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'We had a great stay at this hacienda. The grounds and space are lovely. Our room was a nice size and clean. The amenities well maintained. Great meals. Dulce, Luz and Jesus were very attentive.'

'Magnífico lugar para descansar, el lugar es muy bonito.'

'Great location with restaurants on the ground floor. Room was great with a view over the city. Comfortable beds.'

'Todo dentro de lo ofrecido en la publicidad. Alberca templada.'

'Cuarto limpio'

'Mi reserva no me la respetaron, fui con 2 menores de edad y me acomodaron en 2 habitaciones muy separadas, terrible mi estancia, ya habia estado ahi y no tuve queja, pero esta vez todo muy mal, no hay suficiente espacio para estacionarse y los guardias groseros y prepotentes....esta vez todo muy mal '

'La alberca en la parte de arriba muy bien'

'The hotel is a hidden gem in Mérida. Very beautiful architecture. Outstanding interior design. Rooms and amenities perfect for a romantic escape or a relaxing experience. The staff was super friendly and respectful. The breakfast menu had very delicious options. Congratulations!'

'El desayuno, cena que se incluye está super bien y variado como para no salir a comprar en otro lado. Está mega bien ubicado, caminando al Paseo Montejo y super seguro. La alberca climatizada es una delicia!!!'

'Bueno '

'En el lobby las plantas y mesa de centro estan llenas de polvo..me gusto la terraza trasera'

'Honestly you walk through the front door into another world! It feels like yuozr in the muddle of a forest and the atmosphere is peace and relaxation. Our room was spacious and airy and perfect temp to get away from the heat we had during our visit. The plung pool qas wonderfully relaxing and excitingly fun and thw under ground hot pool was wonderful. Helpful and friendlzly staff add to the fact that we will be returning to this beautiful retreat in the middle of the city.'

'Nice but nothing special, comfortable , pool area nice pool and bar but totally no atmosphere. Bold and empty. Lots of concrete no plants or pots with plants just one big open space. With some great ideas absolutely much better'

'Until now, I had not written a review of a hotel, and felt this time was important to do. Cleanliness is very important to me and my husband, and our room was immaculate. The owner was extremely kind, and went out of his way to help. We had made reservations at the last minute, after having a negative experience with a vacation rental. It was such a relief, walking into Hotel Seranata, and be greeted with such positive energy.'

'Todo bien '

'Todo bien habitación desayuno y estancia tranquila '

'La habitación 10 que nos tocó era excelente y muy amplia y limpia. El hotel en si muy atractivo,cuenta con estacionamiento propio y muy privado. La atención del staff muy buena y el upgrade que solicitamos nos vino de maravilla y que sorpresivamente nos notificaron que gracias por ser usuarios VIP de Expedia, nos lo dieron sin cargo extra al final. No tenemos comentarios negativos.'

'Habitación muy limpia y amplia y agradable. Una gran atención de parte del personal y del gerente todo excelente incluyendo la ubicación.'