2/10 – Ontzettend slecht
Claudia
Reisde met familie
8 okt 2025
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Tensleep in Alpine Village unit was dirty with worn out dirty shag carpet and a broken toilet seat and a very small water heater big enough for two very short showers (sleeps 6 guests). I had asked for early check in as I told them I was coming in at noon and I knew the unit was empty - they said they would look into it but never got back to me. After leaving two voice messages, and I had to wait until precisely 4 pm for the code to work on our unit. When I texted about the lack of hot water (they don't answer calls and you can guess why) they texted us to stagger our showers and deal with it. But wait - there's more! The next day they send maintenance crew over to replace the stairs to our basement unit (Loud and Noisy!) LEAVING US NO WAY TO EXIT or enter our condo once the stairs were removed! Again I called and texted about the removal of the stairs but got no reply - no apologies, no partial refund, nothing. A really bad stay. I hope that one day my family will laugh about this but right now I'm just longing for the day when businesses actually cared about customers.
SO BEWARE and STAY AWAY from OUTPOST RENTALS - once they have your money, you're toast.
Claudia
4 nachten verbleven in september 2025