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Beoordelingen van Gran Hotel Reymar

4.5 out of 5
Gran Hotel Reymar
Platja de Mar Menuda, s/n, Tossa de Mar

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 139 van 241 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 241 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 241 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 241 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 241 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Voor ons maar 1 hotel en dat is dit! Was al de 7e keer dat wij hier verbleven.
10 nachten verbleven in september 2021
Reactie van Juan José Hinojal, Revenue Manager op 15 sep 2021
Beste Paul, bedankt. Bedankt voor uw hartelijkheid en vriendelijkheid tijdens uw verblijf. Je bent een inspiratie voor ons om onszelf te blijven verbeteren om de kans te krijgen je weer terug te zien. Met vriendelijke groet,

10/10 – Uitstekend

Chelsea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this stay so much. The staff was so nice and helpful. The gave us a ride to the bus station which was really nice. We were here during the low season so it was quiet, peaceful and absolutely beautiful! The room with the ocean view was worth the little bit extra. They also have a wonderful breakfast that’s included. This is everything I could ever ask for. If I could request one thing, it would be a microwave. But really, it was no big deal. I will always remember this place. Easy 10 out of 10
2 nachten verbleven in april 2024
Reactie van Juan José Hinojal, Revenue Manager op 29 apr 2024
Dear Chelsea, Thanks for your nice and kind words! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

10/10 – Uitstekend

Mingcui

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Juan José Hinojal, Revenue Manager op 22 apr 2024
Estimado Mingoui, Gracias! Por la puntuación y sobre todo por hacernos saber que tuvisteis una buena estancia y disfrutasteis de la propuesta especial que intentamos dar en este bonito rincón de la Costa Brava. Realmente, esperamos tener ocasión de volver a veros. Un cordial saludo,

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing views & great staff!
3 nachten verbleven in oktober 2023
Reactie van Juan José Hinojal, Revenue Manager op 19 okt 2023
Dear Ed, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

10/10 – Uitstekend

Wade

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our view of the beach was spectacular. We got so many Sunrise photos and at night the submerged lights from scuba divers was interesting. We enjoyed kayaking from the beach and swimming in the Mediterranean. The very well preserved castle in town was beautiful as a backdrop for dinner or breakfast in the hotel restaurant, and was accessible with a short walk. We will return.
2 nachten verbleven in september 2023
Reactie van Juan José Hinojal, Revenue Manager op 11 okt 2023
Dear Wade, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

10/10 – Uitstekend

Christian

1 nacht verbleven in oktober 2023
Reactie van Juan José Hinojal, Revenue Manager op 11 okt 2023
Estimado Christian, Gracias! Por la puntuación y sobre todo por hacernos saber que tuvisteis una buena estancia y disfrutasteis de la propuesta especial que intentamos dar en este bonito rincón de la Costa Brava. Realmente, esperamos tener ocasión de volver a veros. Un cordial saludo,

4/10 – Matig

Domingo

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Se clavan los muelles de los colchones. Nos dieron una habitación muy ruidosa de día por ser una planta con terraza a la piscina y de noche ruido por las máquinas de la piscina.
2 nachten verbleven in augustus 2023
Reactie van Juan José Hinojal, Revenue Manager op 6 okt 2023
Estimado Domingo,Lamentamos no haber estado a la altura de vuestras expectativas y nos hubiera gustado que nos hubierais informado en el hotel para poder ayudar a ofreceros un mejor descanso. En cualquier caso, gracias por la información. Un cordial saludo,

4/10 – Matig

Charlton

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
A waste of time and money, review may be anomalous compared to current reviews, but those set our expectations. Poorly run and low quality breakfast. Somewhat inconsistent friendliness of foh staff, some were wonderful and helpful, some were cold/ rude, feels a bit like a holiday farm, busy and boring, maybe we're not the target customers, or maybe we've been spoiled by previous holiday experiences.
6 nachten verbleven in september 2023
Reactie van Juan José Hinojal, Revenue Manager op 20 sep 2023
Dear Charlton. Thanks for your info. We are sorry for not having been able to achive your expectations. We are happy that 92% of our international guests consider our staff as one of our top 3 hightlights. Of course, we are not perfect and not always get to make everyone as happy as we want to. Anyway, we would have loved that you have a better experience. Best regards,

