Uitzicht op de tuin

Beoordelingen van El Rancho Motel

2 out of 5
El Rancho Motel
924 Shoshoni St, Thermopolis, WY

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 406 van 648 beoordelingen" "
Gastenscore: 8 - Goed. 188 van 648 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 648 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 648 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 648 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Michael, Midwest

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice,quiet, traditional motel, recently renovated; close (about a mile) to the Hot Springs State park, and bathing facilities for the hot springs....
1 nacht verbleven in mei 2024
Reactie van Tab op 18 mei 2024
Thank you so much Michael!

10/10 – Uitstekend

Teresa

Very helpful staff. Decent room for a reasonable price.
1 nacht verbleven in mei 2024
Reactie van Tab op 18 mei 2024
Thank you so much Teresa!

8/10 – Goed

Karen

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Tab op 18 mei 2024
Karen,4 out of 5 thank you! Please let us know what we can do to make it a 5 of 5 next stay!

10/10 – Uitstekend

Gregory

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great spot for our fishing vacation. Clean, large room with two double beds. Staff was very friendly and responsive.
3 nachten verbleven in april 2024
Reactie van Tab op 18 mei 2024
Thanks Greg,Welcome back any time

10/10 – Uitstekend

Raelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am pleased with this place and the owners! Very friendly and accommodating if you need it. Place was clean. Highly recommend!
3 nachten verbleven in april 2024
Reactie van Tab op 18 mei 2024
Raelyn,Thank you so much for your comments. Apologies it took so long to respond. Ms. Susan and Ms Bernice are indeed knocking it out of the ballpark this year!!

10/10 – Uitstekend

Davie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love what the owner has done to this motel! It is awesome!
1 nacht verbleven in april 2024
Reactie van Tab op 24 apr 2024
THANK YOU SO MUCH Davie!!! The room you stayed in was the most recent remodel. We had a blast doing it.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were thoughtfully decorated especially the beds! Very comfortable and great sheets! Highly recommend. Very clean and warm staff💜
1 nacht verbleven in april 2024
Reactie van Tab op 20 apr 2024
Thank you so much Elizabeth. It was a pleasure to have met you!

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay at El Rancho last week! The Hit Springs are a short drive away (3 minutes maybe)
2 nachten verbleven in maart 2024
Reactie van Tab op 9 apr 2024
Amanda,Thanks! We certainly enjoyed having you. Welcome back anytime.

8/10 – Goed

Joan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Tab op 9 apr 2024
Thank you Joan. We would certainly welcome the opportunity to have the chance to make your experience a 5 next time!

8/10 – Goed

Randy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good choice
1 nacht verbleven in maart 2024
Reactie van Tab op 30 mrt 2024
Fair. Thanks Randy

10/10 – Uitstekend

Bonnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very clean. If you are looking for a 5-star...this is not for you. Very Very clean and simple. It was off the main road and very quiet.
2 nachten verbleven in maart 2024
Reactie van Tab op 22 mrt 2024
Bonnie,Thank you so much! We look forward to seeing you again.

8/10 – Goed

King

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older, exterior door motel concept. Building itself looked very nice, dirt/gravel access and parking.
1 nacht verbleven in februari 2024
Reactie van Tab op 28 feb 2024
Thank you for your observations King!

10/10 – Uitstekend

Zachary

3 nachten verbleven in februari 2024
Reactie van Tab op 20 mrt 2024
Hey Zack Thanks a Million!! Welcome back anytime!

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, friendly service, and convenient location.
Convenient location, clean room, and great service....Will stay again.
1 nacht verbleven in januari 2024
Reactie van Tab op 31 jan 2024
Thank you so much for you rating Scott. We look forward to seeing you in the future.

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older motel, very clean! We would definitely stay here again.
1 nacht verbleven in januari 2024
Reactie van Tab op 31 jan 2024
Thank you so much Robert. We would definitely look forward to you staying with us in the future.

10/10 – Uitstekend

Adrian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cute and cozy
Such a cute little Motel! Very cozy , I would definitely stay again
1 nacht verbleven in december 2023
Reactie van Tab op 17 jan 2024
Adrian thank you so much!

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Tab op 9 feb 2024
Thank you so much Christopher!

