Dear Jack, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the excess moisture in your room. Ensuring our guests' comfort is our top priority, and we will certainly look into investing in dehumidifiers to address this issue promptly. Your feedback is greatly appreciated as it helps us improve our services. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely, Hotel Management

Dear Aretha, Thank you for choosing to stay with us before your cruise, and for taking the time to share your experience. We're pleased to hear that you found our room suitable for an overnight stay and that you appreciated our friendly staff. However, we apologize for the inconvenience you encountered with the water pressure and the limited options for breakfast. Your feedback is invaluable, and we will work to address these issues to ensure a more comfortable and satisfying experience for our guests in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Management

Dear Kelly, Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered during your stay, as well as the noise disturbance caused by the flooring. We take your comments seriously and are addressing them with our housekeeping and maintenance teams to ensure such issues are rectified immediately. We are pleased to hear that you found our front desk staff to be very nice. Your feedback helps us improve, and we look forward to welcoming you back for a much better stay in the future. Sincerely, Hotel Management

Dear Steve, Thank you for sharing your experience with us. We sincerely apologize for falling short of your expectations during your recent stay. Your feedback regarding the breakfast offerings and ice machine issues is duly noted, and we will take immediate steps to address these concerns. Additionally, we regret any inconvenience caused by the delay in check-in and the condition of the room. Rest assured, we are committed to improving our services and facilities. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Management

Dear Cametta, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. Ensuring cleanliness and providing a satisfying breakfast experience are important to us. We'll address the cleanliness issue immediately with our housekeeping team and review our breakfast offerings to ensure they meet our guests' expectations. Your feedback is valuable, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a more enjoyable experience in the future. Sincerely,Hotel Management

Dear Donna, Thank you for your kind words about Extended Stay America! We're thrilled to hear that you had a pleasant experience during your stay with us before your cruise. Providing comfortable and clean accommodations is our priority, and we're delighted that you found our facilities to your liking. Your compliments about our staff and convenient location mean a lot to us. We look forward to welcoming you back on your next visit, and we'll strive to make it just as enjoyable!Sincerely,Hotel Management

Dear MARY, Thank you for your feedback! We are delighted that Extended Stay America's location was convenient to several restaurants during your stay. Providing easy access to dining options is important to us, and we're glad we could meet your needs in this regard. We look forward to welcoming you back for another pleasant stay soon!Sincerely,Hotel Management

Dear Ziyad, We take pride in the genuine hospitality and level of service provided by our front desk associates. It always brings us joy to see their efforts recognized and when guests share how welcome they felt during their stay. Reviews like yours reinforce the high standards we aim to meet for every guest. We were honored to have you as our guest at Extended Stay America, and we hope to see you again soon.Sincerely,Hotel Management

Dear Dacia, We are pleased we were able to provide you with an overall pleasant stay. However, we do apologize for the issues you had with our elevators. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a more seamless experience.Sincerely,Hotel Management

Dear Micky, Thank you for choosing our hotel and sharing your experience with us. We deeply regret that we fell short of your expectations and would like to apologize for any inconvenience you may have experienced during your stay with us. We understand that this may have impacted your overall experience, and we genuinely apologize. We sincerely hope that you will consider giving us another chance to serve you in the future and allow us to make things right by providing you with the kind of experience that you deserve.Sincerely,Hotel Management

Dear Robert, Thank you for the review and for staying with us. Thoughtful and attentive service is a top priority; therefore, we would like to apologize for the concerns you experienced during check-in. Please know that this will be addressed, and we are grateful for your feedback. On the positive side, we are glad that you enjoyed your stay overall. We would love the opportunity to welcome you back and provide you with the perfect stay you deserve.Sincerely,Hotel Management

Dear Ana, Thank you for choosing to stay with us. We would like to extend our sincere apologies for any inconvenience caused by the air conditioning unit in your room. We appreciate you bringing this issue to our attention, and we will address this appropriately. Your patience and understanding during this time is greatly appreciated. We value your feedback and hope to have the pleasure of welcoming you back for future stays.Sincerely,Hotel Management

Dear JAGJINDER, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

Dear Jeff, We sincerely apologize for the inconvenience you experienced during your stay. Maintaining a clean and comfortable environment is our priority, and we regret that we fell short of your expectations. Your feedback regarding the room condition and the communication with our staff will be addressed internally to prevent similar occurrences in the future. We understand your frustration and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