10/10 – Uitstekend

Jo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome hotel!!!
Exceeded our expectations! Great location, steps to the beach 5min walk to restaurants, great bar, fabulous views , awesome staff! We requested high floor, so was floor 6 towards the front of hotel. Lovely staff so helpful & patient with me learning Spanish) 100% would stay again!
5 nachten verbleven in september 2023
Reactie van Juan José Hinojal, Revenue Manager op 11 sep 2023
Dear Jo, First of all, thank you for your opinions, but also for your cordiality and kindness during your stay. Because we love it if you have had a pleasant stay and a different experience. We hope to see you again in our hotel. It has been a pleasure for us to get to know you. Yours sincerely,

10/10 – Uitstekend

Valentin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Juan José Hinojal, Revenue Manager op 4 sep 2023
Estimado Valentín, Gracias!, vuestro comentario es muy importante por el reconocimiento a la propuesta que realizamos de cara a poder ofreceros una estancia de verdaderas vacaciones frente al mar y podáis llevaros un recuerdo inolvidable en un merecido descanso. Sois una inspiración y una motivación para mantener este objetivo. Muchas gracias por vuestra confianza y esperamos tener ocasión de volver a veros. Un cordial saludo

10/10 – Uitstekend

chris

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Juan José Hinojal, Revenue Manager op 28 aug 2023
Dear Ed, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again.Best regards,

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden Gem
Tossa de Mar was a fantastic place. We really enjoyed the village with the castle. Very relaxing - if that is what you are looking for. Hotel Reymar we judged was one of the nicer hotels in the village - the pool was great, and access to the "smaller" beach was just a few steps away. We even got up early to watch the sunrise on the rocks by the beach. We would definitely book this again!
3 nachten verbleven in augustus 2023
Reactie van Juan José Hinojal, Revenue Manager op 14 aug 2023
Dear Christopher, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

10/10 – Uitstekend

Remya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, excellent location to lot of nice restaurants, points of interest , high end shopping
3 nachten verbleven in augustus 2023
Reactie van Juan José Hinojal, Revenue Manager op 14 aug 2023
Dear Remya, Thank you. Thanks for your cordiality and kindness during your stay. You are an inspiration in order for us to keep improving our special proposal in this nice spot of the Mediterranean, and for having the opportunity to see you again. Best regards,

8/10 – Goed

Gerardo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in augustus 2023
Reactie van Juan José Hinojal, Revenue Manager op 7 aug 2023
Estimado Gerardo, Fue un placer para nosotros teneros alojados. Clientes tan agradables como vosotros nos inspiran y motivan a seguir trabajando para tener ocasión de volver a veros. Un cordial saludo,

10/10 – Uitstekend

Horacio

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy buena la recomendaria
5 nachten verbleven in juli 2023
Reactie van Juan José Hinojal, Revenue Manager op 21 jul 2023
Estimado Horacio, Fue un placer para nosotros teneros alojados. Clientes tan agradables como vosotros nos inspiran y motivan a seguir trabajando para tener ocasión de volver a veros.Un cordial saludo,

10/10 – Uitstekend

Kelley

3 nachten verbleven in juli 2023
Reactie van Juan José Hinojal, Revenue Manager op 22 jul 2023
Dear Kelley, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