2/10 – Ontzettend slecht

CINDY

Reactie van Tab op 9 feb 2024
Cindy, Taylor? Noticed your stay was way back in November, you stayed in one of our King rooms. I am sorry you did not enjoy your experience here that is not at all what we strive for and honestly do not have many customers at all that aren't satisfied. Please give us another chance to change your mind!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was super clean & the host was super great!
Reactie van Tab op 9 feb 2024
Thank you so much Sarah!

10/10 – Uitstekend

Logan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's nice to support smaller business. The only downside to here is there isn't free breakfast.
1 nacht verbleven in november 2023
Reactie van Tab op 17 jan 2024
Logan Thank you so much!

8/10 – Goed

Anna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good but during our stay we had no curtain for the bathroom window. We were told we would get one but it never came so taking a shower was mildly uncomfortable even if we knew people weren't outside walking past our window.
2 nachten verbleven in september 2023
Reactie van T for S op 17 nov 2023
Anna, thank you for your honesty you are 100% correct. I completely dropped the ball. I remember you and your mom and sisters in room 2. My apologies, next time you come to town let me me buy you breakfast.

10/10 – Uitstekend

Lindsay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The host was very helpful and friendly. This is a nice family run motel.
1 nacht verbleven in november 2023
Reactie van Tab op 16 nov 2023
Thank you so much Lindsay! Hope to see you again next year!

10/10 – Uitstekend

Sonia

2 nachten verbleven in oktober 2023
Reactie van Tab op 27 nov 2023
Sonia,Thank you so much. It was a pleasure to meet you. I'm glad you enjoyed your adventure in Thermopolis.

2/10 – Ontzettend slecht

Kyle

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at this motel was nothing short of a catastrophe. It's astonishing how a place like this can still be in business. As I walked into the front desk, there was nobody in sight to greet me. Ringing the bell became an exercise in futility, and the second bell ring was met with blaring party music – as if they were throwing a bash while guests waited! On my third attempt with the bell, there was still no response. I finally gave in and called the front desk, only to be told by a lady that she was "away right now." The lack of professionalism was infuriating. But the true absurdity came when, without any prior warning or notice about assigned parking, the front desk woman came pounding on my door, loudly yelling that my friend had parked in the wrong spot. How on earth were we supposed to know about assigned parking if nobody bothered to inform us? The cherry on top was when they had the audacity to inform us the next day that we weren't welcomed back. It's as if they take pride in their incompetence and terrible customer service. Avoid this place like the plague. It's a complete disaster, and I wouldn't wish this experience on my worst enemy. Stay away unless you enjoy dealing with unprofessional staff and chaos at every turn.
1 nacht verbleven in oktober 2023
Reactie van Tab op 26 okt 2023
Yes you are correct. You are absolutely not welcome here in the future. Apparently not only are you an extremely rude young lady you struggle with honesty as well. Life is long a superiority complex as large as yours for as young as you are will certainly set you up for failure in the future. You and your friends are not the clientele we strive for.

4/10 – Matig

Alan

Positief: Netheid
Negatief: Personeel en service
El Rancho
Very basic, thin walls, TV problems, but it was clean.
1 nacht verbleven in oktober 2023
Reactie van Tab op 24 okt 2023
Alan, I apologize again for the T.V. going out. I did offer to give you a 20.00 credit back on room. I'm sorry you and your partner did not have a good experience here. We do strive for that.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in oktober 2023
Reactie van Tab op 23 okt 2023
Thank you so much Valerie!

10/10 – Uitstekend

LeeAnn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best place to stay in Thermopolis
Cutest little motel ever! Check in was great and very friendly. The premises was clean along with our room. A very homey feeling place. Will definitely stay again!! A+++
1 nacht verbleven in oktober 2023
Reactie van Tab op 23 okt 2023
LeeAnn,Thank you so much for your kind words. It makes my heart happy to know you really enjoyed your stay with us!

10/10 – Uitstekend

kathleen

Positief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Tab op 23 okt 2023
Kathleen,We are thrilled to know you enjoyed your stay with us welcome back anytime.

