Voorkant van accommodatie

Beoordelingen van The Mill House Inn

4 out of 5
The Mill House Inn
Trebarwith Stand, Tintagel, England

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 53 van 122 beoordelingen" "
Gastenscore: 8 - Goed. 33 van 122 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 122 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 122 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 122 beoordelingen" "

7,2/10

Netheid

9,0/10

Personeel en service

7,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The people are very friendly and happy to help. The food availability in the area is minimal but the food here is wonderful.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and helpful staff
1 nacht verbleven in april 2024
Reactie van Mark op 14 apr 2024
Thanks so much for your lovely feedback, best wishes Mark

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very welcoming and went above and beyond when my wife was not well.
2 nachten verbleven in april 2024
Reactie van Mark op 8 apr 2024
Thanks so much for your feedback. We do hope your wife has fully recovered.

8/10 – Goed

Karen

Positief: Netheid, personeel en service en voorzieningen
Lovely food, Basic but nice room, quiet noisy in the room from the bar but quite overnight.
1 nacht verbleven in maart 2024
Reactie van Mark op 5 mrt 2024
Thanks for your feedback, which is really appreciated. We hope to see you again. Best wishes Mark

6/10 – Redelijk

Darren

1 nacht verbleven in januari 2024
Reactie van Mark op 29 jan 2024
Thanks so much for your feedback

8/10 – Goed

Gillian

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Mark Stjohn op 11 dec 2023
Thanks so much for your lovely feedback.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Stjohn op 14 nov 2023
Thanks so much for your great feedback. Hope to see you again. Best wishes Mark

10/10 – Uitstekend

S s

1 nacht verbleven in oktober 2023
Reactie van Mark Stjohn op 10 okt 2023
Thanks so much for your lovely feedback.

6/10 – Redelijk

paul

Positief: Personeel en service
Ok overnight stay
Service excellent from the owner, couldnt fault him at all. The room was slightly disappointing, could hear noise from other rooms. Not the cleanest either. Just needs the small things to make it that much better. On the positive side, food was amazing...but needs a bit of education on allergies.
1 nacht verbleven in oktober 2023
Reactie van Mark Stjohn op 10 okt 2023
Thanks so much for your feedback, we are trying hard with the cleanliness of our rooms, but have been hampered by not having decorated last winter and spring as we had thought we had sold the hotel only to find out after 7 months the prospective purchasers couldn’t raise the money! Sorry about not having another toaster to toast the gluten free bread, we have now purchased another toaster to ensure this is possible.

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the hot shower and the delicious dinner
1 nacht verbleven in september 2023
Reactie van Mark Stjohn op 22 sep 2023
Thank you so much for such a lovely review, we hope to see you again.

4/10 – Matig

alex

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was dusty and very tired. Floor had not been hoovered properly for a very long time. The whole building needs a refurbish. Staff were attentive and when i complained they tried to address the problems. However we heard nothing from management.. we will not be returning.
2 nachten verbleven in september 2023
Reactie van Mark Stjohn op 22 sep 2023
Dear Alex, thank you for your comments and feedback. We do understand that some decorating urgently needs to be done and we shall address this in the low season. The problem has been caused by an abortive sale which was meant to happen during last winter and hence we didn’t do any decorating as we thought we were about to sell. The buyer kept us off the market from September 2022 to March 2023 and then pulled out of the sale. All very frustrating and the cause of these negative reviews.

6/10 – Redelijk

Rob

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Negatief: Netheid
The site is great and the staff lovely, but the building could do with some TLC
1 nacht verbleven in september 2023
Reactie van Mark Stjohn op 19 sep 2023
Many thanks for your feedback, unfortunately we didn’t do any decorating over the winter months, because we thought we had sold the business but the buyer pulled out in March after keeping us off the market for 7 months.

8/10 – Goed

Kate

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very friendly and helpful staff, excellent evening meal and breakfast . Perfect stop for walking the SWCP
1 nacht verbleven in september 2023
Reactie van Mark Stjohn op 17 sep 2023
Thanks so much for your lovely feedback, which is greatly appreciated.

8/10 – Goed

Jackson

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Mark Stjohn op 17 sep 2023
Thanks so much for your feedback, which is really appreciated.

