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Beoordelingen van Teton Mountain Lodge and Spa

4.5 out of 5
Teton Mountain Lodge and Spa
3385 Cody Lane Drive, P.O. Box 564, Teton Village, WY

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 602 van 837 beoordelingen" "
Gastenscore: 8 - Goed. 168 van 837 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 837 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 837 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 837 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Eman, Newton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved staying at the Teton lodge and will certainly be back.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

MIKE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1st class!! Stayed at Snake River Lodge (thumbs down) and then here for 1 night…WOW what a difference!!! The people, the place, etc all checked off EVERY BOX for us!! Book It!!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Rhonda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at Teton Mountain Lodge. The convenience of being located at the base of Jackson Hole Mountain Resort helped make the most of our ski days! There is great shopping at the equipment shop at the base of the mountain as well. Working with Austin, our concierge, made it all so effortless. He was fantastic and full of information; he booked our lift tickets and a snowmobiling excursion with Back Country. The hotel is also a short drive into downtown Jackson where we spent our evenings dining and shopping at the local boutiques. We had our 7 yr. old granddaughter in tow so we also incorporated a horse drawn wagon tour of the Elk Refuge and a day at Snow King, riding the Cowboy Coaster, tubing and skiing...the Elk Refuge and Snow King were also a very short drive from the hotel. Also, dining/drinks in the bar at Spur, located on the ground floor of the hotel, was very casual, cozy and convenient. Don’t forget swimsuits for the pool/hot tub!
3 nachten verbleven in december 2023
Reactie van Marco Morales op 27 dec 2023
Dear Rhonda,Thank you so much for your excellent review! We are fortunate to have Austin as part of our team. I will be sure to share your kind words with him. Being a slopeside property, it gives our guests the great advantage of being centrally located to all the shopping and restaurants in the Village. We hope to see you again soon. Best regards,

6/10 – Redelijk

Jagger

Reisde met familie
No one to help with the luggage Took a while to check in One of the room was not ready at 2:30pm They took a while to find my reservation Staff not well trained and not very attentive Nice but too expensive for what it is
1 nacht verbleven in december 2023
Reactie van Marco Morales, op 27 dec 2023
Dear Jagger, Thank you for sharing your feedback; we will utilize it to better our services and products.

10/10 – Uitstekend

Rhonda

3 nachten verbleven in december 2023
Reactie van Marco Morales, op 27 dec 2023
Dear Rhonda, Thank you so much for your 5-star rating! We look forward to your next stay. Best regards,

10/10 – Uitstekend

James P

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great!! We were able to upgrade to a lovely suite which was very nice. The property is clean, well run and is in an excellent location!
1 nacht verbleven in oktober 2023
Reactie van Marco M. Resort Director op 2 nov 2023
Dear James,Thank you so much for your excellent review! We're delighted to hear that you had a wonderful stay, and we're thrilled that our team could contribute to making it even more memorable. We eagerly anticipate the opportunity to welcome you back in the near future.

10/10 – Uitstekend

Jie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great resort at good location but unfortunately the weather was not good for our visit.
2 nachten verbleven in oktober 2023
Reactie van Marco M. Resort Director op 2 nov 2023
Dear Jie,Thank you so much for your review. I'm delighted to hear that you enjoyed our hotel. We can't wait to welcome you back in the summer so you can savor the warm weather in Jackson. Best regards,

10/10 – Uitstekend

Dana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay and can't wait to return soon
6 nachten verbleven in september 2023
Reactie van Marco M. Resort Director op 28 okt 2023
Dear Dana,Thank you so much for your 5-star rating! we look forward to your next stay.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Marco M. Resort Director op 28 okt 2023
Dear Mary,Thank you so much for your 10 out of 10 rating. We hope to see you again soon.

8/10 – Goed

Kimberley

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Marco M. Resort Director op 28 okt 2023
Dear Kim,We hope to welcome you back again in the near future.

10/10 – Uitstekend

David

Beautiful property
3 nachten verbleven in september 2023
Reactie van Marco M. Resort Director op 28 okt 2023
Dear David,We're thrilled to hear that you had a wonderful experience during your recent visit to our freshly renovated property. We hope to see you again for your winter vacation.

10/10 – Uitstekend

Libby

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a really nice lodge/hotel, newly remodeled, with great amenities. Staying right in the Village makes for an easy walk out the back door right to the common area and more restaraunts. We would love to go back again. Sitting in the outdoor hot tub, surrounded by mountains was wonderful
3 nachten verbleven in augustus 2023
Reactie van Lanae Dunn, Director of Rooms op 11 aug 2023
Dear Jessica,Many thanks for staying with us at Teton Mountain Lodge & Spa and taking the time to complete our survey rating your experience. We're thrilled you enjoyed your time with us and hope to welcome you back next time you're visiting Jackson Hole.