8/10 – Goed

Rae

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and very clean motel with easy access to Thermopolis. Had everything we needed, but would suggest updates to the mattresses. Would recommend if you're in the area.
1 nacht verbleven in oktober 2023
Reactie van Tab op 23 okt 2023
Rae,Thank you for your honesty. I went back to look at what room you were in. The mattresses are indeed a bit softer in that room. Next time you come please feel free to let us know that you would like a firmer bed. We can make that happen!

10/10 – Uitstekend

Bill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Tab op 23 okt 2023
Bill,Thank you so much!

10/10 – Uitstekend

Lisa, Bozeman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean! Walls are thin but I was tired so it didn’t matter.
1 nacht verbleven in oktober 2023
Reactie van Tab op 23 okt 2023
Lisa, Thank you for your honesty, please next time if you stay with us let us know, we have insulated the walls between the rooms over the last few years so normal noise levels should not be apparent.

8/10 – Goed

Cleone

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Tab op 23 okt 2023
CleoneThank you so much, we would love any feedback that would make your next stay even better!

10/10 – Uitstekend

Alison

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was such a wonderful place to stay. I was concerned because the outside doesn't look like much. But it was one of the best places that we stayed at! Some wonderful things were that the bed was really comfortable (and I have a bad back) and I loved that we got real coffee cups and not Styrofoam. Overall a wonderful place in a great town to visit.
1 nacht verbleven in september 2023
Reactie van Tab op 23 okt 2023
Alison,Thank you for you kind words, we are thrilled that you enjoyed your stay with us.

10/10 – Uitstekend

Joyce

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room. Personable staff. Good location.
1 nacht verbleven in oktober 2023
Reactie van Tab op 23 okt 2023
Joyce We are thrilled to know you had such a good experience with us.

10/10 – Uitstekend

Victoria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cute cabin-themed rooms on very well kept property. Mostly anglers staying at the hotel, so it was cool to see them heading out for the day. We stayed one night and checked out the local attractions. As a woman with her young daughter, we felt safe. Parking was right outside our room door. Tabitha at the front office was very friendly at check in. A doe with two fawn even greeted us in the parking lot after we checked in :)
1 nacht verbleven in september 2023
Reactie van Tab op 23 okt 2023
Victoria,It was a pleasure to meet you and your daughter. We are thrilled that you enjoyed your stay and the deer, how cool was that, perfect timing for your daughter :)

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tired
It was pretty nice there and the service was awesome! The only thing that we didn't like was the paper thin walls. Up until around 2:00 a.m., this woman in another room cackled well into the night. She laughed and laughed and it sound like a gaggle of geese were in that room. Every time I would almost fall asleep, she would start in again with her VERY LOUD laughing and carrying on. Didn't get much sleep so that was the downside.
1 nacht verbleven in september 2023
Reactie van Tab op 1 okt 2023
Tired, That makes me super sad to hear that happened. I wish you would have either called or came and got me. That is not the kind of thing we like to hear. Over the last two years we have ripped out the walls between rooms and insulated them for that very reason. There is one room left we plan to finish this winter. I cant tell what room you stayed in as your post was anonymous but please feel free to call us or send us a message we would like to know what night you were here.We would love you to give us another chance.

8/10 – Goed

Gwen

Reisde met partner
Positief: Personeel en service, voorzieningen
Gravel parking lot.
1 nacht verbleven in september 2023
Reactie van Tab op 1 okt 2023
Yes Gwen it is indeed a gravel driveway. We are a small country motel...4 out of 5 we must have done something right.

8/10 – Goed

clifton, Lake Crystal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, clean, easy check-in. Good location if you want some quiet at the end of night, it's at the edge of town with beautiful views of the mountains. The only improvement I can suggest is a new mattress, it's a little saggy. We'll definitely stay again if we're in the area.
2 nachten verbleven in september 2023
Reactie van Tab op 23 okt 2023
Thanks Clifton,Please next time you come back let me know you would like a room with a firmer mattress

4/10 – Matig

Debra

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very old building and dirty. Carpets probably have not been cleaned since the beginning of time. Doors to all the rooms are very squeaky. Sink was dirty. Cigarette butts all over the place outside (very nasty). I would not recommend staying here unless you are desperate.
1 nacht verbleven in september 2023
Reactie van S op 25 sep 2023
Debra!We are sorry to hear you feel this way. Are you sure you didn't stay somewhere else?! All the doors squeak I must ask as we do not at all allow our guests to open and close every door in the property how you obtained such knowledge. To our possible future clientele, please read our other reviews and feel free to come take a look at our property. Carpets have been replaced in all but 3 rooms and they are cleaned monthly. In addition not a cigarette to be found on our grounds. We are sorry you did not enjoy our place as much as the rest of the population! Please feel free to book elsewhere in the future.