8/10 – Goed

Bill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quaint 18 century mill conversion. Stairs were a bit difficult for me as I have some mobility problems. Staff were excellent, but disapointed in some aspects of the food.
3 nachten verbleven in september 2023
Reactie van Mark Stjohn op 17 sep 2023
Thanks so much for your feedback, which is really appreciated.

10/10 – Uitstekend

Kim

1 nacht verbleven in september 2023
Reactie van Mark Stjohn op 4 sep 2023
Thanks so much for your feedback, Kim best wishes Mark

10/10 – Uitstekend

kevin

1 nacht verbleven in juli 2023
Reactie van MarkStjohn op 17 sep 2023
Thanks so much for your feedback, really appreciated.

10/10 – Uitstekend

Paul

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Paul

1 nacht verbleven in juli 2023

8/10 – Goed

Philip

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

8/10 – Goed

Neil

Reisde met familie
Positief: Netheid, personeel en service
Quaint little place, nice staff and good food. The only thing letting it down was it needed some TLC.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent base for exploring Cornwall
A wonderful find. We stayed for 4 nights and used The Mill House Inn as our base. Welcoming staff; superb breakfasts and evening meal; fine choice of beers. Good value for money.
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Character pub
Overnight stay, clean and comfortable, goid food friendly staff
1 nacht verbleven in juli 2023

4/10 – Matig

linda

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The food here is excellent staff good our room was small but clean the rest of the property was shabby and needed a good clean and decorating. We had to cut our holiday short but would not have enjoyed staying here anyway another night. If you cannot climb steep stairs this is not for you.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Characterful hotel in a fantastic location. Great food and service. Amazing breakfast.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

howard

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lovely property located in a quaint village. The owner is most attentive and welcoming. Would highly recommend ….and the restaurant is clean with attractive prices and a varied menu.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Anca

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Biggest mistake not reading the bad reviews properly, everything is spot on. We did not expect much as we knew we are in the country side and is an Inn place, but God I have never seen a property so dirty such as this place and I do not understand how is advertised and sold online. This place it is tidy but very dirty. First of all the smell that hits you, and then the filthy carpets/floors and doors at all the entrances, such a dirty kettle with water left from a previous use. It is so much to say about this place but not enough characters to write more. The only good thing about this place are the two members of staff really polite, and another thing is the clean sheets, they are probably delivered from a laundrette as they were delivery bags on the coridors, but thats it. The rest is a shock.
1 nacht verbleven in juni 2023

8/10 – Goed

George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Mark Stjohn op 21 jun 2023
Thanks so much for your feedback.

6/10 – Redelijk

kenneth

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
the rooms look like they haven't been thoroughly cleaned in 10 years, very dusty, carpets dirty, cobwebs everywhere. the staff were friendly, the food was fine, but the building and patio area are tired. needs a major sprucing up!!!
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Delightful overnight stop.
Loved our short stay at this hotel, my type of place, a bit quirky and out of the way, but not far from where you want to visit. Steepish uneven staircases won't suit everyone, but room was clean and comfortable, food was excellent and service great. No, there aren't table cloths or candles on the tables in the restaurant, it's not 'chic' like that, but it's full of character and homely, and as mentioned the food was exceptional.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

LES

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rustic but dirty
We love staying in places with history but this placed needed a deep cleaning. Dusty, cobwebs and items left by previous guests. Obvious that covid cleaning is non-existant.
1 nacht verbleven in juni 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Shabby
This old building looks good from the outside, but don't be fooled. It's very rundown and shabby inside. Our room was tiny and very poor value for the price. I had to duck my head to walk the hallways. Breakfast is good and staff are nice.
1 nacht verbleven in mei 2023

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
More cleaning needed - decor was shabby
The breakfast was excellent. The room needed a good spring clean and the bathroom needed a spring clean too. Walls needed washing and there was thick dust on the blind. The rooms needed redecoration really.
1 nacht verbleven in mei 2023

4/10 – Matig

Joy

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our room was so dirty. There were multiple cobwebs and spiders. A layer of dust was on the lamps, side tables, doors, trim work, around the shower inside and out and the carpet was old and dirty. I like old and even quirky with different levels of an old building. But to have it be dirty is disgusting. The old mattress did not have anything other than a sheet over it. When I shut the curtains, there was an insect in the folds. I was hesitant to eat breakfast after seeing the state of the room, but we tried it and there was a great selection. But again, dirty walls, cobwebs behind the log burner, dirty tea pot spout. I’m sure this would be a great place if only it were clean.