6/10 – Redelijk

maria

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Había solicitado una habitación teniendo en cuenta que mi madre tenía capacidad reducida y cuando llegamos no funcionaba el ascensor Encima me dieron la última habiataviln del pasillo donde tenía que caminar un montón Ni siquiera tuvieron la delicadeza de darme una cercana a la recepción Las instalaciones dle hotel son buenas Están cuidadas pero el acceso a la playa no cuenta con ascensor para bajar hasta el subsuelo La comida es normal es aceptable El personal e general es muy atento salvo en la recepción Tiene muy buenas vistas
2 nachten verbleven in juli 2023
Reactie van Juan José Hinojal, Revenue Manager op 8 jul 2023
Estimada María. Muchas gracias por la información. Lamentamos mucho de no haber estado a la altura de sus expectativas. Lamentamos que el ascensor estuviera parado por mantenimiento cuando llegasteis y que la ocupación del hotel no nos permitiera poneros en una habitación más cercana a la recepción. Por supuesto tendremos en cuenta tus comentarios ya que nos ayudan a mejorar. Un cordial saludo,

10/10 – Uitstekend

Marybeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tossa’s gem
the hotel is a distinct gem given its quieter setting at the most northern & quieter beach with diving schools, kayaking & paddle boards. Front desk staff and other service staff were consistently courteous & responsive. But big shoutout to Aaron - a fine ambassador for the town - who shuttled us from/to the bus station. our room was fine but more bathroom amenities would be a plus. And while we enjoyed our breakfasts, as good as dinner was be better to warm the room more by dimming the lights. an enjoyable stay for sure.
View from the deck
2 nachten verbleven in juni 2023
Reactie van Juan José Hinojal, Revenue Manager op 5 jul 2023
Dear Marybeth, Thank you. Thanks for your cordiality and kindness during your stay. You are an inspiration in order for us to keep improving our special proposal in this nice spot of the Mediterranean, and for having the opportunity to see you again. Best regards,

10/10 – Uitstekend

emily

1 nacht verbleven in juli 2023
Reactie van Juan José Hinojal, Revenue Manager op 24 jul 2023
Dear Emily, Thanks for your cordiality and kindness during your stay. You are an inspiration in order for us to keep improving our special proposal in this nice spot of the Mediterranean, and for having the opportunity to see you again. Best regards,

10/10 – Uitstekend

Minna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very helpful. The pool was excellent for our children (aged 5 and 13). The views in the breakfast rooms and restaurants were magnificent. We would have liked to eat more vegetables in the morning. We paid 20 euros per day for parking our car and it was worth it. The car was in the parking garage where it was in a safe and cool place. The staff drove it there and from there. The beach was close to the hotel and easy to reach. This was the best hotel that we have stayed in.
7 nachten verbleven in juni 2023
Reactie van Juan José Hinojal, Revenue Manager op 27 jun 2023
Dear Minna, Thanks for your cordiality and kindness during your stay. You are an inspiration in order for us to keep improving our special proposal in this nice spot of the Mediterranean, and for having the opportunity to see you again. Best regards,

10/10 – Uitstekend

Chris

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful views and close to town
1 nacht verbleven in juni 2023
Reactie van Juan José Hinojal, Revenue Manager op 26 jun 2023
Dear Chris,Thanks a lot for your cordiality and kindness during your stay. You are an inspiration for us to keep trying to improve ourselves and have the opportunity to see you back again. Best regards,

10/10 – Uitstekend

Lyndsey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Couples short break
Had an excellent stay at the Reymar. The hotel is fabulous, with excellent service and high standards. We could not fault it. Fantastic choice for breakfast and food to an excellent standard. Rooms extremely comfortable, clean and well serviced. We had a sea view and it was simply stunning. I took advantage of the spa facilities which were also top notch. Would highly recommend and will most definitely be returning.
4 nachten verbleven in juni 2023
Reactie van Juan José Hinojal, Revenue Manager op 24 jun 2023
Dear Lyndsey, thanksa lot for you review. Because we love it if you have had a pleasant stay and a different experience; also, thanks for your cordiality and kindness during your stay. You are an inspiration in order for us to keep improving our special proposal in this nice spot of the Mediterranean. We hope to see you again in our hotel. Yours sincerely,