8/10 – Goed

Andreas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bestes Preis- / Leistungsverhältnis. Von außen macht es einen bisschen schäbigen Eindruck, das Zimmer war aber hervorragend. Ansonsten ist das eher umgekehrt.
1 nacht verbleven in september 2023
Reactie van Tab op 23 okt 2023
Herr Andreas,Vielen Dank, dass Sie sich entschieden haben, während Ihrer Reise nach Amerika bei uns zu übernachten. Wir freuen uns über das Kompliment für unsere Zimmer.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great non-chain motel. Rooms are clean and comfortable and the staff is excellent.
2 nachten verbleven in september 2023
Reactie van Tab op 2 okt 2023
Michael. Thanks so much!!

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great friendly welcome, off the road so was peaceful with a nice shared outdoor seating area, as well as indoor table & chairs by the window. Had a look round the local park & springs.
1 nacht verbleven in september 2023
Reactie van Tab op 2 okt 2023
Janet,Thank you so much for your kind words.

10/10 – Uitstekend

melvin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleased
1 nacht verbleven in september 2023
Reactie van Tab op 21 sep 2023
Thank you so much Melvin. It was a pleasure to meet you. You are welcome back anytime!

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Tab op 21 sep 2023
Lee thank you so much for your review. We look forward to doing business with you in the future!

8/10 – Goed

BARBARA

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First place I ever stayed at, that had both rear windows in the room UNLOCKED. Very dangerous for a traveling woman. Its a good thing that I always check ALL windows in the room to MAKE SURE THEY'RE LOCKED. The first time I was ever disappointed was at EL Rancho motel.
1 nacht verbleven in september 2023
Reactie van Susan op 16 sep 2023
Oops! We live onsite and sleep with our windows open. We do have 0 crime but you as a single travelling woman should always check for safety. Many of our customers do sleep with windows open and we close and lock them when they check out. Thank you for the reminder!

10/10 – Uitstekend

Steve

1 nacht verbleven in september 2023
Reactie van Tab op 4 nov 2023
Thrilled you enjoyed your stay Steve.

10/10 – Uitstekend

Jessica

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the second time we stayed here this summer. The rooms are so clean, there is a small garden area with tables and chairs to sit outside and have your coffee in the morning. The rates are very affordable and the beds are comfortable.
1 nacht verbleven in september 2023
Reactie van Susan op 16 sep 2023
Thank you! We are so glad that you enjoyed your stay!

10/10 – Uitstekend

Joachim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Empfehlenswertes Motel in ruhiger Lage
Es war alles sauber und ordentlich, dass einzige was ich bemängeln habe, es waren keine Kleiderhaken vorhanden. Es gab in Zimmer 108 keine Möglichkeit seine eigenen Handtücher zum trocken auf zuhängen. Sehr freundliches Personal.
2 nachten verbleven in september 2023
Reactie van Tab op 21 sep 2023
Vielen Dank für Ihre freundlichen Worte und Ihre Ehrlichkeit. Wir erwarten von unseren Gästen, dass sie unser Geschäft verbessern. Zimmer 10 wurde kürzlich renoviert und Sie haben Recht, wir müssen ein paar Haken hinzufügen und werden das auch tun! Es war mir eine Freude, Sie und Ihre Frau kennenzulernen. Viel Glück bei deinen Abenteuern!

10/10 – Uitstekend

sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little place
The place is old but well maintained and clean. Person at check-in was kind enough to recommend the mineral baths nearby, she even offered to loan us extra towels. It was awesome!
1 nacht verbleven in september 2023
Reactie van Tab op 4 nov 2023
Thank you so much Sandra. Welcome back anytime!

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleasantly surprised. Good value for the money. Clean! Lady working the desk was friendly and courteous.
1 nacht verbleven in september 2023
Reactie van Tab op 7 sep 2023
Thank you so much Tim. We are thrilled you enjoyed your stay!