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Diamond Hotel

2.0-sterrenaccommodatie
Hotel met een 24-uurs receptie in Torquay

Kies datums om prijzen te bekijken

Beoordelingen

6,4 op 10 –

Populaire voorzieningen

  • Gratis wifi
  • Parkeerplaatsen beschikbaar
  • 24/7 receptie

Over deze buurt

Kaart
27 Croft Road, Torquay, England, TQ2 5UD

Lokaal vervoer

  • Torquay Station - 14 min. lopen
  • Exeter (EXT-Internationale luchthaven Exeter) - 43 min. rijden

Over deze accommodatie

Diamond Hotel

Hotel in Stadscentrum van Torquay
Diamond Hotel biedt onder meer voorzieningen zoals een gratis continentaal ontbijt aan. Blijf verbonden met gratis wifi in gemeenschappelijke ruimtes.
Daarnaast biedt dit hotel de volgende voordelen:
  • Parkeerplaatsen (toeslag), een 24-uurs receptie en meertalig personeel
  • Een rookvrije accommodatie

Vergelijkbare accommodaties

Barbecue/picknickplaats
The Trecarn Hotel
  • Gratis wifi
  • Restaurant
  • Ontbijt beschikbaar
  • Zakelijke services
6.6 van 10, 777 beoordelingen
The Trecarn Hotel

Accommodatie-voorzieningen

Internet

  • Beschikbaar in sommige gemeenschappelijke ruimtes: gratis wifi

Parkeren en vervoer

  • Parkeerplekken ter plaatse (toeslag)
  • Beperkte gelegenheid voor zelf parkeren ter plaatse

Voorzieningen

  • 24-uursreceptie

Gastendiensten

  • Meertalig personeel
  • Schoonmaakservice (wekelijks)

Toegankelijkheidsvoorzieningen

  • Geen lift

Meer

  • Rookvrije accommodatie

Beleid

Inchecken

Inchecken is mogelijk vanaf: 15.00 uur; inchecken is mogelijk tot: 22.00 uur
Vroeg inchecken is onder voorbehoud van beschikbaarheid
Minimale leeftijd om in te checken: 18

Uitchecken

Uitchecken voor 10.00 uur

Speciale incheckinstructies

Een receptiemedewerker staat bij aankomst in de accommodatie op je te wachten.

Toegang tot accommodatie

De receptiemedewerker staat klaar om je te ontvangen

Huisdieren

Geen huisdieren toegestaan

Kinderen en extra bedden

Kinderen zijn van harte welkom.

Betalingsmethoden

Belangrijke informatie

Algemene info

Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag in rekening worden gebracht.
Bij het inchecken dien je mogelijk een erkend identiteitsbewijs met foto en een creditcard, pinpas of borgsom in contanten te verstrekken voor incidentele kosten.
Speciale verzoeken worden onder voorbehoud van beschikbaarheid bij het inchecken ingewilligd. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
Deze accommodatie accepteert creditcards.
Deze accommodatie wordt professioneel schoongemaakt
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de accommodatie. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.

Overige info

Er is geen lift in deze accommodatie
Het beleid van deze accommodatie staat bepaalde reserveringen voor groepsevenementen of groepsfeesten, waaronder vrijgezellenfeesten, niet toe.
Deze accommodatie heet gasten van elke seksuele geaardheid en genderidentiteit welkom (LGBTI+-vriendelijk)

Accommodatie ook bekend onder de naam

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Veelgestelde vragen

Zijn huisdieren welkom bij Diamond Hotel?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Wat kost het om bij Diamond Hotel te parkeren?

Parkeren is mogelijk tegen een toeslag.

Hoe laat kan ik inchecken bij Diamond Hotel?

Je kunt inchecken vanaf: 15.00 uur; je kunt inchecken tot: 22.00 uur.

Tot hoe laat kan ik bij Diamond Hotel uitchecken?

Je dient uiterlijk om 10.00 uur uit te checken.

Waar ligt Diamond Hotel?

Dit hotel ligt in Stadscentrum van Torquay, binnen 10 minuten lopen van Riviera International Conference Centre, Torquay Marina en Princess Theatre. Ook Torre Abbey Sands en Torre Abbey liggen binnen 15 minuten lopen. Torquay Station ligt op 14 minuten lopen en naar Station Torre is het 16 minuten lopen.

Beoordelingen

Beoordelingen over Diamond Hotel

6,4

6,8

Netheid

8,4

Locatie

7,4

Personeel en service

4,4

Milieuvriendelijkheid

5,6

Staat van de accommodatie en faciliteiten
Gastenscore: 10 - Uitstekend. 63 van 313 beoordelingen
Gastenscore: 8 - Goed. 94 van 313 beoordelingen
Gastenscore: 6 - Redelijk. 51 van 313 beoordelingen
Gastenscore: 4 - Matig. 42 van 313 beoordelingen
Gastenscore: 2 - Ontzettend slecht. 63 van 313 beoordelingen

Beoordelingen

6/10 – Redelijk

Lotte

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2018

2/10 – Ontzettend slecht

Rob

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
2 nachten verbleven in oktober 2025

4/10 – Matig

Paul

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
2 nachten verbleven in oktober 2025

10/10 – Uitstekend

Fidelis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2025

2/10 – Ontzettend slecht

AnnMarie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
11 nachten verbleven in september 2025

2/10 – Ontzettend slecht

Donna

Reisde met partner
Horrible
1 nacht verbleven in oktober 2025

6/10 – Redelijk

Tammy

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
1 nacht verbleven in september 2025

6/10 – Redelijk

Quoc Hung

1 nacht verbleven in september 2025

2/10 – Ontzettend slecht

Stella

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
1 nacht verbleven in september 2025

2/10 – Ontzettend slecht

Sarah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
3 nachten verbleven in september 2025

2/10 – Ontzettend slecht

Loyston

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2025

6/10 – Redelijk

Judy

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2025

2/10 – Ontzettend slecht

Hooi

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
3 nachten verbleven in september 2025

8/10 – Goed

Robert, Edmonton

Reisde met partner
Positief: Netheid, personeel en service
Required a lot of up and down climbing to get around
4 nachten verbleven in september 2025

2/10 – Ontzettend slecht

Charlie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
1 nacht verbleven in september 2025

4/10 – Matig

Hari

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2025

4/10 – Matig

Lewis

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
2 nachten verbleven in augustus 2025

8/10 – Goed

sukhwinder

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Excellent service by Hotel Staff
1 nacht verbleven in augustus 2025

2/10 – Ontzettend slecht

Samantha

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
3 nachten verbleven in augustus 2025

4/10 – Matig

Ronald

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
2 nachten verbleven in augustus 2025

6/10 – Redelijk

Sam

Negatief: Netheid
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
2 nachten verbleven in augustus 2025

2/10 – Ontzettend slecht

Maureen

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
2 nachten verbleven in augustus 2025

4/10 – Matig

Heather

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
2 nachten verbleven in augustus 2025

2/10 – Ontzettend slecht

Daniel

Reisde met familie
1 nacht verbleven in augustus 2025

8/10 – Goed

Raju

Reisde met familie
Positief: Personeel en service, comfort kamer
Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
2 nachten verbleven in augustus 2025