10/10 – Uitstekend

Martine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour très agréable
Très bon séjour. Hôtel très bien situé, personnel au top. Juste un petit bémol sur le petit déjeuner. Pour un hôtel ****s jus d'orange à revoir et choix du pain et viennoiseries également
2 nachten verbleven in juni 2023
Reactie van Juan José Hinojal, Revenue Manager op 20 jun 2023
Chére Martine, Vos paroles aimables et votre expérience sont une source d'inspiration pour maintenir le chemin choisi pour trouver une proposition différente dans ce beau lieu de la Méditerranée. Nous espérons vous revoir. Cordialement

10/10 – Uitstekend

KAI HALLVAR

1 nacht verbleven in juni 2023
Reactie van Juan José Hinojal, Revenue Manager op 19 jun 2023
Dear Kai, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2023
Reactie van Juan José Hinojal, Revenue Manager op 8 jun 2023
Dear Claudia, Thanks for your cordiality and kindness during your stay. You are an inspiration in order for us to keep improving our special proposal in this nice spot of the Mediterranean, and for having the opportunity to see you again. Best regards,

10/10 – Uitstekend

Carlos

3 nachten verbleven in mei 2023
Reactie van Juan José Hinojal, Revenue Manager op 7 jun 2023
Estimado Carlos, Gracias! Por la puntuación y sobre todo por hacernos saber que tuvisteis una buena estancia y disfrutasteis de la propuesta especial que intentamos dar en este bonito rincón de la Costa Brava.Realmente, esperamos tener ocasión de volver a veros. Un cordial saludo,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Juan José Hinojal, Revenue Manager op 15 mei 2023
Estimado cliente, Gracias!, vuestra puntuación es muy importante por el reconocimiento al esfuerzo que realizamos de cara a poder ofreceros una estancia de verdaderas vacaciones frente al mar y podáis llevaros un recuerdo inolvidable en un merecido descanso. Sois una inspiración y una motivación para mantener este objetivo. Muchas gracias por vuestra confianza y esperamos tener ocasión de volver a veros. Un cordial saludo

10/10 – Uitstekend

Stephanie

2 nachten verbleven in mei 2023
Reactie van Juan José Hinojal, Revenue Manager op 5 jun 2023
Dear Stephanie Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

10/10 – Uitstekend

karon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A resort type hotel with great sea views! The breakfast buffet is one of the best and with amazing view to enjoy.
1 nacht verbleven in mei 2023
Reactie van Juan José Hinojal, Revenue Manager op 13 mei 2023
Dear Karon, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

10/10 – Uitstekend

Lionel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vue magnifique et environnement d exceptionnel Cadre parfait bord de mer
2 nachten verbleven in april 2023
Reactie van Juan José Hinojal, Revenue Manager op 29 apr 2023
Cher Lionel, Merci pour le score, mais surtout, merci de nous avoir fait savoir, avec de si gentils mots, que tu as apprécié la proposition spéciale que nous essayons de vous proposer pour que vos vacances gardent un souvenir constant dans le temps. Ce sera un plaisir pour nous d'avoir l'occasion de vous revoir. Cordialement,

10/10 – Uitstekend

NORMAN

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was great. I plan on staying here again. The room was amazing waking up to such a beautiful sunrise. The staff was top-notch. Everyone was so professional and kind. This was one of my favorite places in my month trip to Europe.
Reactie van Juan José Hinojal, Revenue Manager op 4 nov 2022
Dear Norman, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you noticed that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

6/10 – Redelijk

Juan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff did not provide beach or pool towels for free they wanted to charge me €10 for a towel. They should learn to loan towel for a small deposit not to sell them because we as travelers can’t bring towels back home
3 nachten verbleven in oktober 2022
Reactie van Juan José Hinojal, Revenue Manager op 7 okt 2022
Dear Juan,Thanks for your info. We will take it into account in order to improve. Best regards,

10/10 – Uitstekend

Ruth

1 nacht verbleven in oktober 2022
Reactie van Juan José Hinojal, Revenue Manager op 6 okt 2022
Estimada Ruth, Fue un placer para nosotros teneros alojados. Clientes tan agradables como vosotros nos inspiran y motivan a seguir trabajando para tener ocasión de volver a veros. Un cordial saludo,