4/10 – Matig

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Mark op 24 apr 2023
So sorry you gave us a bad review, but I have no idea who you are and why you gave us a poor score? Best wishes Mark

2/10 – Ontzettend slecht

Amanda

2 nachten verbleven in april 2023

10/10 – Uitstekend

Emma

1 nacht verbleven in april 2023
Reactie van Mark op 11 apr 2023
Thanks so much for your lovely feedback

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Night away with the wife and kids
Love where the hotel is set, but not sure i can stay here again. Rooms are dirty and cutlery was pretty dirty too
1 nacht verbleven in maart 2023
Reactie van Mark op 27 mrt 2023
Sorry about your room and cutlery? Which room did you stay in? Best wishes Mark

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quaint stay.
Very friendly welcome. Cute room. Warm and cosy.
1 nacht verbleven in maart 2023
Reactie van Mark op 11 apr 2023
Thanks so much for your wonderful feedback.

10/10 – Uitstekend

Helen

1 nacht verbleven in maart 2023
Reactie van Mark op 27 mrt 2023
Thanks so much for your review. Best wishes Mark

10/10 – Uitstekend

Claire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
100% the best stay we’ve had
Our stay was amazing, the room was comfortable and the shower was large. The room was full of character. Drinks in the bar was great, entertaining and super friendly, we really felt welcomed. We ate at the restaurant and the food was incredible, breakfast was the best breakfast we’ve ever had. The price is fantastic, I am so glad we’ve found this gem of a place because we sure will be back!
1 nacht verbleven in februari 2023
Reactie van Mark op 26 feb 2023
Thanks so much Claire for your lovely review, which is really appreciated. We look forward to seeing you again. Best wishes Mark

2/10 – Ontzettend slecht

PATRYCJA

2 nachten verbleven in februari 2023

10/10 – Uitstekend

Rachel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
cosy stay
quirky place to stay , Friendly and helpful staff
2 nachten verbleven in november 2022

10/10 – Uitstekend

alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Amazingly close to Tintagel, very friendly staff and great breakfast
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Mill House Inn
Found this gem on the internet for one night of a tour of the Southwest. Sensibly restored old mill retaining so much of the original character. Comfortable well-equipped rooms and lovely food served by friendly people.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay in a great location
Had a lovely stay at the Mill House. e booked for two days but decided to add on another two nights. Our double room was small but comfortable. Staff were welcoming and helpful. We ate here every evening too and the food as great. Breakfasts were lovely. I'd definitely stay again!
2 nachten verbleven in september 2022

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and friendly and relaxed , just what i was after.
3 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Timothy

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Tired, Neglected, Tatty, Unloved
My partner and I stayed for one night with our dog, Lizzie. We were booked into the attached self-contained cottage and we're looking forward to a comfortable stay. On arrival the owner advised that dogs were not allowed in the cottage (this was not mentioned on thehotels.com website, which stated ‘dog friendly’). We made the owner aware of this who reluctantly acknowledge the situation, grabbed the key and lead us to the cottage. The cottage is on 2 levels, was a hot day and none of the windows had been opened ahead of time and was extremely over heated, smelt stuffy and was unclean in many areas. The wooden blinds on the window were damaged, the two seater small sofa was a second hand item covered by a dark coloured tatty throw. The refrigerator in the room was old and made a loud buzzing sound. The television was small, bottom end wall mounted. Downstairs into the bedroom was a cooler but damp smell, un-ventilated space, with all windows closed. The carpet was dark blue low quality, aged. An electric portable radiator, very old, illuminated the room with a spark every time the thermostat clicked. The bathroom window recessed into a deep wall, unreachable to open it. The towel rail was running flat out hot, with a broken thermostatic valve meaning it could not be shut off. Everything about this cottage was low quality, tired, neglected, but rented out at £200 per night. The hotel screamed lack of maintenance, what is tatty, unloved and in need of repairs everywhere.
1 nacht verbleven in juli 2022

8/10 – Goed

Elise

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We enjoyed our stay and everyone was very helpful
1 nacht verbleven in juli 2022
Reactie van Mark op 6 jul 2022
Thanks so much for your lovely feedback.

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely setting by the mill stream. Nice bright family room. Delicious food - very good breakfast.
1 nacht verbleven in juli 2022
Reactie van Mark op 6 jul 2022
Thanks so much for your lovely feedback.