We stayed at Hampton Inn Chicago/Tinley Park from June 19–23 while visiting family, our home church, and attending a reunion. Unfortunately, this was one of the worst hotel stays we’ve ever had. The lobby was small, dimly lit, and uninviting. The entire hotel is outdated and in desperate need of renovation. The elevator was tiny, dirty, and barely fit our family and a luggage cart.
Our room was poorly lit and not very clean—I brought my own supplies and found several areas that had clearly been missed. Outlets were loose and sparked when used. The beds were extremely uncomfortable, and we barely slept. We also had to endure loud thumping above us each night. The in-room fridge didn’t keep items cold and turned off every 2 hours, causing my baby’s milk to spoil. The AC couldn’t keep the room cool in 90+ degree heat, and the vent was clogged with debris.
The TV was small, outdated, and offered no guide. Staff were unprofessional. One refused to bring towels, and another handed them to us without a word while texting. Nothing about our stay was enjoyable. I would not recommend this hotel to anyone. Save yourself the frustration and book elsewhere.