welcome you back for another amazing holidays at Bahia Principe Hotels & Resorts.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

8/10 – Goed

Melissa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall great but not a 5 star
Overall we thoroughly enjoyed this resort and our stay there with our toddler. It was the perfect family holiday destination with lots of activities for kids as well as various pools and splash pads so we couldn't have asked better in that regard. We would definitely go back here again. That said, this definitely isn't a 5 star resort. I wouldn't even consider it to the be best Bahia Principe I've stayed at in terms of service and food quality even though it was by far the most expensive. I'd even go as far as saying the service was terrible at times. There were meals at the buffet where we didn't even get offered a drink the whole meal. Despite all that, it didn't really impact our vacation as this wasn't why we picked the resort but I can certainly understand why some people would be upset if that's why they chose this particular resort. So, if you're looking for a 5 star vacation, this is not the resort for you. But if you're looking for a good family resort with lots of activities, this is a great choice!
5 nachten verbleven in november 2023
Reactie van Bahia Principe Fantasia Tenerife op 1 dec 2023
Dear Melissa,Thank you for the feedback of your last holiday with us and for consider us a great value for a family holidays. On the other hand, we will take all your comments on board to improve our service.We are looking forward to welcome you back soon.Best regards, Mary AmoahBahia Principe Fantasia Tenerife

4/10 – Matig

Ifueko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Aday Herrera op 16 nov 2023
Dear Ifueko,Thank you for your review.We feel sincerely sorry to know that we could not meet all your expectations as we constantly strive to offer our guests the best services and experience, and we can only hope you could reconsider giving us another the opportunity to welcome you again in the future.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Eva

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Aday Herrera op 20 okt 2023
Estimada Eva,muchas gracias por elegir nuestro hotel Bahia Principe Fantasia Tenerife y por tomar parte de su tiempo en compartir esta reseña.Le agradecemos también mucho esta inmejorable puntación y esperamos tenerle pronto de vuelta.Un cordial saludo,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Maryam

7 nachten verbleven in oktober 2023
Reactie van Aday Herrera op 9 nov 2023
Dear Maryam,thank you very much for your visit and for giving us this perfect score.It will be a pleasure to welcome you again to our hotel for another amazing experience.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

8/10 – Goed

Kristoffer

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Det perfekte barnehotellet
Fantastisk familiehotell. Maten og restaurantene får topp score, selv om det nesten er for mye av alt det gode å spise på. Kunne vært mer sunne alternativer istedenfor fast-food i restauranten/buffeen som er åpen hele dagen. Det aller meste er helt topp, men noen punkter som kunne vært bedre for vår del: mye støy på hele området fra aktiviteter og happenings som nærmest konstant pågår. Lyden var veldig høy (for å overdøve alle barna?) og for høy etter vår mening. Noen tilfeller hvor vi følte at vi var til bry ovenfor de som jobbet der. Sekken vår ble ryddet mens vi så på er show 50 meter unna og måtte bruke en time dagen etter på å få tak i den (de rydder bassengområdet 1900, men begynte allerede 1700 og følte oss litt i veien selv om bassenget stenger 1900..).
7 nachten verbleven in oktober 2023
Reactie van Aday Herrera op 19 okt 2023
Dear Kristoffer,Thank you for trusting Bahia Principe Fantasia Tenerife hotel as your holiday destination and for your review.It's a great satisfaction to know that you had a great time with us and that you totally recomend us.We take good note of your constructive comments which we will forward to the Heads of Departments involved for their information and revision. You can be sure that we value very much your opinion in order to improve our services and enhance our guests’ experience.We invite you to visit us again at Bahia Principe Fantasia Tenerife to enjoy the fantastic weather of the island.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Sten Roger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisk høstferie🌞
Vi hadde er veldig fint opphold på hotellet og det imponerte egentlig, showene er eksepsjonelt flotte. Skulle jeg sette fingeren på noe så skulle det vert satt ut kjøleskap med vannflasker for gjestene, samt at basseng områdene er såpeglatt og det skulle vert gjort noe med. Mangen som sklei og falt på flisene😢
7 nachten verbleven in oktober 2023
Reactie van Aday Herrera op 19 okt 2023
Dear Sten,Thank you for publishing this fantastic review about Bahia Principe Fantasia Tenerife hotel recommending it to other travellers.We are very glad to know that you had an excellent holiday from the beginning to the end of your stay and you highlight our shows.Please be informed the hotel is certified as safe for public use, however it is advised to pay special attention when at the pool area, as the wet surface can be slippery. The pool area is also treated with specific products for this type of area. We always recommend our guests wearing suitable footwear for wet areas. We hope to welcome you again for another amazing holidays at Bahia Principe Fantasia Tenerife hotel.Kind regards,Aday HerreraBahia Principe Fantasia Tenerife

10/10 – Uitstekend

Lourdes

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Su personal amable y servicial y siempre con una sonrisa. Ha superado mis expectativas al máximo. Muchísimas gracias por poder hacer realidad nuestras vacaciones después de 3 años. Gracias
7 nachten verbleven in oktober 2023
Reactie van Aday Herrera op 19 okt 2023
Estimada Lourdes,muchas gracias por elegir el hotel Bahia Principe Fantasia Tenerife para sus vacaciones y por esta inmejorable reseña.Estamos muy felices de leer que hemos superado sus expectativas, nuestro objetivo es la excelencia en todos los aspectos.Esperamos darle la bienvenida de nuevo a nuestro hotel pronto.Un cordial saludo,Aday HerreraBahia Principe Fantasia Tenerife

8/10 – Goed

Nicolas

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Idéal pour famille avec petits enfants
C'est notre 2ème séjours avec les enfants. Nous apprécions pleinement les lieux, les piscines, les shows, et le buffet. Les chambres sont très belles, spatieuses et propres. L'endroit est très propre. Le service au buffet était correct mais moins bien que l'année passée: à 2 reprises notre tables a été débarassée et mise à disposition pour d'autres invités alors que nous nous servions au buffet, les serveurs n'étaient pas très réactifs lors de la commande des boissons. Finalement les shows ont en mis plein les yeux, nous en gardons un très bon souvenir.
6 nachten verbleven in oktober 2023
Reactie van Aday Herrera op 19 okt 2023
Cher Nicolas,En premier lieu nous voudrions vous remercier pour votre appréciation suite à votre visite dans notre Hotel Bahia Principe Fantasia Tenerife.C'est un plaisir de savoir que vous avez eu des bonnes vacances et nous allons tenir compte vos suggestions parce que l’opinion des clients nous aide chaque jour pour améliorer nos services. Encore merci pour vos chaleureuses recommandations et nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt.Salutations distinguées,Aday HerreraBahia Principe Fantasia Tenerife