On arrival the first thing we
noticed was the general lack of cleanliness and maintenance. An inset light in the lounge was dangling
from the ceiling and part of the frame of the glass cabinet was broken and had been sellotaped
together. The crockery and cutlery was unclean and we had to put everything in the dishwasher before
we could use it. The kitchen work surfaces were dirty and sticky, and the oven had remnants of oven
chips on the baking tray shelf. The toilet in the downstairs bathroom had not been cleaned and we had
to remove traces of faeces.
The terrace area was very dirty with grease pools emanating from the gas bbq and cigarette butts
littering the area. The gas bottle was empty and we had to pay to replace it so that we could use the
bbq. The outside kitchen had not been swept and the sink was full of vegetation debris and
covered in a layer of sandy dust, the whole area including the outdoor oven had not been cleaned for
some time. There was cat faeces in the gravel. We had to clean the kitchen and wash the whole terrace. Several of the sun beds were broken as were the sun shades, the area at the rear of the outdoor kitchen
resembled a sun bed graveyard.One of
the doors to the terrace had several broken window panes and on reading previous reviews it appears
that this has been the case for a number of years. The towels which cover the sun beds were folded up
on the table, they were damp and smelly and had clearly not been washed, we had to wash and dry all
of them before we could use them.
The stairs leading down to the games and utility area had not been swept and we found the first dead
cockroach at the bottom of the stairs. In the utility area we found a pile of dirt along with 2 more
cockroaches. The condenser tumble dryer didn’t work at first as it was full of water
and the filter was blocked with dense compacted fluff.
We called Thomas , the owner, who was completely disinterested and unhelpful. He tried to give us a
number for the cleaners but I pointed out that I was on holiday and that it was his responsibility to resolve. after a week the pool needed urgent attention, with algae and a green colour. After complaining, a guy remedied it but the pool was unusable for half a day and when we did go back in, the level of chemicals was so high that it discolured our swimwear. This villa is not, in the state we found it, suitable as an expensive quality holiday location. Vrbo should remove it from its listings