Zitruimte lobby

Beoordelingen van The Maq Hotel

2 out of 5
The Maq Hotel
120 First Street, Tofino, BC

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 73 van 141 beoordelingen" "
Gastenscore: 8 - Goed. 46 van 141 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 141 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 141 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 141 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

7,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Laetitia

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Goede lokatie, mooi ingericht. Geen service, personeel ongeinteresseerd.
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Rob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay in the heart of Tofino. Super friendly staff in all aspects of the property and excellent food and drinks at the Bear Bierhaus! Rooms were quiet and clean and the whole property is super dog friendly which was a must for us. Would highly recommend and we will definitely be back!
2 nachten verbleven in mei 2024
Reactie van Sam op 20 mei 2024
Good Afternoon Rob! Thank you for taking the time to leave us this great review. We're glad to hear you enjoyed our Hotel's location and all that the rooms have to offer. In addition, we're thrilled to hear that you enjoyed your dining experience at the Bear Bierhaus :) We look forward to welcoming you again soon! All the best,Guest ServicesThe MAQ Hotel

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Alex, Guest Services op 18 mei 2024
Thank you, Michelle! We hope to see you again soon. :)

10/10 – Uitstekend

Mamta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Guest Services op 16 mei 2024
Hello Mamta! Thank you for your review. We hope to have you at the MAQ again soon!Kindly,Guest Services

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in mei 2024
Reactie van Guest Services op 6 mei 2024
Hi there Thomas, thank you for leaving us a great review! We hope to have you again soon. Kindly,Guest services

10/10 – Uitstekend

Agatha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was super friendly, the rooms were updated and clean, and the cafe and restaurant in the lobby were excellent. I would recommend staying here!
2 nachten verbleven in april 2024
Reactie van Riann op 2 mei 2024
Hi Agatha, Thank you so much for taking the time to leave us your review. We are so happy to hear you enjoyed our facilities and your stay. We would be happy to see you again in the future!

10/10 – Uitstekend

Chris, Delta

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern looking, great bathroom/shower and bed. Friendly/helpful staff.
2 nachten verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Hi Chris! Thanks for this very nice review! We're glad to read that you had a wonderful time with us. We hope to have you again soon!

10/10 – Uitstekend

Carole

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the Maq April 2024. Location is in the heart of Tofino, easily walkable to shops, restaurants & tour services. Parking was provided behind the hotel at no charge. Our rooms were clean, comfortable and had everything we needed. The “mini fridge” was a cooler and ice was provided free of charge at the Maq liquor store. Perfectly suited our needs. Since we stayed off season, the hotel dining room was open only one night during our stay, food was really good with affordable pricing. There is a beautiful patio off the restaurant and lobby. We happened to hit “wine Wednesday” for 1/2 price bottles of wine, so that was an added bonus! The coffee shop in the lobby offers snacks and good coffee. We loved the eclectic feel of the hotel, the decor and that the Maq is dog friendly as is the town. Next time we visit, we will be bringing ours. Any staff we interacted with at the hotel were friendly and knowledgeable. Our future visits to Tofino will ensure a stay at the Maq, and there will be a next visit. Tofino is a fun little town, there is something for everyone and such a natural wonder that we and Canada are so fortunate to have.
3 nachten verbleven in april 2024
Reactie van Isa op 15 apr 2024
Hi Carole,this review made our day. Thank you so much for taking the time to write it.We are opening our restaurant 7 days a week very soon & sun patio season in upon us!!We LOVE our furry friends and we cannot wait to meet yours!!We are looking forward to your next visit :)Kindly,Isa

10/10 – Uitstekend

Neil, Victoria

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The outside of the hotel is nothing like the inside. What they did with this over 70 year old hotel is amazing!!! Only thing is there is no elevator but staff are happy to help with carrying luggage to the 2nd floor. Would definitely say at the Maq again.
3 nachten verbleven in april 2024
Reactie van Isa op 15 apr 2024
Neil, Thank you so much for this lovely review.We did work hard the past 7 years to renovate completely the old Maquinna and we are really happy and proud of the result. It's always rewarding to read such reviews, thank you for that!!We are always happy to help with luggages or to try and accommodate a first floor room if required :)We hope to see you again soon!