6/10 – Redelijk

Frances

1 nacht verbleven in oktober 2022
Reactie van Juan José Hinojal, Revenue Manager op 6 okt 2022
Estimado Frances. Muchas gracias por la información. Lamentamos mucho de no haber estado a la altura de sus expectativas. Esperamos que nos conceda una segunda oportunidad. Un cordial saludo,

8/10 – Goed

Thomas

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Fint läge men dålig service
Fantastiskt läge men väldigt opersonligt och otrevligt bemötande vid incheckning :-( Parkeringen som skulle ingå kostade plötsligt 19 euro
1 nacht verbleven in september 2022
Reactie van Juan José Hinojal, Revenue Manager op 5 okt 2022
Dear Thomas, thanks for your info. We are happy to know you enjoyed our nice view over the mediterranean. We also inform you that parking price is well explained in expedia, as well as in your reservation. You can decide if you want to use our parking or any other parking in Tossa. Of course we will take into account what you did not find positive for us to improve. Best regards,

10/10 – Uitstekend

Leslie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2022
Reactie van Juan José Hinojal, Revenue Manager op 29 sep 2022
Dear Leslie, thanks for your info. Because we love it if you have had a pleasant stay and a different experience (which is all we want!). We hope to see you again in our hotel. It has been a pleasure for us to get to know you. Yours sincerely,

6/10 – Redelijk

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed - but spotless and efficient
Hotel is in a nice location, room was spotless, bed comfortable and staff efficient. However, all very cookie cutter - nothing that wows or makes you feel special. No drinking water provided, a kettle is provided but only instant coffee sachets and not even a soap bar to wash your hands (there is shower gel in fixed dispensers). Breakfast is adequate, but again nothing extraordinary. Only issue is there was only one coffee machine, so had to line up to get a coffee (at least it wasn't instant!). Biggest issue was that having looked forward to a sea view, our room was directly above the pool and jacuzzi, so half the view was actually middle aged sunbathers. To make matters worse, an acoustic anomally of the hotel' is that even when jacuzzi occupants talk to each other at normal levels, their entire conversation is amplified directly into the balcony and room. This forced us to close the balcony door so we didn't really enjoy the balcony. I regretted spending the extra and should have gone for a non sea view room. As we were only staying 24 hours, I didn't want to disrupt the management, but strongly advise that if getting a sea view, make sure you get a higher floor for the view and that the room is not above the corner where the jacuzzi is located.
1 nacht verbleven in september 2022
Reactie van Juan José Hinojal, Revenue Manager op 27 sep 2022
Dear Timoty. Thanks for your info. We are sorry for not having been able to achive your expectations. Of course, we will take into account we you did not enjoyed so much in order for us to improve. Best regards

8/10 – Goed

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location amazing view
Great location lovely hotel amazing view's.
4 nachten verbleven in september 2022
Reactie van Juan José Hinojal, Revenue Manager op 11 okt 2022
Dear Marñia,Thanks for your cordiality and kindness during your stay. You are an inspiration in order for us to keep improving our special proposal in this nice spot of the Mediterranean, and for having the opportunity to see you again. Best regards,

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, one minute to the beach, walkable to attractions and restaurants in town. Gorgeous view fog the sea and beach from the room!
8 nachten verbleven in september 2022
Reactie van Juan José Hinojal, Revenue Manager op 24 sep 2022
Dear Michael, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again.Best regards,

8/10 – Goed

isidora

1 nacht verbleven in september 2022
Reactie van Juan José Hinojal, Revenue Manager op 27 sep 2022
Estimada Isidora, Fue un placer para nosotros teneros alojados. Clientes tan agradables como vosotros nos inspiran y motivan a seguir trabajando para tener ocasión de volver a veros. Un cordial saludo,

10/10 – Uitstekend

Ruba

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff and a lovely hotel.
3 nachten verbleven in augustus 2022
Reactie van Juan José Hinojal, Revenue Manager op 21 sep 2022
Dear Ruba, First of all, thank you for your opinions. Because we love it if you have had a pleasant stay and a different experience (which is all we want!). We hope to see you again in our hotel. It has been a pleasure for us to get to know you. Yours sincerely,