10/10 – Uitstekend

Steve, SAN ANTONIO

2 nachten verbleven in augustus 2023
Reactie van Marco M. Resort Director op 28 aug 2023
Dear Steve,Many thanks for our five-star rating! We look forward to your next stay.Best regards,

10/10 – Uitstekend

Carolanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The view!
Reactie van Lanae Dunn, Director of Rooms op 1 aug 2023
Many thanks for staying with us at Teton Mountain Lodge & Spa and completing our survey rating your experience. We're thrilled you enjoyed your time with us and hope to welcome you back next time you visit Jackson Hole.

8/10 – Goed

Jessica

1 nacht verbleven in juli 2023
Reactie van Lanae Dunn, Director of Rooms op 11 aug 2023
Dear Jessica,Many thanks for staying with us at Teton Mountain Lodge & Spa and taking the time to complete our survey rating your experience. We're thrilled you enjoyed your time with us and hope to welcome you back next time you're visiting Jackson Hole.

6/10 – Redelijk

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very overpriced for what it is
Nice hotel but waaaaaaay overpriced for what it is. $1200 room was on par with a run of the mill Garden Hilton. It is on a ski property with several hotels 12 miles outside of Jackson but it was the end of a summer vacation so that really didn’t matter so much. Had we known we just would’ve stayed in Jackson. Again nice property but definitely not worth the expense.
1 nacht verbleven in juli 2023
Reactie van Lanae Dunn, Director of Rooms op 18 jul 2023
Dear Christopher,Thank you for your valuable feedback. Teton Village offers a more secluded peaceful and intimate experience with a short drive to experience Jackson Hole. Hopefully, you could join us for winter, when we are located at the heart of the ski season. Best regards,

10/10 – Uitstekend

Michelle

6 nachten verbleven in juni 2023
Reactie van Lanae Dunn, Director of Rooms op 1 aug 2023
Many thanks for staying with us at Teton Mountain Lodge & Spa and completing our survey rating your experience. We're thrilled you enjoyed your time with us and hope to welcome you back next time you visit Jackson Hole.

10/10 – Uitstekend

John, Dublin

4 nachten verbleven in juni 2023
Reactie van Lanae Dunn, Director of Rooms op 1 aug 2023
Many thanks for staying with us at Teton Mountain Lodge & Spa and completing our survey rating your experience. We're thrilled you enjoyed your time with us and hope to welcome you back next time you visit Jackson Hole.

8/10 – Goed

Jorge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel location, walking distance from the lifts and runs, good cozy lobby and great restaurant and bar downstairs. Our family room with a double queen bed I found to be just decent with no balcony (I requested but is not available on the double bed rooms), beds are not firm and the carpet, curtains, bathroom and small closet makes the room need a good overhaul, specially for the high price we paid (around $700/night). My two cents
5 nachten verbleven in maart 2023
Reactie van Marco M. Resort Director op 4 apr 2023
Dear Jorge,Thank you so much for staying with us and for your feedback. I'm happy to inform you that we have begun renovations at the hotel. We are excited for you to visit us again so that you can see all the changes and updates. Best regards,

10/10 – Uitstekend

JENNIFER

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3rd time staying here. Always a great time.
3 nachten verbleven in februari 2023
Reactie van Marco M. Resort Director op 11 feb 2023
Dear Jennifer,Thank you so much for your wonderful review and continued support. It's always a pleasure to welcome you back to "Your Home Away From Home." We hope to see you again soon.Best Regards,

10/10 – Uitstekend

Jason, Donner

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly. Andrew is the best bartender in town.
Reactie van Marco M. Resort Director op 13 jan 2023
Dear Jason,Many thanks for your wonderful review. I will be sure to share your kind words with Andrew; he is really an amazing mixologist! We are lucky to have him as part of our team. We hope to see you again soon. Best regards,

6/10 – Redelijk

David, Ridgewood

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Great location relative to the mountain and activities. Outstanding staff. Awful management. Each afternoon the hotel lobby is supposed to have hot chocolate and cider as well as water. They were out of hot chocolate by day 2 or 3 of our week vacation and it was only replenished one afternoon for about 20 minutes. Each evening they have different fun food as well such as shortcake or s'mores. But they also routinely ran out of supplies. All of this is easily fixable. The hot chocolate packets are your standard fare hot chocolate packets that any grocery store has in supply. Same thing with the other missing supplies. While they order from Sysco and those deliveries are not daily, management should have better anticipated as they knew the volume of rooms booked. It felt very nickel and dimed. Another example was for water. The room is supplied with 2 water bottles upon arrival. I didn't know there was a cost for more water bottles so I asked the front desk for more. They said there was a fee for the additional bottles. But they neglected to tell us about the water in the gym, or the filling station that existed by the pool. Everything to push a sale. It felt like a ripoff, which is too bad because the staff, especially Evan, were outstanding.
Reactie van Marco M. Resort Director op 17 jan 2023
Dear David,Thank you for your recent stay and candid feedback. I'm glad that after speaking to you at length, I was able to ease your concerns. I'm equally happy to hear that you will be staying with us again in the near future. We'll see you soon! Best regards,