10/10 – Uitstekend

Vardhaman, Burnaby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent central location easy walk to surrounding areas and Tonaquin beach. Great restaurant and cafe on site. Liquor store below and grocery store next door
3 nachten verbleven in april 2024
Reactie van Isa op 15 apr 2024
Thank you so much for this great review - We're so happy you loved our convenient location and made the most of it.We're looking forward to your next visit :)

10/10 – Uitstekend

Lili, Coquitlam

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Excellent location.
1 nacht verbleven in maart 2024
Reactie van Isa op 15 apr 2024
Thank you Lili, glad you loved our convenient location :)We hope to see you again soon!Kindly,

10/10 – Uitstekend

Ronald, Melfort

Reisde met een groep, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This stay was and upgrade from the Met to their sister property. The stay was great only issue parking was limited so it was difficult. The sister resort was a very nice facility
1 nacht verbleven in maart 2024
Reactie van Isa op 15 apr 2024
Hi Ronald,we are glad we were able to please our guests and upgrade them to our sister property :)Although, we hope to see you again at The MAQ :)

10/10 – Uitstekend

Dale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy checkin and out. Clean.nice bathroom with heated floors.
3 nachten verbleven in maart 2024
Reactie van Riann op 21 mrt 2024
We are so happy you enjoyed your upgrade to our sister property, Duffin Cove. Thank you for taking the time to leave us a review.

10/10 – Uitstekend

Randi

2 nachten verbleven in maart 2024
Reactie van Isa op 15 apr 2024
Thank you for the great rating Randi! :)

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room, very clean, gorgeous view. Will definitely book again!
2 nachten verbleven in maart 2024
Reactie van Isa op 15 apr 2024
Thank you so much for this amazing review! We are looking forward to your next visit :)

10/10 – Uitstekend

Nikora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Isa op 15 apr 2024
Hi Nikora, thank you for the great rating :)

8/10 – Goed

Gabriel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Guest Services op 18 nov 2023
Hi there Gabriel! Thank you for leaving us your feedback. We thank you again for staying with us!

10/10 – Uitstekend

Alan Kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Isa op 9 nov 2023
Thank you for the great rating Alan :)We hope to see you again soon!

8/10 – Goed

Ruth

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well positioned for town amenities and restaurants. Staff were friendly and helpful. Room was comfortable and clean.
3 nachten verbleven in september 2023
Reactie van Guest Services op 28 sep 2023
Hi there Ruth! We're happy to hear you enjoyed our hotel's location and that our staff could be of assistance to you. We are also thrilled you enjoyed our rooms. We look forward to welcoming you again! Thank you for your sweet review :)

10/10 – Uitstekend

Jody

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place
2 nachten verbleven in september 2023
Reactie van Guest Services op 28 sep 2023
Hi Jody! Thanks for staying with us and we're glad you enjoyed our hotel.

8/10 – Goed

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gut gelegen mit Basic room cleaning service
Gut gelegen mit Basic room cleaning service
4 nachten verbleven in september 2023
Reactie van Guest Services op 28 sep 2023
Hello Thomas thank you for leaving us a review. We're glad you enjoyed our hotel's location and services. Until next time :)

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really beautiful property in a great location with lots of stuff nearby. Service was excellent and personal. Would definitely come again!
3 nachten verbleven in september 2023
Reactie van Guest Services op 18 sep 2023
Hello Peter! Thank you for taking the time to leave us a review. We're thrilled you enjoyed our hotel's location and overall aesthetic. We're glad our staff could make your stay memorable. We look forward to welcoming you again! :)

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
🙌
2 nachten verbleven in september 2023
Reactie van Isa Nicot op 7 sep 2023
Thank you for the great rating !We hope to see you again soon :)

8/10 – Goed

Denis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right in the heart of Tofino. Hotel has excellent restaurant.
3 nachten verbleven in augustus 2023
Reactie van Isa Nicot op 7 sep 2023
Hi Denis,Thank you for taking the time to leave us a review. We're stocked you appreciated our convenient location and loved our onsite restaurant The BearBierhaus :)We're looking forward to your next visit !