Dear Cheryl, Thank you for your glowing review! We're delighted you enjoyed the beautiful surroundings of Extended Stay America. Our convenient location near restaurants adds to the experience. We appreciate your feedback and look forward to welcoming you on your next visit.Sincerely,Hotel Management

Dear Joshua, Thank you for being our guest. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the lack of hot water and shower issue is concerning, and we regret any inconvenience it may have caused. Please know that we take your comments seriously and will address them internally with our maintenance team to ensure improvements are made. We understand your disappointment and hope you'll reconsider giving us another chance to provide you with a more satisfactory experience in the future.Sincerely,Hotel Management

Dear Catori, Thank you for your positive review of Extended Stay America! We're thrilled you enjoyed the convenience of having a kitchen in your room. We apologize for the inconvenience with the elevator, but we're glad it was swiftly resolved. It's wonderful to hear you found our hotel quiet and peaceful. We look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Charles, Thank you for reviewing our hotel. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Hotel Management

Dear Farrah, Thank you for your feedback regarding our check sheets. We're pleased to hear that you found them satisfactory during your stay. Ensuring our guests' comfort and convenience is our priority, and we're glad that our check sheets met your expectations. Your satisfaction is important to us, and we appreciate your positive review. We look forward to welcoming you back for another enjoyable experience. Sincerely,Hotel Management

Dear Mark, We are delighted to hear that you had a fantastic experience with us. It brings us immense joy to know that you enjoyed everything about your stay, including our ideal location, impeccably clean accommodations, and our dedicated staff, who always go above and beyond to exceed your expectations. Your positive feedback means a lot to us, and it inspires us to continue delivering the highest level of service to all our guests. It was an absolute pleasure to host you at Extended Stay America, and we eagerly await your next visit.Sincerely,Hotel Management

Dear Lorraine, We are delighted that you thoroughly enjoyed your stay; we love making our guests feel right at home. Thank you for your generous compliments, and we hope to welcome you to Extended Stay America again soon.Sincerely,Hotel Management

Dear Shawna, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserve. Your comments remind us that there is always room for improvement, and we will review your feedback with the appropriate individuals. We value your patronage and would be honored to have the chance to restore your faith in us as your trusted hotel of choice in the area.Sincerely,Hotel Management

Dear Justin, We are thrilled you had a great stay at Extended Stay America! Your satisfaction is our priority, and we're delighted you enjoyed your time with us. Thank you for choosing Extended Stay America, and we look forward to welcoming you back for another wonderful experience soon!Sincerely,Hotel Management

Dear Greg, We appreciate your feedback regarding our breakfast offerings. While we strive to provide a satisfying experience for our guests, we may have fallen short of meeting your expectations. Your comments about the availability of coffee and the variety of breakfast items will be shared with our team for immediate improvement. We apologize for any inconvenience caused and thank you for bringing these matters to our attention. Your input helps us enhance our services, and we hope to have the opportunity to serve you better in the future. Sincerely,Hotel Management

Dear Guest, We appreciate your feedback. Our location off the highway offers convenience for travelers seeking a restful night's sleep. While our rates reflect our amenities and services, we understand your perspective and continuously strive to provide competitive pricing. Your comments will be considered as we review our pricing structure. Thank you for choosing us for your accommodation needs, and we hope to welcome you back in the future. Sincerely,Hotel Management

Dear Lisa, We sincerely apologize that your experience did not meet your expectations. We understand that our hotel's focus on in-room cooking amenities may not align with everyone's preferences. Your feedback is invaluable as we continuously strive to enhance our offerings and cater to a diverse range of guest needs. We regret that we fell short of providing a satisfactory experience for you. Should you reconsider in the future, we would be grateful for another opportunity to serve you and demonstrate the improvements we have made based on your feedback. Thank you for sharing your thoughts with us.Sincerely,Hotel Management

Dear Gary, We appreciate your high rating and hope you had a pleasant stay with us. However, we regret your disappointment that our grab-and-go breakfast options didn't meet your expectations. Your feedback will be shared with the appropriate leaders so they know our guests' wishes regarding breakfast choices, which will assist them in determining future options. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management