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Beoordelingen van The Residences at Tewksbury

2.5 out of 5
The Residences at Tewksbury
20 International Place, Tewksbury, MA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 265 van 557 beoordelingen" "
Gastenscore: 8 - Goed. 135 van 557 beoordelingen" "
Gastenscore: 6 - Redelijk. 67 van 557 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 557 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 53 van 557 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pieter, veldhoven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice family room not too far from Boston
Nicely equipped clean and comfortable family room apt with 2 bedrooms

8/10 – Goed

Marcia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No issues, quiet and clean.
1 nacht verbleven in mei 2024

8/10 – Goed

Anaeli

Zakenreiziger, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Ty
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Anthony

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff nice rooms
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Amy

Zakenreiziger
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Spent all day trying to get a lockbox code /instructions. Finally got them at 7pm by making a 3rd call. Arrived to a smoke-stinky room. No tv cables and no way to repair it at 9 pm. Note on key envelope warns about safety..deadbolt is broken, though, so we had to mivee furniture in front of th e door.
1 nacht verbleven in april 2024

8/10 – Goed

Sandy

1 nacht verbleven in maart 2024

8/10 – Goed

Emanoelly, Shelton

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Margaret

Positief: Netheid
Everything was fine!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jean

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yes
1 nacht verbleven in februari 2024

8/10 – Goed

Jeneen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to highway, dining and shopping.
7 nachten verbleven in januari 2024

6/10 – Redelijk

Dalys

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

karla

Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Mitch op 2 jan 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ontzettend slecht

Chauntel

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Mitch op 2 jan 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Uitstekend

deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Evening staff , very personable. No delays in checking in. Quiet area.
1 nacht verbleven in december 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Ronnie

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

LESLIE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely beautiful
Absolutely gorgeous! Very spacious and immaculate. The room is so pretty and bed was comfy. Kichen area is beautiful. Shower was hot and powerful. Business desk was a great size. Great sitting area for comfort of home. Great for short or long term stays. Would definitely stay again.
1 nacht verbleven in december 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Nicole

1 nacht verbleven in december 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ontzettend slecht

Ronzie

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Not happy
I couldn't check in You guys didn't update the hotel through third party So when I got there, they didn't know who I was. And the confirmation number didn't match
1 nacht verbleven in november 2023
Reactie van Mitch op 2 jan 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was well kept and clean. The bed was extremely comfortable and with the linen being white, you could see how clean it was. The bottom of the tub was slippery, but overall the entire room/suite was very well taken care of. AWESOME customer service! Thanks to Christy & Nana for their help with finding my keys; so pleasant, polite, and patient. I highly recommend this property.
1 nacht verbleven in november 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing upfront in ad about having to be there before 8 PM.
1 nacht verbleven in november 2023
Reactie van Mitch op 2 jan 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Uitstekend

Bartley, Matawan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here while sightseeing around the area on a long weekend, since the location is highway-adjacent. The kitchenette came in handy for morning coffee and late night snacks. We also enjoyed having a sitting area, not having to watch tv from the bed. It had all three essentials: Clean, Comfortable and Quiet. Would definitely stay here again.
3 nachten verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Cornelis

1 nacht verbleven in november 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Rose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service. The staff from the front desk to maintenance are amazing! Love it here💕
1 nacht verbleven in november 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Rose

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thee only ting that I didn't like was the fact that the tv had no WiFi and we couldn't use our apps to watch movies. Overall it has been amazing.
3 nachten verbleven in november 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ontzettend slecht

andrew

Reactie van Mitch op 2 jan 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

6/10 – Redelijk

Ivette

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel room was not clean and in poor condition.
4 nachten verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

peter

Reisde met partner
Ol
1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Ray

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Hotel bed I've ever slept in.
I traveled to the area to attend a concert in the Boston area. This Residences room looked recently renovated and I was pleased with the comfort and cleanliness, I slept very well which is not my norm considering most hotel beds, but this time I can honestly say, " it was the best hotel bed I've slept in the last 10 years."
1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Goed