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room with large bathroom
Reactie van Isa Nicot op 7 sep 2023
Hi Thomas,We're glad you loved our room and appreciated our spacious bathroom!Thank you for taking the time to leave us a review :)We're looking forward to your next visit !Kindly -

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff, spacious room, shampoo and conditioner was nice
3 nachten verbleven in juli 2023
Reactie van Isa Nicot op 9 aug 2023
Thank you Rachel for this lovely review!We're looking forward to your next stay with us :)Kindly,

10/10 – Uitstekend

Byron

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great location. Quaint
2 nachten verbleven in augustus 2023
Reactie van Guest Services op 6 aug 2023
Hello Byron! Thank you for your review, we're glad you enjoyed our spot :)

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, good location, nice decor. Can be a bit noisy with the bar next door.
3 nachten verbleven in juli 2023
Reactie van Guest Services op 21 jul 2023
Hey, there Mathew,Thank you for leaving us this review, we are glad to hear you enjoyed our hotel's style, location, and staff :) We appreciate your feedback on the noise, we always inform our guests about the pub hours in our lively hotel. In addition to this, all of our rooms are equipped with fans, white noise machines, and complimentary earplugs on request. Thanks again for your review and for staying with us :)Guest ServicesThe Maq Hotel

8/10 – Goed

Neil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and nice refurb, but rooms lacked some basic amenities- ie no bar fridge or tea/coffee making facilities. The bathroom was nice but there wasn’t really anywhere to keep our wetpacks.
2 nachten verbleven in juli 2023
Reactie van Guest Services op 21 jul 2023
Hello there Neil, thank you for taking the time to leave us a review. We're very happy you enjoyed our hotel's location and style. We appreciate your feedback, all of our rooms are equipped with coolers and complimentary ice to keep your items cool and we do have kettles available upon request. Our Café at the Maq is open from 7:30 am - 2:30 pm every day, located conveniently in our lobby to serve you a variety of artisan coffee, tea, and grab & go food options. We're sorry to hear the bathroom did not meet your storage needs, the layout of every room is unique but always offers drawers and a ledge near the bed. Thank you again for staying with us and letting us know how your stay was.Kindly,Guest ServicesThe Maq Hotel

10/10 – Uitstekend

Jean, Seattle

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, modern facilities and super friendly staff!
Reactie van Guest Services op 15 jul 2023
Thank you Jean for your amazing review! We're delighted to hear that you enjoyed our location, facilities and our staff was there to help you with anything. We hope to have you again soon :) Your review is important to us.

10/10 – Uitstekend

Chelsea, Stittsville

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The perfect spot! It’s close to everything and has anything you could need : coffee shop, a pub, a liquor store, and a restaurant.
4 nachten verbleven in juli 2023
Reactie van Guest Services op 14 jul 2023
Thank you Chelsea for your amazing review! We're delighted to hear that you enjoyed our location, food and beverage options, liquor store, pub, and overall vibe! We hope to have you again soon :) Your review is important to us.

10/10 – Uitstekend

Gerald

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The coffee bar
2 nachten verbleven in juli 2023
Reactie van Guest Services op 14 jul 2023
Thank you for your review, Gerald! We're delighted to hear you enjoyed our Café at the Maq. We hope to see you again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Guest Services op 4 jul 2023
Thank you! :)

10/10 – Uitstekend

Krista

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Guest Services op 14 jul 2023
Thank you for your review Krista!

8/10 – Goed

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not wheelchair accessible
3 nachten verbleven in juni 2023
Reactie van Guest Services op 14 jul 2023
Thank you for your feedback, Patricia. Our main level can be accessed through our courtyard and other side doors. But we understand it is not easily accessible. Thank you for taking the time to leave us a review so we can improve the future stays of our guests. The Maq Hotel

10/10 – Uitstekend

Sol

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an excellent stay at the Maq. Very friendly staff, easy parking, with clean and comfortable rooms. The location is excellent, right in the heart of Tofino and very walkable. Despite some of the other reviews, we did not find it loud and the noise was never a factor for us. Highly recommend for a stay in Tofino!
3 nachten verbleven in juni 2023
Reactie van Claudia op 4 jul 2023
Thank you for taking the time to leave us a review Sol. We're happy you enjoyed your room and the location of our hotel! Thank you for choosing to stay at the lively Maq Hotel :) - Guest Services

10/10 – Uitstekend

Taylor St.

3 nachten verbleven in juni 2023
Reactie van Guest Services op 26 jul 2023
Thank you for your review and for staying with us ! :)

8/10 – Goed

Garald

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service
Friendly accommodating staff, fun decor, location, comfortable beds, pet friendly. Not for everyone. Lack of air conditioning, fridge and in room coffee may be a deal breaker for some. Our room did get warm and a bit stuffy. Adjacency to patio meant you did hear fellow guests. I would stay again, others in our party not so much.
3 nachten verbleven in juni 2023
Reactie van Guest Services op 1 jul 2023
Hello Garald, thank you for taking the time to leave us a review. We're sorry to hear that our amenities did not meet your expectations. We thoroughly appreciate your feedback as it is important to us and to our future guests. Thank you again for staying with us.