8/10 – Goed

Katja

1 nacht verbleven in september 2022
Reactie van Juan José Hinojal, Revenue Manager op 21 sep 2022
Dear Katja, Thanks for your cordiality and kindness during your stay. You are an inspiration for us to keep trying to improve ourselves in order to have the opportunity to see you back again. Best regards,

8/10 – Goed

Maged

2 nachten verbleven in augustus 2022
Reactie van Juan José Hinojal, Revenue Manager op 8 sep 2022
Fue un placer para nosotros teneros alojados. Clientes tan agradables como vosotros nos inspiran y motivan a seguir trabajando para tener ocasión de volver a veros. Un cordial saludo,

4/10 – Matig

Afrodita

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Extremely disappointing. Nice location, beautiful view but Reception staff not too friendly or helpful. Restaurant and bar staff very nice and helpful. The room overall was ok - however the blankets were filthy. I was shocked that a hotel in a resort town, on the beach had No complimentary bottle of water in the room - I was told to buy a bottle at the bar. Bathroom was in a bad condition with all rusty water stoppers. There were no tissues in the bathroom, no body lotion and literally 2 slivers of soap to last for 3 days. No beach or pool towels available - at the reception they would only sell a towel for 10 euro.
3 nachten verbleven in augustus 2022
Reactie van Juan José Hinojal, Revenue Manager op 5 sep 2022
Dear Afrodita. Thanks for your info. We are sorry for not having been able to achive your expectations. We like to know what you enjoyed as well as what you did not find so positive, in order for us to improve and have the chance to surprise you in a positive way if we see you again.Best regards,

10/10 – Uitstekend

PATRICE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour parfait.
Sejour parfait. Le personnel de l'hôtel est formidable, l'accueil est chaleureux et le cadre magnifique.
6 nachten verbleven in augustus 2022
Reactie van Juan José Hinojal, Revenue Manager op 31 aug 2022
Chére Patrice, Merci pour le score, mais surtout, merci de nous avoir fait savoir, avec de si gentils mots, que tu as apprécié la proposition spéciale que nous essayons de vous proposer pour que vos vacances gardent un souvenir constant dans le temps. Ce sera un plaisir pour nous d'avoir l'occasion de vous revoir. Cordialement,

10/10 – Uitstekend

mary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic beach community experience! Beautiful views.
1 nacht verbleven in augustus 2022
Reactie van Juan José Hinojal, Revenue Manager op 18 aug 2022
Dear Mary, First of all, thank you for your review. Because we love it if you have had a pleasant stay and a different experience (which is all we want!). We hope to see you again in our hotel. It has been a pleasure for us to get to know you. Yours sincerely,

10/10 – Uitstekend

Steve

4 nachten verbleven in augustus 2022

10/10 – Uitstekend

Andrea, Portland

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful location , gorgeous views from every window ! This place is a little gem in this breathtaking little coastal town . The staff is very attentive, good breakfast , valet parking and very clean and comfortable rooms . Thank you !
2 nachten verbleven in juli 2022
Reactie van Juan José Hinojal, Revenue Manager op 23 jul 2022
Dear Andrea, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2022
Reactie van Juan José Hinojal, Revenue Manager op 19 jul 2022
Cher Client, Tout d'abord, merci pour votres opinions. Parce que nous aimons si vous avez eu un agréable sejourné et une experience different (qui est tout ce que nous voulons!). Nous espérons vous revoir dans notre hôtel. Il a été un plaisir pour nous de vous avoir ici. Cordialement,

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Wonderful hotel with beautiful view, lovely pool and breakfast room, and very attentive staff. We hope to return.
3 nachten verbleven in juli 2022
Reactie van Juan José Hinojal, Revenue Manager op 15 jul 2022
Dear Christine, Thanks! We try to create a special place in front of the sea providing memories for you to remember. Getting to know you notice that idea makes us happy and let us know we will have the chance to see you back again (our main reward). Best regards,