Ellen

1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Scarlet

1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ontzettend slecht

Maria De Jesús

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Overall room was satisfactory but there was a cockroach in the kitchenette! Made it really uncomfortable to use area and sleep at night as well.
1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

8/10 – Goed

BESSIE

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
It was hard to find the property because the signage was so small. A bigger sign at the entrance wouls be excellent. Also a bigger sign to point out the check-in area for a smoother check in process. Housekeeping came in to replace towels & throw out trash but did not make the bed. I thought that was odd. Other than that I would DEFINITELY come again.
2 nachten verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Esther

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Esther

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Suite was great. Fast check-in. Easy to find the hotel. Good eating options in the area. Lots of parking spots nd esily accessible. Would recommend for sure.
1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Goed

Bennett

1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything went smoothly. No real issues so far👍
1 nacht verbleven in oktober 2023

8/10 – Goed

jodi-rae

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very homelike and very impressed with the amount of supplies in the room, pots & pans, silverware etc
1 nacht verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Goed

Edgardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Mitch op 2 jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

6/10 – Redelijk

Judie

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Mitch op 5 okt 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

amira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was nice
Reactie van Mitch op 5 okt 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Goed

Bennett

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value
1 nacht verbleven in oktober 2023
Reactie van Mitch op 5 okt 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

4/10 – Matig

Kristina

Reisde met een groep
Positief: Netheid, comfort kamer
My nightmare at Resistance of Tewksbury
I was not on the check in manifest. Too much walking for a disabled person. Nay Nay was wonderful she checked the room to make sure it was ready. Nay Nay carried my bags for me that would not fit on the delapitated poor excuse for a cart. She made me a card for my room and the second night it didn’t work so I had to hunt her down to let me back in the room. Renovations made the stay very difficult at best and parking was a nightmare. I have a handicapped placerd but I had to park much further away than I should’ve been. If it weren’t for Nay Nay being so wonderful I would have to rate my visit a 3 out of 10 she made it a 5 out of ten. This place is a maze without clear directions and if it weren’t for other guests helping me to get ahold of Nay Nay on my second night I would have just left.
2 nachten verbleven in september 2023
Reactie van Mitch op 5 okt 2023
Hi Kristina, The team was happy to help you and go above and beyond by carrying your bags to your room. We re not sure how the lobby made your stay difficult as it does not affect our guest rooms. We have clear marking at each entrance showing which direction each room number is. Thank you for your time Kristina

10/10 – Uitstekend

Uthdom, Shakopee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They provide you with all the necessary supplies that you need. For example, kitchen appliances to cook and to eat
4 nachten verbleven in september 2023
Reactie van Mitch op 5 okt 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Uitstekend

Sheyla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it
2 nachten verbleven in augustus 2023
Reactie van Mitch op 5 okt 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

4/10 – Matig

Anne

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A Slippery Experience
My room was okay, but the shower was an ice rink. I fell and had to hold onto the accessibility bar to stand. I asked the front desk if they had shower mats. They said no. Another patron mentioned that they purchased their own for the same reason. Also, the pullout sofa bed was paper thin. No one could sleep on that. The property is old and tired. I don't know how they receive any positive reviews. Avoid this property.
1 nacht verbleven in september 2023
Reactie van Mitch op 5 okt 2023
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Uitstekend

Yom

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really like this property very clean and everyone was very polite and kind. The only thing didn’t like was that when I came back to the room Saturday afternoon no one became to take the garbage out or to fix the bed the sofa bed also didn’t have sheets. But overall me and my family really had a good time and like the experience.
2 nachten verbleven in september 2023
Reactie van Mitch op 5 okt 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

4/10 – Matig

Kathy

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Morning Beverage
If you enjoy tea in the morning, there were no tea bags in room. Front desk did not have any.
1 nacht verbleven in september 2023
Reactie van Mitch op 5 okt 2023
Thank you for your feedback Kathy Gilchrist. We are sorry we did not have tea available at the time of your inquiry. We have plenty of tea. Sorry for any trouble while you were looking for a morning beverage.

6/10 – Redelijk

Marlene

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Mitch op 5 okt 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!