10/10 – Uitstekend

Teresa

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved the location of the property. We spent a total of 4 nights (2 at the beginning and 2 at the end of our trip with 3 nights in Yellowstone). The hot tub on the roof was so relaxing especially at the end of a busy day. We rode the e bikes around the property and ate breakfast and dinner in the Spur restaurant. We visited during a quiet time of the year and our room was upgraded!!
2 nachten verbleven in oktober 2022
Reactie van Marco M. Resort Director op 23 okt 2022
Dear John,Thank you so much for your excellent review! I'm so happy to hear you had a chance to enjoy all the amenities the hotel has to offer. I hope you had a chance to try the Mushroom Toast at Spur! it's my favorite appetizer. The rooftop hot tub is just what the Dr. recommends after a long day of fun activities. We'll see you soon. Best regards,

10/10 – Uitstekend

JOHN D, temple terrace

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful staff
3 nachten verbleven in september 2022
Reactie van Marco M. Resort Director op 27 sep 2022
Dear John,Many thanks for your great review! We certainly strive to provide a "home away from home" experience for all of our guests. We hope to have the opportunity to welcome you back in the near future.

10/10 – Uitstekend

Nikolas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bellhop man was extremely helpful!!
1 nacht verbleven in september 2022
Reactie van Marco M. Resort Director op 27 sep 2022
Dear Nikolas,Many thanks for your great review, I will be sure to share your kind words with our team. We look forward to welcoming you back in the near future. Best regards,

10/10 – Uitstekend

Brandon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel room and staff were amazing. Jake our bellman was really helpful and nice. Really loved the property - Lots to do and very kid friendly. We have stayed at a few hotels on the property and this definitely our favorite.
2 nachten verbleven in september 2022
Reactie van Marco M. Resort Director op 27 sep 2022
Dear Brandon,Thank you so much for your great review and kind words. I'm very happy to hear you had a great stay. I hope you can bring back the whole family again for your winter vacation. We'll see you soon.

10/10 – Uitstekend

Jaime

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is beautiful, with a lot to do in the Village. The rooms are cozy and lobby is a great place to relax and have coffee in the morning. The staff was the best part of our experience though. Every person we encountered was thoughtful, kind and delivered genuine hospitality. We will definitely be back as a result of their staff. They truly make you feel cared for!
4 nachten verbleven in september 2022
Reactie van Marco M. Resort Director op 27 sep 2022
Dear Jaime,Many thanks for your great review. Our team will be delighted to read your kind words. We strive to provide a "home away from home" experience filled with wonderful memories. We look forward to your next stay!

10/10 – Uitstekend

Maria M

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely a place to stay
3 nachten verbleven in augustus 2022
Reactie van Marco M. Resort Director op 30 aug 2022
Dear Maria,Thank you so much for your great review. I'm happy to hear you had had a great stay. We look forward to welcoming you back in the near future. Best regards,

6/10 – Redelijk

T. Michael

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2022
Reactie van Marco M. Resort Director op 5 nov 2022
Dear T. Michael,We you give us another try, we would love to have the opportunity to gain a perfect score.Best regards,

10/10 – Uitstekend

Scott

3 nachten verbleven in januari 2022
Reactie van Marco M. Resort Director op 5 nov 2022
Dear Scott,Thank you so much for your perfect score. We hope to see you again soon.

10/10 – Uitstekend

Christopher

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I want to live here!! Coming back in the summer too! Never want to leave!
13 nachten verbleven in maart 2022
Reactie van Marco Morales-Resort Director op 31 mrt 2022
Dear Christopher, Thank you so much for your great review! We are happy to hear you had a great stay and will be coming back in the summer. So many hiking trails to explore, we'll see you again soon.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First time in Jackson. Will be back.
First time in Jackson. Family vacation. Overall excellent experience. Proximity of the lodge to the lifts and the restaurants/shops was perfect. Hotel staff from check in to check out was on point. Really no complaints at all. Even met some of the local wildlife.
2 nachten verbleven in maart 2022
Reactie van Marco Morales-Resort Director op 31 mrt 2022
Dear Robert, Thank you so much for your great review! I'm happy to hear you found our hotel to be centrally located. Our team strives to provide a "home away from home" experience, I will be sure to share your kind words with our team. We hope yo see you again. Best Regards,

10/10 – Uitstekend

Cynthia, Long Island City

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2022
Reactie van Marco M. Resort Director op 5 nov 2022
Dear Cynthia,Thank you so much for your perfect score! We hope to see you again soon.