8/10 – Goed

Tseten

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel doesn’t have hot water kettle, complimentary coffee and drinking water, sofa and other basic amenities
2 nachten verbleven in juni 2023
Reactie van Guest Services op 30 jun 2023
Hello Tseten, thank you for taking the time to leave us a review. We are always happy to bring kettles to our guest's rooms upon request. Our Café at the Maq is open from 7:30 am - 2:30 pm every day and conveniently located in the lobby, offering a variety of beverages. In regards to the sofa, we have a variety of rooms offered at the Maq Hotel - our standard queen and king rooms do not offer a sofa however, our suites do :) We're sorry to hear that our amenities did not meet your expectations. We thoroughly appreciate your feedback as it is important to us and to our future guests. Thank you again for staying with us.

8/10 – Goed

Carolyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only problem was the TV did not work. There was no air but the fan did work.
2 nachten verbleven in juni 2023
Reactie van Guest Services op 12 jun 2023
Hello Carolyn, thank you for your review. We're sorry to hear your TV was undergoing technical difficulties during your stay, your feedback is important to us as we are always striving to improve the quality of our guests' stay. Thank you for choosing to stay with us and we hope to have you with us in the future. All the best,

10/10 – Uitstekend

Timons

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I think it should be more than 2 stars easy. It’s very clean and tidy. Dog friendly. Aesthetically pleasing. Very convenient location. Will be staying here from now on when in Tofino.
2 nachten verbleven in mei 2023
Reactie van Sam - Guest Services op 19 mei 2023
Thank you for your lovely review Timons! We look forward to hosting you all again soon.

8/10 – Goed

Larry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great facility but definitely geared to the stripped downs, young surfer crowd. Room was recently renovated (great shower!) with a modern flair, but small and not deluxe: no bath tub, no microwave or coffee maker, no phone, no alarm clock. Has a camp cooler instead of a fridge! But it was comfortable and clean and close to everything with a bit of a harbour view. Great base for exploring all that downtown Tofino has to offer. During the busy season however, it would be noisy, with thin walls and a pub and outdoor restaurant underneath. Not a place for families or those who love quiet, unless you go midweek and in the off season.
2 nachten verbleven in mei 2023
Reactie van Guest Services op 23 mei 2023
Thank you for taking the time to leave us a review Larry. We're happy you enjoyed the views of your room and the location of our hotel! Thank you for choosing to stay at the lively Maq Hotel :) - Guest ServicesThe Maq Hotel

8/10 – Goed

Joke

Reisde met partner
Positief: Netheid, personeel en service
Jammer dat er geen koffie machine was en een tafeltje zou ook gewaardeerd worden op de kamer
2 nachten verbleven in mei 2023
Reactie van Guest Services op 12 jun 2023
Hallo Joke bedankt voor je review. Het spijt ons te horen dat de kamer niet aan uw verwachtingen voldeed. Ons café biedt elke dag tussen 07.30 - 14.30 uur een ruime keuze aan koffie en thee. We waarderen uw feedback, omdat we er altijd naar streven om het verblijf van onze gasten te verbeteren. Al het beste,Service aan de gasten

10/10 – Uitstekend

Jody

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a busy place but we loved it! Room was comfortable with a great view.
2 nachten verbleven in mei 2023
Reactie van Sam - Guest Services op 19 mei 2023
Thank you for your review Jody, we're glad to hear!

10/10 – Uitstekend

Emily, Garibaldi Highlands

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to everything in town, a little noisy at times but that’s to be expected in the area.
3 nachten verbleven in mei 2023
Reactie van Sam - Guest Services op 19 mei 2023
Thank you for your review Emily we hope you enjoyed your time in Tofino :)

10/10 – Uitstekend

Charles, Vancouver

3 nachten verbleven in maart 2023
Reactie van Guest Services op 19 mei 2023
Thank you Charles !

6/10 – Redelijk

Bruce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its all really nice there. Only downside for me : The cooler is quaint and looks cool but a fridge is better.
3 nachten verbleven in augustus 2022

8/10 – Goed

GASTON, Victoria

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Rooms are very clean. Friendly staff. Wi fi works well in rooms.
2 nachten verbleven in december 2022

4/10 – Matig

pallas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022

10/10 – Uitstekend

Sandra

2 nachten verbleven in oktober 2022