10/10 – Uitstekend

Alicia

1 nacht verbleven in januari 2022
Reactie van Marco M. Resort Director op 4 feb 2022
Dear Alicia, Thank you so much for your ten star rating! We look forward to welcome you in the near future.

10/10 – Uitstekend

Srinivas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great hotel for comfort and coziness. Very clean, Convenient amenities, and great views. Right next door to ski facilities if you are into skiing. It is outside of Jackson Hole but reasonable drive. 10 minutes.
3 nachten verbleven in oktober 2021

8/10 – Goed

Gabriel

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good except
Was good but everything was closed down for the off season- interesting that the rates weren’t lower with few things to do in the area. Also women’s bathroom near the spa smelled like death for two days straight during the stay. My wife complained.. They need to be more attentive to things like that. Room was comfortable though and clean.
3 nachten verbleven in oktober 2021

8/10 – Goed

Meaghan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the lodge during the off-season. I am sure that it is a different vibe when it’s winter and skiers are staying. We enjoyed the room and the view and the bed was amazingly comfortable. We also appreciated that they were providing housekeeping services daily without having to beg. The location is about 15 minutes to downtown Jackson and 20 to Grand Teton National Park.
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
True Vacation
Our stay at the Lodge was fantastic! We had no idea everything closed down Oct 3, but that did not matter. I asked the hotel staff to set us up on a day trip to Yellowstone. She did that right away and we had a awesome time. Thank you to the wonderful staff and the awesome food at their restaurant "The Spur" . We had a most memorable time. We will recommend this hotel to our family & friends. We look forward to staying here during the winter season.
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The people here are very friendly. This is a wonderful hotel. Near the Tetons. Food is good. Free wifi. Gym facilities. Lots to do. Nightly dessert in the lobby. I would stay again.
1 nacht verbleven in september 2021
Reactie van Stephen op 8 okt 2021
Many thanks for staying with us and posting a review of your experience. We're happy to hear our hotel staff and amenities combined for a perfect 10! We hope to welcome you back next time you visit Jackson Hole.

10/10 – Uitstekend

G M G

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021
Reactie van Stephen op 8 okt 2021
Thank you for staying with us and rating your experience. We're happy to see we earned a perfect 10 and hope to welcome you back next time you visit Jackson Hole.

10/10 – Uitstekend

Richard, Potomac

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2021

10/10 – Uitstekend

Ivana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wow!! What beautiful place to stay!! The lodge atmosphere is amazing. Our room was spectacular- clean, quiet, comfy bed, amazing bathroom. I can’t say enough good things about it and I hope I will be able to stay here again!!!
2 nachten verbleven in september 2021
Reactie van Stephen op 16 sep 2021
Thank you for staying with us and sharing a review of your experience. We're happy to hear we earned a perfect score and we hope to welcome you back next time you visit Jackson Hole

8/10 – Goed

Changkyu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family atmosphere. Evening activities that Resort puts on.
2 nachten verbleven in augustus 2021
Reactie van Stephen op 18 aug 2021
Many thanks for staying with us and taking the time to share a review of your stay. We appreciate your feedback and are thrilled we eared a perfect score. We hope to welcome you back next time you visit Jackson Hole.

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2021
Reactie van Stephen op 18 aug 2021
Many thanks for staying with us and taking the time to share a rating of your experience. We're happy to earn a perfect score and hope to welcome you back next time you visit Jackson Hole.

6/10 – Redelijk

T. Michael

2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great hotel. The architecture is rustic and beautiful. The restaurant has good food and an accommodating staff. Easy parking, great mountain views and close to the area activities. Definitely stay here.
1 nacht verbleven in augustus 2021
Reactie van Stephen op 18 aug 2021
Many thanks for staying with us and taking the time to share a review of your experience. We appreciate your feedback and thrilled we eared a perfect score. We hope to welcome you back next time you're visiting Jackson Hole.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2021
Reactie van Stephen op 16 sep 2021
Thank you for staying with us and rating your experience. We hope to welcome you back next time you visit Jackson Hole.

4/10 – Matig

Geverifieerde reiziger

Reisde met huisdieren
Positief: Netheid
Negatief: Personeel en service
I was given a room right next to the hotel entrance. It was noisy. There was no privacy. Cars and people passing by my window constantly. My dog was anxious. I asked for a room switch, unfortunately they didn’t have any room available. Overall a stressful stay.
3 nachten verbleven in juli 2021
Reactie van Stephen op 18 aug 2021
Many thanks for staying with us and taking the time to share a review of your experience. We appreciate your feedback and sincerely sorry your stay was compromised by noise outside your room. We hope that you will consider us again in the future.